Name: MemberClicks
Rating: 7.1 (10 reviews)
Author: Personify Corp

Help Desk

Web and Video Conferencing

Customer Support

Mobile App Development

Push Notifications

Development

Online Proctoring Software

Education

Audit

Business Intelligence (BI)

Collaboration

Data Analytics  and BI Services

Embedded Business Intelligence (BI)

Partner Relationship Management

Visual Collaboration

Enterprise

Accounting

Spend Management

Finance and Accounting

Applicant Tracking

Contractor Management

Corporate Learning Management

HR Management

Job Board

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Application Server

Browser

Bug Bounty

Cloud Storage

Data Center Power

Data Quality

Desktop Management

Disk Based Backup

Extended Detection and Response (XDR)

Fraud Detection

Hadoop-Related

IT Operations Analytics

Identity Management

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Internet of Things (IoT)

MLOps

Network Performance Monitoring

Process Mining

Requirements Management

Smart Contracts

Tower Servers

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Appointment Scheduling

Competitive Intelligence

Content Management

Email Marketing

Marketing Automation

Social Media Management

Survey & Forms Building

Text to Speech

Web Analytics

Marketing

AI Meeting Assistants

Project Management

Task Management

Professional Services

Cross-Border eCommerce

Customer Relationship Management (CRM)

Lead Generation Services

Multichannel Retail

Sales

Certificate Lifecycle Management

Security

Estate Planning

Hotel Management

Insurance Underwriting and Rating

Mental Health

Multiple Listing Service (MLS)

Plagiarism Checker

Smart Cities

Telemedicine

Vertical-Specific

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### Event Management
Users generally praise MemberClicks for its event management capabilities. Reviewers appreciate the ease of event registration and the ability to work with other software. However, some users express concerns about the lack of customization options on registration forms and the challenges with setting up multi-tiered price points for events. Despite these minor drawbacks, MemberClicks seems to offer a solid foundation for managing events efficiently.

### Member Management
Users appreciate MemberClicks for its user-friendly interface and the ease with which both members and non-members can interact with the system. The software's ability to track custom fields and capture diverse member data through forms has been highlighted as a valuable feature. Additionally, the integration with other software, such as HigherLogic, enhances the overall member management experience for organizations utilizing MemberClicks.

### Customer Service
User sentiment regarding MemberClicks's customer service is generally positive, with many users highlighting the exceptional support staff and the responsiveness of the team to inquiries. While some users have experienced delays in resolving issues, the overall consensus is that the customer service provided by MemberClicks is reliable and helpful. Users appreciate the various support channels available, such as online tutorials, webinars, and live user group calls, which contribute to a positive customer service experience. Additionally, the willingness of the customer service team to address user needs and continuously improve the software is well-received by customers.

### Payment Processing
Opinions on MemberClicks's payment processing capabilities vary among users. While some appreciate the ease of collecting payments and the ability to integrate with various payment processors like Authorize.net and PayPal, others find limitations in the platform's payment module. Users have highlighted the convenience of accepting different forms of payment, such as credit cards, checks, ACH, and wire transfers, but have also expressed a desire for more flexibility in processing payments beyond membership fees. The consensus seems to be that while MemberClicks offers some useful features for payment processing, there is room for improvement to make it more versatile and user-friendly for a wider range of payment transactions.

### Website Integration
Users generally praise MemberClicks for its website integration capabilities. The seamless integration between membership data and the website, along with the user-friendly event management system, has been highlighted as a key strength. Some users have mentioned minor issues, such as the need for manual website resyncing and a slightly cumbersome banner ad system. However, overall, MemberClicks seems to deliver on the website integration front, providing the necessary tools for managing membership databases and controlling members-only website sections effectively.

### Software Integration
MemberClicks users appreciate the relatively easy-to-use nature of the software, allowing both members and non-members to make online payments through various methods and have them recorded efficiently within the system. The ability to track custom fields and capture diverse member data, as well as integrate with other software like HigherLogic, adds to the platform's appeal. However, there are mixed opinions regarding the extent of customization options available, with some users expressing a desire for more flexibility in creating custom forms and enhancing the overall user experience.

Based on user reviews, there are several recommendations for the software:

1. Incorporate every department in the office by using Webclick.
2. Before considering MemberClicks, it is recommended to get a demo and ask all the questions.
3. Improve communication within the company by using MemberClicks.
4. Become familiar with Weblink by attending webinars and tutorials.
5. Add features and forms during the setup process or within the first six months of using Weblink.
6. Avoid considering WebLink Connect as it is not competitive in the current AMS market.
7. Figure out the necessary data before importing it into MemberClicks.
8. Consider the overall goal of the website and understand MemberClicks definitions of Member, Member Type, and Prospect.
9. Check out the upgraded version of MemberClicks for new users.
10. Have patience while learning to use MemberClicks.
11. Consider a WordPress site with a membership plugin but be aware of the time and effort required.
12. Ask for all the capabilities of MemberClicks upfront to avoid surprises after signing up.
13. Highly recommend MemberClicks as the best system out there.
14. Use MemberClicks for small nonprofits that need tools to manage multiple aspects of their job.
15. MemberClicks is great for those not familiar with web management.
16. MemberClicks has carved out a niche for small staff associations and AMCs that need a simple yet comprehensive AMS.

It is important to note that these recommendations come from user experiences and opinions, and users have highlighted various aspects to consider when using these software solutions.

