Microsoft 365

Microsoft 365
Formerly Office 365

Customer Verified
Top Rated
About TrustRadius Scoring
Score 8.8 out of 100
Top Rated
Microsoft 365

Overview

Recent Reviews

M365 Product Review

10 out of 10
December 16, 2021
We utilize M365 across our entire organization in a hybrid environment. We chose M365 initially for the licensing structure and cost …
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24/7 - 365

10 out of 10
November 30, 2021
Microsoft 365 is used by all employees on a daily basis for everyday stuff. We all have Outlook emails, share files with OneDrive and …
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Awards

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Reviewer Pros & Cons

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Video Reviews

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Pricing

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Business Basic

$5.00

Cloud
Per User Per Month

Individual

$5.84

Cloud
*Per Month

Business - Apps

$8.25

Cloud
Per User Per Month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is Microsoft 365?

Microsoft 365 (formerly Office 365) is more than just Word, Excel, PowerPoint, and Outlook. It provides business-class email, online storage, and teamwork solutions that users can access from anywhere.

The vendor says key benefits include:
  • Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located.
  • Easily implement security and privacy controls to help protect business data and devices against malicious threats and help you meet your compliance obligations.
  • Automatic updates ensure your employees will always have the latest features and security updates.

Microsoft 365 Competitors

Microsoft 365 Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

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Frequently Asked Questions

What is Microsoft 365?

Microsoft 365 (formerly Office 365) is a Microsoft Cloud subscription service that includes Microsoft Office products (Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access). The software can be installed across multiple devices and ensures that users always have the most up-to-date version of the included Office applications.

What are Microsoft 365's top competitors?

Google Workspace are common alternatives for Microsoft 365.

What is Microsoft 365's best feature?

Reviewers rate Usability highest, with a score of 8.9.

Who uses Microsoft 365?

The most common users of Microsoft 365 are from Mid-sized Companies (51-1,000 employees) and the Information Technology & Services industry.

Reviews and Ratings

 (4051)

Ratings

Reviews

(1-25 of 238)
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Score 10 out of 10
Vetted Review
Verified User
Review Source
It's great for traditional offices where spreadsheets and memos (now email) abound. The ability to make a spreadsheet in Excel and then past it into a text document has always been a plus, but there are times I almost wish "Clippy" was back to [guessing] what I'm trying to do when I don't have the vocabulary to be able to look it up.

It's lousy for design work and for more artistic kinds of expression, but then again that was never its goal. For the MBA holders, not the MFAs.
Ben Tarney | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Office 365 is perfect for any organization. It makes managing of basic office products much easier and helps our users work from anywhere. Having the email hosted elsewhere took some initial getting used to but since has been perfect. We saved on infrastructure costs and in general have much less trouble than when we were managing things ourselves. Once you get over the initial hurdle/implementation it almost runs itself.
Score 10 out of 10
Vetted Review
Verified User
Review Source
When working with CSV data files, if you don't have a local software, it is a hassle to upload it to an online service. It takes too much time to upload it and to display it. If the file is too large, it cannot even be processed online. When you Excel on your local computer, everything becomes simple. The file is opened instantly. You can search and process the file as you want. The modifications are done instantly.
When you prepare a long document, it is much faster to work locally and the formatting is kept very well.
As the downside, it is not very well suited for collaboration. Some online competitors are much faster to use. Sharing, commenting and collaborative editing needs improvement.
Ahmed Abdelrhim | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
The Use Easy use the program It saves time and effort and gives extra time to do more things. through Control makes mentoring and guidance for employees and employees of the company easier and faster through Microsoft Word, Microsoft Excel Progress, and learning It always makes you learn some new and exciting things. Control makes guidance and guidance for employees and employees of the company easier and faster through
Score 9 out of 10
Vetted Review
Verified User
Review Source
I think that most of the scenarios are recommended for the use of Microsoft 365 as long as the company that wants to incorporate it is not a very small company, I think that from 50 workers it can already be interesting for management, organization and development. of the company's activities. However, if a company has less than 50 workers, the cost, development and implementation of Microsoft 365 may not be as interesting or at least not take advantage of all its features.
Score 5 out of 10
Vetted Review
Verified User
Review Source
The offline Office suite is still the same product is has always been, with complete functionality and known interface. As soon as you choose to edit online however, the ribbon changes, and editing is less intuitive than in the offline version. It is basically impossible to find any files in the OneDrive, and there are multiple steps where things can go wrong when editing. The review mode is horrid, the interface displays all changes at once without guides as in the offline version. Documents appear cluttered and are not easy to edit.
Score 8 out of 10
Vetted Review
Verified User
Review Source
It does make daily work a lot easier, especially since we are working from home a lot. It is easy to attach a Teams invite to an email or calendar invite, again making communication very easy. If I need to set up a meeting with my boss, I will often send him a Teams message, and he will tell me to send him a Teams Meeting invite. When I do this, I can see exactly when he is free, and my invite goes straight to his calendar. It makes a lot of day-to-day actions seamless.
December 16, 2021

