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Filter 2066 vetted Microsoft 365 (formerly Office 365) reviews and ratings
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December 09, 2020
Office 365 is being used by our entire organization for the base office products and for email. Some users and departments use some of the additional online features to better help with sharing and collaboration. Since switching to office 365 our updates and roll-outs have gone much smoother and complexity of the solution has gotten much easier to maintain.
- Quick and Easy updates
- Easier back end management of users and licenses
- Infrastructure cost have gone down
- Learning curve in going to the cloud
- Training users the email might be a little slower with the internet hop was initially troublesome but has since improved
- Online versions of products could use some improvement as users expect full functionality but isn't always there
It is used across the whole company. The idea is to have access to data from various sources and equipment. The documents are also shared with customers through One Drive. It’s a much easier and more secure way to transmit information. These documents are usually of MS Word or Excel formats, a well as videos. Some of the latter may be too big to send by email.
- Price.
- It is unreliable - often slow or hangs.
- In both Excel and PowerPoint it often screws up the formatting when you download or use the desktop version from the cloud one. On Excel for example, dates are often reformatted or even changed.
- Getting help for any issues is almost impossible, or at least soul destroying.
- Constantly updating Word and Excel to make it even more counter-intuitive.
- Often the files are inaccessible through the system thinking that these are currently being used by someone else - even when I am the sole user.
- Often very slow response times - sometimes up to 8 minutes. This is not due to the native environment.
August 02, 2020
Microsoft Office 365 is used company-wide. Office desktop wasn't the best solution in these times where remote & mobile working is common and requested. Office 365 and it's mobile and cloud solutions solved these issues. Now, every employee across the whole company can access Office applications and files from their mobile phone or any PC/laptop. Communication and efficiency definitely improved, as files are available and able to be modified by anyone with access rights.
- Online offer of its applications.
- Applications are available on mobile phones and tablets, not just laptops.
- Sync between devices works perfectly.
- Pricing
- Constant need of internet access.
- Some applications are not 100% friendly with mobile phones.
June 29, 2020
MS Office 365 was the office productivity platform of choice for the entire organization. As the organization relied heavily on spreadsheets for analytics, Excel was the front end of our SAP data system. The ubiquity of Microsoft products insured that individuals, regardless of department, had a basic working knowledge of Excel. More advanced users were able to take advantage of macro and VB scripting as well.
- Seamlessly integrate a suite of Office tools.
- Accessible to users across a broad spectrum of capabilities - from basic to advanced.
- Facilitates remote work by virtue of being so common.
- Tends to be "bloated" with features that are rarely invoked or ill-suited for the purpose. Is there anybody who would create a web page using Word's ability to save as HTML?
- Overly complicated once simple functions. What MS did to Mail Merge is a crime.
- PowerPoint lacks the ability to automatically convert presentations or slides created by users in another country to the format native to different users. For example, if using a PPT template created in Asia, the template will rely on the original grammar roles not the current grammar rules of the current user (i.e. word wrap in text boxes). Need to upload the appropriate language pack and to manually make changes to default formatting which has been "appropriated" by the original language.
June 05, 2020
Microsoft Office 365 is used as basic communication and data processing software in our organization. This software is used organization-wide in all departments. Microsoft Office 365 is almost used in every single office routine work by me. As Outlook is important part to use and sync my official emails, I can say it's being used every single minute during my working hours. There can't be any other software which can upload or download heavy attachments with emails as Office 365 does. Besides this, Word, Excel, and PowerPoint are used very frequently for report writings and other business related stuff every day.
- Best and well secured official email service in form of Outlook.
- Smooth operation and integration across all operating systems like Windows, Android, iOS, etc.
- The tools like Words, Excel, Outlook, PowerPoint, etc. for everyday office work.
- We can continue our work on any device without any hassle of transferring files from one to another just by signing in to Office 365 and syncing the devices through this software.
- The foremost is the heavy cost of software. I guess it must be reduced somehow.
- The other issue is many extra tools which mostly people basically don't need or use are installed on machines forcefully, which make it heavier software and space eater at some level.
Overall, the pricing and packaging are admirable. My main reason for going for Outlook 365 was to have a reliable email service. My previous provider had issues and was looking for an email service provider. I was hoping Outlook 365 would not have those issues. with the matter of reliability am surely not impressed. Emails started having issues after some time. One of the team members has emails getting delivered to the mailboxes. Contact and support with the office support team took a good time but got resolved. It seemed they forgot to whitelist their own emails.
So we sent out emails to our clients again to make sure they reach. This works.
