TrustRadius
Mavenlink provides project management and collaboration software for small to mid-sized professional services companies. Features include resource management, project dependencies, time and expense tracking, file sharing, versatile user permissions, private messaging, planning and reporting.https://media.trustradius.com/product-logos/Fl/Fi/I2UFBIH3PLJM.pngMavenlink: A Masterful Tool for Project ManagementMavenlink is used across our entire organization. We use it as a project management tool. We manage monthly, recurring marketing projects/services as well as one time, web development projects. Mavenlink helps us manage budgets and timelines in real time as well as resource scheduling. Mavenlink also provides insights into our bottom line and helps us project future needs to continue growing our business.,Real time view of budgets/burn rate Time entry is easy Integrates well with Google Drive Provides a central location for all project information,Checklist items need to be checked off before a task can be marked complete Would love a more visual way to create and manage tasks for staff that work better in a visual environment Integration with Trello,10,Easier to enter time into tasks/projects (estimate 5 hours/week used per Project Manager & 2 hours/week used for other staff clocking in and out prior to Mavenlink) Real time view of budgets/burn rates (estimate 2 hours/project of time used to see burn rates per project prior to Mavenlink) Better insights into estimating project costs (Having a real time view of budgets has helped us improve our estimations and see a better ROI on projects.),9,10,Trello, Smartsheet and Asana,Trello, Slack, Google DriveMavenlink is a good option for project planningWe use it across our entire organization to track progress and work on projects, track time, and keep track of expenses. Mavenlink is absolutely vital to our daily functioning as an organization. In my role, I use it to track various tasks related to deals I'm working on, expenses in my department, and even for some prospecting of prior clients/deals. It is a really solid tool.,Project Management: dashboard to see all activity in your project and task Expenses: easy to find categories and attach receipts Resource Management: know who is on what task, and assign tasks only as needed,Mobile app doesn't show same information as the website always. Website is mobile-optimized so if the app is giving you trouble you have no options. Time tracking is annoying - your tasks sometimes don't show up so then you refresh and lose some work you've already done.,9,It has increased our utilization rate, which is very important for agencies. Allows our team to know WHY a project went over budget. Helps us to keep the right people in the right roles on each project.,9,10Mavenlink is the high-powered, company-wide project management tool you've been longing forWe adopted Mavenlink as our global project management system and our time tracking system for billing our services. Every project is broken down into its component parts. Mavenlink allows us to track hours spent on tasks AND projects by individuals and our entire agency. We require our entire agency to ONLY communicate through Mavenlink so we can see the entire process, every question, every answer, every iteration of deliverables, and more. Finally, we copy/paste links (from Dropbox) to all files related to each project so anyone who needs to find out about the project can do so from Mavenlink.,Allows quick tagging of other team members so you can bring them into the conversation. Connects with automation software tools so that exports and imports from other programs run seamlessly. Clone functionality throughout so creating similar tasks or projects is super easy and fast.,Sometimes when searching for a task, Mavenlink doesn't "find" it because I'm not searching in the right channel. There's not a global search feature that works for my needs. The interface is ugly and cold. It's also highly technical in how it works. It isn't intuitive to operate. The mobile app stinks; using a mobile browser works okay, but it's not optimized for mobile. You can't really create bookmarks for tasks in your browser. So it takes several clicks to get to were you're going.,10,Mavenlink helped us identify where we were underbilling. Part of our business was never profitable. We had tried many ways to figure out what was going on to no avail. Mavenlink helped us unpack how many hours were really being spent on similar projects across our clients. We have been able to adjust not only our planning but our forecasting and billing to turn this money vacuum into a money maker. We set ourselves apart by finishing work — even massive projects ‚ on time. Mavenlink helps us maximize our productivity. A single employee can see how many hours have already been used out of the forecast and keeps a project moving. We have very little downtime as an agency because Mavenlink helps us maximize capacity.,Asana, Basecamp, Trello and Microsoft Project,HubSpot, Avid Pro Tools, CoSchedule, StackAdapt, WordStream Advisor, GustoThe Hottest Project and Resource Planning tool for services businessWe use Mavenlink to manage our client services projects across the whole team. Mavenlink does several key things for us: Systemises the customer experience, so that it's delivered consistently across the team.Helps us manage due dates, deadlines, and dependencies. Tracks job cost vs budget and reports on margin.Schedules team and tracks utilization.Manages team capacity so we know when and what to hire.Client billing.,Project margin reporting. We really know the profitability of projects, clients and portfolios, and can track where things WENT wrong when we don't. Team utilization. We can schedule and control when and what people are working on, so the team is highly profitable and efficient. Automating and productizing the delivery of our services with templates gets us away from time billing into value-based, high margin services. The best reporting stack of any project management platform I have ever seen. Visual, drag and drop capacity planning makes life very easy.,Closer integration between bottom up scheduling vs top down capacity planning. More customization options on project and task status.,10,Increase in project profit = higher business profit. Team deliver services consistently, and is in line with my client delivery system. Visibility into all aspects of delivery means I can make smarter decisions on the direction of the company.,Wrike, Asana, Accelo, Scoro, Podio, monday.com, Avaza and Deltek TrafficLIVE,Copper (formerly ProsperWorks), G Suite, Xero, PandaDocThoughts on Mavenlink after 2 years...My company offers our proprietary marketing SaaS solutions to other businesses and we use Mavenlink to manage implementation projects. We use it mostly in one department - professional / client services and it is deployed across the globe as we have 15 offices worldwide. Mavenlink is integrated with Salesforce and it allows us to instantly create projects from templates as soon as a new opportunity is closed. Since we started using Mavenlink, our projects are moving quicker and customers are happier. In addition to that, we are able to track resource utilization and make hiring decision better better. All our projects are very transparent and organized so no stakeholders have to question the status of their projects at any time. That builds trust and creates a better collaborative environment with our clients.,Friendly user interface - very modern and clean, easy to use even for a non-experienced project managers or clients. It also comes with a mobile app and even browser add-ons. Robust feature set - variety of alert settings, project templates, permission system, detailed analytics and reporting, billing, estimates, and planning modules. Integrations - Salesforce, JIRA, and many other which is possible thanks to Mavenlink API. Customer service - very helpful and available 24/7. Easy to access from the user interface which is great.,Task management - not easy to copy/paste tasks and milestones within the same project, can't select multiple tasks to do some mass changes/actions. User interface significantly slows down once you have 30-50 tasks expanded. Also, default view is "collapsed" and you have to "expand" milestones and tasks one by one in a project. User permission system is there and pretty good but not always intuitive. It's not easy to move people from between two participating project parties or switch leads (you have to demote existing admin and make someone else an admin first).,9,Projects take less time to complete than before because both parties can see what is left and collaborate in one space. Customer satisfaction and NPS are higher because of projects' transparency, pace, and quality. Employee onboarding time and frustration levels reduced since Mavenlink is easy to use and teach.,Sciforma, Celoxis, Workfront, Teamwork Projects, Podio, ProjectManager.com, Easy Projects, ProWorkflow, LiquidPlanner, Genius Project, Project Insight, Wrike and EPM Live,JIRA Software, Slack, Salesforce.com, Adobe Photoshop, HipChat, Microsoft Office 365, Zendesk, Atlassian Confluence, Lesson.ly, Paylocity Web PayMavenlink: The PM software that let us down in a big way.For the last two years, our company has utilized Mavenlink as it's primary Project Management tool. Unfortunately, this tool fails in a poor user experience, bloated software, dated UI and very poor support from the professionals over at Mavenlink. We were met with promise after promise about exciting new features that are not detailed in any form of roadmap. We gave it two years and in the end, Mavenlink just couldn't keep up with modern day project management software. It's incredibly slow and it's difficult to get the information that you need quickly and efficiently. As a person who has used it for 2 years, I can safely say that it lacks any real support. It hasn't received any kind of facelift since we adopted the program. Also, ITS INCREDIBLY EXPENSIVE! I'm talking tens of thousands of dollars a year to get your company utilizing this system. It's simply not competitive and does not justify the cost.,Offers visuals on project budget Has a decent interface for managing your team Email notifications, though difficult to filter can be good indicators of tasks starting and finishing,Where to begin. The email notifications are next to impossible to get right. Your team will be bombarded with notifications that carry no real weight. The cost is just too high. Compared to other PM software, this one is in the tens of thousands of dollars for a company to utilize for such a dated piece of software. There are so many layers to this tool that it is difficult to decipher permissions for users. You can't add photos in comments! Seriously it's 2019 and they can't implement a simple field that allows for images to be pasted right in with the comments. Everything has to be an attachment, which is cumbersome and slows progress.,1,The sheer cost of this software alone was not justifiable in keeping it going throughout our company Developers were negatively impacted due to the barrage of notification emails, lack of clarity on tasks. Inability to do any read WYSIWYG formatting in the fields made it very difficult to clearly communicate with our team members on any level.,JIRA Software, Teamwork Projects and Basecamp,Slack, TMetric, JIRA SoftwareFrustrating tool for workersMavenlink is used for tracking time and projections. It is used by the Customer Success department mostly, but Sales also uses it. Before Mavenlink, we would spend a variable amount of times on projects and so it was difficult for management to decipher why this was happening. We used to use Salesforce before in order to track updates for all the projects.,It allows a lot of customization in regards for projects if you want them to be extremely detailed on tasks Master planning feature gives a great overall view for me planning my projects out The design looks better than Salesforce, color coding certain projects indicating for their statuses,Our team has to put all of our project updates in before a certain time before our meeting starts. Very annoying to remember that. Our current process is extremely tedious in regards to marking each task as complete as I work throughout the day. As an engineer, I don't want to be thinking about marking tasks all day, I want to make it as streamlined as possible. Extremely difficult and time-consuming to search for specific projects and tasks. Very frustrating for me as a worker when I need to do it quickly.,6,I'm able to see the amount of time I've spent on a project I'm able to plan out my time marginally better So much of the process is manual that it consumes so much of my time every day,Salesforce.com,SnapLogic, Google Drive, EvernoteOutstanding product for Resource Management, Time Tracking and Reporting!Mavenlink is being used as our team collaboration, resource management, time tracking and reporting tool. It is used by everyone in our company from the creative team to business operations to finance. The business problem it addresses is not being able to make more informed scoping and hiring decisions. Now with looking at actuals through time tracking and making weekly resourcing adjustments, we're able to make better decisions for our business. We pull reports that allow us to analyze this data in different ways and pivot in real time; empowering us to have productive conversations with our internal team and