Mavenlink Reviews

63 Ratings
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Reviews (1-25 of 34)

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August 02, 2019
Rachel Stantliff | TrustRadius Reviewer
Score 10 out of 10
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Mavenlink is used across our entire organization. We use it as a project management tool. We manage monthly, recurring marketing projects/services as well as one time, web development projects. Mavenlink helps us manage budgets and timelines in real time as well as resource scheduling. Mavenlink also provides insights into our bottom line and helps us project future needs to continue growing our business.
  • Real time view of budgets/burn rate
  • Time entry is easy
  • Integrates well with Google Drive
  • Provides a central location for all project information
  • Checklist items need to be checked off before a task can be marked complete
  • Would love a more visual way to create and manage tasks for staff that work better in a visual environment
  • Integration with Trello
Before Mavenlink, our organization used several disconnected softwares to manage time, budgets, tasks, etc. We wasted so much time trying to find and connect time entries to project budgets and were constantly going over budgets but not knowing early enough to keep it from happening. Mavenlink has made our organization more efficient and has helped us deliver projects on time and within budget.
Mavenlink support is fantastic! Any issues that arise are always handled quickly and efficiently. Granted, we haven't had many issues to report. Typically, my team tends to only reach out to support if they need assistance remembering how to do something or asking about an improvement. We had Mavenlink build an integration when we first started using the software, and the support team worked hard to listen and improve the integration.
Read Rachel Stantliff's full review
September 10, 2019
Scott Gellatly | TrustRadius Reviewer
Score 9 out of 10
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We use Mavenlink to manage our client services projects across the whole team. Mavenlink does several key things for us:
  • Systemises the customer experience, so that it's delivered consistently across the team.
  • Helps us manage due dates, deadlines, and dependencies.
  • Tracks job cost vs budget and reports on margin.
  • Schedules team and tracks utilization.
  • Manages team capacity so we know when and what to hire.
  • Client billing.
  • Project margin reporting. We really know the profitability of projects, clients and portfolios, and can track where things WENT wrong when we don't.
  • Team utilization. We can schedule and control when and what people are working on, so the team is highly profitable and efficient.
  • Automating and productizing the delivery of our services with templates gets us away from time billing into value-based, high margin services.
  • The best reporting stack of any project management platform I have ever seen.
  • Visual, drag and drop capacity planning makes life very easy.
  • Closer integration between bottom up scheduling vs top down capacity planning.
  • More customization options on project and task status.
Suited to any services-based business, particularly marketing, consulting, IT and engineering services.
Teams over 5 will start to take advantage of the resource planning, and teams over 30 will find it the most valuable tool in their toolkit.
Read Scott Gellatly's full review
August 02, 2019
Joe Mills | TrustRadius Reviewer
Score 9 out of 10
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Verified User
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We use it across our entire organization to track progress and work on projects, track time, and keep track of expenses. Mavenlink is absolutely vital to our daily functioning as an organization. In my role, I use it to track various tasks related to deals I'm working on, expenses in my department, and even for some prospecting of prior clients/deals. It is a really solid tool.
  • Project Management: dashboard to see all activity in your project and task
  • Expenses: easy to find categories and attach receipts
  • Resource Management: know who is on what task, and assign tasks only as needed
  • Mobile app doesn't show same information as the website always.
  • Website is mobile-optimized so if the app is giving you trouble you have no options.
  • Time tracking is annoying - your tasks sometimes don't show up so then you refresh and lose some work you've already done.
If your team works on a variety of projects and has to manage a budget, this product is great. It shows people where they should be spending their time, updates them on what others are doing, and provides a great shared work space. If you don't work in the services industry, I have a hard time seeing where this software makes sense, though.
I have never used the Mavenlink support team before. I don't know if it is good or bad; the fact I haven't had to use them tells you the product is quality and doesn't cause me issues.
Read Joe Mills's full review
July 29, 2019
Mark Whitlock | TrustRadius Reviewer
Score 10 out of 10
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We adopted Mavenlink as our global project management system and our time tracking system for billing our services. Every project is broken down into its component parts. Mavenlink allows us to track hours spent on tasks AND projects by individuals and our entire agency. We require our entire agency to ONLY communicate through Mavenlink so we can see the entire process, every question, every answer, every iteration of deliverables, and more. Finally, we copy/paste links (from Dropbox) to all files related to each project so anyone who needs to find out about the project can do so from Mavenlink.
  • Allows quick tagging of other team members so you can bring them into the conversation.
  • Connects with automation software tools so that exports and imports from other programs run seamlessly.
  • Clone functionality throughout so creating similar tasks or projects is super easy and fast.
  • Sometimes when searching for a task, Mavenlink doesn't "find" it because I'm not searching in the right channel. There's not a global search feature that works for my needs.
  • The interface is ugly and cold. It's also highly technical in how it works. It isn't intuitive to operate.
  • The mobile app stinks; using a mobile browser works okay, but it's not optimized for mobile.
  • You can't really create bookmarks for tasks in your browser. So it takes several clicks to get to were you're going.
Mavenlink is best suited for a team tackling LARGE projects together. Large projects have sub-projects and tasks as part of the plan. Mavenlink keeps the team connected, communication flowing, time tracked and helps the team check off the completion boxes for a sense of collective satisfaction that the work is getting done.
Read Mark Whitlock's full review
August 13, 2019
Anonymous | TrustRadius Reviewer
Score 9 out of 10
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My company offers our proprietary marketing SaaS solutions to other businesses and we use Mavenlink to manage implementation projects. We use it mostly in one department - professional / client services and it is deployed across the globe as we have 15 offices worldwide. Mavenlink is integrated with Salesforce and it allows us to instantly create projects from templates as soon as a new opportunity is closed. Since we started using Mavenlink, our projects are moving quicker and customers are happier. In addition to that, we are able to track resource utilization and make hiring decision better better. All our projects are very transparent and organized so no stakeholders have to question the status of their projects at any time. That builds trust and creates a better collaborative environment with our clients.
  • Friendly user interface - very modern and clean, easy to use even for a non-experienced project managers or clients. It also comes with a mobile app and even browser add-ons.
  • Robust feature set - variety of alert settings, project templates, permission system, detailed analytics and reporting, billing, estimates, and planning modules.
  • Integrations - Salesforce, JIRA, and many other which is possible thanks to Mavenlink API.
  • Customer service - very helpful and available 24/7. Easy to access from the user interface which is great.
  • Task management - not easy to copy/paste tasks and milestones within the same project, can't select multiple tasks to do some mass changes/actions.
  • User interface significantly slows down once you have 30-50 tasks expanded. Also, default view is "collapsed" and you have to "expand" milestones and tasks one by one in a project.
  • User permission system is there and pretty good but not always intuitive. It's not easy to move people from between two participating project parties or switch leads (you have to demote existing admin and make someone else an admin first).
Mavenlink is perfect for software integration and deployment projects. We have evaluated other tools like Celoxis, Sciforma, Workfront, Pro Workflow, Eclipse, and others against our criteria list and so far Mavenlink score the highest. I wouldn't recommend Mavenlink in case you are doing software development projects since it's not the best for issue tracking (maybe look at JIRA or Redmine).
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July 26, 2019
Anonymous | TrustRadius Reviewer
Score 1 out of 10
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For the last two years, our company has utilized Mavenlink as it's primary Project Management tool. Unfortunately, this tool fails in a poor user experience, bloated software, dated UI and very poor support from the professionals over at Mavenlink. We were met with promise after promise about exciting new features that are not detailed in any form of roadmap. We gave it two years and in the end, Mavenlink just couldn't keep up with modern day project management software.

