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Microsoft Dynamics AX, discontinued

Microsoft Dynamics AX, discontinued
Formerly Dynamics 365 for Finance and Operations

Overview

What is Microsoft Dynamics AX, discontinued?

Microsoft Dynamics 365 for Finance and Operations (or Dynamics AX) was an ERP product in the Dynamics family. It has been split into separate Dynamics 365 products to provide more flexibility to customers, allowing users to pay only for the…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 66 features
  • Custom reports (14)
    9.0
    90%
  • Role-based user permissions (14)
    7.0
    70%
  • Standard reports (14)
    7.0
    70%
  • Accounts payable (15)
    7.0
    70%
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Pricing

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N/A
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What is Microsoft Dynamics AX, discontinued?

Microsoft Dynamics 365 for Finance and Operations (or Dynamics AX) was an ERP product in the Dynamics family. It has been split into separate Dynamics 365 products to provide more flexibility to customers, allowing users to pay only for the functionality they need. Microsoft Dynamics AX will reach…

Entry-level set up fee?

  • No setup fee

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  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

8.8
Avg 7.1

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

7
Avg 7.3

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

6
Avg 8.0

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

8.3
Avg 7.0

General Ledger and Configurable Accounting

Financial management solution, including capabilities for general ledger and configurable accounting

8.2
Avg 7.6

Inventory Management

The ability to track and manage the flow of goods or materials into and out of an inventory.

8.7
Avg 7.8

Order Management

The ability to process orders, and track them from quote to cash.

7.6
Avg 7.7

Subledger and Financial Process

Revenue management solution including capabilities for subledgers and financial processes

8.7
Avg 7.4

Project Financial Management

Project financial management solution including capabilities for project budgeting, cost control, billing and contract management.

8.9
Avg 7.6

Project Execution Management

Project execution management solution including capabilities for project scheduling, resource management, and team member task management.

8.8
Avg 6.8

Grants Management

Grants management solution for higher education, public sector, or non-profits with capabilities for managing financial awards for program and project funding

8.7
Avg 7.4

Procurement

Procurement management solution with capabilities for sourcing, contracting, procure-to-pay and supplier management

8.7
Avg 6.9

Risk Management

Risk management solution with capabilities for managing controls, assessing control effectiveness, certifying controls, and addressing deficiencies

8.8
Avg 6.4

Logistics

Logistics solution with capabilities for transportation planning, transportation execution, trade compliance, customs management, warehouse management and warehouse workforce management.

8.5
Avg 6.7

Manufacturing

Manufacturing solution for managing manufacturing processes and costs.

7.7
Avg 7.4

Supply Chain

Supply Chain Planning solution with capabilities for planning, performance monitoring, change responses and execution.

9.2
Avg 7.0

Product Lifecycle Management

Product Lifecycle Management solution with capabilities for innovation management, product development

9
Avg 7.1
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Product Details

What is Microsoft Dynamics AX, discontinued?

Microsoft Dynamics 365 for Finance and Operations (or Dynamics AX) was an ERP product in the Dynamics family. It has been split into separate Dynamics 365 products to provide more flexibility to customers, allowing users to pay only for the functionality they need. Microsoft Dynamics AX will reach end of support in 2021, and end of extended support in 2023.

Financial tracking and budgeting features are now found in the newly launched Dynamics 365 Finance product.

Supply chain management functionality is now supplied by the newly launched Dynamics 365 Supply Chain Management product.

Microsoft Dynamics AX, discontinued Integrations

Microsoft Dynamics AX, discontinued Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Infor CRM, NetSuite ERP, and Sage 500 ERP are common alternatives for Microsoft Dynamics AX, discontinued.

Reviewers rate Warehouse Workforce Management highest, with a score of 10.

The most common users of Microsoft Dynamics AX, discontinued are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(139)