clients.,Customized business insights reporting Easy to use Master Planning view to see resources capacity in real time based on individual's work weeks Easy to use time tracking tool,Better communication to clients when new features are released, even if they are minor changes Agile project planning,9,Positive impact - better forecasted data to plan for hiring Positive impact - ability to do last min staffing decisions based on capacity data Positive impact - client/project profitability reportingEasy to use, very granular reporting and awesome collaboration functions!We use Mavenlink within professional services at my company to track project tasks on launch services. We have all the team members using Mavenlink to assign and track billable and non-billable time to help determine our gross and net utilization. Furthermore, we use the platform to understand if the time spent on actual projects is in-line and consistent with the projected project hours.,Mavenlink is an easy to use tool out of the box that requires very little training for new team members, usually, no more than 20 minutes of coaching is required by a peer to get someone using the tool effectively. Reporting functions are powerful and the ease with which you can set up and run custom reports is great. We spent a little time developing, automating and scheduling reports which have saved us a tremendous amount of time and effort every week. Mavenlink allows our team to use the tool in real-time to track the amount of time spent against given tasks, this allows us to accurately bill time against projects and track employee utilization.,Albeit intuitive, the user interface can be complex at times requiring time to learn the platform before being able to harness the many features. Unless a project has tasks already assigned, you can't track time against a project and create a new task at the same time. This is a minor but annoying detail which forces one to go to another part of the portal to create a task and then revert to tracking time against the said task. Some things seem to be missing from the dashboard like a real-time project utilization for hours like a widget.,9,We used to use Excel for timesheets, this has saved us a lot of time in terms of entering tasks and pulling reports. The powerful reporting functions has allowed us to clearly see utilization and then adjust our program offerings.,Wrike,Slack, Trello, ZoomMavenlinkOur company uses Mavenlink across the whole organization. This is the source for all projects and project-related information. We use ML to build out projects and manage all tasks associated with those projects.,Project management Timeline creation Resource planning Collaboration,File management Adding users to projects at multiple points Detailed viewing of time within the tool,8,Process improvement Time management Budget management,Workfront,InVision, SlackAn Expensive but Robust PlatformMavelink, like many other platforms out there, is a robust project management system. It is used across the organization in my case and every team member interfaces with it daily throughout the week. It is the primary tool that we use to keep track of timecards as well as project collateral and status.,Track time- We use the timecard feature to match the hours and minutes of our day to a specific client or project. Track projects- As an agency, we have a lot of projects going on most of the time. Maven helps us keep a pulse on the projects as they happen. Even if one person is not on a project, he or she has insight and visibility into it.,Interface- It is challenging to use and not particularly intuitive. We have had to spend significant time learning the platform and learning what we can do with it. Updating tasks- Due to the depths that Mavenlink can be drilled down to, it is an ordeal to update a task. You also cant delete a task unless you created it.,7,It is hard to project ROI for a project management system but it has been positive. It will in no way replace a project manager, but it helps keep workflow moving and efficient.,Basecamp, Trello and Asana,Infusionsoft, HubSpot CRM, SlackSolution of management of projects in the cloud.The Mavenlink software is being used throughout my company. The main benefit of using Mavenlink is that we do not necessarily have to meet rigid deadlines. Mavenlink gives the company the ability to change or customize the deadlines based on any comment or any other factor.,The prices of the plans are scalable. The business intelligence functionality (Enterprise plan) is excellent. File sharing through the Google Drive integration. Mobile functionality. The possibility of creating project templates that can be reused in the future.,Advanced reporting features are only available with Premier and Enterprise plans. Mavenlink has a steep learning curve.,10,Mavenlink is easy to use, to have it set up correctly one the time to seize the main functions of Mavenlink, such as master planning tool and statistics should be taken. It takes time, training and group wideband to configure it properly.,ClarizenMavenlink Your Way to Success - Your Team Will Love You For ItPearl Marketing Group is using Mavenlink to help us cement new process flows and better manage our day-to-day tasks. Though there are many different departments at Pearl Companies, currently Marketing is the only department using Mavenlink. However, other departments that have seen what we're doing with the software are excited by what they see, and envious of our access to it. Mavenlink allows our Marketing department to address problems involved with the high volume of incoming projects and deadline organization.,Process Solidification - Mavenlink allows us to intuitively plan new processes and rework old ones within a template mode, that we can then convert into any number of projects that we need to. It's great to have the ability to rework templates as we see fit to optimize our workflow without needing to alter projects that are already in-process. Time Tracking is important to some of our clients. Our team enjoys how integrated time tracking is [done at] the task level. It's always right there near the task you're working on, so there's no time wasted by managing time in other external modules or softwares. Our team appreciates being able to know, right away, what the day's task load looks like. Mavenlink does an amazing job of showing what the team's workload looks like for the day, next 2 weeks, month...whatever you want. And it can get either as simplified or as granular as you need it to be in terms of hour allocation down to the person or by project. Mavenlink has mastered the 30,000-ft. view of the team's workload. It lets us make decisions at a glance, rather than rifling through project documents, trying to hunt due dates.,For as much as I use Mavenlink's templating capabilities, it is rather finicky to learn at its current version. There is a "steeper-than-I'd-recommend" learning curve associated with it. However, once you learn what works and what doesn't, it's no longer an obstacle. I will say, though, that Mavenlink is amazing when it comes to listening to the user that has feature recommendations and bug notifications. I'm on a first-name-basis with my support contact at Mavenlink, and she is absolutely amazing as my personal liaison direct to the Mavenlink engineering team.,9,Mavenlink has been amazing in allowing us to quickly generate better job processes and workflows, and then implement them in a same day manner. Intuitively adjusting templates and converting them into the next project on deck is a snap. Mavenlink has AMAZING customer service. They are 100% open to feature requests, and jump immediately onto problems or questions that I have.,Basecamp, Harvest and Trello,No,10,Yes,Yes. One time we were experiencing an issue where the option button to upload an attachment to a reply on the activity feed disappeared. We reported it, got confirmation of the bug, and were notified that due to our ticket, the engineers had it fixed that afternoon. We were kept in the loop every step of the way. Our team was beyond impressed and loved that they had a direct impact in fixing something on the platform. We love having that insight into what is going on with the platform we use 6+ hours a day.Mavenlink Ain't Perfect, but it's About the Best AroundOur whole organization uses it for managing our projects. For us it is primarily a project management tool that tracks the hours and gives us an idea of project profitability.,Tracking project financials Store housing project communication Managing sub-tasks for a project,Its integrations aren't the best. The Google Drive and QuickBooks integrations are flawed enough to make them unusable for us. They need a mobile app bad. They tout the responsive version of their web app as the answer to this, but it is so stripped down it is useless. This is a significant disappointment for us. They don't handle recurring projects (those that happen every month) well at all.,7,We've been able to see pretty clearly which projects are making us money and which are not. It's made it easy enough for staff to track their time that they will actually do it.,Function Point Productivity Software, Basecamp and Asana,Asana, Basecamp, QuickBooks Pro, Adobe Send & Track, G SuiteMavenlink was the perfect solution for our tech and telecom pr, marketing and event planning firmAs a tech and telecom PR, marketing and event planning firm, we use Mavenlink to manage all of our projects that involve design and/or outside freelancers to help us all have one easily accessible, easy to use, organized portal to keep projects in motion, and for a simplified way to keep track of all tasks, revisions, pricing, invoicing and more.,Great user interface Portal allows us to easily stay organized for projects Portal allows for easy collaboration,None I can think of right now,10,Greatly improved productivity by saving time and improving project organization and team collaboration,Dropbox,Cision PR Software, TrendKiteBest Project Management ToolWe use Mavenlink across the whole company for time tracking, project budgeting and scheduling.,Seamless time tracking. Project budget controlling using the time sheet entries. Precise budget and scheduling reports. Great access level management based on the organization charts.,No deficiencies as far as we are concerned. The tools are really user-friendly and easy to implement.,10,Saved us a lot of time to in keeping track of time and controlling budgets. The saved time on administration matters where put into increasing the production level.,Asana and Harvest,QuickBooks Online, Microsoft Office 365, Dropbox, G SuitePerfect Tool for Growing CompaniesMavenlink is our entire company's project management solution. As a music production company, we struggled to find different solutions that would work for our team. We needed a highly customizable tool that did not come off as too cumbersome or "corporate" looking for our creative departments to be able to utilize. Mavenlink provides a simple and clean user interface that is easy to navigate, has clear data visualization tools, and lets our project managers see the exact information they need. We use it across all our departments. Our operations team sets up the backend information, from budgets to planned hours, and goes over it with our creative and account teams. The account team manages the project hours and milestones, where our creatives manage their own expenses. We've set it up in a way that allows for checks and balances for approving invoices, and have also customized several reports ourselves. Mavenlink even provided me with their training tools they give to report building employees so I can learn and create them on my own.,Graphical User Interface - it's extremely easy and intuitive to navigate Customization Rate Cards and Budgeting Integrations,Timesheets - cannot push previous week's projects/tasks to current for easier entry. You have to manually select the projects/tasks each week, every other time tracking software has a push previous week feature Bulk editing - cannot bulk assign users to tasks. Makes it extremely tedious to do each project Rate Card Issues - you cannot choose which roles are active/inactive on rate cards. Causes several duplicates/zeros for unused roles on rate cards. Timesheets - there's no accountability for having people track their time. No option to lock accounts or notifications that they're behind on time tracking Too robust in areas - there are several areas in Mavenlink that I would likely want to take advantage of but just don't know how to operate. Did not get adequate training on newer features. Maybe webinars? Tasks - no hours tasks vs. expense tasks. Hard to prevent user error from tracking hours to expense tasks which causes the budget to burn.,7,Positive - decreased project timelines Positive - decreased time required to actualize jobs Positive - increased budget accountability,,Pipedrive, QuickBooks for Mac, Box, Skype for Business, SlackReview on Mavenlink for Creative AgencyMavenlink is used by our Branded Department. We use the tool to track the production of all projects our department receives. We rely on the Timeline tab to track our deliverables to be sent to clients so they understand the length of a project and when they are responsible for feedback. We use the time tracking tool to help up understand how much effort is being put into a project. We use this as a gauge for if we are over spending or meeting the mark on a project.,Create custom fields specific