Mattermost

Mattermost

Customer Verified
Score 8.9 out of 10
Mattermost

Overview

What is Mattermost?

Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.
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Recent Reviews

Very good Product

10 out of 10
November 15, 2022
In the search for a good collaboration tool, we found Mattermost. We use it for internal messaging within the department. It has helped us …
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How Mattermost Differs From Its Competitors

Open Source Platform

Big companies can't afford to risk a security incident. So, it's great that you have the option of self-hosting. So, you can easily limit the access to the Mattermost instance and thus ensure more security. It's also good when the entire open-source community looks for security gaps and can close …
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Open Source Platform

Our team has been using Mattermost for over a year now. We have resolved many issues in the source code and have submitted pull requests which have been accepted and included in official releases. The open source nature of Mattermost is one of the most important reasons our team chose it as our …
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Open Source Platform

Being open-source is an additional quality because it enables us to modify it as per our needs however not found any such thing which is needed to be amended. Works well and fulfils the collaboration needs efficiently.
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Open Source Platform

Mattermost being open-source is an attractive proposition to the customer software consultancy I work for. The ability for our developers to be able to dig into the source code and modify the software to our specifications is a game changer. That being said, I don't believe we've altered it at all.
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Open Source Platform

The biggest advantage we had rolling out Mattermost in our on-premise corporate rack was having it in our own control. We manage the data, texts, files, etc. We control and administer the users across organisation using the platform (system console) by Mattermost. Also, we have flexibility to …
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Open Source Platform

Mattermost has the virtue of connecting the sales, marketing, and human resources team only with a correct implementation in these three areas of vital importance, not for these three areas, it would also be satisfactory for the entire company, of course, this would generate additional expense. …
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Open Source Platform

With Mattermost we keep our information safe, group and individual communications are fast and do not require large processes to carry it out. Team collaboration is very good and we establish remote communications without interfering with the quality of the conversations. It is a system that we …
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Open Source Platform

With Mattermost functionalities the project development control and the effective ability on multiple accessibility control management using this system is fantastic and even managing document accessibility through Mattermost functionalities is perfect. The interface is easy, clean, and easy …
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Open Source Platform

It is a type of Intranet feature which is highly secure and just belongs to your office only. You don't need to worry about any data leak. You can also assign other users tasks on this and get them notified through the notification feature. You can make groups of various projects and can include …
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Open Source Platform

It is ok for us to use opensource, but we always prefer the license tool and support from the vendor. This makes the task is easier and can support the team with the best technical knowledge, they can use. Also with this, we can improve the speed of software delivery to the market
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Open Source Platform

We use the self-hosted community version in our organization and feel very confident with the fact that we have access to the source code. Before moving to Mattermost, we first had invested in a communication platform that was acquired by a competitor and discontinued, which brought many problems; …
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Open Source Platform

While we haven't really modified or suggested improvements to Mattermost's source code, it's great that we can trust it via the GitHub issues and receive help from the community fairly quickly.
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 23 features
  • Chat (33)
    9.6
    96%
  • Discussions (31)
    9.6
    96%
  • Mobile Access (30)
    9.4
    94%
  • Notifications (33)
    9.4
    94%

Reviewer Pros & Cons

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Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Mattermost, and make your voice heard!

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Pricing

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Starter

$0

On Premise
per month per user

Professional

$10

On Premise
per month per user

Enterprise

Contact Us

On Premise
per month per user

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://mattermost.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

8.7Avg 7.9

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

8.6Avg 8.0

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

8.5Avg 8.1
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Product Details

What is Mattermost?

Mattermost is an open source platform for secure collaboration across the entire software development lifecycle. Developers around the globe use Mattermost to increase their productivity by bringing together team communication, task and project management, and workflow orchestration into a unified platform for agile software development.

Mattermost Screenshots

Screenshot of Channels: All of your team’s communications in one place.Screenshot of Playbooks: Orchestrate work across your tools and teams.Screenshot of Boards: Plan any project and hit every milestone.Screenshot of Connections: Unite your entire technology stack through a single point of collaboration.

Mattermost Video

Mattermost Competitors

Mattermost Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android, Windows Phone

Frequently Asked Questions

Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.

Mattermost starts at $0.

Slack, Microsoft Teams, and Discord are common alternatives for Mattermost.

Reviewers rate Chat and Discussions highest, with a score of 9.6.

The most common users of Mattermost are from Mid-sized Companies (51-1,000 employees).

Mattermost Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)25%
Mid-Size Companies (51-500 employees)25%
Enterprises (more than 500 employees)50%
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Comparisons

