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Microsoft Intune

Microsoft Intune
Formerly Microsoft Endpoint Manager

Overview

What is Microsoft Intune?

Microsoft Intune (formerly Microsoft Endpoint Manager), combining the capabilities of the former Microsoft System Center Configuration Manager, SCCM or ConfigMgr, is presented as a unified endpoint management option.Microsoft Intune is an endpoint management solution for mobile devices, an MDM solution…

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Recent Reviews

Microsoft Intune Review

9 out of 10
January 17, 2020
Incentivized
We use it for mobile device management, mobile application management, Mac OS management, and Windows 10 management. I have also converted …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Microsoft 365 Business Basic

$5

On Premise
per user/per month

Microsoft 365 For Individuals

$6.99

On Premise
per month

Microsoft 365 Apps

$8.25

On Premise
per user/per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Microsoft Intune?

Microsoft Intune (formerly Microsoft Endpoint Manager), combining the capabilities of the former Microsoft System Center Configuration Manager, SCCM or ConfigMgr, is presented as a unified endpoint management option.

Microsoft Intune is an endpoint management solution for mobile devices, an MDM solution that allows the user to securely manage iOS, Android, Windows, and macOS devices with a single endpoint management solution.

The component Endpoint Configuration Manager (the former SCCM) is a system monitoring and management platform that can be deployed as an agent, via the cloud, or on-premises. It can manage systems across OS types (Windows, Mac, Linux), as well as multiple environments, including servers, virtual environments, and mobile devices from a single management console, and supports scaling capabilities, such as future application delivery.

The platform includes a customizable reporting tool to inform future business software decisions. It also enables endpoint protection from malware and vulnerability identification within the monitored systems and infrastructure.

Microsoft Intune Video

Announcing Microsoft Endpoint Manager

Microsoft Intune Integrations

Microsoft Intune Technical Details

Deployment TypesOn-premise
Operating SystemsWindows
Mobile ApplicationNo

Frequently Asked Questions

Reviewers rate Support Rating highest, with a score of 10.

The most common users of Microsoft Intune are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(313)

Attribute Ratings

Reviews

(1-25 of 46)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • The utilization of SCCM makes sense for our organization since we are mostly a Microsoft shop.
  • Once configured, the SCCM application really helps make it easy to deploy our security patches and Windows updates with minimal effort.
Kurt Ferguson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Dependable Patching- Being able to depend on your patching, being able to prove that patching has taken place are both critically important to any Enterprise.
  • Quickly Patching Serious Vulnerabilities - Some threats spread like wildfire, and being able to counteract them quickly, is important to prevent serious harm to any organization.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • The positive impact it's had was it has been really beneficial in having an all-in-one Systems Management solution to be able to manage all endpoints across the organization. This has saved both time and costs from having to search/setup/manage other System Management applications and also have saved money from having to purchase a license for other commercial products.
  • Another positive impact it has had was in being able to easily remote into computers/endpoints, and also being able to provide remote assistance to end-users.
  • The negative impact has been it is not being fully utilized by most of the IT staff, as it is a more complicated platform to learn/master. This would require funding for IT staff to take training in learning the product, or require time to consult the documentation in the use of the product. As a result, this may hurt productivity in being able to have to work on other things.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • We have various retails shops around the country and have reduced the travel bill for our Help desk team who now support our remote retail centers centrally.
  • Help Desk does not have so much work in patching as it is done centrally.
  • Help Desk does not have to manually install Operating System images manually for many machines and this has reduced their work load and enables them to do other tasks.
  • We have visibility on which machines' endpoint protection client is behind on security signatures.
Adam Martin | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • It's saved countless amounts of tech debt in wasted hours that require on-site support techs to install a new version of an app manually.
  • System Center Configuration Manager imaging task sequences are amazing once properly implemented, and save countless hours of manual labor.
  • One negative impact is when the scope of a package is incorrectly done by an engineer, stopping that moving train is not as simple as turning it off. It takes time, and getting reports back of all PCs affected is not always accurate.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • As an educational institution, we got System Center licenses bundled with other software at essentially no cost. It was a great advantage of System Center Configuration Manager for us.
  • The included remote control feature is useful -- many deployment solutions do not have that included.
  • Zero-touch deployment will save a lot of work hours for a large organization when it works properly, as there is no need for manual intervention for OS deployment.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • It took longer to get running than initially planned.
  • Issues with the original setup have come back and groups have needed to be reworked.
  • It has allowed us to be in compliance with the patching requirements set by the audit.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • We can save money and time giving end-users the ability to install/remote only approved software on their own PCs. That avoids expensive tickets on our service desk.
  • We can save bandwidth having those distribution points on remote sites. Depending on the location, if it's far from metropolitan areas, bandwidth is still expensive. So, less bandwidth, less WAN circuit expenses, save money.
  • As a 'not so negative impact', but it's necessary to say that you must manage the system frequently. What I'm trying to say is that you must have someone to be if not dedicated to that, at least, run daily due to dillegence to make sure the system is running Ok. Although you can automate some tasks, it's not an autonomous system. It needs some attention.
Angel Swalve | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • SCCM has provided a positive impact on our hours our technology staff has to spend installing software and updates manually.
  • SCCM is stable and has very few instances of the servers going down. This helps us run efficiently and smoothly and not waste tech staff time.
  • Our business objectives is to allow our staff to do their jobs with the least amount of down time. SCCM allows our windows users to keep running and allowing updates and software installs to run silently in the background and doesn't interrupt the work our staff does.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Cuts down our software deployment and patch management time compared to our old tools.
  • Better reporting capability to determine the success to fail ratio of a deployed software or patch and additional information provided to mitigate the failed deployment.
  • Consistent tool usage across our global units with centralized reporting to monitor monthly patch and software deployment results.
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