Attribute Ratings

Reviews

(1-3 of 3)
Companies can't remove reviews or game the system. Here's why
Bradley Carpenter | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
D365 is utilized as the backbone of the business. We run all of our production, Customer Service, Quality System, warehouse management and Finance through the system. It allows us to see the overall picture of work to produce, work in progress and inventory status. Tracking of customer information and orders is easily accessible. Also, data analysis through embedded Power Bi reports makes tracking current capacity and financial information easily accessible and readable.
  • User setup is easy when tied to an Azure AD.
  • Task recordings create wonderful training tools for new hires.
  • Integrated Power Bi reports fit seamlessly into the environment.
  • Out of the box Data Entities are easy to connect to.
  • End user tasks are pretty straightforward.
  • Integrations for not included functionality can be expensive.
  • Sorting and searching Work Orders for starting and tracking can be cumbersome.
  • Error Reporting on transactions is awful and requires development to be of any use.
  • Speed can be inconsistent.
  • Cost.
Due to its cost I am not sure a company much smaller than us, 200+ employees, would be cost-effective. The user costs combined with break fix problems on top of tweaking the system to work for "YOU" are no small sum. It really does require development to make it work for each company. However, for larger companies, its integration with other MS products makes it very attractive.
General Ledger and Configurable Accounting (7)
30%
3.0
Accounts payable
70%
7.0
Accounts receivable
70%
7.0
Global Financial Support
N/A
N/A
Primary and Secondary Ledgers
N/A
N/A
Journals and Reconciliations
70%
7.0
Configurable Accounting
N/A
N/A
Standardized Processes
N/A
N/A
Subledger and Financial Process (5)
16%
1.6
Billing Management
N/A
N/A
Cash and Asset Management
80%
8.0
Travel & Expense Management
N/A
N/A
Budgetary Control & Encumbrance Accounting
N/A
N/A
Period Close
N/A
N/A
Inventory Management (3)
56.66666666666667%
5.7
Inventory tracking
80%
8.0
Automatic reordering
N/A
N/A
Location management
90%
9.0
Order Management (5)
24%
2.4
Pricing
N/A
N/A
Order entry
90%
9.0
Credit card processing
30%
3.0
Cost of goods sold
N/A
N/A
Order Orchestration
N/A
N/A
Payroll Management (3)
N/A
N/A
Pay calculation
N/A
N/A
Benefit plan administration
N/A
N/A
Direct deposit files
N/A
N/A
Reporting & Analytics (3)
83.33333333333334%
8.3
Dashboards
90%
9.0
Standard reports
70%
7.0
Custom reports
90%
9.0
Customization (2)
25%
2.5
API for custom integration
50%
5.0
Plug-ins
N/A
N/A
Security (2)
60%
6.0
Role-based user permissions
70%
7.0
Single sign-on capability
50%
5.0
Grants Management (1)
N/A
N/A
Award Lifecycle Management
N/A
N/A
Project Financial Management (6)
N/A
N/A
Budgeting and Forecasting
N/A
N/A
Project Costing
N/A
N/A
Cost Capture
N/A
N/A
Capital Project Management
N/A
N/A
Customer Contract Compliance
N/A
N/A
Project Revenue Recognition
N/A
N/A
Project Execution Management (4)
N/A
N/A
Project Planning and Scheduling
N/A
N/A
Task Insight for Project Managers
N/A
N/A
Project Mobile Functionality
N/A
N/A
Definable Resource Pools
N/A
N/A
Procurement (5)
N/A
N/A
Bids Analyzed and Compared
N/A
N/A
Contract Authoring
N/A
N/A
Contract Repository
N/A
N/A
Requisitions-to-Purchase Orders Integrated
N/A
N/A
Supplier Management
N/A
N/A
Risk Management (5)
N/A
N/A
Risk Repository
N/A
N/A
Control Management
N/A
N/A
Control Efficiency Assessments
N/A
N/A
Issue Detection
N/A
N/A
Remediation and Certification
N/A
N/A
Logistics (5)
68%
6.8
Transportation Planning and Optimization
80%
8.0
Transportation Execution Management
80%
8.0
Trade and Customs Management
N/A
N/A
Fulfillment Management
80%
8.0
Warehouse Workforce Management
100%
10.0
Manufacturing (5)
82%
8.2
Production Process Design
90%
9.0
Production Management
80%
8.0
Configuration Management
70%
7.0
Work Execution
80%
8.0
Manufacturing Costs
90%
9.0
Supply Chain (3)
N/A
N/A
Forecasting
N/A
N/A
Inventory Planning
N/A
N/A
Performance Monitoring
N/A
N/A
Product Lifecycle Management (2)
N/A
N/A
Proposal Management
N/A
N/A
Product Master Data Management
N/A
N/A
  • The switch from AX on Prem to D365 F&O cloud has been costly.
  • ROI has not been realized yet and maintenance costs have whittled away at the budget.
  • Other projects are shelved until we get the system fully tuned to our business.
  • As we get scheduling up and running it will greatly improve production time accuracy.
Overall the product does what we need it to do in order for us to function as a company. While there are some concerns over ongoing costs, the belief is, once we have it fully acclimated to our business the cost should settle into alignment with our original expectations. The new features that are consistently being added do add value to the product as they are usually customer request directed.
