Skip to main content
TrustRadius
Microsoft 365

Microsoft 365
Formerly Office 365

Overview

What is Microsoft 365?

Microsoft 365 (formerly Office 365) is a Microsoft Cloud subscription service that includes Microsoft Office products (Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access). The software can be installed across multiple devices and ensures that users always have the most…

Read more
Recent Reviews

Microsoft 365 - Good and easy

8 out of 10
March 30, 2024
I daily use several applications inside the Microsoft 365 suite. I use Outlook as a desk application to manage emails. Despite of the most …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

View all pros & cons
Return to navigation

Pricing

View all pricing

Business Basic

$5.00

Cloud
Per User Per Month

Individual

$5.84

Cloud
*Per Month

Business - Apps

$8.25

Cloud
Per User Per Month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
Return to navigation

Product Details

What is Microsoft 365?

Microsoft 365 (formerly Office 365) is more than just Word, Excel, PowerPoint, and Outlook. It provides business-class email, online storage, and teamwork solutions that users can access from anywhere.

The vendor says key benefits include:
  • Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located.
  • Easily implement security and privacy controls to help protect business data and devices against malicious threats and help you meet your compliance obligations.
  • Automatic updates ensure your employees will always have the latest features and security updates.

Microsoft 365 Video

When you need to write a document, crunch numbers on a spreadsheet, or work up a presentation - office suite software is your solution. Apache OpenOffice offers free word processing, spreadsheet, or any other office needs and here we compare it to Microsoft Office 365 and it's Word, Excel, and more.

Microsoft 365 Competitors

Microsoft 365 Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Microsoft 365 (formerly Office 365) is a Microsoft Cloud subscription service that includes Microsoft Office products (Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access). The software can be installed across multiple devices and ensures that users always have the most up-to-date version of the included Office applications.

Google Workspace and Microsoft 365 are common alternatives for Microsoft 365.

Reviewers rate Support Rating highest, with a score of 8.9.

The most common users of Microsoft 365 are from Mid-sized Companies (51-1,000 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(6588)

Attribute Ratings

Reviews

(1-25 of 238)
Companies can't remove reviews or game the system. Here's why
Score 8 out of 10
Vetted Review
Verified User
I daily use several applications inside the Microsoft 365 suite. I use Outlook as a desk application to manage emails. Despite of the most app available in the store I consider for now maybe one of the best tool for this purpose. Microsoft Word is used to write and access documentation together with Powerpoint for slides presentations and some Excel to create tables and some calculations.
Score 9 out of 10
Vetted Review
Verified User
Its very user-friendly, collaborative and efficient that boosts productivity using cloud tools. their security is strong and it provides data protection. There are regular updates that shields us from attackers too. It offers a wealth of learning resources, including tutorials, help articles and video guide to help users make the most of the application and personally upgrade their skills. It is accessible across various devices including windows, macOS, iOS, andriod devices, etc, due to its cloud features. It also provides cloud storage like One drive. Provides business solutions and enterprise. I will advice customers to research the product and services they are considering. I will strongly advise them to also compare the other options and understand their needs before starting
Score 9 out of 10
Vetted Review
Verified User
We are using Microsoft 365 which includes Exchange Online for mailboxes, SharePoint Online for collaborations, Teams for messaging, etc. There are 2000 users in all and we use E5 license for all the users who use company laptops. We also use Security and compliance feature in Office 365 to keep our data safe. Exchange Online archiving is enabled for all users. All the mailboxes are on legal hold so that data would be available even if user tries to delete it intentionally or has left the organization. Sharing of files and documents from OneDrive and Sharepoint is not allowed externally. Only internal employees can share within themselves. In case users wants to share it externally we add the external users as guest through Azure portal and then allow them to share it via Teams after getting the Non Disclosure Document betwen the parties.
Mouli Vunnam | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
In our company majority of the majority of the tasks are linked to Microsoft 365 in one or another way. In our company we use Microsoft Outlook for the communication purpose and Microsoft teams for the meetings. Our data is stored in one drive and we use Powerpoint and excel to present ir manage data. Microsoft 365 helps a lot even with its security features. Our authentication app is also Microsoft Authenticator which makes it seamless to login to various Office products. The combination of all these Microsoft 365 products makes to very easier for us to carry the office work. For example Outlook and Teams makes the communication through mails and meetings very easier. Microsoft also provides many security features to our company like My apps which authenticates logging into some company specific apps easier. The only thing I dislike about Microsoft 365 is these softwares occupy a lot of space in the oc and makes it slower sometimes. With providing the lighter versions of these softwares Microsoft can make these softwares run faster on even low end devices
Lisandro Fernigrini | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Microsoft 365 at the whole organization, by all kind of users, from Human Resources and Administration, Sales Representatives, to Developers, Testers and Project Leaders. All members use Outlook to communicate (mails) and coordinate and arrange meetings and OneDrive to share documents. Some users focus on PowerPoint (sales rep), others in Excel (admin) and others in Word, but the entire suite is simple and efficient to use while powerful to handle complex scenarios when required.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The more things change, the more they stay the same. With the migration from "down load the program from these small diskettes" to the current "it's in the cloud, so you better have a good internet connection" the workhorse of the business world has been Microsoft. Office is as you might expect: reliable and a little bloated. We don't use all of it's features and there are times I think it would have been fine to just stick with that version that came on 3.25" diskettes, but I do like being able to access my work from anywhere I can get online, especially in COVID times.
November 01, 2022