It's incredibly slow and it's difficult to get the information that you need quickly and efficiently. As a person who has used it for 2 years, I can safely say that it lacks any real support. It hasn't received any kind of facelift since we adopted the program. Also, ITS INCREDIBLY EXPENSIVE! I'm talking tens of thousands of dollars a year to get your company utilizing this system. It's simply not competitive and does not justify the cost.
  • Offers visuals on project budget
  • Has a decent interface for managing your team
  • Email notifications, though difficult to filter can be good indicators of tasks starting and finishing
  • Where to begin. The email notifications are next to impossible to get right. Your team will be bombarded with notifications that carry no real weight.
  • The cost is just too high. Compared to other PM software, this one is in the tens of thousands of dollars for a company to utilize for such a dated piece of software.
  • There are so many layers to this tool that it is difficult to decipher permissions for users.
  • You can't add photos in comments! Seriously it's 2019 and they can't implement a simple field that allows for images to be pasted right in with the comments. Everything has to be an attachment, which is cumbersome and slows progress.
I honestly am not sure where Mavenlink would be suited. Perhaps in the manufacturing industry, but not a service based industry. It's just too convoluted when it comes to getting your settings, project bill rates and reports out. I consider it a glorified spreadsheet that hasn't been updated in some time.

All in all, we were ultimately really just frustrated with the slowness of the system. It just didn't make sense that page load was over 5 seconds for projects. Everything just felt bloated.
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July 30, 2019
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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Mavenlink is being used as our team collaboration, resource management, time tracking and reporting tool. It is used by everyone in our company from the creative team to business operations to finance. The business problem it addresses is not being able to make more informed scoping and hiring decisions. Now with looking at actuals through time tracking and making weekly resourcing adjustments, we're able to make better decisions for our business. We pull reports that allow us to analyze this data in different ways and pivot in real time; empowering us to have productive conversations with our internal team and clients.
  • Customized business insights reporting
  • Easy to use Master Planning view to see resources capacity in real time based on individual's work weeks
  • Easy to use time tracking tool
  • Better communication to clients when new features are released, even if they are minor changes
  • Agile project planning
Mavenlink is well suited in areas like resource management, time tracking and reporting. If you want to understand how to scope a similar project, using the actuals from timesheets through reporting is a huge help. If you want to understand your company's forecast utilization to know where there is capacity and what types of work you should get, Mavenlink allows you to do that. In scenarios where Mavenlink is less appropriate is very complicated web build projects where predominately the work would be managed in JIRA and even a more robust gantt chart tool.
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July 01, 2019
Anonymous | TrustRadius Reviewer
Score 6 out of 10
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Mavenlink is used for tracking time and projections. It is used by the Customer Success department mostly, but Sales also uses it. Before Mavenlink, we would spend a variable amount of times on projects and so it was difficult for management to decipher why this was happening. We used to use Salesforce before in order to track updates for all the projects.
  • It allows a lot of customization in regards for projects if you want them to be extremely detailed on tasks
  • Master planning feature gives a great overall view for me planning my projects out
  • The design looks better than Salesforce, color coding certain projects indicating for their statuses
  • Our team has to put all of our project updates in before a certain time before our meeting starts. Very annoying to remember that.
  • Our current process is extremely tedious in regards to marking each task as complete as I work throughout the day. As an engineer, I don't want to be thinking about marking tasks all day, I want to make it as streamlined as possible.
  • Extremely difficult and time-consuming to search for specific projects and tasks. Very frustrating for me as a worker when I need to do it quickly.
Probably well suited from an analytics perspective for a management team. Asking questions like how many hours have each team member in a project spent in total? Are the hours being spent on certain projects optimal?

From a worker's perspective, it's a nightmare. Every single day I have to go into the timesheet and mark my time. If the project's task is not on there, I have to click "Projects". I have to search for my project. I have to go to the tasks. I have to add the task. Then I have to go back into my timesheet. Then, sometimes I'm not even assigned a project, so I have to ask someone to assign it to me.

