TrustRadius
Office 365 is the subscription version of Microsoft Office and includes Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access (Publisher and Access are available on PC only). The software can be installed across multiple devices and ensures that users always have the most up-to-date version of the Office applications.https://media.trustradius.com/product-logos/6z/1d/1CU5UJTJ9TO6.PNGA leader in its fieldWe use Office 365 across our entire company (200 staff in Australia & 30 in Manila). The collaboration tools are essential to our business. The suite has been around in some capacity for so many years that our new staff can just get up and running as soon as they sit down. It is ever-growing and we are still unveiling more and more uses for it all the time. As much as we use it for, we really haven't even scratched the surface of what can be done with it.,Deployment & Updating - From an IT professional point of view, it is essential that this process is easy and reliable. Collaboration - OneDrive & Teams allows our users to seamlessly share and co-author files. Continual Development - Office is always coming out with new features - OneDrive has come along in leaps and bounds and is now a critical part of our environment.,Do away with user-based installations of standalone apps such as Teams and instead go back to computer-based installations (OneDrive recently did this) Outlook is very heavy when multiple mailboxes are mapped MFA - We implemented this recently and it often doesn't prompt for the code and instead just causes problems with Outlook/OneDrive/Teams without notifying the user that it is waiting for the code,10,It is a critical system that every single person in our company uses every day Allows us to collaborate between our teams seamlessly Has opened the ability to roam and work out of the office by using the cloud based tools such as OneDrive and the online versions of Outlook, Word, Excel etc,G Suite,7,Cb Defense, Sophos Intercept X, OneDriveOnline is the Future!We primarily use Office 365 Pro Plus at the moment and will be moving to Exchange Online and SharePoint Online in the future. The entire organization uses O365, primarily Outlook, Word, Excel, and Teams. The option of offering multiple installations per user has made licensing issues non-existent. With a subscription model, it is also nice to get the latest software updates and features. Managing users and subscriptions is also a breeze with the Office 365 portal.,User management from an administrative point of view is really intuitive and easy. This also applies to license management as it is very easy to see who has what license and compliance is no longer an issue. There are frequent updates and features released that constantly enhance applications and services. The O365 eco-system is great, where everything is connected and can be accessed easily. For example, the integration between Office applications and One Drive / SharePoint and Teams are built-in allowing for quick access to files from any application.,The hybrid environment between Skype for Business Server and Teams has some issues. Presence is not updating correctly and Teams Meetings are not available in Teams client until the user mailbox is in Exchange Online. Microsoft is very aggressive in trying to get people to switch from on-prem to online. This causes the hybrid setups to be very flaky until completely moved to online. Some organizations are not ready to 100% integrate Windows with O365 so a lot of features in Win10 are not usable without 365 Online services.,10,Licensing compliance and reduced complexity in software licensing in general. Relatively smooth transition for end-users with very little disruptions to their work schedules. Administrative tasks are way quicker and easier to achieve. Unified portals for management make it easy to manage online services and users.,Microsoft Exchange, MS SharePoint and Skype for Business (formerly Lync),7,VMware ESXi, Windows Server, Citrix ADC (formerly NetScaler ADC), Citrix Virtual Apps and Desktops (formerly XenDesktop)Microsoft Office 365 ReviewI use a few different apps within Microsoft Office 365, including OneNote, OneDrive, Word, Powerpoint, and Excel. The Office suite provides many applications and tasks that can be tackled, including writing documents, budgeting, storing files, etc.,Office does a pretty good job of organizing your files from various applications. I can access these from my hard drive, even though everything can be backed up to the cloud as well. Office gives me lots of options for preparing documents or files. I can type up a word doc, or create a financial spreadsheet for a project, or create a quick presentation. OneNote is a great notetaking tool. With a little finagling, you can also figure out how to exchange these notes and share them with other parties.,One noticeable disadvantage with Office is the subscription fee. A huge reason I consistently use software other than Office 365, is because I can do many of the same things for free.,8,I have decided not to pay for the 365 subscriptions, and instead use free apps, so for us, it's saved money. Many clients have sent word .doc files or other similar Office files, and I have to find workarounds to access these without losing formatting, etc. In the worst-case scenarios, this usually means importing the file type into similar software.,Google Drive, Google Forms, Google Hangouts and Apache OpenOffice,5,Google Forms, Google Hangouts, Adobe Photoshop, Adobe InDesign, Slack, Workplace by Facebook, Adobe Acrobat DCOffice 365 in a Small Healthcare SettingWe use this product across the entire company with every department. It allows us to stay connected through email, share documents, and access the most common document types in our industry whether in the office or working remotely. It provides end users with a familiar and simple interface, and support is always responsive.,Easy to install software reduces errors and omissions during the installation process. Admin portal interface is easy and intuitive. SharePoint allows for adaptive sharing, creation, and management of file libraries.,Documents, especially in Word, open differently in the desktop and online versions of the software. There are normal Word functions that don’t work properly in the online instance.,8,This service is so customizable in terms of number of users and levels of licensing that you can easily manage costs in an effective and simple manner.,,9,Webroot Endpoint Protection, ConnectWise Control (formerly ScreenConnect)Office 365: an easy choice for value and functionOffice 365 is used throughout my entire organization. Through its suite of applications, it solves all of our needs for any spreadsheets, word processing documents, database & publishing needs. This is the industry standard for businesses and deservedly so.,Email integration with the cloud Exchange server and local Outlook installs/cloud usage. Spreadsheets and Excel integration with OneDrive. Access use with even much older version of database files.,Sometimes files in OneDrive get stuck from being shared properly. I've noticed a vast improvement in performance with Office 365 since upgrading our internet speeds. It seems like a higher than average internet speed is almost required to get Office 365 fully functioning.,9,Office 365 subscription allows constant upgrades to the latest version of the applications. The monthly/yearly subscription fees could be cheaper (as with any subscription service).,LibreOffice,9A Mac & PC combined Microsoft Office 365 userIt is the basis of our company from Word, to Excel, to PowerPoint and mail. It also allows us to connect with each other and sync calendars without issues (so far). The biggest issue is communication on timing, as well as having the same version of the software used across our business.,Connectivity between accounts. Accessibility across platforms (Mac & PC) when working from home or in the office. Ability to work while offline