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Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
Rehan Ansari | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use Mattermost for our daily tasks, day-to-day discussions, issues we face in our technologies, and ask for solutions from our colleagues of different departments as well. Various features of Mattermost make it amazing to get everything in one place. We also share our achievements here to get them noticed by other teammates.
  • The system console feature to manage all users.
  • Different groups can be formed easily and the privacy is amazing.
  • Flexibility to post big images, attachments is really cool.
  • The options we look for should be more easily available with a change in its interface.
  • Group deletion is still a big task. It should be easily available to all users.
It is an amazing platform where we can interact with our fellow workers and can share our achievements, laughs, issues to get a solution, suggestions, discussions, etc. The multiple options of Mattermost help us achieve our tasks in an easy manner. In an organization, whether it is big or small, features of Mattermost help us to interact with any department colleagues in a professional and approachable manner.
Project Management (7)
92.85714285714286%
9.3
Task Management
90%
9.0
Gantt Charts
80%
8.0
Scheduling
100%
10.0
Workflow Automation
90%
9.0
Mobile Access
100%
10.0
Search
100%
10.0
Visual planning tools
90%
9.0
Communication (8)
91.25%
9.1
Chat
100%
10.0
Notifications
100%
10.0
Discussions
100%
10.0
Surveys
90%
9.0
Internal knowledgebase
90%
9.0
Integrates with GoToMeeting
80%
8.0
Integrates with Gmail and Google Hangouts
90%
9.0
Integrates with Outlook
80%
8.0
File Sharing & Management (8)
92.5%
9.3
Versioning
90%
9.0
Video files
90%
9.0
Audio files
90%
9.0
Document collaboration
100%
10.0
Access control
100%
10.0
Advanced security features
90%
9.0
Integrates with Google Drive
90%
9.0
Device sync
90%
9.0
  • Managing all things at one place is the biggest asset of Mattermost.
  • Assigning tasks to subordinates and then getting notifications after work is done is so cool.
  • Getting out of office messages is very helpful when you want urgent work done and the person is on leave. You get to know this from OOO messages.
It is a type of Intranet feature which is highly secure and just belongs to your office only. You don't need to worry about any data leak. You can also assign other users tasks on this and get them notified through the notification feature. You can make groups of various projects and can include users who are in that group. You are free to share your views with your team even through your mobile app. Amazing!!
It can be easily integrated with any software(DevOps). You just need to be having a good hand on Mattermost and the technology you are integrating with. You can test it very easily and get satisfied with the results you get. Options are available easily thus making you sit and relax after the job is done.
Before Mattermost my organization was using Slack. Although it is a very good tool, but when your users increase in number then sudden application crashing issues arise, thus interrupting your work. Also, Mattermost has many more features as compared to Slack which makes it a much more useful tool to use.
230
We use Mattermost for Projects discussions, internal chats, discussions, laughs, technical talks, etc, etc. Overall wonderful use of this application makes it an allrounder in itself. No matter how many users you have there will be no issues of crashing and other errors that affect your important tasks. Keep going with it.
3
We need technical guys who are well versed to handle any type of technical issues you may face. At least a guy sound in computer knowledge who can handle the app very easily. You need to give basic training to new users who are unaware of this application. Rest all is very easy to access.
  • Handling Projects
  • Interacting privately with any individual.
  • Assigning tasks to a group of team members in one go.
  • Testing some products launched internally.
  • Giving minute to minute projects updates.
  • DevOps is the main platform to be used.
  • Interacting with support department during WFH.
100% renewal of this app is very necessary as our whole office is on this platform. Assigning tasks is very easy here. Getting timely updates from team members is an add-on.
Score 10 out of 10
Vetted Review
Verified User
Mattermost is our main source of communication within our company. We use it to communicate within specific groups and disciplines, across the entire company, and for private messages. The most important factor when deciding on implementing Mattermost was it's HIPAA compliance. Within our healthcare company, HIPAA compliance is of the highest importance.
  • HIPAA-compliant messaging.
  • Notification system.
  • Usability.
  • Private messaging.
  • Visual interface could look cleaner.
  • The transition from another messaging software was not easy.
Mattermost is well suited for healthcare companies seeking HIPAA-compliant communication software. It works well within our company of about 600+ employees for easy quick communication within private messaging and group messaging. It may be less appropriate for connectivity to other software such as electronic medical record software. All in all, the software works perfectly within our setting.
Project Management (2)
95%
9.5
Mobile Access
100%
10.0
Search
90%
9.0
Communication (3)
100%
10.0
Chat
100%
10.0
Notifications
100%
10.0
Discussions
100%
10.0
File Sharing & Management (1)
100%
10.0
Document collaboration
100%
10.0
  • Positively improves communication within our company.
Mattermost is as good of a software as HipChat. They both allow for easy communication within our company across private, group, or mass messaging. The notifications of both work well without flaw. The only difference that I have noticed between the two would be that HipChat had a silly gif messaging aspect that I have not seen work as well in Mattermost.
In our healthcare setting we use Mattermost as a way to communicate with each other. I have used Mattermost to communicate with someone in the same room as myself or with someone in another state entirely. We commonly discuss patient care, but have also used the software to discuss issues with IT, HR, or any other area of the company.
I don't have much information on the types of people or skills required to support Mattermost. We have an IT department who managed all of the support.
  • HIPAA compliant communication.
  • Quick and easy communication with team members.
  • Clean and user friendly software.
  • Fun chat with emoji's
  • Reference different articles within the chat
Mattermost works perfectly within our company as a way to communicate seamlessly. I have had no issues with the product and continue to use it often while on and off site. The mobile app allows me to continue to communicate with my team even when I don't have my laptop with me.
Overall Mattermost's communication software works flawlessly. They allow for HIPAA-compliant communication across various forms of messaging. The software helps me communicate with other providers and staff throughout the day to quickly and effectively navigate a clinical setting. Mattermost keeps our team moving and has never given us any problems.
I do not know if my company purchased premium support.
No
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