September 17, 2019
Innovative Uses
- ShoreTel Sky Phone Assistant is powerful for us to use as we're not ready for a true Call Manager yet
- Ability to see "in-use" on phones
- Capability to train staff by listening in
Filter Ratings and Reviews
Showing 5 of 86 MiCloud Connect (formerly ShoreTel) ratings and reviews.
Reviews (1-5 of 5)
Companies can't remove reviews or game the system. Here's why.
September 12, 2019
Innovative Uses
- The Conferencing feature is a nice benefit of Shoretel Sky.
- Phone Assistant is a very powerful feature of the system.
- Find me / follow me is a very important feature that makes it easy to locate someone.
Innovative Uses
- Disaster recovery
May 03, 2016
Innovative Uses
- We have used the system to track marketing campaigns.
- We have used the system to bill back (for client) _ All calls from xyz extension to be charged $X.OO
- ------------------------------------------------------
June 13, 2015
Innovative Uses
- Version 14.2 allows for native SIP so we easily added SIP trunks to our system which allowed us to use DiD's in other markets on the same trunk group (San Antonio and Orlando).
- We integrated our LifeSize Video Conferencing system with the ShoreTel system to increase use of video by our users.
MiCloud Connect (formerly ShoreTel) Scorecard Summary
Feature Scorecard Summary
What is MiCloud Connect (formerly ShoreTel)?
MiCloud Connect (formerly ShoreTel) is a business communications solution that combines a distributed communications platform, intuitive user applications, IP phones, and an easy-to-use management system that integrates with leading business information systems. Voice Switches are purpose-built appliances providing VoIP telephony with reliability and availability. The appliances help extend system capabilities and secure access for remote IP phones and SIP service providers.
ShoreTel was acquired by Mitel in 2017; according to Mitel, they will continue to offer and support ShoreTel products, now under the name MiCloud Connect.
ShoreTel was acquired by Mitel in 2017; according to Mitel, they will continue to offer and support ShoreTel products, now under the name MiCloud Connect.
Categories: Unified Communications as a Service (UCaaS), VoIP
MiCloud Connect (formerly ShoreTel) Screenshots
MiCloud Connect (formerly ShoreTel) Video
MiCloud Connect Client Demo
MiCloud Connect (formerly ShoreTel) Downloadables
MiCloud Connect (formerly ShoreTel) Competitors
MiCloud Connect (formerly ShoreTel) Pricing
- Does not have featureFree Trial Available?No
- Does not have featureFree or Freemium Version Available?No
- Does not have featurePremium Consulting/Integration Services Available?No
- Entry-level set up fee?No
| Edition | Pricing Details | Terms |
|---|---|---|
| Essentials | 20.99 | per user/per month |
| Premier | 26.59 | per user/per month |
| Elite | 38.49 | per user/per month |
MiCloud Connect (formerly ShoreTel) Technical Details
| Deployment Types: | On-premise |
|---|---|
| Operating Systems: | Windows, Mac |
| Mobile Application: | No |