M365 Product Review

Gil Morris | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I would recommend M365 for small to medium-sized businesses that need, or want, the value for licensing multiple devices, per account, with Office applications and other Microsoft services. However, that said, there should be someone in the business that can administrate the M365 account for all staff, preferably either internal IT or an outsourced MSP. I would suggest utilizing video and file-sharing services such as Zoom until at such time Microsoft Teams application and services are more stable and afford more integration with other vendors.
Score 10 out of 10
Vetted Review
Verified User
Review Source
This product is extremely well suited for working both as an individual, or as a team when everyone is working on the same platform for ease of accessibility to documents. I don't think it is as well suited to be working in documents together, such as in Google Docs or Sheets. It doesn't do as good of a job of instant collaboration, but I much prefer the overall functionality of the Microsoft suite.
Aurpa Fiza | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Our office's operations have always been built around it. Exchange Online is a fantastic option for any company looking to switch to Microsoft 365 from their current system. Providing the office suite with enterprise licensing can also save money. It reduces capital expenditures and improves operational spending. In the absence of Microsoft 365, we would not have been able to continue delivering our services in this way.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Word is still one of the best apps for writing, no matter the genre. Whether it be forms, office letters, notices, etc. There is not much that Word cannot do.
Excel has the best report structure for what we use everyday. In addition to our standard payroll software, we use an excel to reconcile our payroll. Excel makes sure no one or nothing is missed.
Outlook is used company wide for all email correspondence.

November 30, 2021

24/7 - 365

Score 10 out of 10
Vetted Review
Verified User
Review Source
I think as a daily engine for tasks/files/management/communication, Microsoft 365 helps our office run smoothly and get our work done. We have many employees and a cross-discipline firm so it makes sense to have the full suite. I think it might be less appropriate in smaller firms or other firm types that don't rely heavily on email.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Microsoft 365 (formerly Office 365) is suitable for a wide variety of companies. It suits those who work in the administrative, legal, business, and technology fields. There are some sources that may not foster creativity. If you are looking for a more creative outlet, I wouldn't really suggest Microsoft 365 (formerly Office 365), unless you are using PowerPoint, which still has very limited room for creativity. Otherwise, many small businesses or companies can use Microsoft 365 (formerly Office 365) on a daily basis for all types of projects
November 29, 2021

Useful for Education

Score 8 out of 10
Vetted Review
Verified User
Review Source
Microsoft is great for a school setting. As a teacher, it helps me keep documents, sheets, and PowerPoints organized, and I appreciate being able to create folders for all of my organization. I wish Forms could be considered documents like they are in Google, so they could also be put into those folders.
November 24, 2021

Industry Standard

Score 8 out of 10
Vetted Review
Verified User
Review Source
Any organization from small to large can benefit from leveraging the Microsoft Office 365 suite of tools. I particularly like it for cloud file storage (SharePoint and one drive) as it makes it simple to access files both on your computer or mobile device seamlessly and co-author easily. Collaboration is a big part of working with these products and they do that well.
Score 7 out of 10
Vetted Review
Verified User
Review Source
Microsoft 365 is good for all my desktop or laptop at home. I can login my account and edit without needing to copy to locally. With OneDrive which will sync to everywhere and I don't need to worry about losing the document. I used Visio a lot just hope that it will be available at Mac laptop because I used Mac OS most of the time
Score 10 out of 10
Vetted Review
Verified User
Review Source
I will always recommend it for email especially for smaller businesses that are still stuck using Gmail. I like Premise SharePoint over the Microsoft 365 offering but the management trade-off is worth it. I would also recommend Teams for everyone.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Very good for common use. Hard to integrate with Google products such as Google Sheet. (Integrate directly to excel sheet) also not being able to log in with 2 different users at the same time is kinda annoying.
Afia Tamanna | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Microsoft 365 enabled seamless collaboration between colleagues and teams during the pandemic. Valid everyday-use documents, emails, charts, and data are well-done by this application. It is a cloud-based version of all Office applications and is excellent for essential documents, emails, graphs, data, chats, and communications. If you don't have a lot of money, it may not be the best option. It also lacks the capability of in-depth creation. There is a price to pay, but the long-term benefits are worth it.