Mattermost

Mattermost

Customer Verified
Score 8.9 out of 10
Mattermost

Overview

What is Mattermost?

Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.
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Recent Reviews

Very good Product

10 out of 10
November 15, 2022
In the search for a good collaboration tool, we found Mattermost. We use it for internal messaging within the department. It has helped us …
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How Mattermost Differs From Its Competitors

Open Source Platform

Big companies can't afford to risk a security incident. So, it's great that you have the option of self-hosting. So, you can easily limit the access to the Mattermost instance and thus ensure more security. It's also good when the entire open-source community looks for security gaps and can close …
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Open Source Platform

Our team has been using Mattermost for over a year now. We have resolved many issues in the source code and have submitted pull requests which have been accepted and included in official releases. The open source nature of Mattermost is one of the most important reasons our team chose it as our …
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Open Source Platform

Being open-source is an additional quality because it enables us to modify it as per our needs however not found any such thing which is needed to be amended. Works well and fulfils the collaboration needs efficiently.
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Open Source Platform

Mattermost being open-source is an attractive proposition to the customer software consultancy I work for. The ability for our developers to be able to dig into the source code and modify the software to our specifications is a game changer. That being said, I don't believe we've altered it at all.
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Open Source Platform

The biggest advantage we had rolling out Mattermost in our on-premise corporate rack was having it in our own control. We manage the data, texts, files, etc. We control and administer the users across organisation using the platform (system console) by Mattermost. Also, we have flexibility to …
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Open Source Platform

Mattermost has the virtue of connecting the sales, marketing, and human resources team only with a correct implementation in these three areas of vital importance, not for these three areas, it would also be satisfactory for the entire company, of course, this would generate additional expense. …
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Open Source Platform

With Mattermost we keep our information safe, group and individual communications are fast and do not require large processes to carry it out. Team collaboration is very good and we establish remote communications without interfering with the quality of the conversations. It is a system that we …
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Open Source Platform

With Mattermost functionalities the project development control and the effective ability on multiple accessibility control management using this system is fantastic and even managing document accessibility through Mattermost functionalities is perfect. The interface is easy, clean, and easy …
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Open Source Platform

It is a type of Intranet feature which is highly secure and just belongs to your office only. You don't need to worry about any data leak. You can also assign other users tasks on this and get them notified through the notification feature. You can make groups of various projects and can include …
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Open Source Platform

It is ok for us to use opensource, but we always prefer the license tool and support from the vendor. This makes the task is easier and can support the team with the best technical knowledge, they can use. Also with this, we can improve the speed of software delivery to the market
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Open Source Platform

We use the self-hosted community version in our organization and feel very confident with the fact that we have access to the source code. Before moving to Mattermost, we first had invested in a communication platform that was acquired by a competitor and discontinued, which brought many problems; …
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Open Source Platform

While we haven't really modified or suggested improvements to Mattermost's source code, it's great that we can trust it via the GitHub issues and receive help from the community fairly quickly.
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 23 features
  • Chat (33)
    9.6
    96%
  • Discussions (31)
    9.6
    96%
  • Mobile Access (30)
    9.4
    94%
  • Notifications (33)
    9.4
    94%

Reviewer Pros & Cons

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Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Mattermost, and make your voice heard!

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Pricing

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Starter

$0

On Premise
per month per user

Professional

$10

On Premise
per month per user

Enterprise

Contact Us

On Premise
per month per user

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://mattermost.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

8.7Avg 7.9

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

8.6Avg 8.0

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

8.5Avg 8.1
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Product Details

What is Mattermost?

Mattermost is an open source platform for secure collaboration across the entire software development lifecycle. Developers around the globe use Mattermost to increase their productivity by bringing together team communication, task and project management, and workflow orchestration into a unified platform for agile software development.

Mattermost Screenshots

Screenshot of Channels: All of your team’s communications in one place.Screenshot of Playbooks: Orchestrate work across your tools and teams.Screenshot of Boards: Plan any project and hit every milestone.Screenshot of Connections: Unite your entire technology stack through a single point of collaboration.

Mattermost Video

Mattermost Competitors

Mattermost Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android, Windows Phone

Frequently Asked Questions

Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.

Mattermost starts at $0.