and sync up once connected again. Universal acceptance and integration with the main programs we use, that a majority of consumers utilize, reduces the need for reformatting.,The main area for improvement is remembering/history of Excel & Word -> working on these apps over a period of time without shutting down your computer ~ 3-5days, the apps lose their ability to remember the last few days of documents, and in some cases, no history remains.,7,ROI with 365 has been great. It gives us the ability to create and present PowerPoint slides. Going to a meeting with just a USB key makes things easier to work on. This alone allows the implementation of "our" product to be shared and not require us to lug along computer equipment.,,6,Microsoft Power BI, TIBCO SpotfireThe Standard of Cloud Office AppsWe use Microsoft Office 365 across the whole organization. At a minimum, we utilize the Exchange Online component for email for nearly all staff, but the majority of users also use the Office apps via O365. There are also a handful of users utilizing audio conferencing and PowerBI apps as needed.,Management of licenses/users Administration/admin dashboards Maintenance and updates,Can be costly License levels may be complicated Admin dashboards could improve usability,9,Streamlined license management. Ease of deployments. Less time between procuring licenses/installing software = more time for other things.,9,ConnectWise Manage, SolarWinds N-central, ManageEngine Mobile Device Manager PlusThe trial is free!We are using 365 across the whole organization. It eliminates the need for internal backups and most VPN uses. We started with Exchange to replace Lotus Notes email. Everyone is using Outlook, SharePoint, Teams, and OneDrive. We are currently migrating our old file-share based Intranet to SharePoint. This allows departments to manage their own content. We are also rolling out mobile forms to our shops; this replaces capturing data on paper and then data-entering it. So, better data management is also a driving factor.,Data Management - replace spreadsheets with lists gives users a data-forward view. Metadata on documents too. Email - Exchange/Outlook is simply the best email product available. Data can be shared with external users, and setting permissions is fairly intuitive. Metadata and Search are relatively easy to configure and great for users. Communication - Having our (particularly) multi-person conversations in Teams Chat is better than by email. Single source of truth - documents/data are stored in SharePoint, Teams, or OneDrive rather than in emails. Everyone always has the latest file, and no one has to search their email for it.,Teams desktop client needs multiple windows. I would like to be able to open a document in Teams without leaving my chat session and then having to return to it. Remove the 5,000 items per view limit. SP Designer workflows should allow lookups to lists in a different site. Fetching data from other site collections would be really nice, but even another site within the same site collection would be a big improvement. SP Designer should allow us to edit site pages easily as we had with SP 2007. The flow needs to be tightened up. Simple flow to copy attachments from email to OneDrive or SharePoint requires a 4K screen to see the entire workflow, and there is a TON of unused space between steps. This is crazy, and it is unacceptable to every developer I know. Power Apps is barely usable. There is nothing intuitive about it, plus it requires Flows to anything complicated. And the Microsoft-offered seminars (usually delivered by MS Gold Partners) are also terrible. There is too much material to cover in 6.5 hours, they don't print the labs, and I don't have enough screen real estate on my laptop to use PowerApps and Flow, let alone see the lab instructions too. We shouldn't have to purchase 3rd party products like Nintex to overcome these barriers. Column-level security would be nice.,10,Positive: Cloud-based anti-virus protection. Positive: User-based collaboration - users can create Teams without help from IT. Positive: We are automating data collection that happens at repair and manufacturing facilities. These have traditionally been done on paper, and then either data-entered or filed/lost. Now we can use that data for forecasting. No negative impact.,IBM FileNet Content Manager and Google Drive,10,Apple iCloudGets The Job DoneOffice 365 is used in my organization in multiple ways. We make use of Word, Excel, PowerPoint and especially Outlook to perform our daily job tasks. It is used across the entire organization. It allows us to create WUSWUG documents with Word, spreadsheets, PPT presentations and manages our e-mails and meetings.,Organizes e-mails and tasks. Creates beautiful and flowing word processing documents. Creates PowerPoint presentations that help disseminate information to employees.,Corruption of .PST files in Outlook results in e-mail data loss. Issues with the corruption of Office system files requires removal/reinstall of the software. Issues with SCCM and Windows Update can cause Office to crash/lose data.,10,Allows employees to create necessary documents. PowerPoint creates presentations that provide compelling data with many options for display (datagrams and word art for example). Outlook allows e-mail communication between enterprise members.,8,Adobe Acrobat DC, Skype for Business (formerly Lync), Cisco Webex CallingA package of tools needed for your everyday office lifeMicrosoft Office 365 is being used throughout our company. We use two versions of 365: Essentials (cloud) and Premium (desktop). These options are set according to the use and application of the office package tools. This way we were able to make license fees a little cheaper, and we were able to standardize spreadsheet and text editors, as well as being in the legal process of using the software (anti-piracy).,The collaborative model is well developed, and more than one person can edit spreadsheets, texts, and presentations at the same time. The integration of the Office suite tools (one drive, skype, planner, and others) allows us to create, edit documents, share the document with the other components of the organization with the external ones as well. Versioning and change control is very effective and the author can identify who changed the document (who, time and date) and can quickly and easily reverse these changes.,Their integration with the Operating System when starting together makes the Windows boot process slow as disk consumption goes to 100%, one solution is to use SSD but the amount to be invested to solve this problem is very high. While collaboratively editing documents, the application sometimes experiences a sync error and prompts you to "save as" or close the application which may lead to data loss.,9,We were able to quickly eliminate some costs for managing email accounts, pirated fines, and publisher standardization. All of this helped in a faster and simpler process of managing this data.,LibreOffice and Apache OpenOffice,8,Notepad++, Bitdefender GravityZone, TeamViewer, Skype for Business (formerly Lync), DropboxOffice 365 can solve a multitude of business needs!Office 365 is used across our entire organization. I use Outlook for email and scheduling; Teams for meetings and conversations; and the original Office suite of products. It makes collaborating easier and works across a wide variety of operating systems. It has also helped to consolidate the different versions and variety of software that were being used by different teams.,Office 365 lets us share documents on the cloud and lets us keep a most recent version of a file without having multiple files to keep track of. Office 365 Outlook has given us an updated email platform with modern functionality. Teams has enabled us to move into the world of video conferencing–it's great to be able to see the people you are speaking with!,In Teams it would be nice if it were more apparent who was in