Microsoft 365 (formerly Office 365) Reviews

If it was more reliable it would be excellent. It’s a great idea that has not been implemented well. I have been using Microsoft products for over 20 years and I sometimes wonder about their quality assurance.

Support is provided on the basis of what’s cheapest to supply, rather than on quality and with barely concealed contempt for the customer. This is a perennial problem with the technology industry these days.

It works well in virtually every organization from small to medium to enterprise. Though there are a number of open-source equivalents that work well and even handle MS Office files easily, MS Office is clearly the market leader (something like 90% of the email and authoring market according to a 2020 Gartner study) so generally the learning curve is not steep.

MS Support has been very responsive and effective. As a rule, little action was ever required.

It can be best for organizations who need more security for their official databases. Not suitable for the organizations who are lesser in their budget allocation for software purposes, as they can get nearly similar software at cheaper prices.

Most of the time when I need any help, I've gotten it by customer support services of Microsoft and it also has a rich community support available throughout the world.

Office 365 is definitely well suited both for work and personal use. After its deployment in the whole company, employees can also benefit from this set of applications for personal use as well. In the work environment, Office 365 helped with file administration and communication within departments, implicating users in the responsible use of data.

Microsoft's support and its peer community are wide and fruitful. Support may come in different ways, but there's always a way that your issue will be solved. You may discuss with support, search in Microsoft's forum, or even ask the community in Microsoft official channels. One way or the other, there's someone available for assisting you.

I would recommend this for teams but would highly not recommend anyone to move email service as its extremely unreliable. Lots of important emails got missing. I thought it may be one or 2 trivial incidents but when it became consistently unreliable had to move on. I will keep some services for teams and SharePoint but not for emails.

Perfect for email - that almost goes without saying. Robust, stable and just works. Email archiving and legal holds are also excellent tools for a lot of industries and these too work very well. Office online and offline makes for a special type of access that fits most end users. As you can see there are not many areas that I can think of offhand where Office 365 is not appropriate.

Microsoft Office 365 is well-suited to organizations of any size, I believe, whether small, mid-size, or large, because it is multi-faceted and easily adaptable to an organization's day-to-day operation. The suite also contains a number of applications that can be customized for your employees' use. Most aspects of the suite are rather easy to grasp, even for those who have never used Office software before.

I have rarely had to contact Microsoft for support, so I don't really know how responsive they are or how robust their support operations are. But never having had to contact them for support is what I would consider a great thing!

Microsoft Office 365 can be very useful to a wide range of organizations such as businesses and education. Microsoft Office 365 has the flexibility to be useful to almost everyone. For example, Excel can be useful for both the Operations and Finance departments.

Microsoft Office 365 has many guides online for its users. They are very descriptive in their instructions and are easy for a beginner to use. Microsoft Office 365 has also made my organization's daily tasks easier. Questions and concerns can always be found through Microsoft's website and they also have great support.

Microsoft Office 365 is well suited for a very wide large group of audiences. Currently, every department in my organization uses Microsoft Office 365 daily. This includes Accounting, Operations, and Sales. I believe Microsoft Office 365 can also be well suited for educational audiences as well. Microsoft Office 365 can be very helpful for both teachers and students as well.

Microsoft Office 365 has many guides and tutorials online for their product. There are many guides and easy to follow instructions online for all their users to follow along. Also, their online and phone support has been second to none. Their online support has been very helpful to the employees in my organization.

Office 365 is well suited for us where storage is at a prime. We have 10TB of OneDrive storage for all users as well as a 50GB mailbox. To achieve that level of storage on premise for 20,000 users would not be possible, both for cost and actual storage. We recently implemented Teams and it is great for collaborating.

Office 365 is much more than just email. When used with Azure it is a very powerful suite of products. It is also easy to manage.

Office 365 is great for small businesses or for personal use. I can not think of really any reason why you would get office in any other form. If you are in a larger environment it might be better to look at volume licensing to reduce the overall cost of the licensing.

I think that Office 365 is well supported. Microsoft continually provides any needed security updates as well as adding features or simply making the product work better. Again one of the major advantages is that you can always have the latest version of the office products, so you can hav the latest features as they come out without any additional costs.

I think Microsoft Office 365 is a great and reliable product, but there are times when a traditional Office product would make more sense. Also, the ongoing cost of a subscription needs to be weighed over a flat purchase every few years. Besides the price and situational concerns, the product makes a lot of sense for many business users and is recommended.

We have not used direct support for Microsoft Office 365, but they appear to have excellent and regular communications that keep users aware of changes that are coming or in the works. We used consultants to move our business to Office 365 initially, so we didn't have direct dealing with Microsoft. From experience (many years ago) with Microsoft support, I usually try to avoid contacting support until I have exhausted my other means of finding a resolution.

Microsoft Office 365 is well suited for corporations that are familiar with the traditional Microsoft Office applications, which a majority of the workforce uses. Although it's similar to the old ways of doing things with Microsoft Office and pre-cloud, Microsoft Office 365 helps transition users to the cloud and fosters collaborative ways of working within a familiar user experience. It may not be as well suited for start-up or tech environments where the workforce is more cutting edge and adaptable to the latest and greatest.

Our support for Microsoft Office 365 is handled internally, but there is a whole team of internal support members for the international rollout and management of Office 365. Microsoft and other education platforms have provided the internal team with the resources they need to conduct proper training workshops and answer various questions from the workforce.

Office 365 is very well suited to a company where everyone is doing different jobs yet frequently need to share documents for different reasons, say adding pages to a workbook, etc. It's perfect when creating data that needs to be sent to others outside the company, and it's great for IT managers who want something simple to deploy and manage.