It's possible that my company hasn't fully optimized Mavenlink to the point where it's not annoying to workers anymore. But it should just be easier, I don't know how to help there.
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May 30, 2019
Anonymous | TrustRadius Reviewer
Score 9 out of 10
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We use Mavenlink within professional services at my company to track project tasks on launch services. We have all the team members using Mavenlink to assign and track billable and non-billable time to help determine our gross and net utilization. Furthermore, we use the platform to understand if the time spent on actual projects is in-line and consistent with the projected project hours.
  • Mavenlink is an easy to use tool out of the box that requires very little training for new team members, usually, no more than 20 minutes of coaching is required by a peer to get someone using the tool effectively.
  • Reporting functions are powerful and the ease with which you can set up and run custom reports is great. We spent a little time developing, automating and scheduling reports which have saved us a tremendous amount of time and effort every week.
  • Mavenlink allows our team to use the tool in real-time to track the amount of time spent against given tasks, this allows us to accurately bill time against projects and track employee utilization.
  • Albeit intuitive, the user interface can be complex at times requiring time to learn the platform before being able to harness the many features.
  • Unless a project has tasks already assigned, you can't track time against a project and create a new task at the same time. This is a minor but annoying detail which forces one to go to another part of the portal to create a task and then revert to tracking time against the said task.
  • Some things seem to be missing from the dashboard like a real-time project utilization for hours like a widget.
We find Mavenlink to be very well suited to track launch programs and projects. Mavenlink allows us to see how many hours were billed overall and for which specific and various tasks they were billed for. The reporting function is also easy to use and very granular, allowing our team to easily and quickly see utilization.
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December 21, 2018
Jeremiah Graham, MBA | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
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Our company uses Mavenlink across the whole organization. This is the source for all projects and project-related information. We use ML to build out projects and manage all tasks associated with those projects.
  • Project management
  • Timeline creation
  • Resource planning
  • Collaboration
  • File management
  • Adding users to projects at multiple points
  • Detailed viewing of time within the tool
Managing our projects and employees' work is handled through Mavenlink. The resource planner is great for giving the company an "at-a-glance" view of who is working on what, who has bandwidth, and who is slammed. Being able to create projects, assign tasks, and collaborate across the organization works really well for us. The main thing that is lacking is file management. When files are added to a project, they go into a repository that does not allow for any structure or hierarchy.
Read Jeremiah Graham, MBA's full review
November 23, 2018
Chandler Elmore | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
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Mavelink, like many other platforms out there, is a robust project management system. It is used across the organization in my case and every team member interfaces with it daily throughout the week. It is the primary tool that we use to keep track of timecards as well as project collateral and status.
  • Track time- We use the timecard feature to match the hours and minutes of our day to a specific client or project.
  • Track projects- As an agency, we have a lot of projects going on most of the time. Maven helps us keep a pulse on the projects as they happen. Even if one person is not on a project, he or she has insight and visibility into it.
  • Interface- It is challenging to use and not particularly intuitive. We have had to spend significant time learning the platform and learning what we can do with it.
  • Updating tasks- Due to the depths that Mavenlink can be drilled down to, it is an ordeal to update a task. You also cant delete a task unless you created it.
Mavenlink is well suited in organizations that are remote or have remote workers. It is great to have everyone on the same page and that everyone has access to project status and updates. We have also used Mavenlink as our timecard tracker though this is not necessarily needed by every organization. It would not be the greatest platform to use when there are less than 5 people in an organization.
Read Chandler Elmore's full review
May 02, 2018
Nereida Betancourt | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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The Mavenlink software is being used throughout my company. The main benefit of using Mavenlink is that we do not necessarily have to meet rigid deadlines. Mavenlink gives the company the ability to change or customize the deadlines based on any comment or any other factor.
  • The prices of the plans are scalable.
  • The business intelligence functionality (Enterprise plan) is excellent.
  • File sharing through the Google Drive integration.
  • Mobile functionality.
  • The possibility of creating project templates that can be reused in the future.
  • Advanced reporting features are only available with Premier and Enterprise plans.
  • Mavenlink has a steep learning curve.
Users of teams and professional plans have access to a knowledge base to get answers to their questions and problems. We can also access a video training library and webinar recordings. In addition, we can send a support ticket or participate in a live chat with a technician.
Read Nereida Betancourt's full review
September 01, 2017
Ben White | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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Pearl Marketing Group is using Mavenlink to help us cement new process flows and better manage our day-to-day tasks. Though there are many different departments at Pearl Companies, currently Marketing is the only department using Mavenlink. However, other departments that have seen what we're doing with the software are excited by what they see, and envious of our access to it. Mavenlink allows our Marketing department to address problems involved with the high volume of incoming projects and deadline organization.
