Microsoft Azure

Microsoft Azure

Top Rated
About TrustRadius Scoring
Score 8.5 out of 100
Top Rated
Microsoft Azure

Overview

What is Microsoft Azure?

Microsoft Azure is a cloud computing platform and infrastructure for building, deploying, and managing applications and services through a global network of Microsoft-managed datacenters.
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Recent Reviews

Microsoft Cloud option

9 out of 10
May 31, 2022
Have consulted multiple companies to migrate their DC or different workload like SAP to Azure. Azure provides full digital transformation …
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Azure poor customer service

1 out of 10
February 22, 2022
Microsoft, why don't you understand customer service you send me an email regarding an urgent billing issue, I cant seem to fix it, and …
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Title For MS Azure

9 out of 10
September 29, 2021
One of the best Public cloud platforms available today, we use it for Iaas, Paas as well as SaaS. Easy to learn, good guiding UI. I highly …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 9 features
  • Service-level Agreement (SLA) uptime (14)
    8.6
    86%
  • Dynamic scaling (14)
    8.5
    85%
  • Elastic load balancing (14)
    8.2
    82%
  • Pre-configured templates (14)
    7.7
    77%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Developer

$29

Cloud
per month

Standard

$100

Cloud
per month

Professional Direct

$1000

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://azure.microsoft.com/en…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $29 per month
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Features Scorecard

Infrastructure-as-a-Service (IaaS)

8.3
83%
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Product Details

What is Microsoft Azure?

Microsoft Azure is a cloud computing service from Microsoft. With Azure, businesses and organizations can build, manage, and deploy applications on Microsoft’s global networking, using customizable tools and frameworks.

Azure supports any tool, language, or framework, providing access to 100+ services to provide a comprehensive cloud computing platform. Azure has as broad set of hybrid computing capabilities, with support for working in the cloud or on-premises.

According to Microsoft, Windows Server, SQL Server PaaS, and SQL Server IaaS are significantly more affordable alternatives to other software in their categories. Users can lower costs if they have existing licenses, reserve resources in advance, or move specific workloads to Azure, all dependent on the particular organization’s situation.

An example of some of the service areas Azure covers:

  • AI + Machine Learning

  • Analytics

  • Blockchain

  • Computing

  • Containers

  • Databases

  • Developer Tools

  • DevOps

  • Identity

  • Integration

  • Internet of Things

  • Management

  • Media

  • Stack

  • Migration

  • Mixed Reality

  • Mobile

  • Networking

  • Security

  • Storage

  • Web

  • Windows Virtual Desktop

Microsoft Azure Integrations

Microsoft Azure Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Microsoft Azure is a cloud computing platform and infrastructure for building, deploying, and managing applications and services through a global network of Microsoft-managed datacenters.

Microsoft Azure starts at $29.

Reviewers rate Security controls highest, with a score of 8.9.

The most common users of Microsoft Azure are from Enterprises (1,001+ employees) and the Information Technology & Services industry.
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Comparisons

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Reviews

(1-25 of 28)
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Score 10 out of 10
Vetted Review
Verified User
Support is pretty awesome, but sometimes there are cracks where support calls can get lost without being picked up or long times without an update - even if that update is that the program group is investigating the very rare bug you've discovered. Otherwise, support is pleasant, thorough, and available 24/7 based on the location of the data center you are connected with, and when you want a callback.
Score 9 out of 10
Vetted Review
Verified User
Mainly everything that is needed can be provided with azure and there multiple options to modernize our companys applications and infrastructure. Azure helps us to reduce the workload for our administrators by offering managed sevices and helps them to concentrate on other important topics.
Apurv Doshi | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Most of the time one can easily receive the technical resolution from dev forums. We required dedicated customer support once only in two years and we have received timely and in-prompt support. We found [the] support team helpful and expert around the requested area.
Score 8 out of 10
Vetted Review
Verified User
We were running Windows Server and Active Directory, so [Microsoft] Azure was a seamless transition. We ran into a few, if any support issues, however, the availability of Microsoft Azure's support team was more than willing and able to guide us through the process. They even proposed solutions to issues we had not even thought of!
Score 8 out of 10
Vetted Review
Verified User
Support team of Microsoft Azure is very good. We had chat with their team few times. They provide quick responses for basic queries and for advanced issues they try to solve earliest. One disadvantage is they have only one support free so if you want support thereafter then they will charge the user which is bad because user is already paying for service then they again have to pay for support.
Score 10 out of 10
Vetted Review
Verified User
We have Premiere Support from Microsoft, and we had very good experiences when we needed their support.
They're pretty efficient! Tickets resolutions are fast and we always had product Experts/Engineers to work with us on the cases.
Score 9 out of 10
Vetted Review
Verified User
If you have purchased the premium support plan then yes you will receive a response back from the Azure support team relatively fast. Usually about 20 minutes via email. The Azure documentation is also available online with very detailed information so finding answers to most of the questions you have are quite easy.
August 20, 2019

Microsoft Azure Review

Score 9 out of 10
Vetted Review
Verified User
While support is somewhat easily accessible, the quality and reliability of the support can very wildly based on the experience and ability level of the technician that your ticket is assigned to.
Score 7 out of 10
Vetted Review
Verified User
Microsoft products are well-known for 24x7 global coverage of customer support. They also sometimes come with a multiple support plan, which caters to different business requirements and needs. However, more support will also mean more cost to bare. Other than that, limited options in technical training sometimes make it quite challenging in finding the right talents for managing Microsoft Azure clouds and more dependency in Microsoft technical support.
Score 8 out of 10
Vetted Review
Verified User
We have an enterprise account rep with them and they are great to work with. The challenge comes into play when we have to work with them to on production issues on some of their services that require technical support or the service is in preview. Finding the right internal resource can be a challenge.
Score 10 out of 10
Vetted Review
Verified User
Microsoft offer very good support. Very quick an efficient response. Good solutions offered. Microsoft support deliver the best possible service. And in case you want to speak to an actual human being, Microsoft has 10 worldwide call centers. Microsoft has also improved the Virtual Assistant, enabling it to handle many of the general questions.
Daniel Cauley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Being that it is a Microsoft product, support never closes as it is 24/7 for when you need that critical support. The people on the Azure team are always willing to help, since Azure is Owned by Microsoft you have support for all windows operating systems and servers. If you need help with an OS feature you can contact the same team. You can have almost all of your support in one location and support contracts from one vendor.
August 16, 2019

Crystal Clear Azure

Alfred Brock | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
I give overall support for Microsoft Azure a reasonable rating only because the system is intuitive in many ways. I would give it less if it weren't for that. The general support for the system, however, from the company or contractors that work with the system is, in my opinion, poor. It is nice that Microsoft is doing a great deal of international business but that doesn't help me if I am getting support for a technical issue from someone to whom I need to assist with proper communication in the English language.
August 14, 2019

Azure overview

Score 7 out of 10
Vetted Review
Verified User
There's some basics online and these are easy enough to follow but more complicated problems require a little more support and this is hard to come by.
August 11, 2019

Benefits of Azure

Score 10 out of 10
Vetted Review
Verified User
On several occasions we've reached out to Microsoft for help. They have been responsive and helpful in each case. They even have assigned, free of charge, an Azure point of contact that can help us with all of our questions. They offer free technical resources to review and discuss application design for apps that we're building.
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