Now another 15 days down the line I am getting complaints from the customer that they scheduled an appointment via email and I never got it. I figured out a lot of our emails were not getting delivered. Spent some time with the support person they want the email message-ids of all emails that were not delivered. How would I get all those? I decided that it was time to move on. Still extremely excited with Microsoft Teams and have made it part of our company process with free SharePoint and other services on the cloud.
- Lots of freebies like Sharepoint, OneDrive, and Teams.
- Easy to set-up some good features needed but was easy set-up.
- Outlook client is very convenient.
- Calendar integrations well done. One of the best way to set-up meetings.
- Disappointed by the reliability of email service for which I came for.
- Customer service agent were trained but not experts and had to change a couple of times by opening the tickets again with different customer service.
- Teams meeting don't have call-in or call-me options.
Microsoft Office 365 is used daily in my organization. It is a very important product to my organization. For example, my organization uses Sharepoint as a tool to access group files remotely. It has allowed us to keep track of Operations, Finances, and Sales. Also, it also has allowed us to present very important information each quarter to our investors as well.
- Presentation to audiences.
- Allows strategic decision making.
- Allows documents to be accessed remotely.
Microsoft Office 365 is used in my organization daily. Microsoft Office 365 plays a very important role in my department's success. My department uses specifically Microsoft Excel. This product is very useful for my department because my department manages our organization's finances. Without Microsoft Office 365, it would be very difficult to manage our day to day tasks.
- Ability to customize important documents and reports.
- Allows strategic decision making.
- Ability to password protect specific slides and line items in files.
- Pricing
Office 365 is used throughout our organization. We utilize all the features our license allows. We currently have 20,000+ users. We moved from on prem exchange to Office 365 a few years ago and haven't looked back. Support provided from Microsoft is top notch.
- The storage we are offered through Office 365 is more than we could ever offer using an on prem solution.
- Teams has become one of our top tools for users.
- It is very easy to manage through the office admin center.
- We sometimes have some lag with emails. Our users expect emails as soon as they are sent and are a little disappointed.
- We are a hybrid environment and have some issues with on prem nested groups.
- Users need to have excessive rights to attach items to Calendar Events.
We have multiple users in our company who use Office 365. Microsoft Office is one of those products they you really can't work without. One of the greatest benefits of using Office 365 is that it is always current with the latest version or updates. It's also great that you can install it on multiple computers, for instance I have it installed on my desktop and my laptop using the same license. Another great feature that is not mentioned much is that it comes with 1TB of online storage with OneDrive.
- Always up to date.
- Available as an installation or online.
- Comes with 1TB storage via OneDrive.
- Always current.
- Outlook is too busy and not always easy to set up.
- Wish it included Visio.
- Doesn't always work well if internet connection is bad (unless you install on your PC).
February 14, 2020
Our organization wanted to consolidate our on-premise Exchange server and Office Suite. We moved the whole business to the cloud of Microsoft Office 365 a little over two years ago. This allowed us to reduce the ongoing costs of maintaining our own Exchange environment and would keep our Office software up to date through the subscription. It also simplified staff access to online Office resources when working outside the office.
- We no longer need to maintain our own email environment. This helped with security by being kept up to date and protected by the Office 365 environment.
- Access to online applications. The fact that users can log in from any computer and have access to Microsoft Office 365 applications online is terrific.
- Creating email accounts that are integrated with our AD meant having to enter values that were automatic before manually.
- The delay in synchronizing AD with Microsoft Office 365 caused some delays in rushing out new accounts at times.
February 14, 2020
Microsoft Office 365 is used across the whole international organization. It's been a great cloud-based improvement to our previous productivity suite, which included outdated standard Office applications. The suite of Office 365 products allows all users to be more collaborative. Specifically, Microsoft Teams and shared Office Docs are new for some in the company, but they have allowed for greater collaboration and file sharing internally.
- Familiar user experience
- Multiple access points (desktop, web, tablet, mobile)
- Backend file storage issues (SharePoint for Microsoft Teams)
- Native OS experience for accessing shared folders
February 11, 2020
Office 365 is used mainly for Excel and Word, with a few people using it to create presentations, make signs, etc. and others using OneDrive to store work-related material they need to share with other office users. We had tried open source solutions in the past and while many of them are quite good, the default is Office/Excel/Word and it greatly simplified daily tasks for our users to have the same tools as "everyone" else.
- Excel is the standard to which all others reach.
- It's compatible with everything, even older legacy programs that require Word to be installed to print merged forms, etc.
- As a Microsoft Office trial comes on all new machines, for users and IT people it's almost always as simple as signing in to activate and use policies that are set up by the administrator.
- Generic errors when the license check fails can be very confusing.
- The trust center is confusing to some people, but once you get used to it, it's OK.