  • Process Solidification - Mavenlink allows us to intuitively plan new processes and rework old ones within a template mode, that we can then convert into any number of projects that we need to. It's great to have the ability to rework templates as we see fit to optimize our workflow without needing to alter projects that are already in-process.
  • Time Tracking is important to some of our clients. Our team enjoys how integrated time tracking is [done at] the task level. It's always right there near the task you're working on, so there's no time wasted by managing time in other external modules or softwares.
  • Our team appreciates being able to know, right away, what the day's task load looks like. Mavenlink does an amazing job of showing what the team's workload looks like for the day, next 2 weeks, month...whatever you want. And it can get either as simplified or as granular as you need it to be in terms of hour allocation down to the person or by project. Mavenlink has mastered the 30,000-ft. view of the team's workload. It lets us make decisions at a glance, rather than rifling through project documents, trying to hunt due dates.
  • For as much as I use Mavenlink's templating capabilities, it is rather finicky to learn at its current version. There is a "steeper-than-I'd-recommend" learning curve associated with it. However, once you learn what works and what doesn't, it's no longer an obstacle. I will say, though, that Mavenlink is amazing when it comes to listening to the user that has feature recommendations and bug notifications. I'm on a first-name-basis with my support contact at Mavenlink, and she is absolutely amazing as my personal liaison direct to the Mavenlink engineering team.
I would recommend Mavenlink to any creative/production team that has projects with a defined set of processes time after time. The automation that the software provides is outstanding. The more attention and thought that you put into Mavenlink at the beginning of a project, the smoother your team and the project will go throughout the process.
Because in my conversations with them, they have been nothing short of exceptional. They're also extremely proactive when it comes to ticket updates and keeping me informed of what is going on behind the scenes. They are awesome!
Read Ben White's full review
December 13, 2017
Spence Hackney | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
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Our whole organization uses it for managing our projects. For us it is primarily a project management tool that tracks the hours and gives us an idea of project profitability.
  • Tracking project financials
  • Store housing project communication
  • Managing sub-tasks for a project
  • Its integrations aren't the best. The Google Drive and QuickBooks integrations are flawed enough to make them unusable for us.
  • They need a mobile app bad. They tout the responsive version of their web app as the answer to this, but it is so stripped down it is useless. This is a significant disappointment for us.
  • They don't handle recurring projects (those that happen every month) well at all.
It's particularly well suited if you're doing project work and are young enough in your business cycle that you're willing to adapt your business model to how Mavenlink is structured.
Read Spence Hackney's full review
December 13, 2017
Karissa Campbell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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As a tech and telecom PR, marketing and event planning firm, we use Mavenlink to manage all of our projects that involve design and/or outside freelancers to help us all have one easily accessible, easy to use, organized portal to keep projects in motion, and for a simplified way to keep track of all tasks, revisions, pricing, invoicing and more.
  • Great user interface
  • Portal allows us to easily stay organized for projects
  • Portal allows for easy collaboration
  • None I can think of right now
Mavenlink is the ideal tool for all business-related projects that involve a lot of planning, task-oriented details, team collaboration and more.
Read Karissa Campbell's full review
August 31, 2017
Amir Deihimi | TrustRadius Reviewer
Score 10 out of 10
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Verified User
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We use Mavenlink across the whole company for time tracking, project budgeting and scheduling.
  • Seamless time tracking.
  • Project budget controlling using the time sheet entries.
  • Precise budget and scheduling reports.
  • Great access level management based on the organization charts.
  • No deficiencies as far as we are concerned. The tools are really user-friendly and easy to implement.
Scheduling, Budgeting and Time Tracking.
Read Amir Deihimi's full review
September 15, 2016
Haider Alleg | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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Mavenlink is used by all users from the front to the back office. We have a specific department called Kaizen Services that implements best practices within the company, based upon Maven features. Based on our year of work, we saw tremendous up-take of performance within departments, especially hidden time that was consumed for reasons we couldn't track. In the past we thought simple tools were always the best (coming from Asana) but projects are complex, and require a powerful tool to tackle complex variables such as human beings.
  • Planning with Gantt and risk views
  • Booking resources across the whole company
  • Contextualising the info in a single view
  • Integrations of popular tools (Mailchimp, BaseCRM...)
  • Price is heavy and can slow us down (maybe a start-up package?)
  • Loading pre-made templates, exporting or importing them is a plus
Mavenlink requires some getting used to, which can scare people getting on-board. It requires a strong process for implementation internally, and everyone must use it. When project info is put in maven + Google Drive, it is a really strong combo.
Mavenlink is a little less well-suited for the pre-sales stage in a project, and a CRM could make it a killer app.
Read Haider Alleg's full review
April 22, 2016
Micquella Anthony | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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The whole organization uses Mavenlink for time tracking, project management, and resource management (last two are primarily used by PM/AM, traffic managers, and senior managers).