We use a 3rd-party Microsoft Partner for the system. They are responsive and very knowledgeable. While costs have been mentioned several times in this review they are very aware of costs and have developers who are more economical they use to help offset the level of work required to meet our changes and fix our issues.
Ali Kazempour | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It combines CRM and ERP in one software suite. Dynamics 365 for Finance and Operations is used in finance and sales development departments, as well as in our subsidiaries and partners throughout the organization so that all offices are connected in an integrated and orderly manner in terms of coordination and data management. The first aid that this platform has given us is to create an access level for each employee. The manager of each department sets a daily to-do list for each person and the person can see it in their daily work dashboard. Each user can only see and access the sections assigned to him. There is coordination in sales, finance, accounting and order, and logistics, and this is a great help in managing services.
  • Ability to use the cloud and use Microsoft resources and tools in a managed way
  • Integration and agility features in data transformation
  • Workplace automation, live access to all financial reports and outcome forecasting
  • The design and construction of the dashboard are more suitable for desktops and laptops, and no attention has been paid to users who want to work through tablets or mobile phones, and UI and UX designers should pay attention to this issue.
  • The number of modules and plugins is very large and this is good, but several comprehensive and professional modules should be designed for daily tasks that do not require the installation of several modules for a simple process.
It integrates fully with the other Microsoft software we use daily, and this coordination speeds up our work and gives us the agility to run easily. For example, in a purchase inquiry, the customer, after submitting a request, identifies the teams that should work on the project, and if they need further review by other people, they are added to the process, and everything is managed seamlessly rather than the sales process. Get the result as fast as possible.
General Ledger and Configurable Accounting (7)
88.57142857142858%
8.9
Accounts payable
90%
9.0
Accounts receivable
90%
9.0
Global Financial Support
80%
8.0
Primary and Secondary Ledgers
90%
9.0
Journals and Reconciliations
90%
9.0
Configurable Accounting
90%
9.0
Standardized Processes
90%
9.0
Subledger and Financial Process (5)
88%
8.8
Billing Management
90%
9.0
Cash and Asset Management
90%
9.0
Travel & Expense Management
90%
9.0
Budgetary Control & Encumbrance Accounting
90%
9.0
Period Close
80%
8.0
Inventory Management (3)
90%
9.0
Inventory tracking
90%
9.0
Automatic reordering
90%
9.0
Location management
90%
9.0
Order Management (5)
82%
8.2
Pricing
80%
8.0
Order entry
80%
8.0
Credit card processing
80%
8.0
Cost of goods sold
80%
8.0
Order Orchestration
90%
9.0
Payroll Management (3)
86.66666666666666%
8.7
Pay calculation
90%
9.0
Benefit plan administration
90%
9.0
Direct deposit files
80%
8.0
Reporting & Analytics (3)
100%
10.0
Dashboards
100%
10.0
Standard reports
100%
10.0
Custom reports
100%
10.0
Customization (2)
90%
9.0
API for custom integration
90%
9.0
Plug-ins
90%
9.0
Security (2)
100%
10.0
Role-based user permissions
100%
10.0
Single sign-on capability
100%
10.0
Grants Management (1)
90%
9.0
Award Lifecycle Management
90%
9.0
Project Financial Management (6)
86.66666666666666%
8.7
Budgeting and Forecasting
90%
9.0
Project Costing
80%
8.0
Cost Capture
80%
8.0
Capital Project Management
90%
9.0
Customer Contract Compliance
90%
9.0
Project Revenue Recognition
90%
9.0
Project Execution Management (4)
82.5%
8.3
Project Planning and Scheduling
90%
9.0
Task Insight for Project Managers
90%
9.0
Project Mobile Functionality
60%
6.0
Definable Resource Pools
90%
9.0
Procurement (5)
86%
8.6
Bids Analyzed and Compared
90%
9.0
Contract Authoring
90%
9.0
Contract Repository
90%
9.0
Requisitions-to-Purchase Orders Integrated
80%
8.0
Supplier Management
80%
8.0
Risk Management (5)
90%
9.0
Risk Repository
90%
9.0
Control Management
90%
9.0
Control Efficiency Assessments
90%
9.0
Issue Detection
90%
9.0
Remediation and Certification
90%
9.0
Logistics (5)
86%
8.6
Transportation Planning and Optimization
100%
10.0
Transportation Execution Management
80%
8.0
Trade and Customs Management
90%
9.0
Fulfillment Management
80%
8.0
Warehouse Workforce Management
80%
8.0
Manufacturing (5)
90%
9.0
Production Process Design
90%
9.0
Production Management
90%
9.0
Configuration Management
90%
9.0
Work Execution
90%
9.0
Manufacturing Costs
90%
9.0
Supply Chain (3)
93.33333333333334%
9.3
Forecasting
100%
10.0
Inventory Planning
90%
9.0
Performance Monitoring
90%
9.0
Product Lifecycle Management (2)
90%
9.0
Proposal Management
90%
9.0
Product Master Data Management
90%
9.0
  • Direct communication with the team of employees and customers and reviewing the implementation process of projects live and instantaneously
