September 17, 2019
Easy Tasks
- Changing user credentials and phone settings/features
- Setting up new users from scratch
- Logon/logoff at any location
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Showing 7 of 86 MiCloud Connect (formerly ShoreTel) ratings and reviews.
Reviews (1-7 of 7)
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September 12, 2019
Easy Tasks
- Using Call Flow Editor.
- Making calls.
- Using Phone Assistant.
- Using the online portal to make changes to settings.
September 17, 2019
Easy Tasks
- I like that even when voice messages are deleted but a detail was missed, it's easy to retrieve them before a certain period of time.
- Forwarding calls is very simply, and being able to add notes to provide short context to the recipient is a time-saver at times.
Easy Tasks
- Dial 611 for support
- Ticket system
- Mobile app
May 12, 2017
Easy Tasks
- Dialing
- Transferring
- Conferencing
May 03, 2016
Easy Tasks
- Voicemail
- Administrative tools (Adds/moves/changes to system or individual users)
- Help Button
- Communicator (collaboration tool- IM, Audio, video)
- Call Recording
June 13, 2015
Easy Tasks
- Director - the administrative portal.
- The phones - excellent sound quality and easy to use.
- ShoreTel Communicator - the end users desk top call control
MiCloud Connect (formerly ShoreTel) Scorecard Summary
Feature Scorecard Summary
What is MiCloud Connect (formerly ShoreTel)?
MiCloud Connect (formerly ShoreTel) is a business communications solution that combines a distributed communications platform, intuitive user applications, IP phones, and an easy-to-use management system that integrates with leading business information systems. Voice Switches are purpose-built appliances providing VoIP telephony with reliability and availability. The appliances help extend system capabilities and secure access for remote IP phones and SIP service providers.
ShoreTel was acquired by Mitel in 2017; according to Mitel, they will continue to offer and support ShoreTel products, now under the name MiCloud Connect.
ShoreTel was acquired by Mitel in 2017; according to Mitel, they will continue to offer and support ShoreTel products, now under the name MiCloud Connect.
Categories: Unified Communications as a Service (UCaaS), VoIP
MiCloud Connect (formerly ShoreTel) Screenshots
MiCloud Connect (formerly ShoreTel) Video
MiCloud Connect Client Demo
MiCloud Connect (formerly ShoreTel) Downloadables
MiCloud Connect (formerly ShoreTel) Competitors
MiCloud Connect (formerly ShoreTel) Pricing
- Does not have featureFree Trial Available?No
- Does not have featureFree or Freemium Version Available?No
- Does not have featurePremium Consulting/Integration Services Available?No
- Entry-level set up fee?No
| Edition | Pricing Details | Terms |
|---|---|---|
| Essentials | 20.99 | per user/per month |
| Premier | 26.59 | per user/per month |
| Elite | 38.49 | per user/per month |
MiCloud Connect (formerly ShoreTel) Technical Details
| Deployment Types: | On-premise |
|---|---|
| Operating Systems: | Windows, Mac |
| Mobile Application: | No |