MCA Suite is being used to track our merchant cash advances. It is used by the working capital team to set up and track individual …
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MCA Suite is a customer relationship management (CRM) system built specifically for companies in the merchant cash advance industry.
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MCA Suite is being used to track our merchant cash advances. It is used by the working capital team to set up and track individual advances. It's used by our accounting team to export transaction records for our accounting software, and by our support team to reference when merchants have questions.
- They have lots of detail on the deal pages.
- It allows for multiple internal and external users.
- It has global search functionality.
- Poor reporting.
- Filtering is clunky.
- They could improve on data visualization.
- Renewal advances that are not refinances are difficult to manage.
It is a good tool for smaller companies entering the MCA space, but doesn't scale all that well, and provides limited options for reporting customization.