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Metalogix Archive Manager

Metalogix Archive Manager

Overview

What is Metalogix Archive Manager?

Quest Software now offers an enterprise information archiving (EIA) solution via their acquisition of the Metalogix solution suite in 2018. Metalogix Archive Manager, available in two editions (Archive Manager for Exchange, and Archive Manager for Files), support email archiving, and…

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Recent Reviews

TrustRadius Insights

Easy to Use: Many users have found Archive Manager easy to use, which has made it comfortable and convenient for them to work with. They …
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Pricing

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What is Metalogix Archive Manager?

Quest Software now offers an enterprise information archiving (EIA) solution via their acquisition of the Metalogix solution suite in 2018. Metalogix Archive Manager, available in two editions (Archive Manager for Exchange, and Archive Manager for Files), support email archiving, and allows users…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Metalogix Archive Manager?

Metalogix Archive Manager Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(5)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Easy to Use: Many users have found Archive Manager easy to use, which has made it comfortable and convenient for them to work with. They have expressed that the user interface is intuitive and straightforward, allowing them to quickly navigate through the software's various functions.

Various Features and Advantages: Users appreciate the numerous features and advantages provided by Archive Manager. One of the standout features is its ability to effectively archive email and messaging content, helping users better manage their digital communications. The software also offers advanced search capabilities, making it easier for users to locate specific archived items when needed.

Good Online Support: The availability of good online support from Archive Manager has been highly valued by users. Whenever they encounter any issues or questions while using the software, they can rely on prompt assistance from the support team. This not only helps in resolving problems efficiently but also ensures a smooth experience throughout their usage of Archive Manager.

Long archiving process: Some users have mentioned that the archiving process in the program can be time-consuming. They have experienced delays while waiting for files to be archived, which could be seen as a downside by those who prioritize efficiency.

Outdated user interface: Several reviewers have expressed their desire for updates to the user interface of the application. They feel that the current interface is outdated and clunky, comparing it to Windows 95. A more modern and streamlined user interface would enhance the overall user experience.

Limited to desktop app: A number of users have expressed their preference for a cloud version of the application instead of being limited to a desktop app. They believe that having a cloud-based option would provide more flexibility and accessibility, especially for remote work situations.

Attribute Ratings

Reviews

(1-2 of 2)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use Archive Manager for Files and Exchange edition. As a government agency we have Very long retention lengths on some of our files and emails. Rather than saving all indefinitely I am able to apply different retention policies base on where it exists and what it is. I am then able to save the retained files to less expensive storage.
  • Archive Manager is very reliable and only requires attention when updates are needed.
  • I am able to have different retention policies based on various criteria. Our Police department has different requirements and our Parks department so I am able to give them different policies. This saves a lot of storage an money as having to save all data the same length of time would be very expensive.
  • Archive Manager is very versatile. There are versions for Exchange, file storage, O365 and SharePoint.
  • Archive Manager has a very steep learning curve. In some areas it seems unnecessarily complicated. You can either spend a great deal of time reading the never ending documentation or pay for their installation services.
  • Metalogix was recently acquired by Quest. Since this transition, their support had greatly gone downhill. The last couple of times I have opened a ticket I have been asked for a service tag. Metalogix products do not have service tags and the front level techs seem to be unaware of this.
Archive Manager is very cost effective and much less expensive than Veritas Enterprise Vault. I use Archive Manager as protection from ransomware. This has saved me more than once where I can very rapidly restore encrypted files. It is also hardware agnostic and very flexible.
  • Archive Manager has saved me from having to buy more expensive storage. I am able to save archived files to much less expensive hardware.
  • Exchange server performance is improved since messages are replaced by shortcuts resulting in much smaller databases.
Archive Manager is hardware agnostic where some others require a hardware appliance and licensing was a much lower cost for us.
Customer support is great and I will typically work with the same representative every time. He is very knowledgeable in the product and has been with Metalogix for a long time. I am concerned how the acquisition from Quest will affect this. It seems like their pool of knowledgeable support representatives is small.
Richard Gray | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
MAM is deployed across our entire organization and helps us keep mailbox bloat manageable.
We also integrate with MAM from our in house ERP system to link emails to Job Records.
  • Email archiving and retrieval - leaves a stub in the users mailbox so they can still see and retrieve emails directly from their mail client.
  • Very little admin or maintenance required from IT.
  • PST Scavenging - MAM has a tool that will hun the network for rogue PSTs, and import same into MAM so the PST can be deleted.
  • The Metalogix team are one of the best support teams we've ever dealt with.
  • Prompt, knowledgeable and friendly.
  • Nothing comes to mind.
MAM does email archiving, indexing and retrieval extremely well, and at a better price point than some of the bigger name competitors.
  • MAM has enable us to tier our email storage intelligently between high speed SAN, Low Cost NAs and Amazon cloud.
  • GFI
Large enterprise scalablity.
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