Microsoft BI (MSBI) Reviews

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865 Ratings
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Score 8.2 out of 100

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Reviews (1-17 of 17)

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March 05, 2021
Aniket Sawant | TrustRadius Reviewer
Score 9 out of 10
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9
They have amazing update information through videos and newsletters. You can find a lot of training on their platform, which is helpful as well. They have monthly updates and the team makes sure they update their documents regularly. It is easy to reach out to the Microsoft BI (MSBI) team for any help or suggestion that you may want through their forum or chat boards.
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June 03, 2021
Shyam Agrawal | TrustRadius Reviewer
Score 9 out of 10
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9
When it comes to applications support no one can beat Microsoft. They are available 24/7. Replies to the support incidents are quick and effective. Support personnel are competent, they really know their product, and solve the incident tickets with accuracy. That is the reason why Customer satisfaction index is high.
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May 24, 2021
Akshay Sharma | TrustRadius Reviewer
Score 9 out of 10
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10
The technical support from Microsoft is excellent. Detailed and step-by-step documentation and learning material is available from Microsoft, which helps to understand each component of the tool.
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December 30, 2020
Rajesh Patel, CSCP, Six Sigma Black Belt | TrustRadius Reviewer
Score 9 out of 10
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Support Rating

10
  1. There is excellent support online and over the phone.
  2. It's an easy to use in-house investment that doesn't often require support.
  3. MSBI support forum provides most of the solutions and suggestions.
  4. It's basically a self-service managed BI tool for easy data exploration and visual presentation.
Read Rajesh Patel, CSCP, Six Sigma Black Belt's full review
April 26, 2021
Anonymous | TrustRadius Reviewer
Score 8 out of 10
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8
Microsoft support in my experience has always been very good. This is from a standpoint of submitting tickets as well as having accessibility to resources at Microsoft which have included free architectural review sessions, road mapping, and training provided at Microsoft's facilities. In addition, the user base is huge and there are no shortage of sites to ask and find answers to technical questions. The major knock is that historically, MS has been slow to respond to feature requests. That has begun to change, but tools such as the MSBI suite still lag behind the rapid development seen with tools such as Power BI.
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April 22, 2021
Anonymous | TrustRadius Reviewer
Score 8 out of 10
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8
MSBI natively has a site that allows you to vote on user enhancements and bug fixes. This allows the largest nagging issues to float to the top and the development team can prioritize accordingly. As mentioned earlier, the large community base of MSBI developers assist technical resources in handling technical questions.
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June 02, 2021
Anonymous | TrustRadius Reviewer
Score 8 out of 10
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10
Fantastic! Customer service and data support have been nothing but wonderful through this experience.
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May 17, 2021
Anonymous | TrustRadius Reviewer
Score 9 out of 10
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9
- The support team is very proactive and they not only resolve all the issues on time, but they also ask for feedback from time to time and improve their services.
- There are many videos provided by support team to resolve minor issues on the spot without wasting much time.
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April 24, 2021
Anonymous | TrustRadius Reviewer
Score 10 out of 10
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9
I have not much to say about this since I never really encountered a breaking bug. I would however mention the awesome resources available online to learn Microsoft BI.
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November 13, 2014
Stephanie Grice | TrustRadius Reviewer
Score 9 out of 10
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Support Rating

4
My past experience with Microsoft technical support was not really favorable. While they were friendly and somewhat responsive, they were not helpful with the types of issues we faced.
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November 04, 2014
Jacob Saunders | TrustRadius Reviewer
Score 10 out of 10
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Support Rating

7
While support from Microsoft isn't necessarily always best of breed, you're also not paying the price for premium support that you would on other platforms. The strength of the stack is in the ecosystem that surrounds it. In contrast to other products, there are hundreds, even thousands of bloggers that post daily as well as vibrant user communities that surround the tool. I've had much better luck finding help with SQL Server related issues than I have with any other product, but that help doesn't always come directly from Microsoft.
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November 04, 2014
Shawn Lee | TrustRadius Reviewer
Score 8 out of 10
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9
Response time is very prompt. Most of the time the support person is very knowledgeable.
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September 06, 2013
Sean Brady | TrustRadius Reviewer
Score 10 out of 10
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Support Rating

