Pros and Cons of Microsoft Exchange Online Archiving 2025

Overview

What is Microsoft Exchange Online Archiving?

Exchange Online Archiving from Microsoft is a tool that helps the user solve archiving, compliance, regulatory, and eDiscovery challenges. Hosted on Microsoft globally redundant servers, with IT-level phone support 24 hours a day, seven days a week, Exchange Online Archiving…

Learn from top reviewers

There is a single platform for all of Microsoft's services

Rating: 10 out of 10

April 29, 2022

IncentivizedVetted ReviewVerified User

The most obvious advantage is that of sandboxing for the company. I mean, all your company's business communications are handled here. Passwords can be reset, accounts can be ...

Verified user

Manager

3 years of experience

Great for user mailbox archive backups and downloads. No additional price, unless you want great value-added features like Litigation Hold.

Rating: 7 out of 10

April 25, 2022

IncentivizedVetted ReviewVerified User

We are an IT consulting firm. Some of our clients in Hong Kong, in the legal, auditing, or financial industry, need to keep all email data (regardless of deleted or undeleted)...

Verified user

C-Level Executive

5 years of experience

Microsoft Exchange Online Archiving, not all that glitters is gold

Rating: 5 out of 10

April 24, 2022

IncentivizedVetted ReviewVerified User

My organization has a special mailbox for specific files to be confidential and unique uses for the proprietary information in that mailbox.

Jaime Maña

Consultant - Professional Services

Business Developer / Consultor

Freelance

3 years of experience

The Best Cloud Microsoft Archiving Solution with Intuitive and Cost-Effective Functionalities.

Rating: 9 out of 10

April 22, 2022

IncentivizedVetted ReviewVerified User

Microsoft Exchange Online Archiving provides the best and most intuitive Cloud data encryption and data synchronization capabilities and the archiving through the software is ...

Laura Gary

Engineer - Information Technology

.NET Software Engineer

Costco IT

2 years of experience

Great Platform, Affordable Price.

Rating: 8 out of 10

April 21, 2022

IncentivizedVetted ReviewVerified User

Before we started using Microsoft Exchange Online Archiving, we were looking for a platform that would allow us to archive important data and set up retention policies, all wh...

Verified user

Team Lead

1 year of experience

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Awards

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Pricing

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Entry-level set up fee?

No setup fee

For the latest information on pricing, visithttps://www.microsoft.com/en…

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Starting price (does not include set up fee)

$3 per month per user

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Product Details

About
Tech Details
FAQs

What is Microsoft Exchange Online Archiving?

Microsoft Exchange Online Archiving Technical Details

Deployment Types	Software as a Service (SaaS), Cloud, or Web-Based
Operating Systems	Unspecified
Mobile Application	No

Frequently Asked Questions

Exchange Online Archiving from Microsoft is a tool that helps the user solve archiving, compliance, regulatory, and eDiscovery challenges. Hosted on Microsoft globally redundant servers, with IT-level phone support 24 hours a day, seven days a week, Exchange Online Archiving is compatible with Exchange Server 2019, 2016, 2013, and 2010. It’s also available as an add-on service for mailboxes that are hosted online.

Microsoft Exchange Online Archiving starts at $3.

The most common users of Microsoft Exchange Online Archiving are from Enterprises (1,001+ employees).

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Comparisons

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Reviews From Top Reviewers

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(1-5 of 7)

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Microsoft Exchange Online Archiving, not all that glitters is gold

Rating: 5 out of 10

Incentivized

April 24, 2022

JM

Jaime Maña

Business Developer / Consultor

Freelance (Professional Training & Coaching, 51-200 employees)

Vetted Review

Verified User

3 years of experience

View profile

Pros

Import data from a .pst file with the Outlook Import and Export option
Drag messages from my main mailbox to the archive
Restore items that I have previously deleted

Cons

Time to restore the mailings
To change the characteristics of the archive I need to communicate with the administrator
When the administrator eliminates the mail account it also eliminates the archives created

The Best Cloud Microsoft Archiving Solution with Intuitive and Cost-Effective Functionalities.

Rating: 9 out of 10

Incentivized

April 22, 2022

LG

Laura Gary

.NET Software Engineer

Costco IT (Information Technology & Services, 1001-5000 employees)

Vetted Review

Verified User

2 years of experience

View profile

Pros

Encryption of data is effective.
Cloud data transformation functionality.
Effective multiple data management ability is useful.

Cons

Only its training curve is not that short.
To protective large amount of data may be trick to some users.
The import of big data capability can be still be advanced.

There is a single platform for all of Microsoft's services

Rating: 10 out of 10

Incentivized

April 29, 2022

Verified User

Manager in Marketing

Retail Company, 10,001+ employees

Vetted Review

Verified User

3 years of experience

Pros

In my opinion, Microsoft Exchange's ability to integrate with calendars and other tools makes email considerably more powerful and capable.
From any device, users can access their email. As a result, users can react to essential emails when they are away from their primary computer.
In an email-heavy workplace, I cherish the ability to swiftly organize and categorize relevant information. Additionally, you have the option to deliver files safely.

Cons

The learning curve for Microsoft Exchange Online isn't too steep. It's easy to use once you get the hang of it, although the user interface isn't as intuitive as Gmail's.
Depending on the administrator's configuration, attachments may never be able to get through the firewall.
My wish is that I could use a shortcut to archive files in the same way that users use the delete buttons. However, this isn't currently available. I rarely remove emails unless they are spam, so making the process quicker would be ideal.

Great for user mailbox archive backups and downloads. No additional price, unless you want great value-added features like Litigation Hold.

Rating: 7 out of 10

Incentivized

April 25, 2022

Verified User

C-Level Executive in Corporate

Information Technology & Services Company, 1-10 employees

Vetted Review

Verified User

5 years of experience

Pros

Great granular-level management and backup of all Microsoft 365 mailboxes
Content search and investigation of mailboxes without modifying a user's password (without the user knowing)

Cons

Setting the role to use e-Discovery is frustrating. Although you're the global admin, you must assign yourself the role of e-Discovery manager in order to use it. Not even e-Discovery admin.
Assigning yourself the role of e-Discovery manager successfully, but does not reflect immediately. So you still get permission issues when doing a content search. You have to wait until the permissions propagate before you can access content search. No warnings whatsoever from Microsoft's success message. I was scratching my head off.
e-Discovery downloads must use Edge or Internet Explorer. Chrome, Firefox, and other browsers won't work.
In-Place Hold or Litigation Hold requires Exchange Plan 2, which doubles the price of Exchange Plan 1. Exchange Plan 1 does not come with this function.

Great Platform, Affordable Price.

Rating: 8 out of 10

Incentivized

April 21, 2022

Verified User

Team Lead in Information Technology

Retail Company, 11-50 employees

Vetted Review

Verified User

1 year of experience

Pros

Retention policies.
Easy access and management.
Safe environment in the cloud.
Affordable.

Cons

Integration with external services.
Performance could be slightly better.

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