Skip to main content
TrustRadius
Microsoft 365

Microsoft 365
Formerly Office 365

Overview

What is Microsoft 365?

Microsoft 365 (formerly Office 365) is a Microsoft Cloud subscription service that includes Microsoft Office products (Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access). The software can be installed across multiple devices and ensures that users always have the most…

Read more

Learn from top reviewers

Best Program Ever.

Rating: 10 out of 10
June 3, 2025
IncentivizedVetted ReviewVerified User
The product Microsoft 365 is used in all 9 communities in our company across the state of Ohio. We primarily use it for emails, team meetings, calendar planning and booking, a...
Continue reading
Verified user
Employee
Microsoft 36510 years of experience

Hard to compete with the OG.

Rating: 8 out of 10
May 29, 2025
IncentivizedVetted ReviewVerified User
Communication and office tools, like I would assume many others. Teamwork activities and knowledge management are also important. The need to create documents with Word, PPT, ...
Continue reading
Giovanni Jurado
Manager - Other
Business Analyst Team Lead
Cloudpay
Microsoft 3654 years of experience

Office 365 for Windows

Rating: 5 out of 10
May 27, 2025
IncentivizedVetted ReviewVerified User
This is our main business software for documents and emails. We also use sharepoint and onedrive for collaboration. I'm not sure that Office 365 actually solves any business "...
Continue reading
Verified user
Administrator
Microsoft 36510 years of experience

A Key Users take of Microsoft 365.

Rating: 10 out of 10
April 7, 2025
Vetted ReviewVerified User
We use 365 primarily for Outlook—we don't use the Exchange server, but we do use IMAP, so this serves our purpose perfectly. We also use Word for some minor invoicing and Exce...
Continue reading
Tracy Novack
Administrator - Corporate
Administration
Interactive Office Systems
Microsoft 3654 years of experience

The industry standard for most companies!

Rating: 7 out of 10
November 25, 2024
IncentivizedVetted Review
We are an IT company managing different companies using Microsoft 365. We maintain and use Microsoft 365. From Outlook for email, Teams for scheduling and meetings, Excel for...
Continue reading
Verified user
Technician
Microsoft 3658 years of experience
Log in with LinkedIn to see content from your network

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Return to navigation

Pricing

View all pricing

Business Basic

$5.00

Cloud
Per User Per Month

Individual

$5.84

Cloud
*Per Month

Business - Apps

$8.25

Cloud
Per User Per Month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
Return to navigation

Product Details

What is Microsoft 365?

Microsoft 365 (formerly Office 365) is more than just Word, Excel, PowerPoint, and Outlook. It provides business-class email, online storage, and teamwork solutions that users can access from anywhere.

The vendor says key benefits include:
  • Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located.
  • Easily implement security and privacy controls to help protect business data and devices against malicious threats and help you meet your compliance obligations.
  • Automatic updates ensure your employees will always have the latest features and security updates.

Microsoft 365 Video

When you need to write a document, crunch numbers on a spreadsheet, or work up a presentation - office suite software is your solution. Apache OpenOffice offers free word processing, spreadsheet, or any other office needs and here we compare it to Microsoft Office 365 and it's Word, Excel, and more.

Microsoft 365 Competitors

Microsoft 365 Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Microsoft 365 (formerly Office 365) is a Microsoft Cloud subscription service that includes Microsoft Office products (Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access). The software can be installed across multiple devices and ensures that users always have the most up-to-date version of the included Office applications.

Google Workspace and Microsoft 365 are common alternatives for Microsoft 365.

Reviewers rate Support Rating highest, with a score of 8.9.

