Name: Mercury.ai - Conversational Experience Platform
Uploaded: 2019-04-24T19:30:00.000Z
Duration: 1 min 1 s
Description: Mercury.ai is the conversational AI platform for businesses to create contextual AI assistants and chatbots. It's the one-stop solution to build and integrate conversational experience with high expectations on dialogue understanding and behavior as well as collaboration and integration. Start building for free now: https://www.mercury.ai/

Call Center Workforce Optimization

Help Desk

Web and Video Conferencing

Customer Support

Mobile App Development

Development

Business Intelligence (BI)

Collaboration

Data Discovery and Visualization

Document Management

Dropshipping

Integrated Workplace Management (IWMS)

Enterprise

Accounting

Payment Gateway

Spend Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Course Authoring

Employee Monitoring

Employee Performance Management

HR Management

Payroll

Professional Employer Organizations (PEO)

Recruitment Agency

Recruitment Automation

Succession Planning

Talent Intelligence

Talent Management

Video Interview

Workforce Analytics

Workforce Management

eLearning Content

Human Resources

C/C++ Integrated Development Environments

Cloud Storage

Compliance Consulting

Configuration Management Databases

Data Quality

Distributed Denial of Service (DDoS) Protection

Fraud Detection

IT Alert Management

In-Memory Databases

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Network Performance Monitoring

Remote Monitoring and Management

Tower Servers

Virtual Private Network (VPN)

Zero Trust Security Solutions

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Competitive Intelligence

Consumer Ratings & Reviews

Content Management

Email Marketing

Email Testing

Market Intelligence

Marketing Automation

Presentation

Social Media Advertising

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Field Sales Software

Multichannel Retail

Sales

Antivirus

Certificate Lifecycle Management

Secure Access Service Edge (SASE)

User and Entity Behavior Analytics (UEBA)

Security

Car Rental

Home Health Care

Insurance Agency Management

Legal Research

Library Management

Vertical-Specific

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Fin by Intercom

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Salesforce Sales Cloud

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Zendesk Suite

Zendesk

Sprinklr Service

Sprinklr

Comm100

Olark

Genesys DX (discontinued)

Discontinued Products

ChatGPT

OpenAI

Azure AI Bot Service

Microsoft

Google Cloud Dialogflow

Google

Amazon Lex

Amazon AWS

Kore.ai

xAI Grok

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Chatfuel

Rasa

Rasa Technologies Inc

ChatBot

SnatchBot

Engati Platform

Mercury is a messaging and bot platform designed to provide businesses with an all-in-one solution for building intelligent virtual assistants and chatbots. The platform uses conversational AI to drive business success, improve customer experiences, and increase revenues. With Mercury's proprietary natural language understanding (NLU) technology, the software provides precise intent and entity recognition in multiple languages.

Mercury offers code-free integrations with CRM providers, e-commerce platforms, and conversation design tools that make it easy for non-technical teams to build sophisticated service automation solutions. The software also includes REST APIs that allow individual solutions to be developed on top of the Mercury ai platform. Additionally, users can run reports on huge data sets in seconds or minutes using interactive drag-and-drop fields while modifying their reports until they find trends, patterns, and solutions hidden within the data. Overall, Mercury aims to help businesses reduce support costs while increasing Net Promoter Scores and customer loyalty by providing impactful customer experiences across multiple channels and languages through Intelligent Virtual Assistants and Chatbots.

No-code conversational AI platform. Mercury aims to make it easy to create outstanding customer experiences with AI chatbots and live-messaging. On a website, WhatsApp and Messenger.

Fin is Intercom’s AI Agent for customer service, designed to deliver high-quality answers, even for complex queries. It works with any helpdesk, or it can be paired with Intercom’s next-generation Helpdesk to get the full Intercom Customer Service Suite.

Fin with your current helpdesk

Fin with Intercom’s Helpdesk

Copilot add-on

Proactive Support Plus add-on

The Early Stage program

Genesys Cloud CX (formerly PureCloud, Genesys Cloud) is a contact center application optimized for automatic call distribution, interactive voice response, email, social media, chat, and text/SMS. It is also a VoIP interconnect service provider.

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Genesys Cloud CX 2 - Digital + Voice

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Mercury.ai

AI Chatbot

Mercury.ai GmbH

Mercury.ai - Conversational Experience Platform

Mercury.ai is the conversational AI platform for businesses to create contextual AI assistants and chatbots. It's the one-stop solution to build and integrate conversational experience with high expectations on dialogue understanding and behavior as well as collaboration and integration. Start building for free now: https://www.mercury.ai/

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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What is Mercury.ai?