to our department. Easily track time on projects and tasks. Creating timelines with templates so we aren't starting from scratch each time.,A better resourcing tool. Its difficult to schedule time to a person. Cleaner section for communication. A better reporting functionality. No way for someone not on every project to see the big picture.,7,It has been positive for helping us scale so we can track multiple projects in one system and collaborate across states and countries. Great to house data and makes it easier to pull out info and report on in separate system.,Workamajig,Float, Looker, Salesforce Analytics CloudMavenlink is rocksolid for Consulting FirmsMavenlink is used by all users from the front to the back office. We have a specific department called Kaizen Services that implements best practices within the company, based upon Maven features. Based on our year of work, we saw tremendous up-take of performance within departments, especially hidden time that was consumed for reasons we couldn't track. In the past we thought simple tools were always the best (coming from Asana) but projects are complex, and require a powerful tool to tackle complex variables such as human beings.,Planning with Gantt and risk views Booking resources across the whole company Contextualising the info in a single view,Integrations of popular tools (Mailchimp, BaseCRM...) Price is heavy and can slow us down (maybe a start-up package?) Loading pre-made templates, exporting or importing them is a plus,9,Optimisation of productivity Positive impact on stress level due to better planification Better quality due to higher tracking,ProWorkflow, Teamwork Project Manager and Asana,Xero, Base CRM, Google DriveMavenlink is here - put the .mpp down and slowly back away!!The whole organization uses Mavenlink for time tracking, project management, and resource management (last two are primarily used by PM/AM, traffic managers, and senior managers). Before Mavenlink, we had no easy way of comparing our scheduled project time to actual time - our resource schedules were completely disconnected from all of our project plans. This meant all reporting calculations were done in Excel reports. Now, we have much more powerful reporting capabilities.,Reporting: Mavenlink has extensive reporting capabilities that fulfill almost all of our needs. We used Analytics for basic, daily reporting, and we use Insights for a "deeper dive". When we need something different from what Insights provides out-of-the-box, we can build custom reports & dashboards. Resource planning: Mavenlink far surpassed all other tools when we looked for their attention to resource planning capabilities. Managers are very happy with the ease of use and flexibility when looking to see their reports' schedules. Customer service: the support we've gotten from all levels of the Mavenlink team is outstanding, whether it's getting questions answered, hearing suggestions for features, providing training, or giving process input.,Finer points of building a project plan: Mavenlink has a solid foundation for project plans - creating and assigning tasks/dates/metadata is pretty simple. Unfortunately, the Task Tracker and Gantt views don't have all the same functionality or show the same information, so we have to use some workarounds or work specifically in one view to keep all the timelines accurate. Since our implementation, Mavenlink has released a number of improvements in this area, and I'm told there are more to come. Time tracking: A basic timesheet is available, but some of our staff have qualms with the usability of the timer and the experience of entering their time. Mavenlink was receptive to our feedback, and they're planning on addressing the issues in a future release.,9,Our Traffic Managers can spend more time on capacity planning, facilitating resource resolution, and process improvements vs. prepping all the filtered resourcing information our PMs and managers need to review.,Workfront and Microsoft Project,JIRA Software, Atlassian Confluence,150,2,I need to report on my project team's hours burn I need to see what projects my direct reports are working on I need to track my time,Tracking internal department budgets Building extensive custom reports with Insights Tracking custom project metadata,Creating estimation assets within Mavenlink Automatically updating a sprint's % complete based on Jira tickets' completion,10,Yes,Price Product Features Positive Sales Experience with the Vendor,I would have put extra juice behind creating a close-to-life experience for our pilot testers. We got a lot of good feedback before contracting, but our sample was small & didn't account for users tracking time to multiple projects with a lot of context-switching.,Implemented in-house,Yes,Change management was a big part of the implementation and was well-handled,Staff being upset that Mavenlink didn't let you restart the timer (adding time to the time already logged) on an saved time entry. We didn't make it clear that Master Planning was permanently editable by all Reports Viewers. People thought that they were changing was only for their account or would be able to be "cancelled" before it was saved.,9,Online training In-person training Self-taught,10,9,If you are a power user of other tools, picking up Mavenlink will not be an issue. I would recommend the approach to others if they're going to have some dedicated time to experiment with Mavenlink - uninterrupted chunks of time is best to gain familiarity and note questions as you go.,9,Identify your user groups and map the most needed permissions to those existing in Mavenlink. Identify any integrations you'll want set up. If you have internal development resources, book some of their time for any integrations that might need to use Mavenlink's open API.Identify & document your end-to-end project lifecycle, include process steps and responsibilities for various roles along the way. This will let you map any necessary functionality to Mavenlink.,Some - we have done small customizations to the interface,No - we have not done any custom code,We are using Zapier to automate task creation in Mavenlink projects when issues are opened in the related Jira projects.,No,10,Yes,When one of our developers reported a high-priority bug with Time Entries, I opened an issue with our Account Manager. She wasn't immediately able to recreate it, so she set up a screenshare to take a video capture of what I was experiencing. She sent the bug & video to engineering. She happened to be out of the office in the following days, but she made sure that someone else from Mavenlink would contact me when the bug was fixed in production a few days later. I was very pleased with the response time & coordination on our behalf!,Seeing what staff is available in a given time period Seeing the entire project timeline in the Gantt chart Creating project templates for quick reuse,Accounting for staff vacations when scheduling work Quickly updating dates & statuses in project plans,Yes, but I don't use it,8,9,10,9,Jira,Pipedrive,File import/export Single Signon API (e.g. SOAP or REST),9,If you have access to internal developers, book some of their time so that they can research and build integration with the open API.,10,10,We were able to negotiate feature adds, depending on whether they were aligned with their product roadmap.,Consider that your process needs may not be the same as other clients - it's useful to ask Mavenlink how other clients might have solved similar problems to yours.,No,N/A,N/A,No,NoManagement Consultant who did full analysis of many PM Collaboration ToolsWe are a small management consulting firm and use Mavenlink mainly for time tracking, project tracking, budget/expense tracking, resource planning, and analytics. Everyone in our organization uses Mavenlink to submit hours and expenses and management uses it for detailed margin, budget, and utilization tracking.,Time tracking is incredibly easy and intuitive allowing for you to add time to multiple projects on a single sheet - also easy to distinguish between billable and un-billable time. As an admin it is really easy to add people to projects and change cost and bill rates quickly. The financial analytics when you include the insights module is very well done and easy to slice and dice the data. We don't use it for detailed project management much (more for the time and budgeting features) but it's really easy to add a project, add some tasks, and assign people to it with their cost and bill rates. The resource planning tool is really neat as well - we are still playing with it but I can see it adding a lot of value for us. There are a lot of training resources available and videos as well as a live chat feature that helps take questions off my back. Expense reporting and approvals is really easy.,Our accounting manager was not able to integrate it with QuickBooks as easily as we hoped but I'm not sure why. The resource forecasting function is great but you have to get a little more detailed than we would need to so its a bit extra work. We would love for you to be able to add company holidays and PTO for individuals into the tool to subtract from the "possible" hours in the utilization calculations. Would be great to be able to distinguish between a full time and contract employee for margin calculations. Risk and Issue tracking is available but it's not very intuitive - needs some work.,10,If we are talking about time saved from a administrative and setup standpoint we probably save at least around thousand dollars a week since this tool is so easy to set up! They have an extensive training center to explain how to use the tool and a live chat feature so employees aren't reaching out to me with questions! That saves me a lot of time and money to work on more valuable tasks for the company.,Basecamp,MS SharePoint,20,2MavenlinkWe have fully integrated Mavenlink as our time tracking, project management and invoicing platform. This is a global company platform and has allowed us better visibility on projects, resources and tracking.,Project Tracking: able to keep info on one project all together with expenses, time and finances Resource allocating: planning for resources and Gantt chart views for projects Invoicing: lots of options on method of invoicing,Still growing into their platform so some fine tuning with minor features,10,Give us drastic increase on insights of project and client profitability We were always busy before but now we can see how and why we are busy,Basecamp, SlackReal Mavens use MavenlinkMavenlink is being used for multiple projects organization from engineering to marketing to financial communications. It's mostly used as an internal organizational tool but more recently being implemented to communicate with contracted vendors.,Task list management Integration with Google apps Scheduling timelines Resource management,It does so much that you really need to dedicate yourself to training ...like any good platform.,9,Increased employee efficiency Better task and project management Legacy tracking Helps to bring new employees at the,,30,2,Implemented in-house,9,8A Planner's ParadiseMavenlink has helped our organization keep track of our many projects while enhancing the ability of our units to connect with one another.,Mavenlink gives us the ability to create and keep track of complex work plans. Mavenlink provides a place to share information and store files related to the development of new scopes of work for projects. Mavenlink's template feature helps us think through the planning of frequently executed deliverables.,Our project timelines change frequently. Having an ability to easily view older "archived" versions of the task tracker would be helpful, so that we could easily see the history of the changes made to the task tracker in a given project. We love the "Master Planning" section of Mavenlink. Rather than planning out staff hours, we wished the Mavenlink gave us the ability to plan with "assigned tasks" using a similar tool.,9,Mavenlink has increased our ability to collaborate and let each other know about projects coming down the pike.Meaningful Data from Mavenlink!My company is using Mavenlink throughout our delivery organization. We use it to integrate nicely with Salesforce so that we're bridging the gap between our sales and delivery teams. Mavenlink is helping us with project management, resource planning, time tracking and invoicing. It really is proving to be a one-to-shop for all of our needs we were looking to address.,Insight reporting allows us to view our business in different layers. Easy-to-use interface. Provides variety in viewing projects and different time tracking options to allow the user to pick which choice they're most comfortable with.,We would love for Mavenlink to provide a view of available hours (vs. scheduled) on the master planning sheet. We would really like to see insights use the custom workweeks for each user when looking at utilization reports vs. just a standard 40 hour work week. It would be helpful to be able to customize invoices (batches across clients) vs. having it set up to go to an email. It would be helpful to be able to export invoices in Excel or Word vs. just PDF.,9,The utilization report that shows billable and non billable will prove to be extremely valuable as it will help us prove our pricing models/books.,Excel
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Mavenlink
55 Ratings
Score 8.1 out of 101
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Mavenlink Reviews