  • Transformation our business to the digital world
Using this Microsoft platform is the similarity of the structure and appearance of the software and their integration and easy integration with each other, which makes the work easier for users and employees of the company.
Microsoft 365 (formerly Office 365), Microsoft Azure, Microsoft Advertising (formerly Bing Ads)
Gives work management in a quick organization and gives a sense of agility in doing things. Employees get things done faster, and managers will have full control over the activities of each department. Everything is presented according to the order and reports with predictability. Automation of works and digitization is possible with the help of this comprehensive software.
Microsoft support services are often professional and you can contact them by phone, email, ticket and they usually respond quickly.
Score 9 out of 10
Vetted Review
Verified User
  • Lean and job shop manufacturing for non-integrated facilities, with emphasis on domestic logistics.
  • Integrate facilities, export logistics, complex product configuration manufacturing management
  • Over $150M in direct benefits, including eliminating the hard and human resource costs of supporting multiple non-standardized processes and software platforms across the globe.
High deployment investment, Microsoft partnership, but some difficulties dealing with large enterprise complexity
Dynamics AX MES does not appear to be built for large enterprise needs, but more small and medium, possibly large single facility, manufacturing. The price and capabilities against large enterprise competitor products reflect the same. It is a good Lean Manufacturing product.
5000
Manufacturing, Logistics, Inventory
15
Development, Testing, Project Management Leads
  • Direct Manufacturing; Indirect inventory/supply hub, planning, transportation/logistics
Home grown, highly configurable, multi-facility integration, resulting in high complexity and cost.
Oracle. Cost and mitigation of single platform risk, as we also use Oracle for Finance, Order Mgt, etc.
  • Vendor implemented
  • Implemented in-house
Join implementation effort between my company and Microsoft for the first 2 facilities, than in-house for the remainder.
Some rough spots, but ultimately worked out. The contract didn't appear to be structured to support the level of overlapping facility deployments required to meet timeline commitments. Merging cultures on the program was also challenging. Overall, not an easy implementation by any stretch. Everyone did the best they could.
  • Online training
  • In-person training
  • Self-taught
It took a lot of work, but Microsoft ultimately did a good job with in-person training, including being onsite in multiple global locations for extended periods.
Our solution deviated from a number of key out-of-the-box standards that were included in Online training. We just used that for introduction to the general functionality.
No. This is relatively heavy MES platform that requires in-person and ongoing training support, in my opinion, until a viable support organization is established.
Regional facility needs around particular complex product configurations, facility production specialties and regional logistics support (ie. Brazil tax and Asia export regulations.)
Yes
Our MES deployment is global and complex, including BizTalk support. We've also completed some important customizations with Microsoft's help that have system level implications, requiring highly knowledgeable configuration management support when undertaking patching, upgrades, etc.
Microsoft did a reasonably good job supporting the deployment efforts to multiple factories and ongoing stabilization. I don't think that MES was intended for the large enterprise volume and complexity levels our operations required.
Dynamics AX MES is a good product, once deployed and stable, much easier to manage for the operationally than legacy systems.
Some integration and high volume ramping challenges, particularly with BizTalk and SQL Server, but getting sorted out. Outages over time appeared to be more dependent on integration complexity than AX MES.
Some integration and high volume ramping challenges, particularly with BizTalk and SQL Server, but getting sorted out. Outages over time appeared to be more dependent on integration complexity than AX MES.
  • Inventory, Trade Compliance, Logistics, Cost, Supply Hub, Data Warehouse, Customer Factory Integration
Significant and complex. Certainly more than I think Microsoft expected.
  • None further from Microsoft. Integrating with Oracle.
All being supported in-house with vendor support, as needed.
As easy as to be expected on the circumstances. Our company drives a hard bargain.
Included licensing (including for both AX and BizTalk), implementation consulting, training, premium support. Careful consider your licensing needs and arrangement.
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