Name: Memfault
Rating: 8 (3 reviews)
Author: Memfault

Digital Adoption

Help Desk

Web and Video Conferencing

Customer Support

Mobile App Development

Push Notifications

Text Editors

Development

Online Learning

Education

Business Intelligence (BI)

Collaboration

Enterprise

Accounting

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Recruitment Automation

Resume Parsing

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AI Agent Builder

App Development

Browser

Cloud Storage

Component Content Management

Data Center Infrastructure Management

Fraud Detection

Hosted Virtual Desktop

Hyper-Converged Infrastructure

Integration Platform as a Service (iPaaS)

Internet of Things (IoT)

Managed Print

Network Performance Monitoring

Process Mining

Security Awareness Training

Software Defined Storage (SDS)

Solid State Drives

Tower Servers

Virtual Desktop Infrastructure (VDI)

Virtual Private Network (VPN)

VoIP Monitoring

Web Application Firewalls

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Business Card Scanning

Content Management

Data Management

Digital Analytics

Digital Experience Platforms (DXP)

Email Management

Email Marketing

Event Registration

Graphics

Heatmap and Session Recording

Marketing Automation

Marketing OS

Online Reputation Management

Real-Time Interaction Management

Search Marketing Intelligence

Social Media Management

Social Media Publishing

Survey & Forms Building

Swag Management

Web Analytics

Marketing

Business Caller ID

Project Management

Professional Services

Customer Relationship Management (CRM)

eCommerce

Sales

Assisted Living

Car Rental

Church Management

Construction Accounting

Jail Management

Vertical-Specific

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### Debugging and Troubleshooting
Users consistently praise Memfault's debugging and troubleshooting capabilities, highlighting its effectiveness in quickly detecting and resolving issues within connected devices. The platform's ability to provide real-time visibility into errors, crashes, and system faults has been lauded for streamlining the troubleshooting process and ensuring optimal device performance. Reviewers have emphasized the ease of monitoring device metrics, tracking down stack overflow issues, and efficiently resolving critical problems, attributing Memfault with significantly enhancing their debugging workflows. Additionally, users appreciate the proactive approach taken by Memfault in identifying and addressing potential issues, instilling confidence in the platform's ability to maintain the stability and reliability of connected products.

### Support and Customer Service
Users consistently praise Memfault's support and customer service for being readily available and helpful in addressing any issues that arise. The positive feedback highlights the ease of integration and the quick response times from the support team. Customers find value in the intuitive webapp that simplifies fault inspection and data analysis, enhancing the overall user experience.

### Problem Resolution Efficiency
Users consistently praise Memfault for its problem resolution efficiency capabilities, highlighting its ability to detect and solve issues in a timely manner before they escalate. The platform's efficient problem resolution functionality has garnered positive feedback for its stability and accuracy in monitoring device performance and battery life. Users appreciate the real-time alerts that help in identifying and addressing potential problems promptly, ensuring smooth operation and optimal device functionality.

### Device Monitoring
Users unanimously praise Memfault's device monitoring capabilities. They appreciate the stability and visibility it provides for all connected devices, allowing them to track device performance, battery life, and receive alerts for potential issues in real-time. Memfault's SDK is highly regarded for its ease of access and accurate monitoring of device operations. Additionally, users find the real-time dashboards and custom metrics offered by Memfault invaluable for understanding and improving hardware performance.

### Firmware Management
Users generally praise Memfault for its robust firmware management capabilities. The ability to deploy specific firmware versions for internal testing and the real-time visibility into issues have been highlighted as significant advantages. However, some users have expressed minor concerns about the lack of fine-grained access control and difficulties in managing metrics effectively. Despite these challenges, Memfault's firmware management features have been commended for streamlining the deployment process and facilitating efficient issue diagnosis.

Memfault has proven to be an invaluable tool for users in solving a variety of business problems related to IoT device management and troubleshooting. Users have praised Memfault for its ability to detect and debug problems in IoT devices, allowing for timely resolution before more systems are affected. This helps prevent costly downtime and ensures the smooth operation of connected devices.

The SDK provided by Memfault enables excellent monitoring and error validation for each device, ensuring good functionality and security. Users appreciate that Memfault simplifies log management, saving them significant time compared to manual analysis. With Memfault, users can easily interpret logs and send lightweight Memfault links instead of heavy log data, streamlining the process.

