March 23, 2020
Score 7 out of 10
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Pros and Cons
- The admin portal is easy to use and manage users.
- Deployment of new users is easy.
- The cloud solution makes it easy to deploy in new offices or for at-home employees.
- The user interface of the product is intuitive and easy to use.
- The mobile app continually has issues operating as it is supposed to.
- There is no "native" video conferencing solution.
- The web conferencing solution has lag issues occasionally. It doesn't seem to be as stable as other solutions.
- For whatever reason, the softphone on desktop struggles when using headsets instead of the computer's natively built in mic and speakers.