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Microsoft Intune

Microsoft Intune
Formerly Microsoft Endpoint Manager

Overview

What is Microsoft Intune?

Microsoft Intune (formerly Microsoft Endpoint Manager), combining the capabilities of the former Microsoft System Center Configuration Manager, SCCM or ConfigMgr, is presented as a unified endpoint management option.Microsoft Intune is an endpoint management solution for mobile devices, an MDM solution…

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Recent Reviews

Microsoft Intune Review

9 out of 10
January 17, 2020
Incentivized
We use it for mobile device management, mobile application management, Mac OS management, and Windows 10 management. I have also converted …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Microsoft 365 Business Basic

$5

On Premise
per user/per month

Microsoft 365 For Individuals

$6.99

On Premise
per month

Microsoft 365 Apps

$8.25

On Premise
per user/per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Microsoft Intune?

Microsoft Intune (formerly Microsoft Endpoint Manager), combining the capabilities of the former Microsoft System Center Configuration Manager, SCCM or ConfigMgr, is presented as a unified endpoint management option.

Microsoft Intune is an endpoint management solution for mobile devices, an MDM solution that allows the user to securely manage iOS, Android, Windows, and macOS devices with a single endpoint management solution.

The component Endpoint Configuration Manager (the former SCCM) is a system monitoring and management platform that can be deployed as an agent, via the cloud, or on-premises. It can manage systems across OS types (Windows, Mac, Linux), as well as multiple environments, including servers, virtual environments, and mobile devices from a single management console, and supports scaling capabilities, such as future application delivery.

The platform includes a customizable reporting tool to inform future business software decisions. It also enables endpoint protection from malware and vulnerability identification within the monitored systems and infrastructure.

Microsoft Intune Video

Announcing Microsoft Endpoint Manager

Microsoft Intune Integrations

Microsoft Intune Technical Details

Deployment TypesOn-premise
Operating SystemsWindows
Mobile ApplicationNo

Frequently Asked Questions

Reviewers rate Support Rating highest, with a score of 10.

The most common users of Microsoft Intune are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(314)

Attribute Ratings

Reviews

(1-25 of 42)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
Due to work put into getting SCCM up and running, moving to Endpoint Manager was the logical step, without needing to compare to other products and start that development cycle over again. Staying within the Microsoft ecosystem allows our organization to have better-defined interconnections and have less potential problem points.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Symantec Ghost Solutions only covered only 2 parts, creating and imaging, of what Microsoft Endpoint Protection provided us. Price point wise it was a no brainer for us to switch to it as it covered many other things we were looking for and become an almost all in one solution
Score 10 out of 10
Vetted Review
ResellerIncentivized
We did not evaluate or use other products like Microsoft Endpoint Manager (Microsoft Intune + SCCM). The main reason we did not evaluate or use other products is because Microsoft Endpoint Manager (Microsoft Intune + SCCM) integrates seamlessly with Microsoft 365 and Windows PCs. Expenses would have increased as well if we had purchased another similar product.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
SCCM's bread and butter has been imaging, and that still can't be beat. With cloud computing becoming more normal, however, we are seeing fewer instances where we are flat out imaging devices as they come in. However, [Microsoft] Endpoint Manager still [excels] in this area. Application deployment is reliable but requires patience. Other products such as PDQ or Goverlan will provide more immediate satisfaction for net admins looking to deploy an application right then and there.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
[Microsoft Endpoint Manager (Microsoft Intune + SCCM)] was already in our environment when I was hired. We haven't really evaluated the need to use another application because SCCM has been working well for us. Additionally, Microsoft SCCM is the industry-standard when it comes to endpoint management, so it works well for our needs.
Sam Othman | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Group policy, the predecessor of Microsoft Endpoint Manager was a great, easy to use tool. It is dated and stuck as an on-prem solution but still very good and served a purpose. We are still using this in conjunction with Microsoft Endpoint Manager whilst we complete our migration. The logic is quite different between the 2 systems but they both serve a similar purpose.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We tired other solution which less suite for our needs.
Currently we mostly use MS applications and services so, MS Intune ans SCCM close match our expectation and needs.
We require easy access and top reliability with support for all of our IT platforms.
Also our CIO keen of MS products and trying to remove all 3d party products.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I haven't used any of the above-mentioned endpoint management solutions but heard about them. I hope they also provide similar functionalities as provided by Intune.
Kurt Ferguson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Dell Kace K1000 does a great job of system patching of Applications, Office, and Windows. It does a great job of software deployment. It even has great software for asset and inventory management. It is also a ServiceDesk platform, and if you're not using that function, it can be hard to justify financially. SCCM costs a lot less to implement and maintain.
January 17, 2020