a multi-person chat group. In the Outlook calendar there are too many steps to find out who was invited to a meeting. At least on the Mac version of Excel the navigation scroll bars are finicky and hard to find.,10,There are no longer separate teams buying separate copies of software. We have been able to collaborate easier and save time (saving time=saving money!) We have been able to get rid of redundant services where Office 365 fills the gaps.,,10,monday.com, SlackOffice 365: Make your school come alive!We use Office 365 in all aspects of our school district. I'm primarily familiar with OneNote, Teams, Yammer, Word, PowerPoint, etc. We have the students complete their work by using the cloud so that their work is accessible anywhere they go. We are a big user of Office 365 and the tools that Microsoft has created for schools.,The immersive reader is a tool that is indispensable in the classroom. The fact that it can read the screen to the students and translate the information is huge. The cloud is great for making sure that students and teachers don't lose their hard work. Teams is a great platform for communicating with other staff and using as a PLC works well.,The video editor in Photos is not as strong as MovieMaker.,10,Students are more active learners. Teachers have a tool that works for their classroom, no matter what subject they teach. Never lose a piece of paper again.,Google Classroom,10,PowerSchool Unified Classroom, Camtasia, Adobe ConnectYou will always find Microsoft Office wherever you areMicrosoft Office is the most used application of my organization. We prepare reports with Word using a lot of data regarding our work and we handle cases based on a large amount of documents. We also prepare large data tables with Excel and show our ideas to the organization through PowerPoint. Basically, it's thanks to the entire Microsoft Office suite that my organization is working.,The software is compatible with a wide variety of formats. It is very stable and has a unique design. Microsoft Office provides great support. I can synchronize with my Outlook account.,There is an excess of options at the top of the interface. The current pricing of this product is too high. Sometimes my PC freezes for no reason and I lose the information.,9,Creation of detailed and very well elaborated reports using Microsoft Word. Very well prepared slides using Microsoft PowerPoint. Perform calculations of interest for my organization using Microsoft Excel.,Apache OpenOffice and LibreOffice,Evernote, Foxit PDF SDKOffice 365 - Use it and Love itMy entire office is using Microsoft Office 365. One thing that we like about it is that it streamlines time management with the Outlook calendar. We are able to book a room or event, and it notifies everyone. I also like the fact that if you print something, you can search in the last 30 days of documents printed.,Improvements to OneDrive AI function Office suite is still there and hasn't changed,Too many functions - more bloated then GSuite Would like it to be more mobile-friendly Needs more support on the backend,8,Good return on investment. We've saved money on other publishing forms and messaging/video software. Skype for Business has improved.,MS SharePoint, Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM) and Skype for Business (formerly Lync),4,CATS Applicant Tracking System, LinkedIn Talent, BullhornOffice 365 10 out of 10We made the switch to Office 365 subscription about 2 years ago. This offloaded resources from our server that are better suited to manage our business instead of the mail resources. At better cost effectiveness on the subscription model it also frees up budget for other IT projects. The Office 365 allows us to have e-mail even if we are cut off from our local internet. Via our phones thus enabling us to continue to do business if we happen to be offline.,Offline server uptime is impeccable. We have the ability to add or subtract or upgrade lic. as we need. User management is a breeze.,Management console could be more intuitive for non IT personnel .,10,As a subscription model and the ability to add to or take away from the subscriptions as needed and the ability to upgrade if needed makes the ROI short term.,,10,Made2Manage ERPOffice365 - The version we've all been waiting forWe currently only use the main pieces that everyone knows, and being a small company we don't have a need or the expertise to go much beyond that. However, in addition to Outlook, Excel, and Word, we will soon be using Flow and Sharepoint.,It's easy to use. It integrates among the various other programs. It's very efficient and powerful. It is familiar, meaning you have used Office for years and this is still Office, just updated and improved.,It is cloud-based. This really isn't a con, but for the less tech-savvy people who own the company, they prefer to own things and don't trust this type of setup. I'm such a fan of Office I have a hard time finding the cons of the Office group of products.,10,It saves space on the server. It saves money, at least upfront because it is scalable to the exact number of people that need licenses. Our company doesn't really keep track of ROI, but the biggest savings is probably in our license costs because they used to buy volume licenses and usually had too many.,,9,Epicor EclipseOffice 365 is working well for us.We are currently evaluating Microsoft Office 365 Pro Plus to deploy across our entire organization. We are currently on the boxed product of Microsoft Office 2010 and are ready to move to a newer version. We are going to move to Office 365 Pro Plus so that our users are always up top date and we don't have to go through hoops to check compatibility before we update every few years.,MS Office is the de facto standard across almost any industry. Keeping up to date will allow us to share files more easily with business partners. Microsoft continues to improve Outlook for ease of use and new features. That is one application that is used across our organization and all users depend on. The updates that we've received so far during testing have installed smoothly and without incident.,Office 365 is still bloated with features that may not be used by everyone. I'd love to see them add back the ability to send to OneNote from Outlook without doing a fake print job. I relied on this feature extensively. The installation process is a bit more convoluted for the new version as compared to the MSI file with a transform file method of previous versions. Though once you figure it out, it is a bit easier.,10,It allows us to break our spend up into expected annual payments. No surprises.,,5,FileZilla, Kofax Power PDF (formerly Nuance Power PDF), Sophos UTM365 - A tool that can be used year round!My entire Company uses 365. It allows our project team to communicate with each other using a simple web browser. It bypasses the internal security required to get to Outlook. I find it useful when I am on the road at a customer site and as long as I can attach to wifi, I can reach out to my team.,Easy to use and understand. You can attach any sort of document that you need to send out and get feedback on, or for that matter send something out that will give someone what they are looking for. It stacks emails so that any email with a common theme will bundle together so that your inbox does not fill up.,You must have wifi to connect, which is not always available. My clients are all government based, and they will not let you connect directly to their Network and wifi typically needs permissions to use. When sending and receiving emails, depending on the strength of your wifi, you can get an internal timeout where your email crashes and has to be resent. It is not as robust as its Outlook counterpart, but I will assume that it was designed that way on purpose. It does not replicate the functionality that Outlook does.,9,Ease of use. Easy to startup and immediately start communicating with other Company employees and or outside