10
I am basing this rating not on Microsoft's paid premium support, but rather on the resources available (both from Microsoft and 3rd parties) to BI consumers. There is such a huge community working with and building solutions with the Microsoft BI stack (SQL Server) that I have always been able to find a solution (or at least a workaround) to any problems that have come up.
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Feature Scorecard Summary

Pixel Perfect reports (48)
8.1
Customizable dashboards (55)
8.7
Report Formatting Templates (53)
8.1
Drill-down analysis (50)
8.5
Formatting capabilities (55)
8.2
Integration with R or other statistical packages (45)
7.6
Report sharing and collaboration (55)
8.2
Publish to Web (50)
7.8
Publish to PDF (50)
8.4
Report Versioning (46)
7.8
Report Delivery Scheduling (49)
8.0
Delivery to Remote Servers (29)
7.5
Pre-built visualization formats (heatmaps, scatter plots etc.) (53)
7.8
Location Analytics / Geographic Visualization (50)
7.8
Predictive Analytics (48)
8.0
Multi-User Support (named login) (52)
8.2
Role-Based Security Model (49)
8.2
Multiple Access Permission Levels (Create, Read, Delete) (51)
8.9
Single Sign-On (SSO) (34)
8.6
Responsive Design for Web Access (41)
8.5
Dedicated iOS Application (31)
8.0
Dedicated Android Application (32)
8.1
Dashboard / Report / Visualization Interactivity on Mobile (42)
7.9
REST API (23)
7.8
Javascript API (23)
7.6
iFrames (22)
7.9
Java API (21)
7.9
Themeable User Interface (UI) (22)
7.7
Customizable Platform (Open Source) (18)
7.5

What is Microsoft BI (MSBI)?

Microsoft BI (MSBI) benefits from the ubiquity of SQL server and the set of tools built around the database, including an ETL layer, master data management, data cleansing, report and reporting.

The reporting engine is SQL Server Reporting Services which does not have the visualization capabilities of visualization tools like Tableau or Qlik. Excel has historically been the platform visualization tool. Power BI for Office 365 has done much to improve the discovery and visualization capabilities of Excel.

Microsoft now offers Power BI cloud as the visualization platform with geospatial 3D, natural-language query generation, and self-service ETL along with charting and other data visualizations that can be uploaded and shared through the Power BI service.

The Power BI platform also provides live access to on-premises Microsoft SQL Server instances, and self-service access to third-party cloud sources including Salesforce, Marketo, Zendesk, and GitHub. Mobility is supported through a native iPad app, an iPhone app.

This new platform is viewed by Microsoft as a visualization layer sitting on top of their earlier generation of installed SQL-based technology.

Microsoft BI (MSBI) Competitors

Microsoft BI (MSBI) Pricing

  • Does not have featureFree Trial Available?No
  • Has featureFree or Freemium Version Available?Yes
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Power BI Pro9.99per user/per month
Power BI Premium4,995per month

Microsoft BI (MSBI) Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No

Frequently Asked Questions

What is Microsoft BI (MSBI)?

Microsoft BI is a business intelligence product used for data analysis and generating reports on server-based data. It features unlimited data analysis capacity with its reporting engine, SQL Server Reporting Services alongside ETL, master data management, and data cleansing.

What is Microsoft BI (MSBI)'s best feature?

Reviewers rate Multiple Access Permission Levels (Create, Read, Delete) highest, with a score of 8.9.

Who uses Microsoft BI (MSBI)?

The most common users of Microsoft BI (MSBI) are from Enterprises and the Information Technology & Services industry.