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Mavenlink
55 Ratings
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Score 8.1 out of 101

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Rachel Stantliff profile photo
August 02, 2019

Mavenlink: A Masterful Tool for Project Management

Score 10 out of 10
Vetted Review
Verified User
Review Source
Mavenlink is used across our entire organization. We use it as a project management tool. We manage monthly, recurring marketing projects/services as well as one time, web development projects. Mavenlink helps us manage budgets and timelines in real time as well as resource scheduling. Mavenlink also provides insights into our bottom line and helps us project future needs to continue growing our business.
  • Real time view of budgets/burn rate
  • Time entry is easy
  • Integrates well with Google Drive
  • Provides a central location for all project information
  • Checklist items need to be checked off before a task can be marked complete
  • Would love a more visual way to create and manage tasks for staff that work better in a visual environment
  • Integration with Trello
Before Mavenlink, our organization used several disconnected softwares to manage time, budgets, tasks, etc. We wasted so much time trying to find and connect time entries to project budgets and were constantly going over budgets but not knowing early enough to keep it from happening. Mavenlink has made our organization more efficient and has helped us deliver projects on time and within budget.
Read Rachel Stantliff's full review
Joe Mills profile photo
August 02, 2019

Mavenlink is a good option for project planning

Score 9 out of 10
Vetted Review
Verified User
Review Source
We use it across our entire organization to track progress and work on projects, track time, and keep track of expenses. Mavenlink is absolutely vital to our daily functioning as an organization. In my role, I use it to track various tasks related to deals I'm working on, expenses in my department, and even for some prospecting of prior clients/deals. It is a really solid tool.
  • Project Management: dashboard to see all activity in your project and task
  • Expenses: easy to find categories and attach receipts
  • Resource Management: know who is on what task, and assign tasks only as needed
  • Mobile app doesn't show same information as the website always.
  • Website is mobile-optimized so if the app is giving you trouble you have no options.
  • Time tracking is annoying - your tasks sometimes don't show up so then you refresh and lose some work you've already done.
If your team works on a variety of projects and has to manage a budget, this product is great. It shows people where they should be spending their time, updates them on what others are doing, and provides a great shared work space. If you don't work in the services industry, I have a hard time seeing where this software makes sense, though.
Read Joe Mills's full review
Mark Whitlock profile photo
July 29, 2019

