Worst Marketing Automation Solution on the Market. Stay Away!
Rating: 1 out of 10
September 01, 2020
Vetted Review
Verified User

1 year of experience
We use Dynamics 365 Marketing to engage our database. Basic triggered email flows based on user behavior.
- Segmentation
- Lead Scoring
Cons
- Microsoft does not provide HTML for forms. They provide a div that needs to authenticated and is a real pain in the [butt].
- They provide no canned unsubscribe button. Copying the code from a template doesn't work either, even though your code will pass testing when you build out an email.
- Overall the work marketing automation tool on the market. It's like they did no research into what users might want or what the competitors are offering.
- It takes me 10 times longer to do anything with Dynamics when compared to Salesforce or Marketo for the same task.
1
The daily outbound marketing efforts depend on Marketing Automation. Marketing 365 was supposed to be that solution, but we tend to use solutions like MailChimp because Microsoft is a terrible solution.
1
Apparently you have to be able to read the minds of the programmers at Microsoft the use Marketing 365. It is by far the least intuitive solution on the market.
- Email Marketing
- Behavioral Tracking
- Segemetation
- None. It holds us back from truly being able to market our products.
- I don't see us using it in the future. Awful product.
Yes
Ther reps couldn't fix the issue.
Never has happened yet, and we have constant issues with the solution.
- None
- All of them
No