Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
- Answering rules (24)9.090%
- Call park (26)8.787%
- Call recording (23)8.383%
- Directory of employee names (27)8.383%
Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of MiCloud Connect, and make your voice heard!
Entry-level set up fee?
- No setup fee
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
- Tech Details
ShoreTel was acquired by Mitel in 2017; according to Mitel, they will continue to offer and support ShoreTel products, now under the name MiCloud Connect.
|Operating Systems||Windows, Mac|
Update moving them up a notch! Service and call clarity are really good.
For replacing a deskphone with a softphone.
Enabling users to fix their holiday status after they left the office as they usually do..
A less appropriate scenario is to use it in a team which is seated in the same room, I can relate to this example. However, if it is being used organization wide then it does serve its purpose to such teams as well, since people from other departments can contact them for a lot of various purposes. I am sure that it can be made more useful for inter team communication as well by adding features considering inter team communication as a usecase.