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Microsoft Dynamics 365 Business Central

Microsoft Dynamics 365 Business Central
Formerly Dynamics NAV

Overview

What is Microsoft Dynamics 365 Business Central?

Microsoft Dynamics 365 Business Central (formerly Dynamics NAV) is one of the ERP products in the Dynamics family. The technology is based on the Navision product acquired by Microsoft in 2002. This product is the best-selling Microsoft ERP platform, and…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 66 features
  • Role-based user permissions (20)
    9.0
    90%
  • Accounts payable (20)
    9.0
    90%
  • Standard reports (21)
    5.1
    51%
  • Custom reports (20)
    5.1
    51%
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Pricing

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N/A
Unavailable

What is Microsoft Dynamics 365 Business Central?

Microsoft Dynamics 365 Business Central (formerly Dynamics NAV) is one of the ERP products in the Dynamics family. The technology is based on the Navision product acquired by Microsoft in 2002. This product is the best-selling Microsoft ERP platform, and is often used by companies in the…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Microsoft Power BI Demo | Tensoft

YouTube
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Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

7.6
Avg 7.2

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

8
Avg 7.3

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

9
Avg 8.1

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

5.1
Avg 7.0

General Ledger and Configurable Accounting

Financial management solution, including capabilities for general ledger and configurable accounting

8.8
Avg 7.6

Inventory Management

The ability to track and manage the flow of goods or materials into and out of an inventory.

8.7
Avg 7.9

Order Management

The ability to process orders, and track them from quote to cash.

7.9
Avg 7.8

Subledger and Financial Process

Revenue management solution including capabilities for subledgers and financial processes

8.4
Avg 7.4

Project Financial Management

Project financial management solution including capabilities for project budgeting, cost control, billing and contract management.

8.7
Avg 7.6

Project Execution Management

Project execution management solution including capabilities for project scheduling, resource management, and team member task management.

7.7
Avg 6.8

Grants Management

Grants management solution for higher education, public sector, or non-profits with capabilities for managing financial awards for program and project funding

9.7
Avg 7.6

Procurement

Procurement management solution with capabilities for sourcing, contracting, procure-to-pay and supplier management

8
Avg 7.0

Risk Management

Risk management solution with capabilities for managing controls, assessing control effectiveness, certifying controls, and addressing deficiencies

9.6
Avg 6.5

Logistics

Logistics solution with capabilities for transportation planning, transportation execution, trade compliance, customs management, warehouse management and warehouse workforce management.

7.7
Avg 6.9

Manufacturing

Manufacturing solution for managing manufacturing processes and costs.

7.1
Avg 7.5

Supply Chain

Supply Chain Planning solution with capabilities for planning, performance monitoring, change responses and execution.

9.5
Avg 7.2

Product Lifecycle Management

Product Lifecycle Management solution with capabilities for innovation management, product development

9.3
Avg 7.3
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Product Details

What is Microsoft Dynamics 365 Business Central?

Microsoft Dynamics 365 Business Central Video

Introduction to Microsoft Dynamics 365 Business Central

Microsoft Dynamics 365 Business Central Integrations

Microsoft Dynamics 365 Business Central Competitors

Microsoft Dynamics 365 Business Central Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Microsoft Dynamics 365 Business Central (formerly Dynamics NAV) is one of the ERP products in the Dynamics family. The technology is based on the Navision product acquired by Microsoft in 2002. This product is the best-selling Microsoft ERP platform, and is often used by companies in the manufacturing and distribution verticals.

Infor ERP, NetSuite ERP, and Sage 300 are common alternatives for Microsoft Dynamics 365 Business Central.

Reviewers rate Credit card processing and Primary and Secondary Ledgers and Journals and Reconciliations highest, with a score of 10.

The most common users of Microsoft Dynamics 365 Business Central are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(202)