Easy Gathering and Organization of Member Information: Many users have expressed that MemberClicks is great for gathering and organizing information on members. They found it easy to collect payments, send out reminders, and update memberships. Numerous reviewers have specifically highlighted the software's ability to efficiently manage member data.

Customizable Features for Association Needs: Users appreciate the customizable features offered by MemberClicks that cater to a broad range of association needs. They value the constant evolution of the software and the addition of more useful tools based on customer feedback. Several reviewers have praised the flexibility provided by MemberClicks in adapting to their specific requirements.

One-Stop Shopping with All-in-One Solution: The one-stop shopping aspect of MemberClicks has been well-received by users who appreciate having everything in one place, including website, email, and membership management. This integrated approach saves time and effort for organizations as they can handle multiple tasks within a single platform.

Slow transition to cloud-based product: Some users have found the transition to a cloud-based product slow and frustrating, as it has taken longer than expected to fully migrate their data and access the software. This has caused delays in their ability to take advantage of the benefits offered by a cloud-based solution.

Outdated desktop-based software: Several reviewers have expressed frustration with the outdated nature of the desktop-based software provided by MemberClicks. They feel that it lacks modern features and functionality, making it less efficient and effective for their needs compared to more up-to-date software options available in the market.

Difficulty in organizing membership levels: Users have mentioned challenges in effectively organizing membership levels within MemberClicks. They find it difficult to manage different types of members and corporate memberships efficiently using the system's current organizational capabilities.

MemberClicks in Atlanta offers what the company describes as a complete end-to-end AMS, including member database and both application and renewal process document generation and automation.

Wild Apricot is an association management platform that emphasizes automation of member lifecycle management (i.e. attract, engage, renew), and also assists with receiving online payments and payment processing, and website content and engagement.

Wild Apricot was acquired by Personify Corp in 2017.

Personal

Group

Community

Professional

MemberClicks

Association Management software is primarily designed to automate some of the standard management tasks of membership organizations, where members pay monthly or annual dues. These systems include not just membership management and event management, but also campaign management for targeted marketing campaigns, subscription and publications management, and award management.

Association Management

Memberclicks Demo for AMS Demo Day

AMR + MemberClicks: Event Demo

Likelihood to Recommend

Likelihood to Renew

Usability

Support Rating

Implementation Rating

Founder

MemberClicks 2023-11-08 07:57:52

Dropbox

Dropbox DocSend

Google Drive

WhatsApp Business

MemberClicks 2021-12-30 01:49:26

Intuit Mailchimp

HubSpot Marketing Hub

Eventbrite

PayPal Payments Pro

QuickBooks Self-Employed (discontinued)

IONOS Hosting

MemberClicks 2018-06-19 09:53:39

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Data collection

Event management

Management system

Payment methods

Via email

Receive payments

Website is easy

Easy to manage

Contact center

Home

MemberClicks serves as our association management software - database, events, and listserv.

Our members loved the listserv function, although searchability was limited

Terms, conditions and pricing changed with limited notice
Customer service was untimely
No client relationship, despite purporting to have one

Membership database
Repository of resources
Listserv

Return on investment has been negative ($6,500 in additional, unexpected expenses) during final year

We used MemberClicks in one of our public speaking groups to help ease out membership management and plan our events in a more effective manner. Certainly the tool stood tall to it's promise and we've conducted many events with this tool. It can even manage payments seamlessly removing all the hassle of traditional options.

Membership renewal
Event ticketing
Payments

UI could be improved
Not all payment methods are supported
Cross-sharing of tickets can be improved

Auto renewal of membership
Event invoicing
Payments

Achieve higher renewal rates
Reduce the hassle of payment collection
Standardization of ticketing process

Google Drive, WhatsApp Business, DocSend, from Dropbox

ANHC Pro uses Memberclicks to manage membership and run our website.

MemberClicks does an excellent job at managing our memberships. It collects payments, sends out reminders, updates member status based on payments.
We also use MemberClicks for invoicing for special services. Through Memberclicks we can produce, track, and receive payments for invoices.
Our MemberClicks website is easy to manage. We can add pages, blogs, events, and announcements easily.
The contact center works well for contacting individuals or groups via email.

Memberclick would be better with email sequencing capabilities
SMS messaging would also be a nice addition to the platform
Eventbrite data collection would be great. ANHC Pro uses Eventbrite instead of the built-in event management system because of Eventbrite markets to a wider audience.

We were able to increase sales by nearly 100% in one year, more than covering our investment.

Eventbrite, PayPal Payments, MailChimp, QuickBooks Self-Employed, 1&1

Managing Memberships
Email Communications
Website Maintenance

Elist have helped us further organized and address member needs
Articles help us help information on our website current
The advanced search option helps up sort members by shared attributes for specific communications
Ad Hoc invoicing takes care of billing for our special services.

In the future we may use Memberclicks to better track and organize events
We may take advantage of committees to increase member involvement

Price
Product Features
Positive Sales Experience with the Vendor
Third-party Reviews

I would not change the evaluation process. I compared Memberclicks to several other products and it was the right fit for my budget.

I do not have a specific time in mind where I got exceptional support. However, many times I have not been able to get a problem fixed with the given directions and the support staff will fix it for me and explain what they did to fix it so that I can do it in the future.

Contact Center
Advanced Search for Profiles
Invoicing

The forms are a little cumbersome, but the Memberclicks setup team created base forms that can be easily used as templates.

MemberClicks

Overview

What is MemberClicks?