One key business problem that Memfault solves is providing visibility into how devices' firmware is performing in the field. This boosts user confidence in the product's performance and allows for proactive problem identification. Additionally, users have found that Memfault's top-notch support is highly valued, as it provides troubleshooting expertise and fast remote diagnosis of issues with firmware during trial deployments.

Furthermore, Memfault has been instrumental in resolving faults and crashes in large-scale deployments of connected products, preventing warranty violations and potential problems. It is particularly crucial for battery-operated products, as it helps minimize faults that can impact battery life and overall product performance.

Overall, users rely on Memfault as a service that gives them confidence in quickly and effectively resolving any future issues they may encounter with their IoT devices. The easy access, consistent performance, unified management system, and real-time insights provided by Memfault make it an essential tool for maintaining the optimal functioning of IoT devices and ensuring customer satisfaction.

Memfault is a cloud-based platform designed to help teams monitor, debug and update connected devices. The software provides crash-reporting tools, metrics collection capabilities along with software update and configuration management features that allow users to catch bugs in the field before they are noticed by end-users. It enables remote debugging of devices, providing insights into device crashes without requiring any physical access to the hardware.

The application aims to provide remote monitoring for hardware engineering teams, so they can continuously monitor their fleet's health from anywhere at any time. Users have complete control over the exact data sent from each device, allowing them to remove sensitive PII or other information as needed while collecting valuable insights into user behaviors and product usage that can drive business decisions. Memfault de-risks OTA updates with near real-time monitoring and controlled releases that ensure new releases ship confidently without disruption.

Memfault offers customizable integration SDKs for users who wish to integrate it easily into their existing infrastructure. With full data encryption from device-to-cloud during transmission of sensitive data and SOC 2 Type II compliance along with GDPR compliance certifications, companies worldwide can trust this platform helps keep their devices safe while delivering deep insights that improve customer experience while reducing churn rates overall.

Memfault is a cloud-based observability platform for connected device debugging, monitoring, and updating, as well as provides solutions for firmware delivery and diagnostics to consumer electronics businesses. 

Memfault's infrastructure upgrades can be used to reduce risk, decrease shipping times, and resolve issues proactively.

Memfault’s SDK works with existing hardware to monitor and deploy a firmware to low level devices via Bluetooth, Wi-Fi, USB, or proprietary protocol. The company does their own software updates and diagnostics for all of their products .

Datadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.

Standard

Infrastructure

Log Management

DevSecOps Pro

DevSecOps Enterprise

SolarWinds NPM is a monitoring and performance management platform. It provides performance troubleshooting support, auto network discovery, customizable thresholds, and can be rapidly deployed.

SolarWinds Network Performance Monitor (NPM)

Memfault

Observability

Remotely debug, monitor, and update Nordic IoT devices with Memfault

Memfault is the first IoT Reliability platform designed to help hardware teams ship better products, faster with performance monitoring, device debugging, and OTA Update capabilities. Memfault takes out the guesswork and allows engineering and support teams to instantly identify an issue, root cause it with hard data, and publish a fix.

Request a demo to learn more: https://memfault.com/demo-request/

Memfault: IoT Reliability Platform

Memfault is an embedded software technology platform designed to help hardware teams ship better products, faster. Memfault takes out the guess work and allows engineering and support teams to instantly identify an issue, root cause it with hard data, and publish a fix.

Memfault Overview: 0:01
Memfault Product Demo 1:55

Memfault for Embedded Overview

065 - François Baldassari (Memfault) On Preparing for YC's Demo Day

Likelihood to Recommend

<p>Memfault provides solutions for firmware delivery, monitoring, and diagnostics to consumer electronics businesses. It's software automatically catches, triages, and fixes firmware bugs on any hardware platform. </p><p>Memfault is based in San Francisco, California.</p>

Chief Technology Officer

Memfault 2022-06-13 11:26:56

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Home

Observability Tools

Memfault is deployed on every Diamond Kinetics sensor that runs FreeRTOS. It provides crash reporting for our entire fleet of devices and enables us to aggregate information at scale that would have otherwise taken a LOT of custom development time to implement. We use it for releasing and monitoring firmware versions across our fleet as well as metric aggregation for better understanding how our customers use our product in the field.

Crash Reporting
Metric Aggregation
Deploying Firmware
Device Lifecycle Tracking

Sometimes I need different views for charting, but the API enables data access for custom reports

Crash Reporting
Fully featured & well documented API
The absolute best customer support and product team out there

We were able to launch our current generation product months earlier than we would have otherwise. Knowing that we caught more bugs in development because of Memfault and would be able to observe and react to anything we missed after launch