Attribute Ratings

Reviews

(1-3 of 3)
Companies can't remove reviews or game the system. Here's why
Phil Blake | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
As part of our cloud migration we moved to BC from GP. We implemented Dynamics 365 CRM so it was a natural fit to move to BC for our account software. It will eliminate a lot of the manual tasks we were doing since the integration across the Microsoft ecosystem was very good.
  • Integration with MS ecosystem
  • Sales processing
  • General account functions
  • The interface could be a little more intuitive.
Being that I'm on the technical side I found the ability to tie it into our existing Microsoft CRM to be very easy. This eliminates the need to track products and sales in multiple systems
General Ledger and Configurable Accounting (7)
12.857142857142858%
1.3
Accounts payable
N/A
N/A
Accounts receivable
N/A
N/A
Global Financial Support
N/A
N/A
Primary and Secondary Ledgers
N/A
N/A
Journals and Reconciliations
N/A
N/A
Configurable Accounting
N/A
N/A
Standardized Processes
90%
9.0
Subledger and Financial Process (5)
N/A
N/A
Billing Management
N/A
N/A
Cash and Asset Management
N/A
N/A
Travel & Expense Management
N/A
N/A
Budgetary Control & Encumbrance Accounting
N/A
N/A
Period Close
N/A
N/A
Inventory Management (3)
30%
3.0
Inventory tracking
90%
9.0
Automatic reordering
N/A
N/A
Location management
N/A
N/A
Order Management (5)
30%
3.0
Pricing
70%
7.0
Order entry
N/A
N/A
Credit card processing
N/A
N/A
Cost of goods sold
N/A
N/A
Order Orchestration
80%
8.0
Payroll Management (3)
N/A
N/A
Pay calculation
N/A
N/A
Benefit plan administration
N/A
N/A
Direct deposit files
N/A
N/A
Reporting & Analytics (3)
50%
5.0
Dashboards
50%
5.0
Standard reports
50%
5.0
Custom reports
50%
5.0
Customization (2)
80%
8.0
API for custom integration
80%
8.0
Plug-ins
80%
8.0
Security (2)
90%
9.0
Role-based user permissions
90%
9.0
Single sign-on capability
90%
9.0
Grants Management (1)
N/A
N/A
Award Lifecycle Management
N/A
N/A
Project Financial Management (6)
N/A
N/A
Budgeting and Forecasting
N/A
N/A
Project Costing
N/A
N/A
Cost Capture
N/A
N/A
Capital Project Management
N/A
N/A
Customer Contract Compliance
N/A
N/A
Project Revenue Recognition
N/A
N/A
Project Execution Management (4)
N/A
N/A
Project Planning and Scheduling
N/A
N/A
Task Insight for Project Managers
N/A
N/A
Project Mobile Functionality
N/A
N/A
Definable Resource Pools
N/A
N/A
Procurement (5)
N/A
N/A
Bids Analyzed and Compared
N/A
N/A
Contract Authoring
N/A
N/A
Contract Repository
N/A
N/A
Requisitions-to-Purchase Orders Integrated
N/A
N/A
Supplier Management
N/A
N/A
Risk Management (5)
N/A
N/A
Risk Repository
N/A
N/A
Control Management
N/A
N/A
Control Efficiency Assessments
N/A
N/A
Issue Detection
N/A
N/A
Remediation and Certification
N/A
N/A
Logistics (5)
N/A
N/A
Transportation Planning and Optimization
N/A
N/A
Transportation Execution Management
N/A
N/A
Trade and Customs Management
N/A
N/A
Fulfillment Management
N/A
N/A
Warehouse Workforce Management
N/A
N/A
Manufacturing (5)
N/A
N/A
Production Process Design
N/A
N/A
Production Management
N/A
N/A
Configuration Management
N/A
N/A
Work Execution
N/A
N/A
Manufacturing Costs
N/A
N/A
Supply Chain (3)
N/A
N/A
Forecasting
N/A
N/A
Inventory Planning
N/A
N/A
Performance Monitoring
N/A
N/A
Product Lifecycle Management (2)
N/A
N/A
Proposal Management
N/A
N/A
Product Master Data Management
N/A
N/A
  • The cost of BC vs GP , BC is more cost effective
  • We are saving on the need for custom integration
  • The support for BC is very good.
BC is MUCH easer to setup and to use. The support offering for BC is much better.
Deployment was simple. Integration options are plentiful. Interface could be improved.
Between the MS partner and MS Support there has never been a time we had to spend hours resolving an issue.
Patient Gomba | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Microsoft Dynamics 365 is used across the whole organization for managing all your business finances and accounting processes for the Company. There is easy monitoring of budgets and reports can be generated in relation to managing Inventory and cash flow management. We can easily work with different currencies and as as easily converting any currency to local currency. With NAV we can easily track resource costs and their usage. In all NAV easily automate all accounting processes hence help in month and year end processes.
  • Vendor Application - able to generate a report on the number if open documents and initiate application of these open documents.
  • Vendor Statements -This is the procedure to run the vendor statement, which you can either print to pdf or excel, depending on how you choose to send it to your supplier.
