Mattermost

Mattermost

Customer Verified
Score 8.9 out of 10
Mattermost

Overview

What is Mattermost?

Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.
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Recent Reviews

Very good Product

10 out of 10
November 15, 2022
In the search for a good collaboration tool, we found Mattermost. We use it for internal messaging within the department. It has helped us …
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How Mattermost Differs From Its Competitors

Open Source Platform

Big companies can't afford to risk a security incident. So, it's great that you have the option of self-hosting. So, you can easily limit the access to the Mattermost instance and thus ensure more security. It's also good when the entire open-source community looks for security gaps and can close …
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Open Source Platform

Our team has been using Mattermost for over a year now. We have resolved many issues in the source code and have submitted pull requests which have been accepted and included in official releases. The open source nature of Mattermost is one of the most important reasons our team chose it as our …
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Open Source Platform

Being open-source is an additional quality because it enables us to modify it as per our needs however not found any such thing which is needed to be amended. Works well and fulfils the collaboration needs efficiently.
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Open Source Platform

Mattermost being open-source is an attractive proposition to the customer software consultancy I work for. The ability for our developers to be able to dig into the source code and modify the software to our specifications is a game changer. That being said, I don't believe we've altered it at all.
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Open Source Platform

The biggest advantage we had rolling out Mattermost in our on-premise corporate rack was having it in our own control. We manage the data, texts, files, etc. We control and administer the users across organisation using the platform (system console) by Mattermost. Also, we have flexibility to …
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Open Source Platform

Mattermost has the virtue of connecting the sales, marketing, and human resources team only with a correct implementation in these three areas of vital importance, not for these three areas, it would also be satisfactory for the entire company, of course, this would generate additional expense. …
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Open Source Platform

With Mattermost we keep our information safe, group and individual communications are fast and do not require large processes to carry it out. Team collaboration is very good and we establish remote communications without interfering with the quality of the conversations. It is a system that we …
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Open Source Platform

With Mattermost functionalities the project development control and the effective ability on multiple accessibility control management using this system is fantastic and even managing document accessibility through Mattermost functionalities is perfect. The interface is easy, clean, and easy …
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Open Source Platform

It is an excellent platform that is completely secure, simple, profitable, and with a very good user interface. Mattermost increases the ease of all internal communications with rapid implementation in our facilities.
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Open Source Platform

It is a type of Intranet feature which is highly secure and just belongs to your office only. You don't need to worry about any data leak. You can also assign other users tasks on this and get them notified through the notification feature. You can make groups of various projects and can include …
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Open Source Platform

It is ok for us to use opensource, but we always prefer the license tool and support from the vendor. This makes the task is easier and can support the team with the best technical knowledge, they can use. Also with this, we can improve the speed of software delivery to the market
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Open Source Platform

We use the self-hosted community version in our organization and feel very confident with the fact that we have access to the source code. Before moving to Mattermost, we first had invested in a communication platform that was acquired by a competitor and discontinued, which brought many problems; …
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Open Source Platform

While we haven't really modified or suggested improvements to Mattermost's source code, it's great that we can trust it via the GitHub issues and receive help from the community fairly quickly.
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 23 features
  • Chat (33)
    9.6
    96%
  • Discussions (31)
    9.6
    96%
  • Mobile Access (30)
    9.4
    94%
  • Notifications (33)
    9.4
    94%

Reviewer Pros & Cons

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Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Mattermost, and make your voice heard!

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Pricing

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Starter

$0

On Premise
per month per user

Professional

$10

On Premise
per month per user

Enterprise

Contact Us

On Premise
per month per user

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://mattermost.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

8.7Avg 7.9

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

8.6Avg 8.0

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

8.5Avg 8.1
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Product Details

What is Mattermost?

Mattermost is an open source platform for secure collaboration across the entire software development lifecycle. Developers around the globe use Mattermost to increase their productivity by bringing together team communication, task and project management, and workflow orchestration into a unified platform for agile software development.

Mattermost Screenshots

Screenshot of Channels: All of your team’s communications in one place.Screenshot of Playbooks: Orchestrate work across your tools and teams.Screenshot of Boards: Plan any project and hit every milestone.Screenshot of Connections: Unite your entire technology stack through a single point of collaboration.

Mattermost Video

Mattermost Competitors

Mattermost Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android, Windows Phone

Frequently Asked Questions

Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.

Mattermost starts at $0.

Slack, Microsoft Teams, and Discord are common alternatives for Mattermost.

Reviewers rate Chat and Discussions highest, with a score of 9.6.

The most common users of Mattermost are from Mid-sized Companies (51-1,000 employees).

