Insights from Microsoft Intune Reviewers
Based on 5 verified reviews published in the last 18 months
What positive or negative impact (i.e. Return on Investment or ROI) has Microsoft Intune had on your overall business objectives?
5 answeredMicrosoft Intune significantly contributes to operational efficiency and security posture, according to user feedback. A substantial majority of reviewers, 4 of 5, highlight a marked reduction in administrative overhead, primarily through automation of device configuration and onboarding processes. This automation directly translates into labor hour savings for IT departments. Complementing these efficiency gains, 2 of 5 reviewers also noted considerable improvements in organizational security and compliance. These security enhancements are achieved by ensuring device adherence to policies and enabling conditional access, which further streamlines IT management by providing clear visibility into device compliance and facilitating targeted actions.
Reduced administrative overhead
4 mentionsReviewers frequently commend Microsoft Intune for its ability to significantly reduce the administrative burden on IT s…
Reviewers frequently commend Microsoft Intune for its ability to significantly reduce the administrative burden on IT staff. This is primarily achieved through the automation of device setup and configuration, which saves considerable time and labor hours for departments. The streamlined onboarding process for new devices is a key benefit, making deployments more efficient.
Improved security and compliance
2 mentionsMicrosoft Intune is also valued for enhancing an organization's security and compliance framework. Reviewers appreciate…
Microsoft Intune is also valued for enhancing an organization's security and compliance framework. Reviewers appreciate its capability to ensure devices meet compliance standards and to enforce conditional access policies. This functionality not only strengthens overall security but also provides IT teams with clear visibility into device compliance, enabling them to take prompt and targeted actions.
Describe how you use Microsoft Intune in your organization. What are the business problems the product addresses and what is the scope of your use case?
5 answeredMicrosoft Intune is widely adopted by organizations, with all 5 reviewers indicating its comprehensive use for managing diverse device types across various operating systems, including Windows, Android, iOS, and macOS. A significant majority of reviewers, 4 out of 5, highlighted Intune's effectiveness in addressing critical security and compliance needs by enabling robust control over device access, data encryption, and policy enforcement. Furthermore, 3 out of 5 reviewers noted its utility in streamlining IT operations through consolidated administration and simplified software deployment. This consolidation of tools and automated processes, also mentioned by 3 reviewers, contributes to more efficient device onboarding, update management, and overall security posture, reducing reliance on multiple disparate systems.
Device Management
5 mentionsMicrosoft Intune is universally employed by organizations for managing a diverse range of devices, encompassing laptops…
Microsoft Intune is universally employed by organizations for managing a diverse range of devices, encompassing laptops, desktops, and personal devices across multiple operating systems such as Windows, Android, iOS, and macOS. All 5 reviewers specifically cited its use in overseeing their device fleets, indicating its broad applicability.
Security and Compliance
4 mentionsIntune is a key solution for enhancing organizational security and ensuring compliance, as noted by 4 out of 5 reviewer…
Intune is a key solution for enhancing organizational security and ensuring compliance, as noted by 4 out of 5 reviewers. It enables robust control over corporate device access, manages secure folder access, enforces encryption, and allows for remote device wiping, thereby addressing critical data protection concerns. Reviewers appreciate its ability to provide a consolidated overview of device compliance against applied policies.
Software and Update Deployment
3 mentionsThe deployment of software and system updates is a significant use case for Microsoft Intune, with 3 out of 5 reviewers…
The deployment of software and system updates is a significant use case for Microsoft Intune, with 3 out of 5 reviewers mentioning its role in this area. It facilitates pushing applications like Office and Windows updates, as well as configuring security policies, ensuring that all managed devices remain current and properly configured. This capability helps maintain a consistent and secure software environment.
Streamlined Operations
3 mentionsIntune significantly streamlines IT operations by consolidating various management functions into a single platform, a…
Intune significantly streamlines IT operations by consolidating various management functions into a single platform, a benefit highlighted by 3 out of 5 reviewers. It provides a unified administrative console for all device types and integrates with other management tools like Windows Autopilot and Apple Business Manager, simplifying the onboarding and decommissioning processes for devices. This consolidation reduces complexity and improves efficiency.
Please provide some detailed examples of areas where Microsoft Intune has room for improvement.
5 answeredReviewers identified several areas where Microsoft Intune could be improved, primarily focusing on operational efficiency and clarity. A significant concern, raised by 3 of 5 reviewers, relates to application deployment, specifically issues with policy removal from endpoints and the absence of pre-install script options for Windows applications. Closely related are complaints about update and sync delays, also mentioned by 3 of 5 reviewers, who noted inconsistent installation times and a desire for more immediate policy or application pushes rather than waiting periods. Beyond deployment and updates, 2 of 5 reviewers expressed confusion regarding the licensing requirements for specific functionalities, such as the update ring feature. Additionally, 2 of 5 reviewers suggested enhancing integration capabilities with third-party remote access tools and domain controllers. Finally, the initial setup process and the availability of comprehensive user guides were cited by 2 of 5 reviewers as areas needing improvement to ease the learning curve.