vendors/customers. The ability to exchange any number of external documents and any format (i.e JPG, PDF, DOCX, etc..) Can customize your own profile and options to suit your own needs. This can include basic views, folders, etc.,,MS SharePoint, Microsoft Project, ChangepointA great fit for companies worldwideMicrosoft Office 365 is being used by our whole company. Mainly it is used by the Finance and IT departments. It is a complete suite that includes various apps, Excel, OneNote, PowerPoint, Word, Access. Everything your office needs. And in my case, we work with Microsoft Excel the most, using VBA macros to automate a series of spreadsheets all over the company.,Synchronization with the cloud and on device storage. Integration of all applications, like Outlook, Skype, Teams, Excel. Sharing documents and reports is really easy. You can even share folders within the entire company.,When working with email automation it is really annoying when coding in HTML for Outlook. They do not talk to each other. The startup time of any app can be a little long, sometimes annoying. Microsoft Excel sometimes bugs and lags, closing the app out of the blue.,9,Increased collaboration between all departments. Increased productivity. Cloud based, easy to use, very useful.,8,8,Microsoft Office 2016,Microsoft Office 2016, Dropbox, OneDriveA good office software package for every day workWe use Microsoft Office every day. Microsoft Outlook for checking emails and communicating with customers and suppliers, Microsoft Word for documentation, Microsoft Excel for reports. Besides those, I use Microsoft Visio to draw diagrams for my coding tasks and Microsoft Onenote for taking notes. We also use Skype for Business as a primary communication channel.,Includes very strong tools for your office works, such as Word and Excel. One account can be used on multiples devices, even one that is your phone or tablet. The data is synced between devices. One that is especially useful is OneNote. I can take notes anywhere and anytime.,The performance sometimes is quite slow. I've even had the program crash. OneNote in Office 2016 is not supported anymore. No more updates. Microsoft recommends us to use OneNote in Windows 10 but it is simple and lacks some advanced features such as Import Diagram from Visio. I have to export the diagram to an image and add it to OneNote. Then I have to repeat these actions every time I update my diagram.,9,It offers a unique experience for all employees. Much easier to work with customers and suppliers since MS Office is the most popular format. Life is easier with cloud sync. I can continue typing on my phone an email which was created as a draft on my laptop.,Apache OpenOffice and LibreOffice,5,Dell Boomi, Lore IO, NetSuiteA great program with good support and new features to stay up to date!Microsoft 365 is being used across my organization and addresses many business problems. We use it to track data, generate reports and share information.,Updates that are constantly being implemented with extra resources. It is easy to use, has had the same tools for at least 15 years. The programs link together so you can use more than one at a time. Compatible with most other programs. A big plus when using other software.,Short cuts - there are so many ways to do the same function in Excel - icons are enough!,10,It has had a positive impact on our organization and our storage of information. The Excel formulas and features help our Finance Team be more accurate in their reporting.,,10,OneNote, Notepad++Microsoft Office 365 is the Best SoftwareI use Microsoft Office 365 frequently for everyday use. This helps with creating content for the social media sites and programs that we are apart of. Microsoft 365 has presentation software that helps with content creation and presenting information for each team that I work on projects with. Microsoft 365 helps with solving the problems we had with documentation and also presenting information correctly. The writing software it has and also the PowerPoint software has helped with making information easier to give out or share.,PowerPoint helps with creating information and content. It helps to visualize the information and share it with other team members and people you are working with. Microsoft Word helps with documentation and is a good word processor. It helps with sharing and organizing the tasks we have as well.,Functionality could be a bit smoother. It seems a bit slow at times. It could have better download options as well.,8,Kept things organized and well put together. Better team work.,Google Drive,8Microsoft Office 365 allows you to get your work done anywhere!We currently use the Microsoft Office 365 suite for all of our office applications (Word, Excel, Outlook, Teams, etc.). It is being used by all departments and has allowed us to greatly expand our users’ mailbox storage as we are now cloud based and do not need to store emails on premises.,Cloud based storage allows for larger mailboxes OWA allows access to the applications from anywhere OneDrive allows for offsite work Teams allows for collaboration between individuals and groups,Outlook forces some settings, such as focused inbox. Our users found that to be an annoying feature. General connectivity issues due to Azure AD sync issues. OneDrive allows users to take potentially sensitive files/data offsite. OneDrive allows users to save malicious files and transfer them to work network.,10,Better communication = less wasted time Employee satisfaction with latest office suite = increased productivity Ability to work anywhere = less risk of missing deadlines,LibreOffice and Google Drive,10Office 365 overall worth the investment.Office 365 is used mainly for Excel and Word, with a few people using it to create presentations, make signs, etc. and others using OneDrive to store work-related material they need to share with other office users. We had tried open source solutions in the past and while many of them are quite good, the default is Office/Excel/Word and it greatly simplified daily tasks for our users to have the same tools as "everyone" else.,Excel is the standard to which all others reach. It's compatible with everything, even older legacy programs that require Word to be installed to print merged forms, etc. As a Microsoft Office trial comes on all new machines, for users and IT people it's almost always as simple as signing in to activate and use policies that are set up by the administrator.,Generic errors when the license check fails can be very confusing. The trust center is confusing to some people, but once you get used to it, it's OK. I prefer the old drop-down menus to the side menu that opens but it's a matter of being used to it and decades of doing it the other way.,9,On the negative side, there's a moderate cost for it, depending on the plan. On the plus side, I have no one complaining about compatibility. On the plus side, it works with all of our other software.,,7Microsoft Office 365 - Functional if you have to use it for client reasonsMicrosoft Office 365 was used as my company's e-mail provider. It was used across the entire organization, and the business problem that it addressed was e-mail usage and shared documents. We sourced it through GoDaddy. Every business needs an e-mail provider these days, and the options are more or less between Google and Microsoft.,Organization of e-mails Alerts when you send an e-mail and it's not received Folder management,It does not integrate with the calendar well The shortcuts to archive and generally lose/hide e-mails are too easy to click by accident It is not as fast and does not work as well on mobile as Gmail,5,It helped us integrate our email services with clients. Clients who use Microsoft Office 365 find our interface easy to use. It doesn't cause problems for clients with Gmail.,Google Drive,6,Google DriveUnspecified
Microsoft Office 365
1466 Ratings
Score 8.6 out of 101
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>TRScore