Before Mavenlink, we had no easy way of comparing our scheduled project time to actual time - our resource schedules were completely disconnected from all of our project plans. This meant all reporting calculations were done in Excel reports. Now, we have much more powerful reporting capabilities.
  • Reporting: Mavenlink has extensive reporting capabilities that fulfill almost all of our needs. We used Analytics for basic, daily reporting, and we use Insights for a "deeper dive". When we need something different from what Insights provides out-of-the-box, we can build custom reports & dashboards.
  • Resource planning: Mavenlink far surpassed all other tools when we looked for their attention to resource planning capabilities. Managers are very happy with the ease of use and flexibility when looking to see their reports' schedules.
  • Customer service: the support we've gotten from all levels of the Mavenlink team is outstanding, whether it's getting questions answered, hearing suggestions for features, providing training, or giving process input.
  • Finer points of building a project plan: Mavenlink has a solid foundation for project plans - creating and assigning tasks/dates/metadata is pretty simple. Unfortunately, the Task Tracker and Gantt views don't have all the same functionality or show the same information, so we have to use some workarounds or work specifically in one view to keep all the timelines accurate. Since our implementation, Mavenlink has released a number of improvements in this area, and I'm told there are more to come.
  • Time tracking: A basic timesheet is available, but some of our staff have qualms with the usability of the timer and the experience of entering their time. Mavenlink was receptive to our feedback, and they're planning on addressing the issues in a future release.
Mavenlink is a great option if you have complex reporting needs or an immature resource planning tool.

