Name: Media Monitor Pro
Rating: 6 (1 reviews)
Author: Metro Monitor

Help Desk

Web and Video Conferencing

Customer Support

Augmented Reality Development

Development

Alumni Management

Education

Business Intelligence (BI)

Collaboration

Enhanced 911 (E911)

Environmental Health and Safety (EHS)

Manufacturing Execution

Project Portfolio Management

Workflow

Enterprise

Accounting

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Referral

Employer of Record (EOR)

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AI Governance

Application Lifecycle Management (ALM)

Cloud Storage

Continuous Delivery

Converged Infrastructure

Custom Software Development Services

Data Catalog

Data Center Virtualization

Data Fabric

Fraud Detection

Function as a Service (FaaS)

IT Asset Disposal

IT Asset Management

Integration Platform as a Service (iPaaS)

Managed File Transfer (MFT)

Managed Hosting

Mobile Device Management (MDM)

Network Behavior Analysis

Network Performance Monitoring

Network Traffic Analysis (NTA)

Security Analytics

Software Composition Analysis (SCA)

Threat Intelligence

Unified Endpoint Management (UEM)

Information Technology

A/B Testing

Ad Serving & Retargeting

Affiliate

All-in-One Marketing

App Store Optimization (ASO)

Audience Engagement

Audio Editing

Blogging

Contact Management

Content Management

Creative Collaboration

Email Marketing

Marketing Automation

Social Media Analytics

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Job Site Management

Project Management

Professional Services

Call Recording

Customer Relationship Management (CRM)

Sales

Cloud Infrastructure Entitlement Management

Data-Centric Audit Protection (DCAP)

Security

Chiropractic

Revenue Cycle Management (RCM)

Simulation

Vertical-Specific

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Metro Monitor is a media monitoring platform that offers accurate and efficient media monitoring capabilities. Users of Metro Monitor can streamline their media monitoring process, allowing them to focus more on obtaining media coverage for their clients. With Metro Monitor, users can access media coverage more efficiently and reduce the need for manual research. Unlike other platforms such as Cision and Meltwater, Metro Monitor ensures that all media coverage is accounted for, making it a helpful supplement to other media monitoring platforms like Critical Mention and IQMedia.

PR firms can benefit from Metro Monitor's software by using it to analyze their clients' performance and effectively manage their traffic. The platform enables users to assess their effectiveness with reporters, gauge the coverage they receive, and keep up to date with breaking news. Cost-effective tracking of news media coverage is possible with Metro Monitor, allowing users to easily share the results with colleagues. By monitoring TV and radio coverage mentioning specific keywords and incorporating them into media reports, users can provide comprehensive coverage for their clients.

Metro Monitor also helps PR professionals demonstrate the value of earned media to clients by providing data that proves its worth. The software's dashboard feature allows users to track and download clips effortlessly while maintaining communication with their representative. It is also used by PR professionals to find and send coverage to clients by providing them with files and demonstrating the return on investment for media monitoring. Additionally, Metro Monitor allows users to monitor mentions of their company in television newscasts, watch clips, and share them with others to showcase the company's presence in the media.

Overall, Metro Monitor provides valuable features that enhance the media monitoring process for PR professionals. Its accurate monitoring capabilities, streamlined approach, and ability to track coverage across various channels make it a reliable tool for managing media presence effectively.

Cons:
1. Limited search functionality: Some users have mentioned that Metro Monitor lacks the ability to search for online articles like it does for TV clips. This limitation can be frustrating for those who rely on comprehensive media monitoring across different platforms.
2. Occasional glitches: Several users have experienced occasional glitches with Metro Monitor, which can disrupt their workflow and cause delays in accessing desired clips. However, they also noted that the support team is usually able to remedy these issues promptly.
3. Inefficient layout and design: A few users found the layout of Metro Monitor to be confusing at first, leading to difficulties in navigating through the platform. Additionally, some suggested that the overall design could benefit from an update to enhance user experience and efficiency.

Ease of Finding PR Hits: Many users have praised Metro Monitor for its ease of use in finding PR hits in real-time. Reviewers appreciate the simplicity and efficiency of the platform, allowing them to quickly access relevant information without any hassle.