Microsoft Office 365 Reviews

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Microsoft Office 365
1466 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.6 out of 101

Do you work for this company?

TrustRadius Top Rated for 2019

Overall Rating

Reviewer's Company Size

Last Updated

By Topic

Industry

Department

Experience

Job Type

Role

Reviews (1-25 of 84)

Companies can't remove reviews or game the system. Here's why.
Sam Othman profile photo
October 18, 2019

A leader in its field

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Office 365 across our entire company (200 staff in Australia & 30 in Manila). The collaboration tools are essential to our business. The suite has been around in some capacity for so many years that our new staff can just get up and running as soon as they sit down. It is ever-growing and we are still unveiling more and more uses for it all the time. As much as we use it for, we really haven't even scratched the surface of what can be done with it.
  • Deployment & Updating - From an IT professional point of view, it is essential that this process is easy and reliable.
  • Collaboration - OneDrive & Teams allows our users to seamlessly share and co-author files.
  • Continual Development - Office is always coming out with new features - OneDrive has come along in leaps and bounds and is now a critical part of our environment.
  • Do away with user-based installations of standalone apps such as Teams and instead go back to computer-based installations (OneDrive recently did this)
  • Outlook is very heavy when multiple mailboxes are mapped
  • MFA - We implemented this recently and it often doesn't prompt for the code and instead just causes problems with Outlook/OneDrive/Teams without notifying the user that it is waiting for the code
I have always found that Office 365 is a more feature-rich suite than its competitors.

For a professional environment, especially on the larger scale, I think it is a great option. There are many different license types so there is generally a suitable option for almost everyone.

I can't really think of an instance that I would use a competitor over Office 365. I have been using this system for years over many different versions and its all I would really use.
Read Sam Othman's full review
Ivan Sytchev profile photo
October 16, 2019

Online is the Future!