In our case, the team that researched tools and managed the Mavenlink rollout also became the resident Mavenlink power-users. Having some "go-to's" on staff was important for my company's acceptance of the organizational change - this isn't Mavenlink-specific, but an important consideration nonetheless.
  • Online training
  • In-person training
  • Self-taught
The Mavenlink team is very responsive to our feedback and bug reports. We've built a reputation as conscientious reporters, which I think is appreciated.
Read Micquella Anthony's full review
April 14, 2016
Kate Battle | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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We are a small management consulting firm and use Mavenlink mainly for time tracking, project tracking, budget/expense tracking, resource planning, and analytics. Everyone in our organization uses Mavenlink to submit hours and expenses and management uses it for detailed margin, budget, and utilization tracking.
  • Time tracking is incredibly easy and intuitive allowing for you to add time to multiple projects on a single sheet - also easy to distinguish between billable and un-billable time.
  • As an admin it is really easy to add people to projects and change cost and bill rates quickly.
  • The financial analytics when you include the insights module is very well done and easy to slice and dice the data.
  • We don't use it for detailed project management much (more for the time and budgeting features) but it's really easy to add a project, add some tasks, and assign people to it with their cost and bill rates.
  • The resource planning tool is really neat as well - we are still playing with it but I can see it adding a lot of value for us.
  • There are a lot of training resources available and videos as well as a live chat feature that helps take questions off my back.
  • Expense reporting and approvals is really easy.
  • Our accounting manager was not able to integrate it with QuickBooks as easily as we hoped but I'm not sure why.
  • The resource forecasting function is great but you have to get a little more detailed than we would need to so its a bit extra work.
  • We would love for you to be able to add company holidays and PTO for individuals into the tool to subtract from the "possible" hours in the utilization calculations.
  • Would be great to be able to distinguish between a full time and contract employee for margin calculations.
  • Risk and Issue tracking is available but it's not very intuitive - needs some work.
I love Mavenlink and personally did a lot of research on similar tools to find the one that fit our organization's needs. This tool is really comprehensive and can be scaled up and down depending on your organization's needs. I can easily see this working for both a small or large organization and we have even considered recommending this to clients! Also, they have a really great R&D team and roll out new features and updates regularly.
Read Kate Battle's full review
April 29, 2016
Kristin Stull | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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We have fully integrated Mavenlink as our time tracking, project management and invoicing platform. This is a global company platform and has allowed us better visibility on projects, resources and tracking.
  • Project Tracking: able to keep info on one project all together with expenses, time and finances
  • Resource allocating: planning for resources and Gantt chart views for projects
  • Invoicing: lots of options on method of invoicing
  • Still growing into their platform so some fine tuning with minor features
Mavenlink is very flexible and there are always updated features for client needs.
Read Kristin Stull's full review
April 27, 2016
Steve Goldsmith | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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Mavenlink is being used for multiple projects organization from engineering to marketing to financial communications. It's mostly used as an internal organizational tool but more recently being implemented to communicate with contracted vendors.
  • Task list management
  • Integration with Google apps
  • Scheduling timelines
  • Resource management
  • It does so much that you really need to dedicate yourself to training any good platform.
Using Mavenlink for strictly internal management rather than outside vendor/client relationships is a bit tricky but can be overcome and harnessed to great benefit.
Read Steve Goldsmith's full review
April 26, 2016
Danielle Evennou | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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Mavenlink has helped our organization keep track of our many projects while enhancing the ability of our units to connect with one another.
  • Mavenlink gives us the ability to create and keep track of complex work plans.
  • Mavenlink provides a place to share information and store files related to the development of new scopes of work for projects.
  • Mavenlink's template feature helps us think through the planning of frequently executed deliverables.
  • Our project timelines change frequently. Having an ability to easily view older "archived" versions of the task tracker would be helpful, so that we could easily see the history of the changes made to the task tracker in a given project.
  • We love the "Master Planning" section of Mavenlink. Rather than planning out staff hours, we wished the Mavenlink gave us the ability to plan with "assigned tasks" using a similar tool.
Mavenlink is helpful for planning with internal staff. We are not yet using Mavenlink to collaborate with our partners.
Read Danielle Evennou's full review
April 22, 2016
Amanda Davenport | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
My company is using Mavenlink throughout our delivery organization. We use it to integrate nicely with Salesforce so that we're bridging the gap between our sales and delivery teams.

