Microsoft Exchange Reviews

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Score 8.4 out of 100

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Reviews (1-25 of 42)

Mark Metz | TrustRadius Reviewer
Score 9 out of 10
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Likelihood to Recommend

Obviously it's a perfect tool for communications. The ability for users to access their mail either through the Outlook application or via the Outlook Web Application makes staying up to date and communicating with co-workers is unmatched by any other application. Without it out organization would be crippled and very hard pressed to find a substitute that matches all the Exchange offers.

The only time I would say it's not appropriate in as a substitute for face to face direct communication. Sending information and details is great, but one thing that is lost is the context of a conversation
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Andrew Shannon | TrustRadius Reviewer
Score 8 out of 10
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Exchange is a great option for organizations with more than 75 employees who rely on email heavily and have users with large inboxes, who want to be able to backup and restore their email quickly and easily. If you have less than 75 employees but more than 25, you might also be able to go with a windows essential server which has Exchange for up to 75 users only and it still makes a lot of sense, but you cannot grow bigger than 75 employees ever without adding another server that runs the full blown exchange. if you have less than 25 employees or don't use email much, then you probably should stick with Office 365 and cloud based email.
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Zakarieya Abderoef | TrustRadius Reviewer
Score 9 out of 10
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Likelihood to Recommend

Any business or organization who needs to take control over their communication and collaboration systems would be ideally suited for to leverage the capabilities of MS Exchange. Even small businesses can benefit. The advantage is that there are no additional costs for creating new mailboxes for users. Since most users are already running MS Office they would most likely have access to MS Outlook and can thus easily integrate with MS Exchange Server. Also MS Exchange supports mobile devices with an email application which makes it ideal for both onsite and offsite workers.
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Jane Updegraff | TrustRadius Reviewer
Score 6 out of 10
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Exchange is the long-established email server of choice for Microsoft shops that want to host their own email servers. This is true for small, medium and large enterprises that use Microsoft products. If you do not want to host your own email servers, if you are not a Microsoft shop, or if you expect to handle very small amounts of email (companies with under 100 email addresses, for instance) then this solution is probably not for you. For a very small enterprise, it would be too expensive to implement and license and in addition, it requires specialized knowledge to deploy, so for many micro-SMBs, cloud-hosted email is much more affordable and hassle-free way to handle your corporate email. Cloud-hosted email is also becoming more popular in larger enterprises, primarily because it's so inexpensive and removes the need for any initial capital outlay.
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Anonymous | TrustRadius Reviewer
Score 8 out of 10
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If you require on premises mail as we do there are few alternatives to Exchange in a business environment. Tight integration with Outlook makes training users fairly easy as Outlook is the de-facto leading mail client. Most businesses need an on premises SMTP server, and this fits the bill.
Where Exchange would be less appropriate would be a new company without a significant investment in on premises infrastructure and Active Directory. Using cloud based messaging would most likely be the best path forward for them, and the most forward looking.
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Anonymous | TrustRadius Reviewer
Score 9 out of 10
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Microsoft Exchange is well suited for an organization of over 1000 employees. The cost of the physical servers, Exchange itself and a full-time admin, is not feasible for a smaller organization.
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Anonymous | TrustRadius Reviewer
Score 10 out of 10
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Once you are past using all of the free/open source products out there, you move to Microsoft Exchange for your email needs. It just works seamlessly with all of your other office suite products. I would not be using it for a small organization where you do not purchase Office 365. It is too much overhead without the subscription model.
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Anonymous | TrustRadius Reviewer
Score 9 out of 10
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Of course it's one of the best E-Mail Software you can use and it's fully integrated in the Office suit. Create Shared Mailboxes and Distribution Groups is done in a few clicks or in one row in the Exchange Shell.
Some settings can only be done in the Exchange Shell, so you need a little bit know how in Powershell.
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Matt Graf | TrustRadius Reviewer
Score 9 out of 10
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Likelihood to Recommend

Microsoft Exchange is a great solution for storing files and works really well with Microsoft Outlook and other programs. It makes accessing a wide range of files quick and easy. Giving you the ability to store large files and not storing them locally is hugely beneficial and more secure than just using external hard drives.
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Curt Sminkey | TrustRadius Reviewer
Score 9 out of 10
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Likelihood to Recommend

I personally don't know of any scenario where it is not appropriate. I've worked with email systems that all have major flaws in how they are managed or used by an end user and the quirks with Exchange pale in comparison. I've worked in large scale organizations and very small businesses with less than 100 employees and Exchange scales well for both.
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Ian Hansen | TrustRadius Reviewer
Score 10 out of 10
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Likelihood to Recommend

MS Exchange is beneficial for large-scale business organizations or non-profits that require collaboration. Its features are robust and extensive and support and documentation is adequate to maintain. Any business that wants to stay organized and have a universal platform that ties well into other collaboration tools such as Teams should consider Exchange or Exchange Online. Smaller organizations may not need all the features.
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Gary Lamontagne | TrustRadius Reviewer
Score 10 out of 10
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Likelihood to Recommend