Score 10 out of 10
Vetted Review
Verified User
Review Source
We primarily use Office 365 Pro Plus at the moment and will be moving to Exchange Online and SharePoint Online in the future. The entire organization uses O365, primarily Outlook, Word, Excel, and Teams. The option of offering multiple installations per user has made licensing issues non-existent. With a subscription model, it is also nice to get the latest software updates and features. Managing users and subscriptions is also a breeze with the Office 365 portal.
  • User management from an administrative point of view is really intuitive and easy. This also applies to license management as it is very easy to see who has what license and compliance is no longer an issue.
  • There are frequent updates and features released that constantly enhance applications and services.
  • The O365 eco-system is great, where everything is connected and can be accessed easily. For example, the integration between Office applications and One Drive / SharePoint and Teams are built-in allowing for quick access to files from any application.
  • The hybrid environment between Skype for Business Server and Teams has some issues. Presence is not updating correctly and Teams Meetings are not available in Teams client until the user mailbox is in Exchange Online.
  • Microsoft is very aggressive in trying to get people to switch from on-prem to online. This causes the hybrid setups to be very flaky until completely moved to online.
  • Some organizations are not ready to 100% integrate Windows with O365 so a lot of features in Win10 are not usable without 365 Online services.
Office 365 is great for any organization that uses Microsoft products. If you have Exchange and/or SharePoint servers, moving to 365 is a great move. Everything integrates with everything else, so it makes everything work easier and more efficient. However, the cost of 365 might not be justifiable if there is no reliability on other Microsoft products.
Read Ivan Sytchev's full review
Chris Hecox profile photo
Score 8 out of 10
Vetted Review
Verified User
Review Source
I use a few different apps within Microsoft Office 365, including OneNote, OneDrive, Word, Powerpoint, and Excel. The Office suite provides many applications and tasks that can be tackled, including writing documents, budgeting, storing files, etc.
  • Office does a pretty good job of organizing your files from various applications. I can access these from my hard drive, even though everything can be backed up to the cloud as well.
  • Office gives me lots of options for preparing documents or files. I can type up a word doc, or create a financial spreadsheet for a project, or create a quick presentation.
  • OneNote is a great notetaking tool. With a little finagling, you can also figure out how to exchange these notes and share them with other parties.
  • One noticeable disadvantage with Office is the subscription fee. A huge reason I consistently use software other than Office 365, is because I can do many of the same things for free.
This is a great suite if you are familiar with the 365 ecosystems, or if money isn't a question. For others, it's nice to not have to pay a fee, and still be able to use the same types of applications.
Read Chris Hecox's full review
Kyle Angeley-Devereux profile photo
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use this product across the entire company with every department. It allows us to stay connected through email, share documents, and access the most common document types in our industry whether in the office or working remotely. It provides end users with a familiar and simple interface, and support is always responsive.
  • Easy to install software reduces errors and omissions during the installation process.
  • Admin portal interface is easy and intuitive.
  • SharePoint allows for adaptive sharing, creation, and management of file libraries.
  • Documents, especially in Word, open differently in the desktop and online versions of the software. There are normal Word functions that don’t work properly in the online instance.
It is well suited for any business that is under 50 employees. Anything beyond that would probably be run more efficiently through a dedicated email server and licensing the specific apps that your company needs to use. Even at 25 employees, we only utilize about 50% of the apps provided, less for a number of our employees.
Read Kyle Angeley-Devereux's full review
Tracy Burton profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source
Office 365 is used throughout my entire organization. Through its suite of applications, it solves all of our needs for any spreadsheets, word processing documents, database & publishing needs. This is the industry standard for businesses and deservedly so.
  • Email integration with the cloud Exchange server and local Outlook installs/cloud usage.
  • Spreadsheets and Excel integration with OneDrive.
  • Access use with even much older version of database files.
  • Sometimes files in OneDrive get stuck from being shared properly.
  • I've noticed a vast improvement in performance with Office 365 since upgrading our internet speeds. It seems like a higher than average internet speed is almost required to get Office 365 fully functioning.
Simple, easy to use suite of applications that typically require minimal training for end-users. Sometimes when version upgrades happen, subtle changes can cause confusion for the average user.
Read Tracy Burton's full review
Ashley COte profile photo
Score 7 out of 10
Vetted Review
Verified User
Review Source
It is the basis of our company from Word, to Excel, to PowerPoint and mail. It also allows us to connect with each other and sync calendars without issues (so far). The biggest issue is communication on timing, as well as having the same version of the software used across our business.
  • Connectivity between accounts. Accessibility across platforms (Mac & PC) when working from home or in the office.
  • Ability to work while offline and sync up once connected again.
  • Universal acceptance and integration with the main programs we use, that a majority of consumers utilize, reduces the need for reformatting.
  • The main area for improvement is remembering/history of Excel & Word -> working on these apps over a period of time without shutting down your computer ~ 3-5days, the apps lose their ability to remember the last few days of documents, and in some cases, no history remains.
On the go, and when utilizing public computers to run the specific apps when not in possession of a laptop, this makes travel a lot easier. it also allows for document sharing and storage in the supplied cloud. The main issues that arise are when the Mac software utilizes a PC saved document and in these cases there becomes some instability (rare) but it does occur.
Read Ashley COte's full review
Nicolas Poague profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Microsoft Office 365 across the whole organization. At a minimum, we utilize the Exchange Online component for email for nearly all staff, but the majority of users also use the Office apps via O365. There are also a handful of users utilizing audio conferencing and PowerBI apps as needed.
  • Management of licenses/users
  • Administration/admin dashboards
  • Maintenance and updates
  • Can be costly
  • License levels may be complicated
  • Admin dashboards could improve usability
For larger organizations with users that require the Microsoft Office apps, it is great and makes managing users and licenses fairly easy. Getting regular software and security updates take some of the stress off of IT. Things can get tricky if you have requirements for certain apps but don’t need to jump to a larger license level and also don’t want to manage a lot of one-off/add-on licenses.
Read Nicolas Poague's full review
Laura Stein profile photo
September 13, 2019

The trial is free!

Score 10 out of 10
Vetted Review
Verified User
Review Source
We are using 365 across the whole organization. It eliminates the need for internal backups and most VPN uses. We started with Exchange to replace Lotus Notes email. Everyone is using Outlook, SharePoint, Teams, and OneDrive. We are currently migrating our old file-share based Intranet to SharePoint. This allows departments to manage their own content. We are also rolling out mobile forms to our shops; this replaces capturing data on paper and then data-entering it. So, better data management is also a driving factor.
  • Data Management - replace spreadsheets with lists gives users a data-forward view. Metadata on documents too.
  • Email - Exchange/Outlook is simply the best email product available.
  • Data can be shared with external users, and setting permissions is fairly intuitive.
  • Metadata and Search are relatively easy to configure and great for users.
  • Communication - Having our (particularly) multi-person conversations in Teams Chat is better than by email.
  • Single source of truth - documents/data are stored in SharePoint, Teams, or OneDrive rather than in emails. Everyone always has the latest file, and no one has to search their email for it.
  • Teams desktop client needs multiple windows. I would like to be able to open a document in Teams without leaving my chat session and then having to return to it.
  • Remove the 5,000 items per view limit.
  • SP Designer workflows should allow lookups to lists in a different site. Fetching data from other site collections would be really nice, but even another site within the same site collection would be a big improvement.
  • SP Designer should allow us to edit site pages easily as we had with SP 2007.
  • The flow needs to be tightened up. Simple flow to copy attachments from email to OneDrive or SharePoint requires a 4K screen to see the entire workflow, and there is a TON of unused space between steps. This is crazy, and it is unacceptable to every developer I know.
  • Power Apps is barely usable. There is nothing intuitive about it, plus it requires Flows to anything complicated. And the Microsoft-offered seminars (usually delivered by MS Gold Partners) are also terrible. There is too much material to cover in 6.5 hours, they don't print the labs, and I don't have enough screen real estate on my laptop to use PowerApps and Flow, let alone see the lab instructions too.
  • We shouldn't have to purchase 3rd party products like Nintex to overcome these barriers.
  • Column-level security would be nice.
Office 365 is suited for most business needs. Excellent collaboration tools. Particularly good if you want to get away from most backups. It is not well suited for hosting an external web site. It may not meet all compliance regulations for some industries. It is not well suited for lists that will grow over 30,000 records. It cannot replace a relational database.
Read Laura Stein's full review
Jonathan Ayers profile photo
September 12, 2019