It's not necessary when creating docs that do not require more advanced Excel functions or that will not be shared.

I haven't used it much, but the one time I needed it, I solved my own issue.

Microsoft Office 365 is excellent for completing important projects and documents given the breadth and depth of tools and features offered within the software. The ability to use the software anywhere also allows users to continue working on their projects and maintain productivity even if they change PCs or need to use a mobile device. Of course, Microsoft Office 365 is also great for collaborative functions, as well. The UI is much more intuitive than competing online platforms, and users will most likely be familiar with it already.

I have not had to rely on support from Microsoft Office 365 for any issues and cannot rate their performance; however, I have had a few questions regarding formatting documents and navigating the contextual menus. When combating these issues, I found it helpful to use user forums and search engines for advice. Microsoft Office 365 does provide help menus within their products, but I always found it more beneficial to search for myself.

It is highly suited for a corporate company with medium or large-sized teams. Smaller companies may be better off using G Suite, but Office 365 adds structure, professionalism, and reliability to the mix. If a company needs to make its mobile workers more productive, Office 365 is a great option.

Helpful support pages about content and online communities devoted to helping each other out.

It is well suited for accessing emails from outside of the office. It is not well suited for accessing folders on your computer from outside of the office.

I can access my email from outside of the office with this product.

MS Office is great for day-to-day tasks. It is a challenge when attempting to collaborate on a project, and we still utilize other programs for this particular feature. Still MS Office is the most trustworthy product out there.

It is slightly hard to access customer service for this product.

Office 365 has an advantage on any other software out there, for its unique and diverse tools to get your work done in every aspect of your business. All its functionalities and capabilities only drive progress.

Exceptional timing and diversity of ways to stay connected with support, there are many ways to reach them, and most importantly, they provide you learning on-demand capabilities to better your knowledge with free training, webinars, blogs and more.

Microsoft Office 365 is well suited for any organization with multiple employees. Their products allow employees to stay in constant communication, easily share information, and collaborate effortlessly on different projects. Each product in Microsoft's suite is also available on all devices, making it very easy for employees who are always on-the-go or work remotely. It's a great way for everyone throughout an organization to stay connected.

I would give this suite of products the highest score possible. The support team for Microsoft Office 365 is top-notch. Any time an employee has experienced any issue (which is very seldom), the support team has been incredibly responsive and timely. As we rely on these software products to operate our day-to-day business, having such great support available makes our employees feel at ease.

Overall, I would give Microsoft Office 365 an 11/10 if I could - but a ten will have to suffice. The suite of products that Microsoft Office 365 provides makes every aspect of our business possible. I think it is essential for any organization to have in order to stay organized, productive, and be successful.

Our company uses Microsoft Office 365 for our email, and we also have started using the Microsoft Teams application that comes with the program. This allows the user to see if a coworker is online or if they are busy, even if they are working remotely. The program will link the calendar from your email to Teams so you can see when you are free or if you have a meeting coming up. It will sync calendar invites from your email to Teams and your email calendar, which helps reduce the chance of missing an appointment or meeting.

Since implementing Microsoft Office 365 at our company, the efficiency of project collaboration has increased, and our time management has improved. Each employee now has a way of better managing their projects and are not running into the same conversion problems we were previously experiencing. Microsoft Teams, combined with Microsoft Outlook, has allowed more of our employees to work remotely while still being connected and easily reached.

As an MSP, we have standardized on Office 365 for all our clients, and have not found a situation where it does not fit in at some level. I know you can use other providers, but for us and our clients, it makes a huge amount of sense because of all the benefits it includes.

It's Microsoft. They do good work, but sometimes they take forever to get back to you. For our customers we handle 99% of the customer service requests. If we have to take it to Microsoft, it's usually a HUGE issue or a licensing issue we need some help resolving. If it's an outage, they are usually already working on it, and its licensing speed usually doesn't matter a ton.

Office 365 is well suited for communications in a large organization. We have many people in our organization - plus the multitudes of people outside, who we need to communicate with. Outlook is great for that. It also works well for coordinating schedules, meetings, and events. With an organization of over 200 people, keeping us all in line and informed can be a bit of a challenge. This creates a one stop shop for all of our scheduling needs. The Tasklist is a great tool for teams as well.

I haven't had too much call for support for this product, but when I did run into an issue, the "Help" wizard was able to point me in the right direction. It seems to be written for real users, and not just tech-heads. I appreciate that. The language is easy to understand and the step by step instructions make it relatively easy to solve issues.

I think it’s well suited for all small to midsize businesses. Even if you don’t take advantage of all of its features, it’s still a cost-effective option. It’s a pretty well-known platform and also great to resell if you are in that type of business. At this time, we are not a reseller but have considered it.

I haven’t needed to reach out to customer support much. On the occasions that I needed extra support, I felt they were very helpful and responsive to the issue at hand. I don’t have any other specifics to share other than their support (via live chat) was helpful to me.

I have always found that Office 365 is a more feature-rich suite than its competitors.

For a professional environment, especially on the larger scale, I think it is a great option. There are many different license types so there is generally a suitable option for almost everyone.

I can't really think of an instance that I would use a competitor over Office 365. I have been using this system for years over many different versions and its all I would really use.

I have never needed to contact Microsoft to request any support for Office. Being such a big application with so many million users, there is generally always something online to refer to when needing assistance. I have had mixed experiences with their documentation. Some articles have been brilliant, where others lack a little detail and I have had to go digging elsewhere online to find an answer.