Mavenlink is helping us with project management, resource planning, time tracking and invoicing. It really is proving to be a one-to-shop for all of our needs we were looking to address.
  • Insight reporting allows us to view our business in different layers.
  • Easy-to-use interface.
  • Provides variety in viewing projects and different time tracking options to allow the user to pick which choice they're most comfortable with.
  • We would love for Mavenlink to provide a view of available hours (vs. scheduled) on the master planning sheet.
  • We would really like to see insights use the custom workweeks for each user when looking at utilization reports vs. just a standard 40 hour work week.
  • It would be helpful to be able to customize invoices (batches across clients) vs. having it set up to go to an email.
  • It would be helpful to be able to export invoices in Excel or Word vs. just PDF.
Mavenlink's interaction from the beginning of our relationship all the way through implementation has been extremely positive. Our Client Success Manager, Chase Redfield, really led our implementation team through every step of our process in a professional and timely manner. He was supportive and consultative which proved us to be successful.
Read Amanda Davenport's full review
March 30, 2016
Carlton Smith | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Review Source
I use Mavenlink daily to manage client projects myself, and also allow clients to have access.
  • I think the UI has improved a lot for the most part. I still find some basic things -- like adding Tasks -- have more steps than necessary when compared to other tools like Basecamp, ProjectBubble, and Redbooth.
  • I like the Time Tracking functionality -- very good for myself and contractors who use it.
  • The ability to link together discussion threads to tasks is very seamless and easy.
  • The process of adding new users is totally confusing.
  • Invoice feature is very weak and seems like an after thought.
  • I think the UI behind adding a Task -- the cornerstone of any project management software -- is confusing and doesn't allow for enough flexibility. The Description field is incredibly tiny. I get that the Discussions can easily attach to the Tasks, but it also seems kind of clunky and not very intuitive. Clients I introduce to Mavenlink never seem to grasp this feature intuitively, which I think is a problem. Overall, I think it is a good project management software, but it does have a learning curve. Time spent watching their videos (which are great) should be a priority. Still, this is something I think a lot of small business owners like myself have time for, and I know my clients don't.
Mavenlink is probably best suited for larger agencies and for people who have actual experience with project management. Smaller companies should maybe look elsewhere.
Read Carlton Smith's full review
February 29, 2016
Massimo Emilione | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We utilize Mavenlink for project management for all of our projects. It allows us to create tasks and assign them to users within the project. We also use this application for time management where we can record all hours for the project for review by customers. In addition we have begun to try to use it for expense reporting.
  • Mavenlink allows for task tracking. At a quick glance you can see which tasks remain and which resource is allocated for that task.
  • Mavenlink provides for a common collaboration platform. Users on the project can ask or provide comments into a project that can be seen by everyone on the project. This allows for quicker communication on the project without the use of email.
  • Time Tracking is great as it provides the ability to input the time for each project. This has allowed us to consolidate different time reporting applications into Mavenlink. Users can now input their time while on a project at the same as completing a task.
  • We need the ability to do mobile expenses. Most of our time and expenses are entered on the road. It is easiest to utilize a phone to add receipts.
  • Too many notifications when collaboration is being done. Need the ability to consolidate the emails when a lot of collaboration is going on.
  • Setup is a little cumbersome for small projects as it requires the same effort for medium and larger projects.
Project management has been great for us as a good use case. We are using it for time management where can determine if a resource is available for a project and to document the total number of hours a consultant works. We are experimenting using Mavenlink for other uses like expense management.
Read Massimo Emilione's full review

