Microsoft 365

Microsoft 365
Formerly Office 365

Customer Verified
Top Rated
About TrustRadius Scoring
Score 8.8 out of 100
Top Rated
Microsoft 365

Overview

Recent Reviews

M365 Product Review

10 out of 10
December 16, 2021
We utilize M365 across our entire organization in a hybrid environment. We chose M365 initially for the licensing structure and cost …
Continue reading

24/7 - 365

10 out of 10
November 30, 2021
Microsoft 365 is used by all employees on a daily basis for everyday stuff. We all have Outlook emails, share files with OneDrive and …
Continue reading

Awards

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Reviewer Pros & Cons

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Video Reviews

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Pricing

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Business Basic

$5.00

Cloud
Per User Per Month

Individual

$5.84

Cloud
*Per Month

Business - Apps

$8.25

Cloud
Per User Per Month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is Microsoft 365?

Microsoft 365 (formerly Office 365) is more than just Word, Excel, PowerPoint, and Outlook. It provides business-class email, online storage, and teamwork solutions that users can access from anywhere.

The vendor says key benefits include:
  • Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located.
  • Easily implement security and privacy controls to help protect business data and devices against malicious threats and help you meet your compliance obligations.
  • Automatic updates ensure your employees will always have the latest features and security updates.

Microsoft 365 Competitors

Microsoft 365 Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

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Frequently Asked Questions

What is Microsoft 365?

Microsoft 365 (formerly Office 365) is a Microsoft Cloud subscription service that includes Microsoft Office products (Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access). The software can be installed across multiple devices and ensures that users always have the most up-to-date version of the included Office applications.

What are Microsoft 365's top competitors?

Google Workspace are common alternatives for Microsoft 365.

What is Microsoft 365's best feature?

Reviewers rate Usability highest, with a score of 8.9.

Who uses Microsoft 365?

The most common users of Microsoft 365 are from Mid-sized Companies (51-1,000 employees) and the Information Technology & Services industry.

Reviews and Ratings

 (4051)

Ratings

Reviews

(1-25 of 238)
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Score 10 out of 10
Vetted Review
Verified User
Review Source
The more things change, the more they stay the same. With the migration from "down load the program from these small diskettes" to the current "it's in the cloud, so you better have a good internet connection" the workhorse of the business world has been Microsoft. Office is as you might expect: reliable and a little bloated. We don't use all of it's features and there are times I think it would have been fine to just stick with that version that came on 3.25" diskettes, but I do like being able to access my work from anywhere I can get online, especially in COVID times.
Ben Tarney | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Office 365 is being used by our entire organization for the base office products and for email. Some users and departments use some of the additional online features to better help with sharing and collaboration. Since switching to office 365 our updates and roll-outs have gone much smoother and complexity of the solution has gotten much easier to maintain.
Phil Blake | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We made the decision several years ago to move to the cloud. Moving to the cloud simplified our infrastructure support requirements by doing away with the need to maintain physical servers/equipment. Microsoft 365 is central to our migration. Since moving to the cloud we no longer have to worry about maintaining updates, configuration of the infrastructure. This has freed up several recourses that can be re-focused on other tasks.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We tried using lots of software for our CSV file operations but none was as good as Excel. It lets us edit, view and create beautiful charts using the data. It was a pain to try using online solutions with our large CSV files. Excel handled all these large files like it was nothing. We could search and add columns and notes all over the data.
Microsoft Word is also used daily for our documents and it is very useful to have the Save as PDF feature. The compatibility between office versions is also really stable.
It was a very nice surprise that Office 365 software is also working on my Mac. I requested for a license from my company and installed the software and it saved me from lots of trouble in my Mac computer. I had all of the feature on my mobile computer too. The fonts and the icons look a bit off but it should be due to the MacOS environment. I didn't have any trouble installing or using it. It is a shame that we don't have integration with OneDrive while using Mac but I can just do the uploads manually.
Kelly Turner | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Microsoft 365 is pretty critical for our organization. We use it for email communications (Outlook/Exchange), including secure/encrypted email, Word, Excel, Powerpoint, Teams, Azure Active Directory (with a hybrid connection to an on-premise AD/domain controller), and Security. We are a company of approximately 35 employees who currently work on a hybrid office/remote schedule.
Ahmed Abdelrhim | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Use the software In all its sections Like PowerPoint word Excel The program addresses the wasted time in the work of salaries and customer visits and helps in making explanations for employees to increase their production in addition to Some of the financial matters of the company and the administrative decisions issued by the department of human resources in order to improve the business and upgrade the company
Score 9 out of 10
Vetted Review
Verified User
Review Source
Previously in our company we used a POP3 mail service based on Web Hosting, due to the growth of our company and the need to centralize services and facilitate communication between our workers, we decided to migrate our email to Microsoft 365. This has been the first step of many, since our medium-term goal is to migrate our infrastructure to the cloud and thus use more and more services such as OneDrive and SharePoint as well as their different Apps to manage our business. One of them, which has made communication much easier for us and has completely changed us, has been Microsoft Teams.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Microsoft 360 every single day. We use mail, excel, teams, and word, as well as Mercury. It is awesome using Microsoft because it is linked to our database of over 1,000,000 candidates worldwide. So, when we need to send an email, book an appointment or interview, or track our data, it is super easy to find all the information. For example, I needed to see all of the people from my company who had emailed a CEO of a large Pharmaceutical company. I went to their page on Mercury and was able to see any time someone had sent them an email through Microsoft Outlook. It also makes scheduling, presenting, and overall communication easier within the business, especially with virtual working!
December 16, 2021