Mavenlink is the high-powered, company-wide project management tool you've been longing for

Score 10 out of 10
Vetted Review
Verified User
Review Source
We adopted Mavenlink as our global project management system and our time tracking system for billing our services. Every project is broken down into its component parts. Mavenlink allows us to track hours spent on tasks AND projects by individuals and our entire agency. We require our entire agency to ONLY communicate through Mavenlink so we can see the entire process, every question, every answer, every iteration of deliverables, and more. Finally, we copy/paste links (from Dropbox) to all files related to each project so anyone who needs to find out about the project can do so from Mavenlink.
  • Allows quick tagging of other team members so you can bring them into the conversation.
  • Connects with automation software tools so that exports and imports from other programs run seamlessly.
  • Clone functionality throughout so creating similar tasks or projects is super easy and fast.
  • Sometimes when searching for a task, Mavenlink doesn't "find" it because I'm not searching in the right channel. There's not a global search feature that works for my needs.
  • The interface is ugly and cold. It's also highly technical in how it works. It isn't intuitive to operate.
  • The mobile app stinks; using a mobile browser works okay, but it's not optimized for mobile.
  • You can't really create bookmarks for tasks in your browser. So it takes several clicks to get to were you're going.
Mavenlink is best suited for a team tackling LARGE projects together. Large projects have sub-projects and tasks as part of the plan. Mavenlink keeps the team connected, communication flowing, time tracked and helps the team check off the completion boxes for a sense of collective satisfaction that the work is getting done.
Read Mark Whitlock's full review
Scott Gellatly profile photo
July 26, 2019

The Hottest Project and Resource Planning tool for services business

Score 10 out of 10
Vetted Review
Reseller
Review Source
We use Mavenlink to manage our client services projects across the whole team. Mavenlink does several key things for us:
  • Systemises the customer experience, so that it's delivered consistently across the team.
  • Helps us manage due dates, deadlines, and dependencies.
  • Tracks job cost vs budget and reports on margin.
  • Schedules team and tracks utilization.
  • Manages team capacity so we know when and what to hire.
  • Client billing.
  • Project margin reporting. We really know the profitability of projects, clients and portfolios, and can track where things WENT wrong when we don't.
  • Team utilization. We can schedule and control when and what people are working on, so the team is highly profitable and efficient.
  • Automating and productizing the delivery of our services with templates gets us away from time billing into value-based, high margin services.
  • The best reporting stack of any project management platform I have ever seen.
  • Visual, drag and drop capacity planning makes life very easy.
  • Closer integration between bottom up scheduling vs top down capacity planning.
  • More customization options on project and task status.
Suited to any services-based business, particularly marketing, consulting, IT and engineering services.
Teams over 5 will start to take advantage of the resource planning, and teams over 30 will find it the most valuable tool in their toolkit.
Read Scott Gellatly's full review
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August 13, 2019

Thoughts on Mavenlink after 2 years...

Score 9 out of 10
Vetted Review
Verified User
Review Source
My company offers our proprietary marketing SaaS solutions to other businesses and we use Mavenlink to manage implementation projects. We use it mostly in one department - professional / client services and it is deployed across the globe as we have 15 offices worldwide. Mavenlink is integrated with Salesforce and it allows us to instantly create projects from templates as soon as a new opportunity is closed. Since we started using Mavenlink, our projects are moving quicker and customers are happier. In addition to that, we are able to track resource utilization and make hiring decision better better. All our projects are very transparent and organized so no stakeholders have to question the status of their projects at any time. That builds trust and creates a better collaborative environment with our clients.
  • Friendly user interface - very modern and clean, easy to use even for a non-experienced project managers or clients. It also comes with a mobile app and even browser add-ons.
  • Robust feature set - variety of alert settings, project templates, permission system, detailed analytics and reporting, billing, estimates, and planning modules.
  • Integrations - Salesforce, JIRA, and many other which is possible thanks to Mavenlink API.
  • Customer service - very helpful and available 24/7. Easy to access from the user interface which is great.
  • Task management - not easy to copy/paste tasks and milestones within the same project, can't select multiple tasks to do some mass changes/actions.
  • User interface significantly slows down once you have 30-50 tasks expanded. Also, default view is "collapsed" and you have to "expand" milestones and tasks one by one in a project.
  • User permission system is there and pretty good but not always intuitive. It's not easy to move people from between two participating project parties or switch leads (you have to demote existing admin and make someone else an admin first).
Mavenlink is perfect for software integration and deployment projects. We have evaluated other tools like Celoxis, Sciforma, Workfront, Pro Workflow, Eclipse, and others against our criteria list and so far Mavenlink score the highest. I wouldn't recommend Mavenlink in case you are doing software development projects since it's not the best for issue tracking (maybe look at JIRA or Redmine).
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July 26, 2019

Mavenlink: The PM software that let us down in a big way.

Score 1 out of 10
Vetted Review
Verified User
Review Source
For the last two years, our company has utilized Mavenlink as it's primary Project Management tool. Unfortunately, this tool fails in a poor user experience, bloated software, dated UI and very poor support from the professionals over at Mavenlink. We were met with promise after promise about exciting new features that are not detailed in any form of roadmap. We gave it two years and in the end, Mavenlink just couldn't keep up with modern day project management software.

It's incredibly slow and it's difficult to get the information that you need quickly and efficiently. As a person who has used it for 2 years, I can safely say that it lacks any real support. It hasn't received any kind of facelift since we adopted the program. Also, ITS INCREDIBLY EXPENSIVE! I'm talking tens of thousands of dollars a year to get your company utilizing this system. It's simply not competitive and does not justify the cost.
  • Offers visuals on project budget
  • Has a decent interface for managing your team
  • Email notifications, though difficult to filter can be good indicators of tasks starting and finishing
  • Where to begin. The email notifications are next to impossible to get right. Your team will be bombarded with notifications that carry no real weight.
  • The cost is just too high. Compared to other PM software, this one is in the tens of thousands of dollars for a company to utilize for such a dated piece of software.
  • There are so many layers to this tool that it is difficult to decipher permissions for users.
  • You can't add photos in comments! Seriously it's 2019 and they can't implement a simple field that allows for images to be pasted right in with the comments. Everything has to be an attachment, which is cumbersome and slows progress.
I honestly am not sure where Mavenlink would be suited. Perhaps in the manufacturing industry, but not a service based industry. It's just too convoluted when it comes to getting your settings, project bill rates and reports out. I consider it a glorified spreadsheet that hasn't been updated in some time.

All in all, we were ultimately really just frustrated with the slowness of the system. It just didn't make sense that page load was over 5 seconds for projects. Everything just felt bloated.
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No photo available
July 01, 2019

Frustrating tool for workers

Score 6 out of 10
Vetted Review
Verified User
Review Source
Mavenlink is used for tracking time and projections. It is used by the Customer Success department mostly, but Sales also uses it. Before Mavenlink, we would spend a variable amount of times on projects and so it was difficult for management to decipher why this was happening. We used to use Salesforce before in order to track updates for all the projects.
  • It allows a lot of customization in regards for projects if you want them to be extremely detailed on tasks
  • Master planning feature gives a great overall view for me planning my projects out
  • The design looks better than Salesforce, color coding certain projects indicating for their statuses
  • Our team has to put all of our project updates in before a certain time before our meeting starts. Very annoying to remember that.
  • Our current process is extremely tedious in regards to marking each task as complete as I work throughout the day. As an engineer, I don't want to be thinking about marking tasks all day, I want to make it as streamlined as possible.
  • Extremely difficult and time-consuming to search for specific projects and tasks. Very frustrating for me as a worker when I need to do it quickly.
Probably well suited from an analytics perspective for a management team. Asking questions like how many hours have each team member in a project spent in total? Are the hours being spent on certain projects optimal?