The most common users of Microsoft 365 are from Mid-sized Companies (51-1,000 employees).
Return to navigation

Comparisons

View all alternatives

Compare with

Google Workspace

Google Workspace

Compare
SentinelOne Singularity

SentinelOne Singularity

Compare
Dropbox

Dropbox

Compare
Contact Vendor
Google Drive

Google Drive

Compare
LibreOffice

LibreOffice

Compare
Microsoft Office 2016 (discontinued)

Microsoft Office 2016 (discontinued)

Compare
monday.com

monday.com

Compare
Google Classroom

Google Classroom

Compare
Microsoft Entra ID

Microsoft Entra ID

Compare
Proton Mail

Proton Mail

Compare
Return to navigation

Reviews From Top Reviewers

View all reviews
(1-5 of 242)

Hard to compete with the OG.

Rating: 8 out of 10
Incentivized
May 29, 2025
GJ
Giovanni Jurado
Business Analyst Team Lead
Cloudpay (Financial Services, 1001-5000 employees)
Vetted Review
Verified User
Microsoft 365
4 years of experience
View profile
Pros
  • Chat with teams and the integrations with the other apps, and many more smaller ones, like to-dos, news, and the recent Outlook integration.
  • Easy embedding on SharePoint to broadcast all the content created in the different tools.
  • The office package is still robust with the good things from the past and new additions.
Cons
  • Permissions. They are challenging to manage when you want to get granular, as some things require erasing and starting over again. Additionally, some people or groups have permissions they shouldn't have, and root cause analysis is not always intuitive.
  • They need to pay attention to clutter and reduce it if the app's performance, such as Teams, is being harmed.
  • The tier system for services allows users to utilize some AI capabilities without requiring the most complex license.
  • Visio feels like it was forgotten when compared to lucidchart or Miro.

A Key Users take of Microsoft 365.

Rating: 10 out of 10
April 07, 2025
TN
Tracy Novack
Administration
Interactive Office Systems (Business Supplies & Equipment, 1-10 employees)
Vetted Review
Verified User
Microsoft 365
4 years of experience
Pros
  • It allows us to keep our email organized. I like the fact that I can create folders in Outlook, and they replicate on my mail server.
  • Excellent for drafting and saving those documents as PDFs without needing PDF editing software.
  • Spreadsheets - what more is there to say?
Cons
  • Fix Outlook. It crashes constantly, uses way too many resources, and freezes to the point that I need to shut it down in the Task Manager.
  • Excel could use an easier numbering function. I used to drag down, and it would number the cells ascending. Somewhere, it lost this function and just copied the same number down the column, which is kind of useless.
  • Someone needs to create (and include) a quick and easy cheat sheet for commonly used formulas. It would be nice if a drop-down would let you choose a formula (without all the prior programming).

Office 365 for Windows

Rating: 5 out of 10
Incentivized
May 27, 2025
Verified User
Administrator in Information Technology
Computer Software Company, 51-200 employees
Vetted Review
Verified User
Microsoft 365
10 years of experience
Pros
  • Adding users in the admin portal
  • Email works most of the time
  • Spreadsheets
Cons
  • Uptime during business hours
  • Teams messages sometimes don't always arrive
  • Stop taking all the options away from the (Teams/Outlook/whatever) UI and calling it "a new look!" That is stupid, and your "improvements" just make my job harder.

Best Program Ever.

Rating: 10 out of 10
Incentivized
June 03, 2025
Verified User
Employee in Other
Hospital & Health Care Company, 201-500 employees
Vetted Review
Verified User
Microsoft 365
10 years of experience
Pros
  • Keeping track of emails.
  • Keeping track of calendar invites, bookings and meetings.
  • Allowing groups and meetings through teams.
Cons
  • I wish that outlook had instant messaging like teams does.

The industry standard for most companies!

Rating: 7 out of 10
Incentivized
November 25, 2024
Verified User
Technician in Research & Development
Computer & Network Security Company, 1-10 employees
Vetted Review
Reseller
Microsoft 365
8 years of experience
Pros
  • Central
  • Consistent UI
  • Security
Cons
  • Listening more to the Customer requested features and improvements.
  • Improve support, in my experience, Really difficult to get good support in case of an issue.
  • In my opinion, quality control has sadly gone down the last years.
Return to navigation