M365 Product Review

Gil Morris | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We utilize M365 across our entire organization in a hybrid environment. We chose M365 initially for the licensing structure and cost efficiencies associated with desktop and mobile Office applications. Through the evolution of M365, we now appreciate one portal to administer our Office, and other Microsoft app, deployments. We also enjoy the reporting features as well.
Score 10 out of 10
Vetted Review
Verified User
Review Source
I use Microsoft 365 in many ways and it addresses the needs that we have for word processing, spreadsheets, simple design, etc... I use it every single day to create documents and track stats. I find the product easy to use and have with time have used many tricks to make my job easier. I love having a suite of tools that work so well together, which helps me become more efficient in my performance.
Aurpa Fiza | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Microsoft 365 has been used extensively in our organization. Everything we need to carry out our roles and collaborate in groups is contained in this one package. All of the company's employees will benefit from it. Interpersonal and cloud connectivity are both essential. This software integrates well with Microsoft 365. Calendar, Tasks, OneDrive, SharePoint, Word, Excel, and PowerPoint are all utilized. Calendar, note-taking, and spreadsheet features are included. It has everything a business needs to run smoothly.
November 30, 2021

24/7 - 365

Score 10 out of 10
Vetted Review
Verified User
Review Source
Microsoft 365 is used by all employees on a daily basis for everyday stuff. We all have Outlook emails, share files with OneDrive and Teams, and have standard office templates set up for things like Proposal Requests, ASI's, etc. We also use Microsoft 2 step authentication for logins for better security.
November 29, 2021

Useful for Education

Score 8 out of 10
Vetted Review
Verified User
Review Source
Our email and document system is all through Microsoft. We use the entire suite, including products like Stream, Forms, and OneNote. It’s very helpful to have a large amount of storage for all of our organizational needs, and I love being able to share various documents with students and teachers.
November 24, 2021

Industry Standard

Score 8 out of 10
Vetted Review
Verified User
Review Source
Microsoft Office 365 is central to everything we do at our organization. We leverage it for email, word processing, presentations, chat, calls, file sharing, data processing… without it I don’t know how we would function. It is pivotal to us creating and sharing information both in and out of the organization.
Score 10 out of 10
Vetted Review
Verified User
Review Source
The City takes advantage of several Microsoft 365 offerings. The entire city uses Microsoft 365 email and Teams. Several departments use Sharepoint and one drive. I like the features and searchability of Onenote. We are also beginning to use Wikis, however, that is only for the IT department so far. There are many more features we have not even touched but we are slowly working towards better use of all Microsoft 365 products.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We were using Office 365 but upgraded to Microsoft 365 when it became available. We use the standard options like Powerpoint, Word, and Excel on a daily basis for all sorts of things. We take advantage of using mobile apps as well. We are a construction company and it is convenient that we can push documents to our field crew seamlessly.
Afia Tamanna | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Microsoft 365 is our company’s essential communications, collaboration, and sharing platform. Currently, our whole organization operates Microsoft 365, formerly known as Office 365. Nothing is challenging to figure out or use in this application. For example, we have Word, Excel, Outlook, Teams, and OneDrive installed across the entire company. We allow our users to access their 365 accounts from anywhere and download programs to their computers as needed. It also has more features than we require. Our team works with Microsoft 365 suite products for basic word processing, data reporting, and individual project tracking. Time management, search, and progress monitoring are all made easier with this tool. In terms of email, Microsoft Outlook is the best, and SharePoint is a great collaboration tool. Microsoft 365 has provided us with real-world solutions and enabled us to use cloud-based applications. Except for industry-specific programs, it handles most of our daily program needs.