MiCloud ConnectFormerly ShoreTel
MiCloud Connect
MiCloud Connect
Starting at $20.99 per user/per month
View PricingOverview
What is MiCloud Connect?
MiCloud Connect is a business communications solution for contact centers that includes features like IP PBX telephony service, desk phones, softphone, and collaboration tools. It is integrable with other business communication technology, including Microsoft Outlook and CRM software.
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Awards
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Popular Features
View all 16 features- Answering rules (24)9.090%
- Call park (26)8.787%
- Call recording (23)8.383%
- Directory of employee names (27)8.383%
Reviewer Pros & Cons
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Pricing
View all pricingEssentials
$20.99
On Premise
per user/per month
Premier
$26.59
On Premise
per user/per month
Elite
$38.49
On Premise
per user/per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Product Demos
MiCloud Connect Client Demo
02:46
Features
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Product Details
- About
- Competitors
- Tech Details
- Downloadables
- FAQs
What is MiCloud Connect?
MiCloud Connect (formerly ShoreTel) is a business communications solution that combines a distributed communications platform, intuitive user applications, IP phones, and an easy-to-use management system that integrates with leading business information systems. Voice Switches are purpose-built appliances providing VoIP telephony with reliability and availability. The appliances help extend system capabilities and secure access for remote IP phones and SIP service providers.
ShoreTel was acquired by Mitel in 2017; according to Mitel, they will continue to offer and support ShoreTel products, now under the name MiCloud Connect.
ShoreTel was acquired by Mitel in 2017; according to Mitel, they will continue to offer and support ShoreTel products, now under the name MiCloud Connect.
MiCloud Connect Screenshots
MiCloud Connect Video
MiCloud Connect Client Demo
MiCloud Connect Competitors
MiCloud Connect Technical Details
Deployment Types | On-premise |
---|---|
Operating Systems | Windows, Mac |
Mobile Application | No |
MiCloud Connect Downloadables
Frequently Asked Questions
MiCloud Connect is a business communications solution for contact centers that includes features like IP PBX telephony service, desk phones, softphone, and collaboration tools. It is integrable with other business communication technology, including Microsoft Outlook and CRM software.
Reviewers rate Answering rules and Audio conferencing highest, with a score of 9.
The most common users of MiCloud Connect are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
(115)
Attribute Ratings
Reviews
(1-25 of 27)- Popular Filters
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September 09, 2021
Essential for Office Communication
September 17, 2019
ShoreTel Sky VoiP review and consideration
Score 8 out of 10
Vetted Review
Verified User
March 14, 2018
ShoreTel Easy and Rock Solid
February 01, 2018
Shoretel is made for all business models, big and small!
September 08, 2017
From the perspective of a single technology user.
June 26, 2017
ShoreTel VoIP PBX
May 02, 2017
Great phone system that ShoreTel is
January 18, 2017
Shore-nuff ShoreTel is still Awesome!
November 18, 2016
Shortel Install and expansion
November 16, 2016
Shortel makes business simple!
November 15, 2016
ShoreTel worked for us
August 10, 2016
ShoreTel works for our mobile workforce
Score 1 out of 10
Vetted Review
Verified User
May 19, 2016
ShoreTel
April 27, 2016
ShareTel for ShoreTel
March 26, 2015
Shoretel Sky
Score 2 out of 10
Vetted Review
Verified User
December 19, 2014
ShoreTel outshines the rest
December 04, 2014
A Great Partner Relationship
Score 9 out of 10
Vetted Review
Verified User
January 31, 2014
Great Product and Support
Score 8 out of 10
Vetted Review
Verified User
January 11, 2014
Dependable Service
Score 10 out of 10
Vetted Review
Verified User
September 07, 2013
ShoreTel Defines Ease of Use, Customer Service and Simplicity
Score 10 out of 10
Vetted Review
Verified User