M365 Product Review

Gil Morris | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We utilize M365 across our entire organization in a hybrid environment. We chose M365 initially for the licensing structure and cost efficiencies associated with desktop and mobile Office applications. Through the evolution of M365, we now appreciate one portal to administer our Office, and other Microsoft app, deployments. We also enjoy the reporting features as well.
Ben Tarney | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Office 365 is being used by our entire organization for the base office products and for email. Some users and departments use some of the additional online features to better help with sharing and collaboration. Since switching to office 365 our updates and roll-outs have gone much smoother and complexity of the solution has gotten much easier to maintain.
Phil Blake | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We made the decision several years ago to move to the cloud. Moving to the cloud simplified our infrastructure support requirements by doing away with the need to maintain physical servers/equipment. Microsoft 365 is central to our migration. Since moving to the cloud we no longer have to worry about maintaining updates, configuration of the infrastructure. This has freed up several recourses that can be re-focused on other tasks.
Score 10 out of 10
Vetted Review
Verified User
We tried using lots of software for our CSV file operations but none was as good as Excel. It lets us edit, view and create beautiful charts using the data. It was a pain to try using online solutions with our large CSV files. Excel handled all these large files like it was nothing. We could search and add columns and notes all over the data.
Microsoft Word is also used daily for our documents and it is very useful to have the Save as PDF feature. The compatibility between office versions is also really stable.
It was a very nice surprise that Office 365 software is also working on my Mac. I requested for a license from my company and installed the software and it saved me from lots of trouble in my Mac computer. I had all of the feature on my mobile computer too. The fonts and the icons look a bit off but it should be due to the MacOS environment. I didn't have any trouble installing or using it. It is a shame that we don't have integration with OneDrive while using Mac but I can just do the uploads manually.
Kelly Turner | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Microsoft 365 is pretty critical for our organization. We use it for email communications (Outlook/Exchange), including secure/encrypted email, Word, Excel, Powerpoint, Teams, Azure Active Directory (with a hybrid connection to an on-premise AD/domain controller), and Security. We are a company of approximately 35 employees who currently work on a hybrid office/remote schedule.
Ahmed Abdelrhim | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Use the software In all its sections Like PowerPoint word Excel The program addresses the wasted time in the work of salaries and customer visits and helps in making explanations for employees to increase their production in addition to Some of the financial matters of the company and the administrative decisions issued by the department of human resources in order to improve the business and upgrade the company
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Previously in our company we used a POP3 mail service based on Web Hosting, due to the growth of our company and the need to centralize services and facilitate communication between our workers, we decided to migrate our email to Microsoft 365. This has been the first step of many, since our medium-term goal is to migrate our infrastructure to the cloud and thus use more and more services such as OneDrive and SharePoint as well as their different Apps to manage our business. One of them, which has made communication much easier for us and has completely changed us, has been Microsoft Teams.
Score 8 out of 10
Vetted Review
Verified User
We use Microsoft 360 every single day. We use mail, excel, teams, and word, as well as Mercury. It is awesome using Microsoft because it is linked to our database of over 1,000,000 candidates worldwide. So, when we need to send an email, book an appointment or interview, or track our data, it is super easy to find all the information. For example, I needed to see all of the people from my company who had emailed a CEO of a large Pharmaceutical company. I went to their page on Mercury and was able to see any time someone had sent them an email through Microsoft Outlook. It also makes scheduling, presenting, and overall communication easier within the business, especially with virtual working!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Microsoft 365 in many ways and it addresses the needs that we have for word processing, spreadsheets, simple design, etc... I use it every single day to create documents and track stats. I find the product easy to use and have with time have used many tricks to make my job easier. I love having a suite of tools that work so well together, which helps me become more efficient in my performance.
Aurpa Fiza | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Microsoft 365 has been used extensively in our organization. Everything we need to carry out our roles and collaborate in groups is contained in this one package. All of the company's employees will benefit from it. Interpersonal and cloud connectivity are both essential. This software integrates well with Microsoft 365. Calendar, Tasks, OneDrive, SharePoint, Word, Excel, and PowerPoint are all utilized. Calendar, note-taking, and spreadsheet features are included. It has everything a business needs to run smoothly.
November 30, 2021

24/7 - 365

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Microsoft 365 is used by all employees on a daily basis for everyday stuff. We all have Outlook emails, share files with OneDrive and Teams, and have standard office templates set up for things like Proposal Requests, ASI's, etc. We also use Microsoft 2 step authentication for logins for better security.
November 29, 2021

Useful for Education

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our email and document system is all through Microsoft. We use the entire suite, including products like Stream, Forms, and OneNote. It’s very helpful to have a large amount of storage for all of our organizational needs, and I love being able to share various documents with students and teachers.
November 24, 2021

Industry Standard

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Microsoft Office 365 is central to everything we do at our organization. We leverage it for email, word processing, presentations, chat, calls, file sharing, data processing… without it I don’t know how we would function. It is pivotal to us creating and sharing information both in and out of the organization.
Return to navigation