TrustRadius
Canadian company Mitel offers MiContact Center, a call center solution which can be scaled to meet the needs of SMBs and larger enterprises.https://dudodiprj2sv7.cloudfront.net/product-logos/9M/2T/0A2ESFBIXRS7.pngMitel Networks CorporationSatisfied MiContact Center Administrator2016-01-25T18:24:11.442ZMiContact Center is used across the enterprise as a monitoring and reporting tool.,RealTime monitors of employees and queues.
Reporting with CCMWeb and using Auditor.
Data mining for ACD.,Software flaws.
Cannot export from the YourSite Explorer,
Softphone issues.,8Christine Ondria
Unspecified
MiContact Center
5 Ratings
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