- I prefer the old drop-down menus to the side menu that opens but it's a matter of being used to it and decades of doing it the other way.
February 27, 2020
Office 365 is being used by my company across the organization, although it is currently being offered only to senior employees.
It is particularly useful for people who are on the go and need to be able to access their documents and emails from wherever they may be. Not only does Office 365 come with loads of cloud storage, it gives access to SharePoint, Teams, OneNote and many other applications.
It is particularly useful for people who are on the go and need to be able to access their documents and emails from wherever they may be. Not only does Office 365 come with loads of cloud storage, it gives access to SharePoint, Teams, OneNote and many other applications.
- Access to all our documents using OneDrive for Business.
- Ability to collaborate live with colleagues on documents that are shared with the whole team.
- The prompts to sign in to all the different office suite products via pop-ups is annoying. This should be fixed through a single sign on solution.
- Office 365 needs to fix some syncing issues when collaborating with others on a document.
February 18, 2020
Microsoft Office 365 is being used by the whole organization. It is a good product to access emails but I could not access folders in my system when I was working from home which is what I was told that it should be able to do.
- Access to emails.
- Access folders on my computer from home or outside the office.
February 18, 2020
Our development department frequently uses MS Office 365 to write grants, manage files, and conduct marketing. Other departments also occasionally use this software.
- Graphic design- apps like Publisher are still the easiest for graphic design
- Editing- intuitive feature of office include spellcheck and editing for grammar
- Needs coworking features
- Graphics are a little dated
January 28, 2020
I use every aspect of Office 365; mainly all applications within help me achieve most of my daily tasks and keep in touch with my peers and customers. The most amazing part of Office is that we can have all tools without having to download it separately, and we have support on-demand, all the training they provide and more.
- Communication and business content creation
- Integrating with other services
- Distribution
- Work on other devices other than PC
January 16, 2020
Office 365 is being used across the whole organization and across other organizations I support. It provides perfectly stable Office application experiences and the most reliable email service on the market today. I am beginning to research all of the new apps that Microsoft has added and hope to begin deploying them to everyone very soon.
- Email - for me, that's been an uptime of 100% across multiple locations for over 4 years
- Office Products - subscription based means you always have the latest versions - stable and the industry standard
- Office on my mobile devices - all of them
- Fix OneDrive. The split between SharePoint and OneDrive must be fixed. It's highly confusing to set up and use. Especially when using the personal version.
- Definitely a more robust area (offline) where more than one person can work on a document - with live updates - at the same time.
- I think more of the online features should be accessible and/or integrated into the offline software - such as Delve, Yammer, and the like.
December 03, 2019
Our entire organization uses Microsoft Office 365. Its primary use here is as our e-mail client. All of our organizational e-mails are administered and managed through Outlook. We also use Word, Excel, and PowerPoint very heavily in our office. Excel assists our Data Team with formulating data and statistical reports on our impact, which affects our fundraising efforts.
- A system of integrated software/suites that communicate easily and effortlessly with one another.
- User-friendly. Very easy to learn the ins and outs of the software suite.
- Popular. Many of our colleagues at other organizations also use Microsoft Office 365 so we can easily share docs and more.
- Unexplained freezes happen sometimes, and we usually have to kill the program and restart it completely in order to get it back up and running.
November 21, 2019
Microsoft Office 365 is utilized across our entire organization by every department. It contains every Microsoft product that make doing business possible. From one single login point, employees are able to access Outlook email, OneDrive & Sharepoint - where we store shared documents and templates for all employees to access, PowerPoint - which is extremely helpful for collaborating across different departments, and Microsoft Teams - which all employees use to chat and share files with other team members quickly.
- Microsoft Office 365's suite of products are all accessible from one login point, which improves ease of access for employees.
- Allowing different users to view and edit documents from different locations or computers makes it easy for multiple departments to collaborate on projects.
- Microsoft Teams has been especially useful for our organization by adding a more instant form of communication for team members.
- I can't think of any areas of improvement for Microsoft Office 365. Their suite of products is essential to any successful business operation.
November 18, 2019
Our company uses Microsoft Office 365 for creating our reports for our company email, creating spreadsheets for data management, as well as creating presentations to share our company's progress with our employees and clients. We have Microsoft Office 365 on all of our company computers and laptops. Microsoft Office 365 has helped make our company more efficient and collaboration easier within our company.
- All of the application included with the Mircosoft Office 365 program makes it easy to insert tables into word documents or figures into powerpoints and to share the data with other Mircosoft Office 365 users. The compatibility between the different applications takes the headache out of creating professional-looking reports and presentations.