  • Vendor Balances - able to generate a report of vendor balances in Excel or PDF.
  • Manual Journals - One is able to upload a Journal in NAV then export it before emailing it to Approver before posting it for checks and accuracy.
  • Vendor Ledger entries - Should give an option on filters to be able to produce a report with multiple User IDs.
  • Automatically allocate payments.
  • Sending a notification for Overdue payments.
With multi-currency capabilities of NAV you can determine how your accounts can be posted, as well as allow the company to then manage both vendor and customer accounts in different and relevant currencies so if you deal with international Suppliers NAV will be the best system as it allows and suits multi-currencies.
Best for companies that value transparency as NAV allows for audit trails as it keeps record of every done process through integrated systems and shared data therefore NAV is suited for companies after greater transparency and good record keeping.
General Ledger and Configurable Accounting (7)
82.85714285714286%
8.3
Accounts payable
90%
9.0
Accounts receivable
N/A
N/A
Global Financial Support
90%
9.0
Primary and Secondary Ledgers
100%
10.0
Journals and Reconciliations
100%
10.0
Configurable Accounting
100%
10.0
Standardized Processes
100%
10.0
Subledger and Financial Process (5)
38%
3.8
Billing Management
N/A
N/A
Cash and Asset Management
90%
9.0
Travel & Expense Management
N/A
N/A
Budgetary Control & Encumbrance Accounting
N/A
N/A
Period Close
100%
10.0
Inventory Management (3)
63.33333333333333%
6.3
Inventory tracking
100%
10.0
Automatic reordering
N/A
N/A
Location management
90%
9.0
Order Management (5)
40%
4.0
Pricing
100%
10.0
Order entry
N/A
N/A
Credit card processing
100%
10.0
Cost of goods sold
N/A
N/A
Order Orchestration
N/A
N/A
Payroll Management (3)
N/A
N/A
Pay calculation
N/A
N/A
Benefit plan administration
N/A
N/A
Direct deposit files
N/A
N/A
Reporting & Analytics (3)
100%
10.0
Dashboards
100%
10.0
Standard reports
100%
10.0
Custom reports
100%
10.0
Customization (2)
N/A
N/A
API for custom integration
N/A
N/A
Plug-ins
N/A
N/A
Security (2)
100%
10.0
Role-based user permissions
100%
10.0
Single sign-on capability
100%
10.0
Grants Management (1)
N/A
N/A
Award Lifecycle Management
N/A
N/A
Project Financial Management (6)
66.66666666666667%
6.7
Budgeting and Forecasting
100%
10.0
Project Costing
100%
10.0
Cost Capture
100%
10.0
Capital Project Management
N/A
N/A
Customer Contract Compliance
100%
10.0
Project Revenue Recognition
N/A
N/A
Project Execution Management (4)
N/A
N/A
Project Planning and Scheduling
N/A
N/A
Task Insight for Project Managers
N/A
N/A
Project Mobile Functionality
N/A
N/A
Definable Resource Pools
N/A
N/A
Procurement (5)
N/A
N/A
Bids Analyzed and Compared
N/A
N/A
Contract Authoring
N/A
N/A
Contract Repository
N/A
N/A
Requisitions-to-Purchase Orders Integrated
N/A
N/A
Supplier Management
N/A
N/A
Risk Management (5)
N/A
N/A
Risk Repository
N/A
N/A
Control Management
N/A
N/A
Control Efficiency Assessments
N/A
N/A
Issue Detection
N/A
N/A
Remediation and Certification
N/A
N/A
Logistics (5)
N/A
N/A
Transportation Planning and Optimization
N/A
N/A
Transportation Execution Management
N/A
N/A
Trade and Customs Management
N/A
N/A
Fulfillment Management
N/A
N/A
Warehouse Workforce Management
N/A
N/A
Manufacturing (5)
N/A
N/A
Production Process Design
N/A
N/A
Production Management
N/A
N/A
Configuration Management
N/A
N/A
Work Execution
N/A
N/A
Manufacturing Costs
N/A
N/A
Supply Chain (3)
96.66666666666666%
9.7
Forecasting
90%
9.0
Inventory Planning
100%
10.0
Performance Monitoring
100%
10.0
Product Lifecycle Management (2)
N/A
N/A
Proposal Management
N/A
N/A
Product Master Data Management
N/A
N/A
  • Self-service reporting tools enables immediate access to all relevant data leading to more efficient response times.
  • Increased productivity because NAV is easy to use therefore easily applicable to staff. It is very simplified.
It has simplified all processes and reduces turnaround time for month end processes. You can easily navigate through the dashboard which is very user friendly and easily guides you to different functionalities. Duplications of Invoices is avoided because NAV rejects posting of an invoice number already in the system so you increase accuracy.
It provides one to efficiently be able to manage bookkeeping and inventory without much challenges. One can easily navigate through workflow processes while managing usages and budgets. Being able to produce reports in Word, Excel or PDF means one is able to have a working document to produce trends and graphs or produce pivot tables.