Slack, Microsoft Teams, and Discord are common alternatives for Mattermost.

Reviewers rate Chat and Discussions highest, with a score of 9.6.

The most common users of Mattermost are from Mid-sized Companies (51-1,000 employees).

Mattermost Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)25%
Mid-Size Companies (51-500 employees)25%
Enterprises (more than 500 employees)50%
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Comparisons

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Reviews

(1-25 of 34)
Companies can't remove reviews or game the system. Here's why
Arjun Dakash | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Mattermost the most prolific and easy to use open source platform for secure collaboration and increasing our productivity by bringing my team communication together, tasks and project management and workflow orchestration into a unified platform for agile software development. Establishing a communication channel for different teams and diff projects has been so easy. Sharing of files and communication between my teams in different departments has been one of the best thing.
Score 9 out of 10
Vetted Review
Verified User
Mattermost is the staple in our day to day communication. Not only witht the teams but also individual developers and people outside our team. Its where we ask questions about our work and have casual conversation when working from home.
Score 9 out of 10
Vetted Review
Verified User
Communication with the whole team and subteams. Integration with other tools and software like GitLab. Arranging appointments and small planning of to-dos in Mattermost Boards. Possibility of self-hosting/on-premise hosting.
Score 10 out of 10
Vetted Review
Verified User
With the advent of cloud-based and SaaS software, it's hard to imagine a time when all companies had their own server rooms. But not every company needs to be on the bleeding edge of technology. If you're looking for an enterprise messaging solution that doesn't require you to change how your team works or spend thousands of dollars per month, then Mattermost might be just what you're looking for, and that's what it did for us.
Aamir Zuberi | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
I am using it for effective communication and collaboration on joint efforts with regulatory professionals from entire pharma industry. We can send messages to all members easily or make announcements to keep all informed or updated. We can have multiple channels for different purposes. I can mention someone to make him notified specifically. It makes online collaboration very easier among any group of people.
November 15, 2022

Very good Product

Score 10 out of 10
Vetted Review
Verified User
In the search for a good collaboration tool, we found Mattermost. We use it for internal messaging within the department. It has helped us tremendously due to the fact that we can create channels in which we include the different sub-departments or groups of teachers, and also have a general group where we have all the collaborators.
Score 9 out of 10
Vetted Review
Verified User
We use Mattermost as a communication tool for the entire organization. Management can send a message to the entire organization using an "Announcements" channel that all employees are auto-subscribed to. Additionally, we have channels for each specialty area within the company. HR created a channel for people to "Ask HR Anything". Members of a team can create their own channels and manage their own members. I find it intuitive and dare I say fun to use.
Abhigyan Tiwari | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Initially, our staff was using commercial products specifically for chats and collaboration, but they were paid basically. We were charged per user. However, I found out Mattermost. They give self-hosted solutions (Mattermost open source), and it has features that could be purchased based on different requirements. Most of our needs are satisfied with the open-source version.