Microsoft Exchange is well suited for a company that needs to host their own email on-site and has the staff to properly administrate it. It is less appropriate in a small company without a dedicated IT person.
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Andrew DeLira | TrustRadius Reviewer
Score 8 out of 10
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Likelihood to Recommend

Microsoft Exchange has been a great product, however, when it comes to spam protection it's not the best. For larger companies with spam filtering, it would be perfect if everything works how it should all the syncing with mobile and multiple desktops as well as OWA web access it's just great.
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Anonymous | TrustRadius Reviewer
Score 7 out of 10
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Likelihood to Recommend

Any large organization with a dedicated IT staff can save money by having an on-premise Exchange server rather than paying a monthly fee per mailbox every month. Also, any organization that uses Outlook for the desktop email clients will enjoy the ease of setup and use. Non-Profits also have the benefit of reduced software licensing costs for Windows Server and Exchange Server but this is now a moot point with up 300 free mailboxes in O365 for qualifying non-profits. Any small startup that doesn't have the capital to invest in servers, licenses and other costs would not be well served by Exchange. Any organization, whether small or large, will need IT services, either an MSP or dedicated staff, to manage Exchange. If you do not have the staff then Exchange is not for you.
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Anonymous | TrustRadius Reviewer
Score 10 out of 10
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Likelihood to Recommend

Microsoft Exchange works very fast and it consumes low resources. Works great on PCs, web browser, phone and tablets in different OS: Microsoft, IOS, Android. Easy installation, inclusive configuration on mobile devices. The web browser solution is a great tool to access your email remotely, including on VPN. Message archiving is very useful. Easy import/export of messages on different devices.
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Anonymous | TrustRadius Reviewer
Score 8 out of 10
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This software is extremely good in organising emails. It makes it easy to find any email even from a long thread of emails. It is very well suited for the users who want to organise multiple email accounts at one place. This software is capable of handling multiple accounts with ease.
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Anonymous | TrustRadius Reviewer
Score 2 out of 10
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Likelihood to Recommend

If you are looking for a business email service then sure, use Exchange. But if you're looking for reliability, you may want to find another solution. It would be great for business, if it consistently worked. It seems that the service has gotten worse over the last year or so.
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Anonymous | TrustRadius Reviewer
Score 9 out of 10
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At my current employer, they elected to use Gmail for non-management staff due to cost, even though, with the recent price increases for G Suite, Exchange, or even MS Hosted Exchange would save a bundle. Our current Hosted Exchange provider has an archaic cost structure - hasn't altered pricing in several years. We are paying about $25/box, where MS Hosted Exchange currently starts at $4/box. MS Hosted Exchange is a great cost solution for those that want Exchange features, but don't have / want onsite servers. I also can't comment about the current state of Exchange malware protection. Historically, we found Forefront and its replacement lacking the protection we needed. We made an excellent decision opting for Mimecast (this was about five years ago).
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Anonymous | TrustRadius Reviewer
Score 10 out of 10
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Likelihood to Recommend

Exchange is well suited for just about every business, except perhaps the smallest (in which case Office 365, which is essentially a hosted Exchange implementation, would probably be more cost effective). It's extremely scalable, flexible, and still easy to admin and maintain. It's also an industry standard with many experts out there, and tons of documentation in case you run into issues.

The only scenario I can really think of where Exchange would be inappropriate would be a sole proprietor or two- to three-person small business, where maybe personal e-mails would be acceptable. Or, as I mentioned before, some place where an on-site server may make less sense, so a hosted solution like Office 365 would be better (perhaps you have poor Internet service).
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Anonymous | TrustRadius Reviewer
Score 9 out of 10
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Likelihood to Recommend

Microsoft Exchange is well suited for a larger company environment that has the staff capable of managing the system and performing upgrades/updates. It is a robust solution capable of scaling to meet the needs of a growing company. It is not well suited for a small company that does not have IT staff capable of managing a complex setup.
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Anonymous | TrustRadius Reviewer
Score 10 out of 10
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Likelihood to Recommend

I was hired into a department where basic email functionality was non-existent. Simple requests to have a staff member see another staffs member's calendar was not fathomable. They used to print out their calendars and pass them out to the staff every Monday. This was crazy! Microsoft Exchange fixed this problem and so many others after it was implemented in the organization. Now it is one application that I must say, cannot be lived without. It is an absolute necessity.
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Feature Scorecard Summary

Anti-malware (19)
5.8
Cusomizability (23)
7.3
Data Loss Protection (18)
7.5
Threat Detection (20)
6.2
Sandboxing (11)
4.9
End-to-End Encryption (17)
6.2
Management Tools (23)
7.9

About Microsoft Exchange

Microsoft Exchange is a secure email / messaging gateway with file archiving and encryption / data loss capability, available as a hosted service (Exchange Online) or installed (Exchange Server).

Microsoft Exchange Integrations

NovaBACKUP, Turbonomic (formerly VMTurbo)

Microsoft Exchange Technical Details

Operating Systems: Unspecified
Mobile Application:No