App Deployment Issues
3 mentionsReviewers frequently cited challenges related to application deployment within Microsoft Intune, with 3 of 5 reviewers…
Reviewers frequently cited challenges related to application deployment within Microsoft Intune, with 3 of 5 reviewers noting specific pain points. These issues include policies not being removed from endpoints after being deleted in Intune, and a desire for more robust scripting options, such as pre-install scripts, particularly for Windows application deployments.
Update and Sync Delays
3 mentionsA common point of frustration for 3 of 5 reviewers was the inconsistency and delays associated with updates and synchro…
A common point of frustration for 3 of 5 reviewers was the inconsistency and delays associated with updates and synchronization processes. Reviewers reported that updates can take a considerable amount of time to be implemented and that the 'sync now' function does not always provide immediate results, leading to extended waiting periods for changes to propagate.
Licensing Confusion
2 mentionsThe complexity surrounding Microsoft's licensing structure for Intune features was a concern for 2 of 5 reviewers. They…
The complexity surrounding Microsoft's licensing structure for Intune features was a concern for 2 of 5 reviewers. They found it challenging to ascertain which specific Microsoft licenses were necessary to access certain functionalities, such as the update ring feature, leading to potential confusion and unexpected requirements.
Integration Needs
2 mentionsReviewers expressed a desire for broader and more seamless integration capabilities, with 2 of 5 reviewers highlighting…
Reviewers expressed a desire for broader and more seamless integration capabilities, with 2 of 5 reviewers highlighting specific areas for improvement. They suggested that Intune should integrate with a wider array of third-party remote access tools beyond just TeamViewer, and also improve its integration with domain controllers for enhanced management.
Setup and Guides
2 mentionsThe initial experience with Microsoft Intune was identified as an area for improvement by 2 of 5 reviewers. These revie…
The initial experience with Microsoft Intune was identified as an area for improvement by 2 of 5 reviewers. These reviewers suggested that the initial setup process could be streamlined and that more comprehensive learning and user guides would be beneficial to help users navigate the platform more effectively.
Please provide some detailed examples of things that Microsoft Intune does particularly well.
5 answeredMicrosoft Intune is frequently cited by reviewers for its robust capabilities in managing and securing endpoint devices. A significant strength, highlighted by 4 out of 5 reviewers, is its ability to centralize device configuration and policy deployment, enabling administrators to control Windows features and settings effectively. This central control extends to automated device provisioning, streamlining the setup process for new devices. Beyond initial configuration, 2 of 5 reviewers noted Intune's positive impact on application deployment and management, allowing for efficient distribution of applications and their settings across the managed fleet. Furthermore, the platform is recognized by 2 reviewers for its role in ensuring device compliance and enforcing conditional access, which is crucial for maintaining security postures. Its utility in deploying and managing Windows updates was also positively mentioned by 2 reviewers, contributing to a comprehensive device management solution. Overall, Intune appears to excel in providing a unified approach to endpoint management, from initial setup to ongoing maintenance and security enforcement.
Device Configuration and Policy Deployment
4 mentionsReviewers consistently praise Microsoft Intune for its strong capabilities in centralizing device configuration and pol…
Reviewers consistently praise Microsoft Intune for its strong capabilities in centralizing device configuration and policy deployment. Four out of five reviewers specifically noted its effectiveness in controlling Windows features and settings, allowing for standardized and efficient management across an organization's devices. This includes automated provisioning, which simplifies the onboarding of new hardware.
Device Updates
2 mentionsThe management of device updates, particularly for Windows, is another area where Intune received positive feedback fro…
The management of device updates, particularly for Windows, is another area where Intune received positive feedback from 2 out of 5 reviewers. Its ability to deploy update policies helps organizations keep their systems current, ensuring security patches and new features are rolled out consistently.
Application Deployment and Management
2 mentionsIntune is recognized by 2 of 5 reviewers for its utility in deploying and managing applications. This functionality all…
Intune is recognized by 2 of 5 reviewers for its utility in deploying and managing applications. This functionality allows IT administrators to efficiently distribute software and configure application-specific settings across managed devices, ensuring users have access to necessary tools with consistent configurations.
Device Compliance and Access Enforcement
2 mentionsTwo reviewers highlighted Intune's strengths in ensuring device compliance and enforcing conditional access. This capab…
Two reviewers highlighted Intune's strengths in ensuring device compliance and enforcing conditional access. This capability is critical for organizations to maintain security standards by verifying that devices meet specific criteria before granting access to corporate resources, thereby reducing potential security risks.