September 17, 2019
Score 8 out of 10
Read Joe DiCristofano's full review
Likelihood to Renew
We've been able to negotiate better costing structures; the cost-benefit ratio of switching is unfavorable; ShoreTel is very willing to work with us to make us satisfied and build a strong relationship. Their flexibility and dedication to "make things right" has built good trust with us and our management. They are upfront about any issues.