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Microsoft 365

Microsoft 365
Formerly Office 365

Overview

What is Microsoft 365?

Microsoft 365 (formerly Office 365) is a Microsoft Cloud subscription service that includes Microsoft Office products (Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access). The software can be installed across multiple devices and ensures that users always have the most…

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Recent Reviews

Microsoft 365 - Good and easy

8 out of 10
March 30, 2024
I daily use several applications inside the Microsoft 365 suite. I use Outlook as a desk application to manage emails. Despite of the most …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Business Basic

$5.00

Cloud
Per User Per Month

Individual

$5.84

Cloud
*Per Month

Business - Apps

$8.25

Cloud
Per User Per Month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Microsoft 365?

Microsoft 365 (formerly Office 365) is more than just Word, Excel, PowerPoint, and Outlook. It provides business-class email, online storage, and teamwork solutions that users can access from anywhere.

The vendor says key benefits include:
  • Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located.
  • Easily implement security and privacy controls to help protect business data and devices against malicious threats and help you meet your compliance obligations.
  • Automatic updates ensure your employees will always have the latest features and security updates.

Microsoft 365 Video

When you need to write a document, crunch numbers on a spreadsheet, or work up a presentation - office suite software is your solution. Apache OpenOffice offers free word processing, spreadsheet, or any other office needs and here we compare it to Microsoft Office 365 and it's Word, Excel, and more.

Microsoft 365 Competitors

Microsoft 365 Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Microsoft 365 (formerly Office 365) is a Microsoft Cloud subscription service that includes Microsoft Office products (Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access). The software can be installed across multiple devices and ensures that users always have the most up-to-date version of the included Office applications.

Google Workspace and Microsoft 365 are common alternatives for Microsoft 365.

Reviewers rate Support Rating highest, with a score of 8.9.

The most common users of Microsoft 365 are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(6409)

