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Mattermost

Mattermost

Overview

What is Mattermost?

Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.

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Recent Reviews

Mattermost for the win!

9 out of 10
November 13, 2023
Incentivized
We use it as a way of communicating and team building across a staff of over 250 people spread out across the states. It makes everyone …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 23 features
  • Chat (31)
    9.8
    98%
  • Discussions (29)
    9.4
    94%
  • Mobile Access (28)
    8.6
    86%
  • Notifications (31)
    8.6
    86%

Reviewer Pros & Cons

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Pricing

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Free Self-Hosted

$0

On Premise
per month per user

Professional

$10

On Premise
per month per user

Enterprise

Contact Us

On Premise
per month per user

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://mattermost.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

8.3
Avg 7.8

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

8.8
Avg 8.0

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

8.8
Avg 8.1
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Product Details

What is Mattermost?

Mattermost is an open source platform for secure collaboration and technical workflows. It supports real-time communication, file and code snippet sharing, in-line code syntax highlighting, and workflow automation purpose-built for technical teams. Users can execute and automate workflows with flexible, custom integrations with popular technical tools like GitHub, GitLab and ServiceNow.


Mattermost Features

Project Management Features

  • Supported: Task Management
  • Supported: Workflow Automation
  • Supported: Mobile Access
  • Supported: File tracking
  • Supported: Integrates with other Project Management Tools

Communication Features

  • Supported: Chat
  • Supported: Status updates and activity feed
  • Supported: Notifications
  • Supported: Comments and feedback
  • Supported: Discussions
  • Supported: User directory and online status
  • Supported: Sharing and privacy
  • Supported: Surveys
  • Supported: Internal knowledgebase
  • Supported: Integrates with Outlook

Mattermost Screenshots

Screenshot of Channels: All team communications in one place.Screenshot of Playbooks: Orchestrates work across tools and teams.Screenshot of Boards: Project planning and milestones.Screenshot of Connections: Unites the entire technology stack through a single point of collaboration.

Mattermost Video

Mattermost Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android, Windows Phone

Frequently Asked Questions

Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.

Mattermost starts at $0.

Slack, Microsoft Teams, and Discord are common alternatives for Mattermost.

Reviewers rate Chat highest, with a score of 9.8.

The most common users of Mattermost are from Mid-sized Companies (51-1,000 employees).

Mattermost Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)25%
Mid-Size Companies (51-500 employees)25%
Enterprises (more than 500 employees)50%
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Comparisons

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Reviews and Ratings

(64)

Attribute Ratings

Reviews

(1-22 of 22)
Companies can't remove reviews or game the system. Here's why
Mauricio Alegretti | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use the self-hosted community version in our organization and feel very confident with the fact that we have access to the source code. Before moving to Mattermost, we first had invested in a communication platform that was acquired by a competitor and discontinued, which brought many problems; and then a closed-source service that kept raising its cost to a point where it was not cost-effective for us anymore. Mattermost solved both problems.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Mattermost being open-source is an attractive proposition to the customer software consultancy I work for. The ability for our developers to be able to dig into the source code and modify the software to our specifications is a game changer. That being said, I don't believe we've altered it at all.
Jonathan Warren | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
While we have not modified the Mattermost software package in any way, we do have it deployed on our own cloud server, which has allowed for cost savings and direct integration with our existing technical infrastructure. This allows us to manage and apply security updates in an aligned way with our other technical infrastructure, and allows us to quickly address and mitigate potential vulnerabilities or incidents if they should occur. We have found the manual Mattermost installation to be robust and flexible.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Big companies can't afford to risk a security incident. So, it's great that you have the option of self-hosting. So, you can easily limit the access to the Mattermost instance and thus ensure more security. It's also good when the entire open-source community looks for security gaps and can close them quickly.
November 13, 2023

Mattermost for the win!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Matter most has given us the ability to communicate freely and securely across departments and team members within the company. We trust that the information being shared is kept in a secure, easy to access platform. I can’t say that I have much experience with modification or any of the open source coding.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Our team has been using Mattermost for over a year now. We have resolved many issues in the source code and have submitted pull requests which have been accepted and included in official releases. The open source nature of Mattermost is one of the most important reasons our team chose it as our communications platform. As a highly regulated industry, we needed to have the freedom to review the source code to ensure that it met our own data security standards.
Abhigyan Tiwari | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The biggest advantage we had rolling out Mattermost in our on-premise corporate rack was having it in our own control. We manage the data, texts, files, etc. We control and administer the users across organisation using the platform (system console) by Mattermost. Also, we have flexibility to change data center providers to store our data. Members from our team definitely would love to help Mattermost by providing them with feedback and bug reports to support their development in the future.
Bernadette Johnsen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
With Mattermost we keep our information safe, group and individual communications are fast and do not require large processes to carry it out. Team collaboration is very good and we establish remote communications without interfering with the quality of the conversations. It is a system that we customize to our requirements and we have obtained safe and high-quality results in the collaboration and security of our information.
Veronica Derrick | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
With Mattermost functionalities the project development control and the effective ability on multiple accessibility control management using this system is fantastic and even managing document accessibility through Mattermost functionalities is perfect. The interface is easy, clean, and easy features to accessibility are excellent and the multiple projects workflow management tools are the best.
Rehan Ansari | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is a type of Intranet feature which is highly secure and just belongs to your office only. You don't need to worry about any data leak. You can also assign other users tasks on this and get them notified through the notification feature. You can make groups of various projects and can include users who are in that group. You are free to share your views with your team even through your mobile app. Amazing!!
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