Gets The Job Done

Score 10 out of 10
Vetted Review
Verified User
Review Source
Office 365 is used in my organization in multiple ways. We make use of Word, Excel, PowerPoint and especially Outlook to perform our daily job tasks. It is used across the entire organization. It allows us to create WUSWUG documents with Word, spreadsheets, PPT presentations and manages our e-mails and meetings.
  • Organizes e-mails and tasks.
  • Creates beautiful and flowing word processing documents.
  • Creates PowerPoint presentations that help disseminate information to employees.
  • Corruption of .PST files in Outlook results in e-mail data loss.
  • Issues with the corruption of Office system files requires removal/reinstall of the software.
  • Issues with SCCM and Windows Update can cause Office to crash/lose data.
Word and Outlook are ubiquitous across the business world. Not having the ability to use these programs is a huge handicap for any user. These programs are specifically well-suited in any business environment. Although there are alternatives (Google Docs for example), they represent such a small part of the market as to be not worth mentioning.
Read Jonathan Ayers's full review
Diego Pacheco profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source
Microsoft Office 365 is being used throughout our company. We use two versions of 365: Essentials (cloud) and Premium (desktop). These options are set according to the use and application of the office package tools. This way we were able to make license fees a little cheaper, and we were able to standardize spreadsheet and text editors, as well as being in the legal process of using the software (anti-piracy).
  • The collaborative model is well developed, and more than one person can edit spreadsheets, texts, and presentations at the same time.
  • The integration of the Office suite tools (one drive, Skype, planner, and others) allows us to create, edit documents, share the document with the other components of the organization with the external ones as well.
  • Versioning and change control is very effective and the author can identify who changed the document (who, time and date) and can quickly and easily reverse these changes.
  • Their integration with the Operating System when starting together makes the Windows boot process slow as disk consumption goes to 100%, one solution is to use SSD but the amount to be invested to solve this problem is very high.
  • While collaboratively editing documents, the application sometimes experiences a sync error and prompts you to "save as" or close the application which may lead to data loss.
It's very cool for decentralized teams with the issue of collaborative editing/creation. Using OneDrive assists with the process of backing up and recovering users' files, preventing damage to the equipment from leading to total file loss.
Read Diego Pacheco's full review
Emily P profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
Office 365 is used across our entire organization. I use Outlook for email and scheduling; Teams for meetings and conversations; and the original Office suite of products. It makes collaborating easier and works across a wide variety of operating systems. It has also helped to consolidate the different versions and variety of software that were being used by different teams.
  • Office 365 lets us share documents on the cloud and lets us keep a most recent version of a file without having multiple files to keep track of.
  • Office 365 Outlook has given us an updated email platform with modern functionality.
  • Teams has enabled us to move into the world of video conferencing–it's great to be able to see the people you are speaking with!
  • In Teams it would be nice if it were more apparent who was in a multi-person chat group.
  • In the Outlook calendar there are too many steps to find out who was invited to a meeting.
  • At least on the Mac version of Excel the navigation scroll bars are finicky and hard to find.
I believe that Office 365 is better than the old formats in every way. You don't have to worry about a huge chunk of money to buy new versions of software. Even as a home user it is affordable. If you are in an environment with conference calls I think Teams is a win all-around.
Read Emily P's full review
Mike Thomas profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Office 365 in all aspects of our school district. I'm primarily familiar with OneNote, Teams, Yammer, Word, PowerPoint, etc. We have the students complete their work by using the cloud so that their work is accessible anywhere they go. We are a big user of Office 365 and the tools that Microsoft has created for schools.
  • The immersive reader is a tool that is indispensable in the classroom. The fact that it can read the screen to the students and translate the information is huge.
  • The cloud is great for making sure that students and teachers don't lose their hard work.
  • Teams is a great platform for communicating with other staff and using as a PLC works well.
  • The video editor in Photos is not as strong as MovieMaker.
Office 365 has tools that Google Classroom does not have. There is no immersive reader integration like it. With Microsoft, you are set up on your own network and the controls you have to control the data is extremely important and stronger than with Google.
Read Mike Thomas's full review
Verónica Marshall profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source
Microsoft Office is the most used application of my organization. We prepare reports with Word using a lot of data regarding our work and we handle cases based on a large amount of documents. We also prepare large data tables with Excel and show our ideas to the organization through PowerPoint. Basically, it's thanks to the entire Microsoft Office suite that my organization is working.
  • The software is compatible with a wide variety of formats.
  • It is very stable and has a unique design.
  • Microsoft Office provides great support.
  • I can synchronize with my Outlook account.
  • There is an excess of options at the top of the interface.
  • The current pricing of this product is too high.
  • Sometimes my PC freezes for no reason and I lose the information.
Despite its high price, Microsoft Office is a universally accepted program and therefore is required in any scenario, whether academic, work or personal. It offers a large package of utilities that together can be used very well. Nowadays, there is no scenario where Microsoft Office is not needed since it has proven to be very powerful software and always very useful.
Read Verónica Marshall's full review
Ashley Thompson profile photo
Score 8 out of 10
Vetted Review
Verified User
Review Source
My entire office is using Microsoft Office 365. One thing that we like about it is that it streamlines time management with the Outlook calendar. We are able to book a room or event, and it notifies everyone. I also like the fact that if you print something, you can search in the last 30 days of documents printed.
  • Improvements to OneDrive
  • AI function
  • Office suite is still there and hasn't changed
  • Too many functions - more bloated then GSuite
  • Would like it to be more mobile-friendly
  • Needs more support on the backend
I do like the features the Microsoft Office suite has, and I also like that OneDrive is improving with more storage and easier access. I do love the ability Outlook has to create multiple calendars.
Read Ashley Thompson's full review
lee jenkins profile photo
September 11, 2019