From a worker's perspective, it's a nightmare. Every single day I have to go into the timesheet and mark my time. If the project's task is not on there, I have to click "Projects". I have to search for my project. I have to go to the tasks. I have to add the task. Then I have to go back into my timesheet. Then, sometimes I'm not even assigned a project, so I have to ask someone to assign it to me.

It's possible that my company hasn't fully optimized Mavenlink to the point where it's not annoying to workers anymore. But it should just be easier, I don't know how to help there.
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No photo available
July 30, 2019

Outstanding product for Resource Management, Time Tracking and Reporting!

Score 9 out of 10
Vetted Review
Verified User
Review Source
Mavenlink is being used as our team collaboration, resource management, time tracking and reporting tool. It is used by everyone in our company from the creative team to business operations to finance. The business problem it addresses is not being able to make more informed scoping and hiring decisions. Now with looking at actuals through time tracking and making weekly resourcing adjustments, we're able to make better decisions for our business. We pull reports that allow us to analyze this data in different ways and pivot in real time; empowering us to have productive conversations with our internal team and clients.
  • Customized business insights reporting
  • Easy to use Master Planning view to see resources capacity in real time based on individual's work weeks
  • Easy to use time tracking tool
  • Better communication to clients when new features are released, even if they are minor changes
  • Agile project planning
Mavenlink is well suited in areas like resource management, time tracking and reporting. If you want to understand how to scope a similar project, using the actuals from timesheets through reporting is a huge help. If you want to understand your company's forecast utilization to know where there is capacity and what types of work you should get, Mavenlink allows you to do that. In scenarios where Mavenlink is less appropriate is very complicated web build projects where predominately the work would be managed in JIRA and even a more robust gantt chart tool.
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May 30, 2019

Easy to use, very granular reporting and awesome collaboration functions!

Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Mavenlink within professional services at my company to track project tasks on launch services. We have all the team members using Mavenlink to assign and track billable and non-billable time to help determine our gross and net utilization. Furthermore, we use the platform to understand if the time spent on actual projects is in-line and consistent with the projected project hours.
  • Mavenlink is an easy to use tool out of the box that requires very little training for new team members, usually, no more than 20 minutes of coaching is required by a peer to get someone using the tool effectively.
  • Reporting functions are powerful and the ease with which you can set up and run custom reports is great. We spent a little time developing, automating and scheduling reports which have saved us a tremendous amount of time and effort every week.
  • Mavenlink allows our team to use the tool in real-time to track the amount of time spent against given tasks, this allows us to accurately bill time against projects and track employee utilization.
  • Albeit intuitive, the user interface can be complex at times requiring time to learn the platform before being able to harness the many features.
  • Unless a project has tasks already assigned, you can't track time against a project and create a new task at the same time. This is a minor but annoying detail which forces one to go to another part of the portal to create a task and then revert to tracking time against the said task.
  • Some things seem to be missing from the dashboard like a real-time project utilization for hours like a widget.
We find Mavenlink to be very well suited to track launch programs and projects. Mavenlink allows us to see how many hours were billed overall and for which specific and various tasks they were billed for. The reporting function is also easy to use and very granular, allowing our team to easily and quickly see utilization.
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Jeremiah Graham, MBA profile photo
December 21, 2018

Mavenlink

Score 8 out of 10
Vetted Review
Verified User
Review Source
Our company uses Mavenlink across the whole organization. This is the source for all projects and project-related information. We use ML to build out projects and manage all tasks associated with those projects.
  • Project management
  • Timeline creation
  • Resource planning
  • Collaboration
  • File management
  • Adding users to projects at multiple points
  • Detailed viewing of time within the tool
Managing our projects and employees' work is handled through Mavenlink. The resource planner is great for giving the company an "at-a-glance" view of who is working on what, who has bandwidth, and who is slammed. Being able to create projects, assign tasks, and collaborate across the organization works really well for us. The main thing that is lacking is file management. When files are added to a project, they go into a repository that does not allow for any structure or hierarchy.
Read Jeremiah Graham, MBA's full review
Chandler Elmore profile photo
November 23, 2018

An Expensive but Robust Platform

Score 7 out of 10
Vetted Review
Verified User
Review Source
Mavelink, like many other platforms out there, is a robust project management system. It is used across the organization in my case and every team member interfaces with it daily throughout the week. It is the primary tool that we use to keep track of timecards as well as project collateral and status.
  • Track time- We use the timecard feature to match the hours and minutes of our day to a specific client or project.
  • Track projects- As an agency, we have a lot of projects going on most of the time. Maven helps us keep a pulse on the projects as they happen. Even if one person is not on a project, he or she has insight and visibility into it.
  • Interface- It is challenging to use and not particularly intuitive. We have had to spend significant time learning the platform and learning what we can do with it.
  • Updating tasks- Due to the depths that Mavenlink can be drilled down to, it is an ordeal to update a task. You also cant delete a task unless you created it.
Mavenlink is well suited in organizations that are remote or have remote workers. It is great to have everyone on the same page and that everyone has access to project status and updates. We have also used Mavenlink as our timecard tracker though this is not necessarily needed by every organization. It would not be the greatest platform to use when there are less than 5 people in an organization.
Read Chandler Elmore's full review
Nereida Betancourt profile photo
May 02, 2018

Solution of management of projects in the cloud.

Score 10 out of 10
Vetted Review
Verified User
Review Source
The Mavenlink software is being used throughout my company. The main benefit of using Mavenlink is that we do not necessarily have to meet rigid deadlines. Mavenlink gives the company the ability to change or customize the deadlines based on any comment or any other factor.
  • The prices of the plans are scalable.
  • The business intelligence functionality (Enterprise plan) is excellent.
  • File sharing through the Google Drive integration.
  • Mobile functionality.
  • The possibility of creating project templates that can be reused in the future.
  • Advanced reporting features are only available with Premier and Enterprise plans.
  • Mavenlink has a steep learning curve.
Users of teams and professional plans have access to a knowledge base to get answers to their questions and problems. We can also access a video training library and webinar recordings. In addition, we can send a support ticket or participate in a live chat with a technician.
Read Nereida Betancourt's full review
Ben White profile photo
September 01, 2017

Mavenlink Your Way to Success - Your Team Will Love You For It

Score 9 out of 10
Vetted Review
Verified User
Review Source
Pearl Marketing Group is using Mavenlink to help us cement new process flows and better manage our day-to-day tasks. Though there are many different departments at Pearl Companies, currently Marketing is the only department using Mavenlink. However, other departments that have seen what we're doing with the software are excited by what they see, and envious of our access to it. Mavenlink allows our Marketing department to address problems involved with the high volume of incoming projects and deadline organization.
  • Process Solidification - Mavenlink allows us to intuitively plan new processes and rework old ones within a template mode, that we can then convert into any number of projects that we need to. It's great to have the ability to rework templates as we see fit to optimize our workflow without needing to alter projects that are already in-process.
  • Time Tracking is important to some of our clients. Our team enjoys how integrated time tracking is [done at] the task level. It's always right there near the task you're working on, so there's no time wasted by managing time in other external modules or softwares.
  • Our team appreciates being able to know, right away, what the day's task load looks like. Mavenlink does an amazing job of showing what the team's workload looks like for the day, next 2 weeks, month...whatever you want. And it can get either as simplified or as granular as you need it to be in terms of hour allocation down to the person or by project. Mavenlink has mastered the 30,000-ft. view of the team's workload. It lets us make decisions at a glance, rather than rifling through project documents, trying to hunt due dates.
  • For as much as I use Mavenlink's templating capabilities, it is rather finicky to learn at its current version. There is a "steeper-than-I'd-recommend" learning curve associated with it. However, once you learn what works and what doesn't, it's no longer an obstacle. I will say, though, that Mavenlink is amazing when it comes to listening to the user that has feature recommendations and bug notifications. I'm on a first-name-basis with my support contact at Mavenlink, and she is absolutely amazing as my personal liaison direct to the Mavenlink engineering team.
I would recommend Mavenlink to any creative/production team that has projects with a defined set of processes time after time. The automation that the software provides is outstanding. The more attention and thought that you put into Mavenlink at the beginning of a project, the smoother your team and the project will go throughout the process.
Read Ben White's full review
Spence Hackney profile photo
December 13, 2017