Attribute Ratings

Reviews

(1-5 of 5)
Companies can't remove reviews or game the system. Here's why
Lisandro Fernigrini | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Microsoft 365 at the whole organization, by all kind of users, from Human Resources and Administration, Sales Representatives, to Developers, Testers and Project Leaders. All members use Outlook to communicate (mails) and coordinate and arrange meetings and OneDrive to share documents. Some users focus on PowerPoint (sales rep), others in Excel (admin) and others in Word, but the entire suite is simple and efficient to use while powerful to handle complex scenarios when required.
  • Online edition of documents by many users at the same time.
  • All applications automatically save changes to One Drive.
  • Outlook is great to schedule and arrange meetings and keep calendar tasks.
  • Excel, Word and PowerPoint are excellent tools that allow to produce great documents.
  • Enhance Junk Mail rules for Outlook.
  • Occasionally, there are some delays between saving a document on One Drive and being able to see the changes locally.
If you have internet access, then Microsoft 365 is a suite that helps any professional in any work area to easily create different kinds of documents, spreadsheets, and presentations. Outlook and OneDrive are really simple to use and enable collaboration and organization of meetings. It is not a cheap product but it enables you to perform almost all tasks required in a modern office workplace.
  • In Excel, being able to connect to external data sources
  • PowerPoint and Word enables me to create documents (user guides, etc) and presentations in a simple but professional way.
  • One Drive is key to manage and share documents and keep them safe on the cloud.
  • Allows users to improve efficiency on daily tasks
  • Allows users to organize meetings, share information and define tasks
  • Enhanced security and reliability of documents stored on One Drive
LibreOffice is great for single-users or freelancers, but for organizations Microsoft 365 provide all the components that may be required in a single and unified product.
1
We do not have people exclusively working on Microsoft 365 support, but we have a great experienced professional on the IT department that helps us when we need something that we cannot solve by ourselves.
  • Enhance Productivity
  • Secure information and documents while still being able to access them in an easy way
I am completely satisfied with the product, and helps me on a daily basis. I do not the exact cost (it is not a cheap suite) but on the medium and long term the return on investment is guaranteed.
The interface of the different tools (this suite has MANY different tools) is usually simple to use and intuitive, and you can always re-arrange and add or remove the task you use most frequently from the menus and task bars.
Each tool / product includes a lot of features that may require a more intensive learning, but usually Office 365 tools are simple to learn from scratch, adding more knowledge as you required more advanced features
  • Pivot Tables and Quick Graphs in Excel
  • Automating document sections (table of content, index, etc)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Previously in our company we used a POP3 mail service based on Web Hosting, due to the growth of our company and the need to centralize services and facilitate communication between our workers, we decided to migrate our email to Microsoft 365. This has been the first step of many, since our medium-term goal is to migrate our infrastructure to the cloud and thus use more and more services such as OneDrive and SharePoint as well as their different Apps to manage our business. One of them, which has made communication much easier for us and has completely changed us, has been Microsoft Teams.
  • Email Managment with Exchange technology
  • Centralize very useful business apps
  • Microsoft Teams
  • OneDrive share technology
  • Too many management consoles (old, news..)
  • Too many ways for manage resources (messy)
  • Microsoft Teams behavior (Temporaly files managment)
  • Microsoft Teams performance software
I think that most of the scenarios are recommended for the use of Microsoft 365 as long as the company that wants to incorporate it is not a very small company, I think that from 50 workers it can already be interesting for management, organization and development. of the company's activities. However, if a company has less than 50 workers, the cost, development and implementation of Microsoft 365 may not be as interesting or at least not take advantage of all its features.
  • Email with Outlook
  • Microsoft Teams
  • Microsoft One Drive
  • In a near future: Sharepoint in replacement of our File Server
  • better comunication between departments and users
  • better email tracking and managment
  • greater transparency of costs
  • cost management easier to manage
200
They are commonly used by all departments.
2
Windows system administrator with knowledge of Microsoft 365
  • Communication
  • Files Sharing and Managment
  • improve the communication of all teams
  • as a file manager replacing our File Server
we are very happy with Microsoft 365 and will be using it for years to come
Yes
POP3 Email Manager in a Web Hosting page. (Nominalia.com)
  • Product Features
  • Product Usability
  • Product Reputation
I wouldn't change it, I think we made the right decision
  • Implemented in-house
  • Third-party professional services
Altair Networks and later Softeng
No
Change management was a big part of the implementation and was well-handled
  • Since we were in an email with pop3, the main problem was migrating all the accounts and emails from that technology to Microsoft 365 technology
No
In the past, at the beginning, we had some incidents/doubts that were resolved very quickly and efficiently
We do not buy it because we have a provider that gives us incidents and offers us premium support included in the purchase of licenses (Softeng)
No
We have never needed direct support from Microsoft as we have requested it from our licensing provider.
I think it is a tool that with some training the user can handle without any problem.
  • Outlook email managment
  • Microsoft Teams communication
  • Microsoft Teams (Teams Managment)
  • Microsoft One Drive (Correct Share Permissions)
Yes
We only use Microsoft Teams, One Drive and Outlook apps and we are very happy with their functionality.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use one or more programs included with Microsoft 365 almost every day. I make extensive use of Outlook for emails, Excel for spreadsheets, and Word for preparing the text of reports. I have a forensic accounting practice and have to frequently prepare memos and or reports. A typical report contains a series of Excel spreadsheets that I call schedules and a text that explains in detail the schedules and my findings regarding certain analyses that I conduct. I can easily convert both the text of a report and the schedules into PDF form directly without scanning, and then add information to the PDF such as consecutive page numbers and paste an actual image of my signature into the PDF. This allows me to complete a report directly from my computer without scanning anything. I have issued reports when I am out of town including foreign countries. All I need is access to the internet. I also use PowerPoint to make certain presentations and often prepare graphs to explain complex findings in court. Having Microsoft 365 facilitates these tasks with ease. For example, sometimes in the text of a report, I describe certain findings and include a copy of a graph directly in the Word file. While I prepare the graph using Excel, I can copy and paste the graph from Excel into Word. It really produces a very professional-looking product. For me, Microsoft 365 is an absolute necessity.
  • Easy to link Excel information into Word.
  • In Excel, linking of cells makes it easy to do analysis that when changed, updates everything.
  • Excel is very powerful. You can use it to sort data and create really professional-looking schedules for reports and presentations.
  • Excel makes creating graphs really easy. Great for explaining financial concepts to individuals with limited financial backgrounds.
  • Excel has some really powerful tools, such as rounding of results of computations, using at if formulas to analyze certain data and the grouping function which can help make a really complex schedule simpler by hiding certain rows and or columns.
  • Many programs that contain databases of information can export reports directly into Excel eliminating the need for data entry.
  • I like the editor function in Word, which helps one create better reports. It picks up errors such as punctuation and makes suggestions for better use of words.
  • I would like to see the editor function that Word has included in Excel.
Microsoft 365 is well suited if one has to prepare memos and or reports. Excel is very useful for analyzing data and creating exhibits that explain and help one manage their business. Outlook is great for keeping your calendar and managing your emails. PowerPoint is great for making professional presentations of various kinds.
  • Preparing analysis of data using Excel.
  • Preparing texts for reports using Word.
  • Keeping colander using Outlook.
  • Managing emails using Outlook.
  • As far as I am concerned, Microsoft 365 makes it possible for me to conduct business [at] such a small cost. It [saves] me hours of time.
I am not aware of another product that has all of the features of Microsoft 365.
1
I use Microsoft 365 every working day for managing emails and my calendar, to prepare various types of financial analysis using Excel, preparing written reports using both Excel and Word, and preparing charts using PowerPoint.
I use Dell Computer for tech support.
  • Managing emails and my calendar.
  • Preparing various types of financial analysis using Excel.
  • Preparing reports using both Excel and Word.
  • Preparing presentations using PowerPoint.
  • Keeping track of my time and Expenses for billings to clients using Excel.
  • Using Excel, I developed a system to keep track of my time billable to clients. I also use Excel to keep track of my expenses billable to clients.
  • Using Excel, I keep track of my other expenses for tax purposes. I have developed a system for going through my credit cards and identifying business charges on my credit cards and reimbursing myself for them.
  • I have taught certain courses and made presentations in slide show formats for that purpose.
  • I am considering using Excel to keep track of business deadlines.
I use the product almost every day. Not sure how I would be able to operate without it.
No
  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product
I have used this product and it's former versions for as long as I can remember.
Not sure I have any suggestions at the moment.
  • Implemented in-house
Yes
I worked with Dell to set up Microsoft 365. They provide me the entire suite and provide me email hosting and backup services. I first set up email, contacts, and my calendar. Then, I started using Excel and Word and later PowerPoint.
Change management was minimal
  • Migrating my old Pop email system to the new online linked system.
Everything works and I use it all the time.
I have used online FAQ and articles or done searches online for explanations on how to use certain functions. There are good resources available online. I have never had to contact Microsoft and talk to them live.
No. I have never needed to contact them.
No
No
It seems to me to be such a useful and necessary tool in my business.
  • Cell linking in Excel.
  • Keeping tract of my Calendar.
  • Managing emails.
  • Certain advanced functions in Excel such as nested at if statements.
Yes
It works well for emails. For some reason, if I set up an appointment in Outlook on my phone, that does not link to my computer. If I set it up on my computer, it links to my cell phone instantly. I have not tried this issue lately. It may be an issue caused by how my set-up on my computer has been done.