Mattermost Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)25%
Mid-Size Companies (51-500 employees)25%
Enterprises (more than 500 employees)50%
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Comparisons

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Reviews

(1-25 of 34)
Companies can't remove reviews or game the system. Here's why
Arjun Dakash | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I like the custom emoji feature which allows me to reply to any comment in a very fun and engaging manner. I like how this tool synchronises our business messages from various contexts. Its easy to set up marketing programs and automate ads on any leading social media like Facebook and Twitter.
Score 9 out of 10
Vetted Review
Verified User
Small and medium-sized teams that need a communication and meeting arranging tool with the possibility to integrate external tools or want to customize their chat platform very specific. Also, when teams need custom plugins / integrations for their work, it is easy to develop the integrations themselves, because of the good documentation and open-source project.
Score 10 out of 10
Vetted Review
Verified User
Overall, Mattermost is a great option for teams looking for an enterprise-grade solution. It's easy to set up and use, has plenty of integrations, and offers advanced security features. While it may not be the right choice for everyone, there are certainly some compelling reasons why you might want to give this project management tool a try.
Score 9 out of 10
Vetted Review
Verified User
Mattermost is suited well to a medium-sized or bigger organization. I find it much more enjoyable to use than Teams. However, a smaller company can get away with a less robust option. I've found it very useful as a tool to communicate with knowledge centers throughout our company. Anyone can join a channel and ask a question of the group. This feature creates a feeling of community within a largely remote workforce.
Abhigyan Tiwari | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
I'll recommend going for Mattermost if your use case is DevOps, integrations, internal organisation chat solution. Mattermost has the option to backup data also in cloud platforms. There is huge simplicity of use for teams. Our organisation uses it seamlessly without any hassle. For having remote teams, we can even host their product ourselves over any cloud platform for high availability. Also, we can do purchase upgrades there as per needs.
Hinami Swigartg Gorham | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
In some circumstances, it can be a bit tricky to install or may be set up and I think it's necessary to contact support, but I really prefer to ask questions of the attentive community of Mattermost users because I've always resolved the few issues that occur in Mattermostwith timely help from our community users. Communication with the sales and marketing team is smooth, honestly, this is the best thing for my human resources team.
Bernadette Johnsen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I recommend it with great confidence in the results that Mattermost offers, 10 points for this software because it offers very good productivity through internal communications, we solve problems, ask questions, and exchange ideas with colleagues from all over the world through Mattermost. Communications are secure, we don't have to worry about being hacked because it is a very safe software to use and exchange information.
Olga Khazanov | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
This tool is great for secure communication between the company employees. You can sign in using Okta, which is what we used at Kessel Run (through Concept Solutions). It's an air force, so you can assume we needed good tools.
Veronica Derrick | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Useful features on Mattermost and its interface setting can be completed by any IT professional. Reports from Mattermost are good with great impacts on the productivity and budgeting of multiple projects resources and coordination, the Mattermost has effective power. Through its effective content integration is easy to gather all necessary process reports and task management with Mattermost functions is incredible and cost-effective.
Nora Steele | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Mattermost is an internal communication service with simple functions and a system that is safe, appropriate, and easy to implement. Regarding profitability, I can say that it is favorable due to the good price it offers, it has great capacity and, in general terms, the functions are very good considering that at this moment we have excellent internal communication.
Nino Antonio Bozzi Alvarez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Well suited for the Need for secure communications. Need for different communication channels with different groups. Need for live resource sharing. Access on desktop and mobile simultaneously. Less Appropriate for Code Sharing Resource Archiving
Rehan Ansari | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
It is an amazing platform where we can interact with our fellow workers and can share our achievements, laughs, issues to get a solution, suggestions, discussions, etc. The multiple options of Mattermost help us achieve our tasks in an easy manner. In an organization, whether it is big or small, features of Mattermost help us to interact with any department colleagues in a professional and approachable manner.
Score 9 out of 10
Vetted Review
Verified User
This has been effective with communications across teams outside my immediate team. We are able to use it for threading and we can use it across multiple channels. When we need immediate feedback with one of our partners we get updates on the status of their service. We have become more productive since we starting using Mattermost.
Thao Vo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We are a software company, so the communication between teams is very important, Mattermost can help us to solve this with its ability and performance, we can use Mattermost to improve the speed of software development also the delivery to market. Thank you Mattermost for creating awesome software like this
Mauricio Alegretti | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
- Companies where the option is to have an on-premises server, running the community edition.
- Companies that want to have the access to the service source code.
- Companies that need a cost-effective communication platform for many users.
Score 10 out of 10
Vetted Review
Verified User
I believe that Mattermost is one of a family of best of breed applications that we rely on. If someone were to ask me about Mattermost, I would have no trouble recommending it for their needs because it has been able to do for us what we had hoped for. We had tried other applications that touted similar features, but Mattermost was the first one we tried that actually delivered on those expectations.
Alex Charles | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
For worldwide interaction with business professionals, one should use Mattermost. The adorable features will help you to collaborate, design, and share projects at a wide scale with bare disturbance. It will help you to build a strong relationship with your clients.
Score 9 out of 10
Vetted Review
Verified User
Software developers are big enthusiasts of a ChatOps software, such as Mattermost, as it allows for direct collaboration without unnecessarily relying on email to get projects done. That goes for any teams that require collaboration. Some scenarios where Mattermost may not work as well would be teams that are in different geographic locations, such as teammates in India. Due to the time difference, collaboration would be harder, and an application like Mattermost may not have that much benefit.
Score 10 out of 10
Vetted Review
Verified User
Mattermost is well suited for healthcare companies seeking HIPAA-compliant communication software. It works well within our company of about 600+ employees for easy quick communication within private messaging and group messaging. It may be less appropriate for connectivity to other software such as electronic medical record software. All in all, the software works perfectly within our setting.
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