Mavenlink Ain't Perfect, but it's About the Best Around

Score 7 out of 10
Vetted Review
Verified User
Review Source
Our whole organization uses it for managing our projects. For us it is primarily a project management tool that tracks the hours and gives us an idea of project profitability.
  • Tracking project financials
  • Store housing project communication
  • Managing sub-tasks for a project
  • Its integrations aren't the best. The Google Drive and QuickBooks integrations are flawed enough to make them unusable for us.
  • They need a mobile app bad. They tout the responsive version of their web app as the answer to this, but it is so stripped down it is useless. This is a significant disappointment for us.
  • They don't handle recurring projects (those that happen every month) well at all.
It's particularly well suited if you're doing project work and are young enough in your business cycle that you're willing to adapt your business model to how Mavenlink is structured.
Read Spence Hackney's full review
Karissa Campbell profile photo
December 13, 2017

Mavenlink was the perfect solution for our tech and telecom pr, marketing and event planning firm

Score 10 out of 10
Vetted Review
Verified User
Review Source
As a tech and telecom PR, marketing and event planning firm, we use Mavenlink to manage all of our projects that involve design and/or outside freelancers to help us all have one easily accessible, easy to use, organized portal to keep projects in motion, and for a simplified way to keep track of all tasks, revisions, pricing, invoicing and more.
  • Great user interface
  • Portal allows us to easily stay organized for projects
  • Portal allows for easy collaboration
  • None I can think of right now
Mavenlink is the ideal tool for all business-related projects that involve a lot of planning, task-oriented details, team collaboration and more.
Read Karissa Campbell's full review
Amir Deihimi profile photo
August 31, 2017

Best Project Management Tool

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Mavenlink across the whole company for time tracking, project budgeting and scheduling.
  • Seamless time tracking.
  • Project budget controlling using the time sheet entries.
  • Precise budget and scheduling reports.
  • Great access level management based on the organization charts.
  • No deficiencies as far as we are concerned. The tools are really user-friendly and easy to implement.
Scheduling, Budgeting and Time Tracking.
Read Amir Deihimi's full review
No photo available
December 14, 2017

Perfect Tool for Growing Companies

Score 7 out of 10
Vetted Review
Verified User
Review Source
Mavenlink is our entire company's project management solution. As a music production company, we struggled to find different solutions that would work for our team. We needed a highly customizable tool that did not come off as too cumbersome or "corporate" looking for our creative departments to be able to utilize. Mavenlink provides a simple and clean user interface that is easy to navigate, has clear data visualization tools, and lets our project managers see the exact information they need.

We use it across all our departments. Our operations team sets up the backend information, from budgets to planned hours, and goes over it with our creative and account teams. The account team manages the project hours and milestones, where our creatives manage their own expenses. We've set it up in a way that allows for checks and balances for approving invoices, and have also customized several reports ourselves. Mavenlink even provided me with their training tools they give to report building employees so I can learn and create them on my own.
  • Graphical User Interface - it's extremely easy and intuitive to navigate
  • Customization
  • Rate Cards and Budgeting
  • Integrations
  • Timesheets - cannot push previous week's projects/tasks to current for easier entry. You have to manually select the projects/tasks each week, every other time tracking software has a push previous week feature
  • Bulk editing - cannot bulk assign users to tasks. Makes it extremely tedious to do each project
  • Rate Card Issues - you cannot choose which roles are active/inactive on rate cards. Causes several duplicates/zeros for unused roles on rate cards.
  • Timesheets - there's no accountability for having people track their time. No option to lock accounts or notifications that they're behind on time tracking
  • Too robust in areas - there are several areas in Mavenlink that I would likely want to take advantage of but just don't know how to operate. Did not get adequate training on newer features. Maybe webinars?
  • Tasks - no hours tasks vs. expense tasks. Hard to prevent user error from tracking hours to expense tasks which causes the budget to burn.
Mavenlink would be well suited for smaller companies I feel since it does seem to lag a bit when it's having to process a lot of information. With individuals who only have a smaller number of projects, this might work well. But Mavenlink seems to be constantly pulling from all the data from the company and not just what's relevant to that specific user.
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No photo available
November 22, 2017

Review on Mavenlink for Creative Agency

Score 7 out of 10
Vetted Review
Verified User
Review Source
Mavenlink is used by our Branded Department. We use the tool to track the production of all projects our department receives. We rely on the Timeline tab to track our deliverables to be sent to clients so they understand the length of a project and when they are responsible for feedback. We use the time tracking tool to help up understand how much effort is being put into a project. We use this as a gauge for if we are over spending or meeting the mark on a project.
  • Create custom fields specific to our department.
  • Easily track time on projects and tasks.
  • Creating timelines with templates so we aren't starting from scratch each time.
  • A better resourcing tool. Its difficult to schedule time to a person.
  • Cleaner section for communication.
  • A better reporting functionality. No way for someone not on every project to see the big picture.
Mavenlink is well suited for a company looking to create schedules for projects and help teams stay on track. It becomes less helpful for when the quantity of projects increases. If you need to tool to understand how much work is on your team's plate it is not as useful unless you have great reporting skills.
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Haider Alleg profile photo
September 15, 2016

Mavenlink is rocksolid for Consulting Firms

Score 9 out of 10
Vetted Review
Verified User
Review Source
Mavenlink is used by all users from the front to the back office. We have a specific department called Kaizen Services that implements best practices within the company, based upon Maven features. Based on our year of work, we saw tremendous up-take of performance within departments, especially hidden time that was consumed for reasons we couldn't track. In the past we thought simple tools were always the best (coming from Asana) but projects are complex, and require a powerful tool to tackle complex variables such as human beings.
  • Planning with Gantt and risk views
  • Booking resources across the whole company
  • Contextualising the info in a single view
  • Integrations of popular tools (Mailchimp, BaseCRM...)
  • Price is heavy and can slow us down (maybe a start-up package?)
  • Loading pre-made templates, exporting or importing them is a plus
Mavenlink requires some getting used to, which can scare people getting on-board. It requires a strong process for implementation internally, and everyone must use it. When project info is put in maven + Google Drive, it is a really strong combo.
Mavenlink is a little less well-suited for the pre-sales stage in a project, and a CRM could make it a killer app.
Read Haider Alleg's full review
Micquella Anthony profile photo
April 22, 2016

Mavenlink is here - put the .mpp down and slowly back away!!

Score 9 out of 10
Vetted Review
Verified User
Review Source
The whole organization uses Mavenlink for time tracking, project management, and resource management (last two are primarily used by PM/AM, traffic managers, and senior managers).

Before Mavenlink, we had no easy way of comparing our scheduled project time to actual time - our resource schedules were completely disconnected from all of our project plans. This meant all reporting calculations were done in Excel reports. Now, we have much more powerful reporting capabilities.
  • Reporting: Mavenlink has extensive reporting capabilities that fulfill almost all of our needs. We used Analytics for basic, daily reporting, and we use Insights for a "deeper dive". When we need something different from what Insights provides out-of-the-box, we can build custom reports & dashboards.
  • Resource planning: Mavenlink far surpassed all other tools when we looked for their attention to resource planning capabilities. Managers are very happy with the ease of use and flexibility when looking to see their reports' schedules.
  • Customer service: the support we've gotten from all levels of the Mavenlink team is outstanding, whether it's getting questions answered, hearing suggestions for features, providing training, or giving process input.
  • Finer points of building a project plan: Mavenlink has a solid foundation for project plans - creating and assigning tasks/dates/metadata is pretty simple. Unfortunately, the Task Tracker and Gantt views don't have all the same functionality or show the same information, so we have to use some workarounds or work specifically in one view to keep all the timelines accurate. Since our implementation, Mavenlink has released a number of improvements in this area, and I'm told there are more to come.
  • Time tracking: A basic timesheet is available, but some of our staff have qualms with the usability of the timer and the experience of entering their time. Mavenlink was receptive to our feedback, and they're planning on addressing the issues in a future release.
Mavenlink is a great option if you have complex reporting needs or an immature resource planning tool.