The main purpose of using it was security concerns. We wanted our data to be only to us, on-premises. So this satisfied the use case to have Mattermost self-hosted on our corporate rack. To date, we have been using it among our staff without any trouble. Mattermost has good options to backup data (store) on cloud platforms too. Also, our use cases consist of DevOps components integration which are satisfied (notifications) from our Jenkins Infrastructure. It has good simplicity of use, so I'll recommend it over other self-hosted chat solutions to anybody.
Hinami Swigartg Gorham | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
The classification of the workgroups and projects to have control in relation to the interaction between the teams reduces the execution of the tasks, with a few steps we can create groups individually for each project. Mattermost strengthens communication in a simple way for everyone, not only does it do a proper job with direct communication with all staff, but it can also classify each project and send alerts to those in charge of said project. Complying with data security is an easy task due to local hosting and simple Docker installation. I am an active user of the community and I can say that the technical support always responds quickly but I prefer to ask the large community of users who are also willing to help. My work in human resources requires tools like Mattermost internally and also to communicate with the sales and marketing team.
Bernadette Johnsen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We have been using Mattermost for 2 years, it was a fast implementation, and the deployment was very good, we only need the help of technical support in specific cases, since it is a very simple system to install. Communications are very fast and with great protection of our information, we are more productive because we solve problems as a great team thanks to Mattermost's internal communications.
Olga Khazanov | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We used Mattermost for our between-the-teams communication in the company. A very useful tool, intuitive, and easy to get used to. Had all the features you may need. Another option was Diego, but when I joined, they had been worst using Mattermost for a while and I did like it a lot. Very nice interface and all the features for a proficient commun9 and interaction with people.
Veronica Derrick | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Mattermost enables excellent collaboration and easy data management and effective project planning and estimates production ability is on top. We use Mattermost to create excellent useful project reports, emails, and contacts management. Analyzing data and importing data via its functional integration is nice and even lead management tools are very excellent and permission management and the workflow is easy to manage.
Nora Steele | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
The most common case for Mattermost is internal communication maintaining privacy correctly, it is also very appropriate for direct communications with videos, we feel that the use is very simple and didactic. It seems that it can be used by a large number of people at the same time without affecting the operation, currently, it is used specifically in 6 departments, the use is increasingly wide thanks to the fact that it passes a simple and friendly user interface for all.
Nino Antonio Bozzi Alvarez | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Mattermost is the main communication tool inside our company. We need to get in touch and maintain communications with several groups of developers, managers, and other groups inside our organization, sharing documents, code, and other resources, using different platforms (Desktop, Mobile)
Rehan Ansari | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use Mattermost for our daily tasks, day-to-day discussions, issues we face in our technologies, and ask for solutions from our colleagues of different departments as well. Various features of Mattermost make it amazing to get everything in one place. We also share our achievements here to get them noticed by other teammates.
Samir Yahyazade | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We have internal private talks that we do not want to share or expose all this information on public servers, so we use Mattermost internally and also we are using Mattermost for some teams. The beauty of Mattermost is that you can host on your personal servers.
Thao Vo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use Mattermost for our internal communication between teams, departments and it is a very good application for us until now. We can use it for a large number of staff, not only for communication but also for video meetings and so on, so this is a good tool for us
Mauricio Alegretti | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use Mattermost at Ortiz Gaming / IGS as the main communicator for all teams, integrating the offices in Sao Paulo, Mexico City, and the Philippines. We have previously used other solutions and chat services, but they were in some cases expensive for the number of users we have, or inefficient. We have migrated to Mattermost in the middle of the Covid pandemics, and we are very happy with the results so far.
Score 9 out of 10
Vetted Review
Verified User
Mattermost is being used to share business-related information quickly like an instant messaging application. It is being run in different environments and messages sync quickly. The information can be delivered to a group of people at a time. We can send various CSV files, images, PPts, docs, etc. It makes the work easier and quicker.
Score 7 out of 10
Vetted Review
Verified User
Mattermost is our main chat platform which is used daily by tens of employees across our company and our contractors. Its web and mobile apps while fairly basic, work well with our on-premise deployment. Mattermost tries to distinguish itself from Slack/Teams by being privacy-focused by allowing anyone to host it and I think it's one of its key features.
Score 10 out of 10
Vetted Review
Verified User
Mattermost is being used across an entire organization; however, it enables us to keep multiple workgroups in sync with each other and formulate best approach methods to tackle various problems that arise both internally and externally to the organization. We have geographically diverse individuals working within cross-spectrum workgroups to address problems that span vertically.
Alex Charles | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Mattermost is an instant business messaging software that is used widely throughout the world. It helps to communicate with people securely and quite privately. This platform has control over my media files. When I participate in a meeting I can see the faces of all of the team members along with the project being shared on screen that helps me know their gestures regarding the project.
Score 9 out of 10
Vetted Review
Verified User
Mattermost is being used primarily in the software development community within our organization, although it is open for use for all employees. Using Mattermost has allowed for easier collaboration for those working together on projects, by limiting use of email, sharing knowledge, and getting quicker responses. With Mattermost implemented in our organization, tickets have drastically reduced due to a support person being able to answer questions directly on the platform.
Score 10 out of 10
Vetted Review
Verified User
Mattermost is our main source of communication within our company. We use it to communicate within specific groups and disciplines, across the entire company, and for private messages. The most important factor when deciding on implementing Mattermost was it's HIPAA compliance. Within our healthcare company, HIPAA compliance is of the highest importance.
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