Overview
What is Member365?
Member365 is a premier association management and nonprofit CRM software suite that offers an all-in-one solution for organizations looking to streamline their operations. Designed specifically for associations and member-based organizations, the platform combines email campaign management, financial...
Pricing
Monthly Fee
$249
Monthly Fee
$349
Monthly Fee
$449
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $249 per month
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Member365?
Member365 is a premier association management and nonprofit CRM software suite that offers an all-in-one solution for organizations looking to streamline their operations. Designed specifically for associations and member-based organizations, the platform combines email campaign management, financial software, and CRM functionality into one central dashboard.
With Member365, users can automate tedious administrative tasks such as processing membership applications and renewals. The smart tagging and list features enable users to identify campaigns quickly, tag special member requirements, and uncover common interests among members easily. Additionally, the 360-degree view feature allows users to see every contact's history with the organization in one place instead of managing multiple data sources or spreadsheets.
Member365 boasts engagement analytics that provide insights into potential churn risks so that organizations can proactively address issues before they arise. Overall, Member365 offers powerful tools designed explicitly for professional associations, trade associations greek lettered organizations non-profits charities business networking groups looking to optimize their operations while keeping abreast of real-time reporting updates from members.
Member365 Video
Member365 Competitors
Member365 Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Frequently Asked Questions
Comparisons
Compare with
Reviews
Community Insights
- Business Problems Solved
- Pros
- Cons
Member365 has been an effective solution for non-profits looking to manage their membership and event management needs. It solves the problem of time-consuming manual tasks by streamlining management functions and allowing volunteers to focus on advancing their organizations. Users have found that the software has replaced multiple apps and workarounds, providing a comprehensive solution for invoicing, payment tracking, and engagement tracking.
One of the most appreciated features of Member365 has been its automation capabilities. It eliminates manual renewal reminders and provides an engagement score for each member, increasing efficiency and effectiveness beyond measurement. Additionally, the system's fluid and user-friendly interface enables users to become familiar with the day-to-day aspects of the system quickly. The continuous updates and releases of new features by developers have also been highly valued by customers.
Another area where Member365 has been successful is managing complex multi-sport offerings, registering numerous adult membership categories, and youth sport camps. Users have found that it is highly customizable, with developers able to create and add features at any time upon request. While there have been critiques about the lack of customization options for individual organizations, users have found workarounds for most challenges. Overall, Member365 has saved countless hours of work within all management functions, making it a cost-effective solution for small to medium-sized organizations.
User-Recommended Advantages of Member365:
Easy-to-use UI: Many users have expressed their appreciation for the easy-to-navigate user interface of Member365, requiring minimal training to master. Several reviewers noted that this feature made it easier for them to manage contact information and process payments without confusion.
Responsive Customer Service: Multiple users have praised the customer service provided by Member365, citing its speed and helpfulness in resolving issues with setup or implementation. Reviewers recommend taking advantage of onboarding assistance, which ensures a smooth transition to the software.
Affordable Pricing: A significant number of reviewers note that Member365's mid-tier pricing is reasonable for organizations' budgets, making it an affordable option compared to other association management systems. This affordability doesn't come at the cost of functionality, as several users lauded its unique features like affiliate membership and employee logins beyond the primary person.
Lack of Customizability: Some users have expressed frustration with the limited customizability options, particularly in the member portal. They feel that more flexibility in design and layout would improve their experience.
Programming Issues: Several reviewers have reported experiencing technical issues that the team was unable to resolve. These problems have caused frustration and lost productivity for some users.
Poor Customer Support: A number of users have had negative experiences with customer support, citing long delays and unhelpful solutions when submitting support tickets.