Professional Staff and Timely Response: Several reviewers have expressed their appreciation for Metro Monitor's professional staff who are quick to respond and get things done in a timely manner. Users value the promptness and efficiency with which their queries or requests are handled by the helpful team at Metro Monitor.

Accuracy through Nielsen Data: The fact that Metro Monitor gets its data directly from Nielsen has been highlighted as a major advantage by many users. This ensures accuracy and reliability in the information provided, giving customers confidence in the insights they receive from Metro Monitor.

Metro Monitor receives positive recommendations from users for several reasons. Users appreciate the daily emails with updates for pitching efforts. They find Metro Monitor more responsive and accurate than competitors Cision and Meltwater. Users value Metro Monitor's reliable monitoring capabilities. Metro Monitor is also praised for its ability to provide focused and comprehensive coverage emails and the ease of downloading TV and radio clips. The top-notch team at Metro Monitor is commended for their quick response and eagerness to help. Metro Monitor is recommended for their understanding of clients' needs and goals, as well as their accurate coverage reports. Users also recommend contacting Metro Monitor to inquire about securing specific segments in advance. The great value and above-and-beyond customer service provided by Metro Monitor contribute to its positive recommendations. Users appreciate how Metro Monitor provides real feedback from the media to potential clients and assists in choosing partner brands. Lastly, users find Metro Monitor's customer service excellent and appreciate the ease of communication.

Media Monitor Pro is a a media monitoring and analytics platform from Metro Monitor headquartered in Alabama.

Muck Rack is a public relations offering from Sawhorse Media.

ACCESS Newswire is a press release distribution platform that helps clients increase their online visibility and web presence. It provides premier syndication to leading news outlets. The solution aims to empower clients with a variety of solutions to suit any budget.

Newswire Digital

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Newswire State

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Newswire Global

Newswire Canada

Newswire Asia

Newswire UK

Newswire Latin America

Newswire Financial

Media Monitor Pro

Public Relations software is used to  manage the public relations process. It usually encompasses things like a PR contact database, a news monitoring service, automated press release distribution, and results measurement.

Public Relations (PR)

Likelihood to Recommend

Metro Monitor

Vocus PR Suite Unpublished

PR Newswire

Public Relations Manager, Florida Region

Media Monitor Pro 2018-07-02 08:48:45

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Support team

Easy to view

Daily emails

Cost effective

Competitive pricing

Media monitoring

Ease of use

Home

Public Relations (PR) Software Tools

My department used Media Monitor Pro for more than 4 years to monitor mentions of our company on television newscasts. Only those in my department, myself and my boss, log in to the platform, but we do share the information and news clips with others as a way to show ROI on the cost we pay for the monitoring program. The program allows us to find out when our company is mentioned in television newscasts, to watch the clips and share them with others.

Cost effective - Media Monitor Pro offers very affordable and competitive pricing for television news media monitoring services.
Ease of use - it's easy to view clips sent in the daily emails and to edit, download and share them with others, even if they are not registered users of the Media Monitor Pro platform.
The scope of monitoring - Media Monitor Pro monitors the majority of local news television stations throughout the country, plus a decent amount of radio stations.

Clip availability - quite frequently, the links to clips in the daily digest emails would not work. After clicking the link, you would be taken to the clip player and it would "load" for quite a while and then say the clip failed to play. I would have to contact the support team to figure out if it was an issue with the clip or why it wasn't loading.
Clip timing - often when you begin playing a clip in the player, it's not at the specific part that mentioned your company's keywords. That would mean I had to listen to a long clip/story to find what part was relevant to me.

Media Monitor Pro had a negative impact in terms of timely access to some news clips. Although the reports are delivered regularly, the issues with clicking on particular clips and not having them play properly were frustrating and left us without key clips needed in crisis situations.
Media Monitor Pro had a positive impact in terms of allowing us to easily store and categorize clips through folders by topic and date.

Cision PR Software, Vocus PR Suite, PR Newswire

Media Monitor Pro

Overview

What is Media Monitor Pro?