Microsoft Intune Review

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Most companies with Office 365 already own Intune. It also heavily integrated with Office 365. Other product users had more issues and limitations. Security features did not work with other vendors, and we spent more time dealing with issues.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
SCCM is probably used across the industry more so than most other Systems Management solutions, and the reasoning behind this is most likely because it is a Microsoft product, which integrates well with the Windows Server platform, and also with clients/endpoints that are on the Windows OS. The reason why we've moved to this over other Systems Management solutions is that this was already being utilized across the whole organization, and not just at the department level. This helps to make things more manageable from a setup/support standpoint since we don't need to really get involved with the complexity of customizing the program from the beginning. This is also a benefit cost-wise since management of licensing is done at the top level of the organization
Score 8 out of 10
Vetted Review
Verified User
Incentivized
GFI Lan Guard system is not user-friendly. GFI Lan Guard does not produce laptop/computer images in one place and its asset management is not very good. System Center Configuration Manager was built for asset management and therefore able to provide robust inventory management.
System Center Configuration Manager fitted into our Microsoft products we already have and the Microsoft Operating Systems (e.g Exchange Server, SQL Server, Server 2012R2 and Server 2016.
Adam Martin | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Microsoft System Center Configuration Manager is kind of the only option for PC management on a large scale. There are open-source alternatives like Chocolatey, but that only works for very small scale shops. Microsoft kind of monopolizes on this front for enterprise environments. I wish there were more options out there for engineers to use for PC management.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use AD GPO to deploy software, WDS for OS deployment, and Spiceworks for inventory. This solution has significantly reduced feature set compared to SCCM but much easier to troubleshoot and configure. Currently, we are looking into ManageEngine Desktop Central and SmartDeploy for OS and software deployment.
Mark Fitzgerald | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We were a ZENworks shop previously. With our strong tie to Novell that made sense, but as we left Netware and its enterprise directory it made sense to leave Zenworks. At the time, I would have said that ZENworks was a more mature tool and I haven't kept up with their feature offering. But in the 8 years SCCM has really matured and become an incredible offering. There is a reason they are the market leader.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I inherited an already existing environment system center. My previous experience was using WSUS. Microsoft System Center Configuration Manager does still use WSUS but it is a far more robust and complete solution for managing and reporting on all your PCs. Our Microsoft Licensing includes rights to use SCCM, so it makes it the smarter choice for us.
Angel Swalve | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We selected SCCM over the others because the customer support we receive from Microsoft is always above expectations. We evaluated some third-party vendors, and they were not able to support our large enterprise. The single solution that SCCM provides allowed us to keep our Microsoft products stacked together. The flexibility of the program and the reliability is why we choose SCCM over the other comparable software solutions.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
For a Microsoft-centric organization like ours, it was a no-brainer to switch to SCCM over WSUS. I have also managed an environment with Altiris and while those other two tools are also great, SCCM integrates with Microsoft Operating Systems much better and gives more insight when using reporting function in SCCM over competitors. SCCM was also easily scalable when we had a merger and added additional 5000 devices which grew our environment by 50% and because we already had SCCM it made incorporating the added devices easy.
Valery Mezentsau | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Microsoft System Center Configuration manager was always selected because it combines several standalone solutions provided by other vendors. Has great integration with all Microsoft services including Azure. Being an enterprise standard level product, you can expect that your IT personnel has experience with it and you don't need to spend too much time to educate them.
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