- The variety of applications gives your company almost everything it needs to function efficiently.
- Sometimes there is too much going on/too many applications with the Microsoft Office 365 that it becomes cluttered. Takes some time to become familiar with all the different applications. Takes a little extra time in the startup and training, but after that, it becomes easy to use.
November 15, 2019
We use Office 365 extensively, both internally and as a managed service provider, and recommend it wholeheartedly to our clients. The breadth of services and tools that Microsoft includes in this product is staggering. We recommend it because of a few of the following reasons:
- Business-class email.
- Standardizes office licensing for all users.
- Teams collaboration.
- Sharepoint document management and sharing are great.
- Great email provider.
- Business-class collaboration.
- Standardizing office licensing.
- Document Sharing.
- Too many options for most people.
- Spam filtering requires a lot of tweaking -- we went to a 3rd-party tool.
- It does not have email backup -- we're using a 3rd-party tool.
October 30, 2019
We use Office 365 as our main communication and scheduling tool. We coordinate meetings and events with the Calendar and use the email feature extensively. It is a convenient way to keep us all on the same page.
- Email communication - Great for accessibility and retention of communication threads.
- Calendar is great for keeping meetings and events scheduled.
- Easy to use and well-integrated. The elements work well together.
- Rarely, but it does happen, the "Reminder" notice of a meeting or appointment comes in after the event. Not sure why, and why it doesn't happen all the time.
- Adding a "signature" to your email is a little more difficult than in past releases of Office. Once it is set, it works fine, but getting there is a little clunky.
- Other than that, things are pretty solid with this tool.
October 22, 2019
We currently use Office 365 for various purposes, including email management, Word, Excel and PowerPoint. We typically use PowerPoint for all of our company presentations which is pretty simple.
We are using the cloud version right now and like that it’s always easy to access along with using OneDrive. We would recommend this for other SMBs.
- Easily accessible
- Many features for business
- Easy to implement
- I think it serves its purpose, can’t really think of any cons for what we need it for
- N/A
- N/A
We use Office 365 across our entire company (200 staff in Australia & 30 in Manila). The collaboration tools are essential to our business. The suite has been around in some capacity for so many years that our new staff can just get up and running as soon as they sit down. It is ever-growing and we are still unveiling more and more uses for it all the time. As much as we use it for, we really haven't even scratched the surface of what can be done with it.
- Deployment & Updating - From an IT professional point of view, it is essential that this process is easy and reliable.
- Collaboration - OneDrive & Teams allows our users to seamlessly share and co-author files.
- Continual Development - Office is always coming out with new features - OneDrive has come along in leaps and bounds and is now a critical part of our environment.
- Do away with user-based installations of standalone apps such as Teams and instead go back to computer-based installations (OneDrive recently did this)
- Outlook is very heavy when multiple mailboxes are mapped
- MFA - We implemented this recently and it often doesn't prompt for the code and instead just causes problems with Outlook/OneDrive/Teams without notifying the user that it is waiting for the code
Microsoft 365 (formerly Office 365) Scorecard Summary
What is Microsoft 365 (formerly Office 365)?
Microsoft 365 (formerly Office 365) is more than just Word, Excel, PowerPoint, and Outlook. It provides business-class email, online storage, and teamwork solutions that users can access from anywhere.
The vendor says key benefits include:
The vendor says key benefits include:
- Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located.
- Easily implement security and privacy controls to help protect business data and devices against malicious threats and help you meet your compliance obligations.
- Automatic updates ensure your employees will always have the latest features and security updates.
Categories: Office Suites
Microsoft 365 (formerly Office 365) Competitors
Google Workspace (formerly G Suite), Microsoft 365, Office Perpetual
Microsoft 365 (formerly Office 365) Pricing
- Does not have featureFree Trial Available?No
- Does not have featureFree or Freemium Version Available?No
- Does not have featurePremium Consulting/Integration Services Available?No
- Entry-level set up fee?No
| Edition | Pricing Details | Terms |
|---|---|---|
| Individual | $5.84 | *Per Month |
| Business Basic | $5.00 | Per User Per Month |
| Business Standard | $12.50 | Per User Per Month |
| Business Premium | $20.00 | Per User Per Month |
| Business - Apps | $8.25 | Per User Per Month |
| Enterprise - E3 | $32.00 | Per User Per Month |
| Enterprise - E5 | $57.00 | Per User Per Month |
| Enterprise - F3 | $10.00 | Per User Per Month |
*When billed annually.
Microsoft 365 (formerly Office 365) Technical Details
| Deployment Types: | SaaS |
|---|---|
| Operating Systems: | Unspecified |
| Mobile Application: | No |