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Maximizer CRM

Maximizer CRM

Overview

What is Maximizer CRM?

Maximizer CRM is a customer relationship management (CRM) software built to maximize sales leads and calls.

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Recent Reviews

Maximizer CRM Review

1 out of 10
May 28, 2021
I bought this software to try to improve customer engagement. I felt it would do exactly that. I have just a few employees and growing …
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Popular Features

View all 31 features
  • Interaction tracking (5)
    4.0
    40%
  • Channel / partner relationship management (5)
    2.1
    21%
  • Customer data management / contact management (5)
    1.1
    11%
  • Opportunity management (5)
    1.1
    11%
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Pricing

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Small Office

$29

Cloud
Per User / Month

Business Plus

$49

On Premise
Per User / Month

Business Plus

$49

Cloud
Per User / Month

Entry-level set up fee?

  • $29 per user/Month
    Optional
For the latest information on pricing, visithttps://www.maximizer.com/crm-pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Longer Demo Maximizer CRM Microsoft Excel Integration

YouTube

BBE CLASS A MAXIMIZER DEMO

YouTube
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Features

Sales Force Automation

This is the technique of using software to automate certain sales-related tasks.

1.8
Avg 7.7

Customer Service & Support

This component of CRM software automates help desk, call center and field service management.

1.1
Avg 7.5

Marketing Automation

This component of CRM software helps to automate and scale marketing tasks and the subsequent analysis of those efforts.

1.1
Avg 7.5

CRM Project Management

This component of CRM software helps users initiate, plan, collaborate on, execute, track, and close projects.

1.1
Avg 7.6

CRM Reporting & Analytics

Reporting and analytics in CRM software includes sales forecasting, pipeline analysis, and automated dashboards.

1.1
Avg 7.6

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

1.1
Avg 7.6

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

1.1
Avg 8.3

Social CRM

This component of CRM software helps companies leverage social media in engaging with customers.

1.1
Avg 7.2

Integrations with 3rd-party Software

This involves the CRM software’s ability to integrate with other systems, whether external or homegrown.

1
Avg 7.1

Platform

1.1
Avg 7.5
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Product Details

What is Maximizer CRM?

Maximizer CRM is presented by the vendor as an easy to use CRM solution built to help users organize growing amounts of customer data in fewer tabs. And with Insights, users can analyze and collaborate all in one solution.

The vendor states they have helped over 100,000 small and medium sized businesses find the opportunities in their data faster. And they say with Maximizer CRM users spend less time clicking back and forth between multiple tabs, that they can create dynamic reports in minutes, and can use their data to make impactful change.

Maximizer CRM Screenshots

Screenshot of Maximizer CRM Logo

Maximizer CRM Videos

Maximizer CRM in 30 seconds
Discover Today's Maximizer CRM

Maximizer CRM Competitors

Maximizer CRM Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows
Mobile ApplicationHTML 5
Supported CountriesAll
Supported LanguagesEnglish and French

Frequently Asked Questions

Maximizer CRM is a customer relationship management (CRM) software built to maximize sales leads and calls.

Salesforce Sales Cloud are common alternatives for Maximizer CRM.

Reviewers rate Interaction tracking highest, with a score of 4.

The most common users of Maximizer CRM are from Small Businesses (1-50 employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(14)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users have made several recommendations based on their experience with the software. The most common recommendations are as follows:

  1. Users recommend trying the software before making a purchase decision, emphasizing the importance of utilizing the trial period effectively.
  2. Carefully onboarding and familiarizing oneself with the software during the trial period is recommended, including spending time in the conversion stages to ensure proper data transfer and fully evaluate its capabilities.
  3. The software comes highly recommended for sales teams, appreciated for its effectiveness in managing customer relationships and supporting sales processes. In addition to these recommendations, users also mention the value of product support and overall value offered by the software. It is worth considering other CRM options such as Hubspot, Salesforce, Lusha, or Dynamics during the evaluation process. Lastly, some users propose adding a feature that automatically detects or notifies users of duplicate entries.

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
Shayne Froelich | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Maximizer CRM is used by the entire organization to store all customer contacts for sales for the company. It was also used to store information on each sales department and their organizational structure.
  • It is VERY customizable and flexible.
  • Once set up, it is very easy for end users to search for and use the data contained inside.
  • Easy to set up security roles and permissions makes it easy to show/hide information based on the permission.
  • It is difficult to look directly in the database for information. This is mainly do to the flexible/customizable nature of the program. Because of this, tables and columns in the database are very generic and low level information can be difficult to find.
  • The ability to remotely sync in with the server and update the data can be very slow, depending on the amount of new data that needs to be pushed from the remote location.
If you are looking for a solution which offers the ability to customize how and what data is stored, it is great for that. It is designed as a B2B solution however, so we used it for a B2C and required decent customization to resolve this.
Sales Force Automation (9)
38.888888888888886%
3.9
Customer data management / contact management
90%
9.0
Workflow management
70%
7.0
Territory management
N/A
N/A
Opportunity management
70%
7.0
Integration with email client (e.g., Outlook or Gmail)
N/A
N/A
Contract management
N/A
N/A
Quote & order management
N/A
N/A
Interaction tracking
60%
6.0
Channel / partner relationship management
60%
6.0
Customer Service & Support (3)
20%
2.0
Case management
60%
6.0
Call center management
N/A
N/A
Help desk management
N/A
N/A
Marketing Automation (2)
85%
8.5
Lead management
80%
8.0
Email marketing
90%
9.0
CRM Project Management (3)
50%
5.0
Task management
70%
7.0
Billing and invoicing management
N/A
N/A
Reporting
80%
8.0
CRM Reporting & Analytics (3)
66.66666666666667%
6.7
Forecasting
60%
6.0
Pipeline visualization
70%
7.0
Customizable reports
70%
7.0
Customization (4)
85%
8.5
Custom fields
100%
10.0
Custom objects
90%
9.0
Scripting environment
70%
7.0
API for custom integration
80%
8.0
Security (2)
45%
4.5
Role-based user permissions
90%
9.0
Single sign-on capability
N/A
N/A
Social CRM
N/A
N/A
Integrations with 3rd-party Software (1)
70%
7.0
Marketing automation
70%
7.0
Platform (1)
80%
8.0
Mobile access
80%
8.0
  • The ability to have local as well as remote "sites" of Maximizer, that can sync in with the host server on demand is very nice.
  • The ability to create custom fields and objects to support how the business rules worked was the main selling feature of this product for us.
15
Everything from the execs and administration to sales and service.
2
General IT knowledge will suffice. Once you start "poking" around the system, you can see how it works and get a feel for how to customize it.
  • Storage of sales and sales information for the company
  • Storage of sales person and staff information
  • Ability to store leads and produce email marketing and forecasting on these leads based on how far along in the sales process they are
We are heavily entrenched in Maximizer and trying to pull our data out and into another CRM, with the same amount of customization and workflow would take a lot of effort.
Yes
Because it is a business critical application, we need to know that we can have on-demand support when necessary.
The support staff are very knowledgeable and competent. Never really had an issue with them not knowing what they are doing.
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