Feature Scorecard Summary

Task Management (30)
Resource Management (29)
Gantt Charts (25)
Scheduling (29)
Workflow Automation (3)
Team Collaboration (31)
Document Management (29)
Email integration (27)
Mobile Access (24)
Timesheet Tracking (30)
Change request and Case Management (22)
Budget and Expense Management (26)
Quotes/estimates (1)
Invoicing (17)
Project & financial reporting (20)
Integration with accounting software (14)

What is Mavenlink?

Mavenlink provides project management and task collaboration software for small to mid-sized professional services companies. The vendor says the software was built for teams whose mission is to provide exceptional service while balancing ever-changing parameters such as budgets, timelines, and people. The software is geared towards:

  • Marketing Agencies
  • Advertising Firms
  • PR Teams
  • IT Service Providers
  • Management Consultants
  • Architecture Firms
  • Engineering Teams
  • Software & Technology Developers
  • Commercial Property Managers

Mavenlink Features

Project Management Features

Has featureTask Management
Has featureResource Management
Has featureGantt Charts
Has featureScheduling
Has featureTeam Collaboration
Has featureDocument Management
Has featureEmail integration
Has featureMobile Access
Has featureTimesheet Tracking
Has featureChange request and Case Management
Has featureBudget and Expense Management

Professional Services Automation Features

Has featureInvoicing
Has featureProject & financial reporting
Has featureIntegration with accounting software
Additional Features
Has featureBudget and Time Estimates
Has featureInvoicing and Online Payments
Has featureCustom Branding
Has featureAPI Access
Has featurePerformance Analytics
Has featureProject Templates
Has featureUtilization Reporting

Mavenlink Screenshots

Mavenlink Integrations, Zendesk, Google For Work, Intuit QuickBooks, Microsoft Office

Mavenlink Competitors

Mavenlink Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Optional
EditionPricing DetailsTerms
Teams$19per month
PremierContact sales team
Professional$39per user/per month
EnterpriseContact sales team

Mavenlink Support Options

 Free VersionPaid Version
Live Chat
Video Tutorials

Mavenlink Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android, Windows Phone, Blackberry
Supported Countries:Asia, Australia, Canada, China, Europe, India, Latin America, Middle-East and Africa, United Kingdom, United States
Supported Languages: English