Overview
What is Voci by Medallia?
Voci, now from Medallia (acquired May 2020) and formerly known as V-Blaze is an automated speech-to-text transcription product. Voci is intended to turn unstructured voice data into transcripts that can be integrated into analytics platforms. Voci is designed to enable…
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What is Voci by Medallia?
Voci, now from Medallia (acquired May 2020) and formerly known as V-Blaze is an automated speech-to-text transcription product. Voci is intended to turn unstructured voice data into transcripts that can be integrated into analytics platforms. Voci is designed to enable users to improve agent…
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- Free Trial
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- Premium Consulting/Integration Services
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What is Google Cloud Speech-to-Text?
Speech-to-Text on Google Cloud is a tool used to convert speech into text using an API powered by Google’s AI technologies. The vendor states users can transcribe content in real time or from stored files; deliver a better user experience in products through voice commands; and, gain insights from…
Product Details
- About
- Competitors
- Tech Details
What is Voci by Medallia?
Voci by Medallia Features
- Supported: Fully punctuated transcripts of calls to the call center
- Supported: Event-level metadata
- Supported: Redaction, sentiment, emotion and gender analysis
Voci by Medallia Competitors
- Speechmatics
- Voicebase
- Nuance
Voci by Medallia Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Linux |
| Mobile Application | No |
| Supported Languages | English, French, Spanish |
