Microsoft Power Automate is an advanced automation platform offering a range of features, including AI-powered automation, robotic process automation (RPA), business process automation (BPA), digital process automation (DPA), and process/task mining. The platform aims to empower organizations to securely automate their operations at scale by leveraging low-code and AI technologies.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Senior Software developer in Information Technology at Hexaware Technologies (10,001+ employees employees)
Use Cases and Deployment Scope
We automate business activities in Microsoft 365 and integrate third-party systems using Microsoft Power Automate. Reducing human labour, increasing process uniformity, and facilitating quicker turnaround times for standard operational activities are the main objectives. It helps reduce manual and repetitive work, process delays, and reliance on email.
Pros
Cross-system integration gaps.
Approval Workflows (One of Power Automates Strongest Areas).
SharePoint List & Document Automation.
Employee Onboarding & Offboarding Automation.
Sending email and alerts and reminders.
Scheduled Jobs & Housekeeping Tasks.
Cons
Copying the actions under switch cases.
Long-Running & Stateful Flows.
Debugging, Error Visibility, and Troubleshooting.
Complex Data Handling & Transformations.
Most Important Features
Approval Workflows & Teams Integration.
Low-Code Development Model.
Conditional Logic & Business Rules.
Scheduling & Recurring Automation.
Integration with Power Platform (Power Apps & SAP).
Return on Investment
Time Savings from Automation Before Power Automate.
High dependence on: Manual emails, Spreadsheet tracking, Follow-ups and reminders.
After Power Automate:
Routine workflows are fully automated (approvals, notifications, updates).
Faster Time-to-Value (Speed = Business Advantage).
Improved Process Reliability & Compliance.
Impact :Standardized workflows replace ad-hoc emails and manual handling.
Results: Reduction in process errors and missed approvals, and Improved compliance and traceability.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Process Automation Analyst/Engineer in Information Technology at Parker Aerospace (5001-10,000 employees employees)
Use Cases and Deployment Scope
I primarily use Power Automate for automation cases where email alone does not suffice. In manufacturing and aerospace, processes require stringent approval tasks and constant email alerts for production. Power Automate is also behind a few Power Apps built for business teams to track customer requests. I leverage Power Automate for my own mundane tasks that require manual keystrokes and screen interaction.
Pros
UI/screen recording.
Testing runtime and process mining.
Integration with 3rd-party connectors and usability of actions.
Cons
Documentation
Integration with GPT 4.0+
Most Important Features
Automation.
Ease of debugging.
Documentation/learning curve.
Return on Investment
Task automation of 2-3 business processes where manual action exists.
Integration of Power Apps built for supporting front-end teams.
Alternatives Considered
Nintex
Other Software Used
Nintex, SailPoint Identity Security Cloud, Power Apps
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Manager in Information Technology (1001-5000 employees employees)
Use Cases and Deployment Scope
Power Automate is widely used to automate rule-based processes in our organization. All processes based on the Microsoft ecosystem, such as SharePoint, Excel, and OneDrive, are automated using Power Automate, as they offer native out-of-the-box integration with Microsoft products. The best part is that with Power Automate Cloud, there is no additional hardware cost, as it's hosted in the cloud with very low monthly fees for premium usage.
Pros
Seamless integration with Microsoft products like SharePoint, making automating processes such as file processing or list-based automation with SharePoint very easy.
Power Automate also offers seamless integration with Power Apps, which helps link your automation developed in Power Automate with Power Apps.
Very less license cost of 25 dollars per month for premium license.
Cons
Currently, a deployed automation can run for only 30 days, and the process will time out after that. would like to see support for an automated run that lasts more than 30 days.
Most Important Features
Cloud deployment of automation workflows without requiring any physical hardware resources.
Very stable with very less automation failure rates even when its running in the cloud.
Return on Investment
Very high ROI generation as the cost of deploying a solution is very minimal . Most of the features are available in the office 365 plan free of cost and only some users need to upgrade to premium for using premium connectors .from day one as soon as automation is deployed there is very high Roi and learning curve is also less as its a drag drop based UI
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Engineer in Human Resources (10,001+ employees employees)
Use Cases and Deployment Scope
We have created a couple of Power Apps that have linked automations via flows in Microsoft Power Automate. Most importantly, we use it as our main tool for distribution of technical alerts via a incoming webhook. Utilizing the Microsoft directory, we then are easily able to check for availability of developers, send out dedicated adaptive cards vis teams and once responded, feed the info in our project mgmt tools.
Pros
Integration with Microsoft
Ease of coding
Openess for external integration via webhook
Cons
Direct third party system actions
Tracking of individual items/statistics
Co programming
Most Important Features
Variety of triggers
Multiple parallel executions
Integration with MS teams
Return on Investment
Key player in our automation of maintenance tasks
Significantly reduced manual screening of issues
Automation of change documentation
Alternatives Considered
UiPath Automation Platform, Bizagi Digital Business Platform and Splunk Cloud Platform
Other Software Used
Splunk Cloud Platform, UiPath Automation Platform, Bizagi Digital Business Platform
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Verified User
Analyst in Information Technology (51-200 employees employees)
Use Cases and Deployment Scope
Business was relying on user to enter weight scale data onto a piece of paper. Paper is then passed on to admin to enter into SAP. User typo error is high. Unreadable writing issue. User forget to enter data into SAP. At the end of the month, this cause reconciliation issue between actual vs system data. Lots of write offs, poor decision making stem from poor data. We use Microsoft Power Automate to automate the whole process, starting with Microsoft Power Automate AI prompt to extract the email contents, populate that into a Dataverse table, post the data into SAP, send an success/failure email to user. From fully manual process, the whole process was fully automated now.
Pros
Automating business process
formula, error handling
Cons
Based on existing actions, there should be a built-in intelligence/AI to predict next actions
Most Important Features
HTTP action to post Odata payloads
Dataverse actions to store, retrieve, modify, delete
Return on Investment
Significant decrease human error
2 hrs time savings from manual data entry each day
Alternatives Considered
SAP Integration Suite
Other Software Used
Power Apps
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