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- Premium Consulting / Integration Services
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- Supported: Product usage analytics
- Supported: Customer experience profiles
- Supported: Customer experience dashboard
- Supported: Customer journey mapping
- Supported: Churn risk scoring
- Supported: AI-powered recommendations
- Supported: Engagement and Feedback Management
- Supported: Real-time Analytics and Personalized Reporting
- Supported: Action Management
- Supported: Text Analytics
- Supported: Social Review and Reputation Management
- Supported: Artificial Intelligence and Predictive Analytics
- Supported: Real-time and Bulk Integrations
- Supported: End-to-end Data Protection
- Supported: Self-Service Administration
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- Digital.ai Agility (formerly VersionOne)
Other solutions are great in specific areas (customer support) but did not offer the full customer journey measurement we were looking for.