In our case, the team that researched tools and managed the Mavenlink rollout also became the resident Mavenlink power-users. Having some "go-to's" on staff was important for my company's acceptance of the organizational change - this isn't Mavenlink-specific, but an important consideration nonetheless.
Read Micquella Anthony's full review
Kate Battle profile photo
April 14, 2016

Management Consultant who did full analysis of many PM Collaboration Tools

Score 10 out of 10
Vetted Review
Verified User
Review Source
We are a small management consulting firm and use Mavenlink mainly for time tracking, project tracking, budget/expense tracking, resource planning, and analytics. Everyone in our organization uses Mavenlink to submit hours and expenses and management uses it for detailed margin, budget, and utilization tracking.
  • Time tracking is incredibly easy and intuitive allowing for you to add time to multiple projects on a single sheet - also easy to distinguish between billable and un-billable time.
  • As an admin it is really easy to add people to projects and change cost and bill rates quickly.
  • The financial analytics when you include the insights module is very well done and easy to slice and dice the data.
  • We don't use it for detailed project management much (more for the time and budgeting features) but it's really easy to add a project, add some tasks, and assign people to it with their cost and bill rates.
  • The resource planning tool is really neat as well - we are still playing with it but I can see it adding a lot of value for us.
  • There are a lot of training resources available and videos as well as a live chat feature that helps take questions off my back.
  • Expense reporting and approvals is really easy.
  • Our accounting manager was not able to integrate it with QuickBooks as easily as we hoped but I'm not sure why.
  • The resource forecasting function is great but you have to get a little more detailed than we would need to so its a bit extra work.
  • We would love for you to be able to add company holidays and PTO for individuals into the tool to subtract from the "possible" hours in the utilization calculations.
  • Would be great to be able to distinguish between a full time and contract employee for margin calculations.
  • Risk and Issue tracking is available but it's not very intuitive - needs some work.
I love Mavenlink and personally did a lot of research on similar tools to find the one that fit our organization's needs. This tool is really comprehensive and can be scaled up and down depending on your organization's needs. I can easily see this working for both a small or large organization and we have even considered recommending this to clients! Also, they have a really great R&D team and roll out new features and updates regularly.
Read Kate Battle's full review
Kristin Stull profile photo
April 29, 2016

Mavenlink

Score 10 out of 10
Vetted Review
Verified User
Review Source
We have fully integrated Mavenlink as our time tracking, project management and invoicing platform. This is a global company platform and has allowed us better visibility on projects, resources and tracking.
  • Project Tracking: able to keep info on one project all together with expenses, time and finances
  • Resource allocating: planning for resources and Gantt chart views for projects
  • Invoicing: lots of options on method of invoicing
  • Still growing into their platform so some fine tuning with minor features
Mavenlink is very flexible and there are always updated features for client needs.
Read Kristin Stull's full review
Steve Goldsmith profile photo
April 27, 2016

Real Mavens use Mavenlink

Score 9 out of 10
Vetted Review
Verified User
Review Source
Mavenlink is being used for multiple projects organization from engineering to marketing to financial communications. It's mostly used as an internal organizational tool but more recently being implemented to communicate with contracted vendors.
  • Task list management
  • Integration with Google apps
  • Scheduling timelines
  • Resource management
  • It does so much that you really need to dedicate yourself to training ...like any good platform.
Using Mavenlink for strictly internal management rather than outside vendor/client relationships is a bit tricky but can be overcome and harnessed to great benefit.
Read Steve Goldsmith's full review
Danielle Evennou profile photo
April 26, 2016

A Planner's Paradise

Score 9 out of 10
Vetted Review
Verified User
Review Source
Mavenlink has helped our organization keep track of our many projects while enhancing the ability of our units to connect with one another.
  • Mavenlink gives us the ability to create and keep track of complex work plans.
  • Mavenlink provides a place to share information and store files related to the development of new scopes of work for projects.
  • Mavenlink's template feature helps us think through the planning of frequently executed deliverables.
  • Our project timelines change frequently. Having an ability to easily view older "archived" versions of the task tracker would be helpful, so that we could easily see the history of the changes made to the task tracker in a given project.
  • We love the "Master Planning" section of Mavenlink. Rather than planning out staff hours, we wished the Mavenlink gave us the ability to plan with "assigned tasks" using a similar tool.
Mavenlink is helpful for planning with internal staff. We are not yet using Mavenlink to collaborate with our partners.
Read Danielle Evennou's full review
Amanda Davenport profile photo
April 22, 2016

Meaningful Data from Mavenlink!

Score 9 out of 10
Vetted Review
Verified User
Review Source
My company is using Mavenlink throughout our delivery organization. We use it to integrate nicely with Salesforce so that we're bridging the gap between our sales and delivery teams.

Mavenlink is helping us with project management, resource planning, time tracking and invoicing. It really is proving to be a one-to-shop for all of our needs we were looking to address.
  • Insight reporting allows us to view our business in different layers.
  • Easy-to-use interface.
  • Provides variety in viewing projects and different time tracking options to allow the user to pick which choice they're most comfortable with.
  • We would love for Mavenlink to provide a view of available hours (vs. scheduled) on the master planning sheet.
  • We would really like to see insights use the custom workweeks for each user when looking at utilization reports vs. just a standard 40 hour work week.
  • It would be helpful to be able to customize invoices (batches across clients) vs. having it set up to go to an email.
  • It would be helpful to be able to export invoices in Excel or Word vs. just PDF.
Mavenlink's interaction from the beginning of our relationship all the way through implementation has been extremely positive. Our Client Success Manager, Chase Redfield, really led our implementation team through every step of our process in a professional and timely manner. He was supportive and consultative which proved us to be successful.
Read Amanda Davenport's full review

Feature Scorecard Summary

Task Management (30)
8.4
Resource Management (29)
7.9
Gantt Charts (25)
7.5
Scheduling (29)
7.4
Workflow Automation (3)
8.2
Team Collaboration (31)
7.9
Document Management (29)
6.0
Email integration (27)
7.3
Mobile Access (24)
4.7
Timesheet Tracking (30)
8.8
Change request and Case Management (22)
6.1
Budget and Expense Management (26)
7.8
Quotes/estimates (1)
7.3
Invoicing (17)
6.0
Project & financial reporting (20)
7.7
Integration with accounting software (14)
6.2

About Mavenlink

Mavenlink provides project management and task collaboration software for small to mid-sized professional services companies. The vendor says the software was built for teams whose mission is to provide exceptional service while balancing ever-changing parameters such as budgets, timelines, and people. The software is geared towards:

  • Marketing Agencies
  • Advertising Firms
  • PR Teams
  • IT Service Providers
  • Management Consultants
  • Architecture Firms
  • Engineering Teams
  • Software & Technology Developers
  • Commercial Property Managers

Mavenlink Features

Project Management Features
Has featureTask Management
Has featureResource Management
Has featureGantt Charts
Has featureScheduling
Does not have featureWorkflow Automation
Has featureTeam Collaboration
Does not have featureSupport for Agile Methodology
Does not have featureSupport for Waterfall Methodology
Has featureDocument Management
Has featureEmail integration
Has featureMobile Access
Has featureTimesheet Tracking
Has featureChange request and Case Management
Has featureBudget and Expense Management
Professional Services Automation Features
Does not have featureQuotes/estimates
Has featureInvoicing
Has featureProject & financial reporting
Has featureIntegration with accounting software
Additional Features
Has featureBudget and Time Estimates
Has featureInvoicing and Online Payments
Has featureCustom Branding
Has featureAPI Access
Has featurePerformance Analytics
Has featureProject Templates
Has featureUtilization Reporting

Mavenlink Screenshots

Mavenlink Integrations

Salesforce.com, Zendesk, Google For Work, Intuit QuickBooks, Microsoft Office

Mavenlink Competitors

OpenAir PSA, Clarizen, Workfront, Basecamp, Deltek TrafficLIVE, Workamajig, Planview PPM Pro (formerly Innotas), TeamWork

Pricing

Has featureFree Trial Available?Yes
Has featureFree or Freemium Version Available?Yes
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?Optional
EditionPricing DetailsTerms
Teams$19annually, for up to 5 users. Additional Users: $4/month/user
Premier$49For larger customers, price can go as low as $10.
Professional$29per user, per month

Mavenlink Support Options

 Free VersionPaid Version
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Video Tutorials

Mavenlink Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android, Windows Phone, Blackberry
Supported Countries:Asia, Australia, Canada, China, Europe, India, Latin America, Middle-East and Africa, United Kingdom, United States
Supported Languages: English