Brian Sanders | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Microsoft Dynamics NAV is being used by our entire organization. Our company consists of three business divisions - wholesale, e-commerce and direct-to-consumer. As a fully-integrated ERP system, Microsoft Dynamics NAV handles all aspects of our business, including sales, purchasing, inventory control, order fulfillment, receivables, payables and financial reporting. Through a combination of base modules, add-on modules and customized code, Microsoft Dynamics NAV handles the demanding needs of our business well.
  • Microsoft Dynamics NAV is highly customizable. Many ERP systems provide similar functionality, however, they can be difficult (or costly) to customize to meet your companies' specific needs.
  • Microsoft Dynamics NAV has a relatively-low cost of entry, for its feature set. Other similar ERP systems, can cost substantially more.
  • Microsoft Dynamics NAV provides a fully-integrated system, for running your business. With it, there is no need to have separate warehouse, EDI or accounting systems, for example. Everything is in one place and access to the information, can be restricted by user role.
  • Microsoft Dynamics NAV allows you to easily "navigate" or "drill-down" into the underlying data, for things such as inventory or customer balance. There is no need to launch a separate window or form, to find related information,
  • Microsoft Dynamics NAV has extensive filtering capabilities, which allows you to look at only the data you are interested in seeing.
  • There are not a lot of "out of the box" automation processes, for Microsoft Dynamics NAV. Different versions of NAV, have had various job scheduling functionality. However, each process that is automated, must be confirmed that it will function correctly, in an automatic mode. In our installation, most of the automation processes have been custom-developed.
  • Microsoft Dynamics NAV could have better documentation. Much of the documentation is original, from multiple versions ago. There is generally no step-by-step instructions, on performing various functions. Instead, most help is context-sensitive, obtained by pressing F1, on a particular field.
  • Older versions of Microsoft Dynamics NAV had a built-in WYSIWYG report builder, which made designing reports fairly straight-forward. Later versions (2013 and forward) rely exclusively on Visual Studio and SQL Reporting Services, which require a greater technical level of expertise, to use.
When working with a Microsoft Dynamics NAV partner, during the selection process, be sure to identify what is "base product" and what would require customization. As Microsoft Dynamics NAV is so highly customizable, it is easy for a partner to say "sure, it can do that". However, the devil is in the details, in determining the level of effort that would be required, to make it happen. This can also apply to add-on providers, as add-ons are typically designed to blend into the base product, seamlessly.
General Ledger and Configurable Accounting (2)
90%
9.0
Accounts payable
90%
9.0
Accounts receivable
90%
9.0
Subledger and Financial Process
N/A
N/A
Inventory Management (3)
86.66666666666666%
8.7
Inventory tracking
90%
9.0
Automatic reordering
80%
8.0
Location management
90%
9.0
Order Management (4)
87.5%
8.8
Pricing
90%
9.0
Order entry
100%
10.0
Credit card processing
70%
7.0
Cost of goods sold
90%
9.0
Payroll Management (2)
80%
8.0
Pay calculation
80%
8.0
Direct deposit files
80%
8.0
Reporting & Analytics (3)
80%
8.0
Dashboards
80%
8.0
Standard reports
80%
8.0
Custom reports
80%
8.0
Customization (2)
80%
8.0
API for custom integration
80%
8.0
Plug-ins
80%
8.0
Security (2)
100%
10.0
Role-based user permissions
100%
10.0
Single sign-on capability
100%
10.0
Grants Management
N/A
N/A
Project Financial Management
N/A
N/A
Project Execution Management
N/A
N/A
Procurement
N/A
N/A
Risk Management
N/A
N/A
Logistics
N/A
N/A
Manufacturing
N/A
N/A
Supply Chain
N/A
N/A
Product Lifecycle Management
N/A
N/A
  • Automation processing, including EDI functionality, has increased employee efficiency and prevented the need for adding additional employees.
  • Implementation of the warehouse functionality, including cycle counts, has resulted in better inventory control/less shrinkage.
  • Implementation of e-Ship and e-Receive, has resulted in greater efficiency and order accuracy.
N/A
35
All areas, from product development, to purchasing, to customer service and order fulfillment.
  • Professional services company
Deep River Technologies
Both the Classic and RTC interfaces are very intuitive.
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