I also read Word and Excel attachments on my phone, but due to the screen size, I sometimes wait until I am at my computer.
Score 10 out of 10
Vetted Review
Reseller
I use every aspect of Office 365; mainly all applications within help me achieve most of my daily tasks and keep in touch with my peers and customers. The most amazing part of Office is that we can have all tools without having to download it separately, and we have support on-demand, all the training they provide and more.
  • Communication and business content creation
  • Integrating with other services
  • Distribution
  • Work on other devices other than PC
Office 365 has an advantage on any other software out there, for its unique and diverse tools to get your work done in every aspect of your business. All its functionalities and capabilities only drive progress.
  • Customer service
  • Communication
Using Dynamics as a business application was the best decision I ever made. Between all its functionalities we are able to connect any Office 365 tools into your personalized app and you do not have to leave your page, it’s all right there.
Exceptional timing and diversity of ways to stay connected with support, there are many ways to reach them, and most importantly, they provide you learning on-demand capabilities to better your knowledge with free training, webinars, blogs and more.
  • Word
  • Excel
  • None
Yes
Its comparable with most mobile devices. Impressive
I use Office everyday and it’s a part of my business and personal life.
Luis Garcia Müller | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
It is an essential element which is part of each area and sector of the organization, given its functions as a text editor to create documents, and as data table management to support accounting.
  • The ability to edit, create or delete a document on-line without relying on computer storage.
  • The different functions it offers to create documents, presentations, accounting tables and graphic material.
  • The few resources that consume making their use can be from any computer.
  • The system crashes and data loss that exists due to connection failures.
  • Existing limitations which do not allow to extract all the potential and functions of the office suite.
  • It maintains some problems of its native version when not having updates and maintaining an aspect equal or even worse.
For the creation of memos, documents, letters, calendars, planning tables and presentations and is not so useful for advanced options.
  • Absolute dependence at the time of making any document, table or presentation due to the format.
  • It lightens the weight of work and improves the experience by being a very simple tool.
  • Absolute dependence on the internet that in unstable connections can be fatal.
  • Training of people to learn and expand their knowledge in the use of this tool.
Being one of the first has always had the ability to offer a universal format in addition to being the most demanded office package and the best paid, which together with its options make it indispensable.
  • The easy ability to write and modify any kind of text.
  • Synchronization and automation to save all the files in One Drive.
  • The immense variety of options wrongly located.
  • The complexity of certain functions that make it tedious like formulas or mathematical functions.
Yes
For cell phones with Windows Phone OS is a great option given the use of all functions and synchronization with devices and the cloud.
Because in spite of allowing so many opportunities and possibilities, this same cause that there is a conflict at the time of manipulating more advanced or specialized options.
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