Office 365 10 out of 10

Score 10 out of 10
Vetted Review
Verified User
Review Source
We made the switch to Office 365 subscription about 2 years ago. This offloaded resources from our server that are better suited to manage our business instead of the mail resources. At better cost effectiveness on the subscription model it also frees up budget for other IT projects. The Office 365 allows us to have e-mail even if we are cut off from our local internet. Via our phones thus enabling us to continue to do business if we happen to be offline.
  • Offline server uptime is impeccable.
  • We have the ability to add or subtract or upgrade lic. as we need.
  • User management is a breeze.
  • Management console could be more intuitive for non IT personnel .
Microsoft Office 365 allows your business to be connected from any where as long as there is internet connectivity, cell phones hot spots etc. also offloads resources to Microsoft instead of local servers. The ability to control everything from one central console makes Office 365 a hit.

Read lee jenkins's full review
Erik Hall profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
We currently only use the main pieces that everyone knows, and being a small company we don't have a need or the expertise to go much beyond that. However, in addition to Outlook, Excel, and Word, we will soon be using Flow and Sharepoint.
  • It's easy to use.
  • It integrates among the various other programs.
  • It's very efficient and powerful.
  • It is familiar, meaning you have used Office for years and this is still Office, just updated and improved.
  • It is cloud-based. This really isn't a con, but for the less tech-savvy people who own the company, they prefer to own things and don't trust this type of setup.
  • I'm such a fan of Office I have a hard time finding the cons of the Office group of products.
Microsoft Office 365 is especially well suited for a small business that doesn't have a lot of money to invest in software. I don't know where it would be less appropriate.
Read Erik Hall's full review
No photo available
Score 10 out of 10
Vetted Review
Verified User
Review Source
We are currently evaluating Microsoft Office 365 Pro Plus to deploy across our entire organization. We are currently on the boxed product of Microsoft Office 2010 and are ready to move to a newer version. We are going to move to Office 365 Pro Plus so that our users are always up top date and we don't have to go through hoops to check compatibility before we update every few years.
  • MS Office is the de facto standard across almost any industry. Keeping up to date will allow us to share files more easily with business partners.
  • Microsoft continues to improve Outlook for ease of use and new features. That is one application that is used across our organization and all users depend on.
  • The updates that we've received so far during testing have installed smoothly and without incident.
  • Office 365 is still bloated with features that may not be used by everyone.
  • I'd love to see them add back the ability to send to OneNote from Outlook without doing a fake print job. I relied on this feature extensively.
  • The installation process is a bit more convoluted for the new version as compared to the MSI file with a transform file method of previous versions. Though once you figure it out, it is a bit easier.
Office 365 is a no brainer if you want to keep your organization up to date with Office. It allows you to break your investment into yearly costs, provides incremental updates instead of big jumps and is the industry standard. The only way it doesn't make sense is if your company wants to buy a copy of office for each employee and keep it until it is no longer supported and then jump to the new version.
Read this authenticated review
No photo available
Score 9 out of 10
Vetted Review
Verified User
Review Source
My entire Company uses 365. It allows our project team to communicate with each other using a simple web browser. It bypasses the internal security required to get to Outlook. I find it useful when I am on the road at a customer site and as long as I can attach to wifi, I can reach out to my team.
  • Easy to use and understand.
  • You can attach any sort of document that you need to send out and get feedback on, or for that matter send something out that will give someone what they are looking for.
  • It stacks emails so that any email with a common theme will bundle together so that your inbox does not fill up.
  • You must have wifi to connect, which is not always available. My clients are all government based, and they will not let you connect directly to their Network and wifi typically needs permissions to use.
  • When sending and receiving emails, depending on the strength of your wifi, you can get an internal timeout where your email crashes and has to be resent.
  • It is not as robust as its Outlook counterpart, but I will assume that it was designed that way on purpose. It does not replicate the functionality that Outlook does.
365 is well suited for folks that travel. I use it at the airport, hotel, restaurants, etc. when I am on the road. Assuming that you can get to wifi, it is very easy to startup and use. As I mentioned earlier, the feature I like most is that it "bundles" emails that are connected to the original email so you do not have to sort thru 50 emails to get to the one you need.
Read this authenticated review
No photo available
Score 9 out of 10
Vetted Review
Verified User
Review Source
Microsoft Office 365 is being used by our whole company. Mainly it is used by the Finance and IT departments. It is a complete suite that includes various apps, Excel, OneNote, PowerPoint, Word, Access. Everything your office needs. And in my case, we work with Microsoft Excel the most, using VBA macros to automate a series of spreadsheets all over the company.
  • Synchronization with the cloud and on device storage.
  • Integration of all applications, like Outlook, Skype, Teams, Excel.
  • Sharing documents and reports is really easy. You can even share folders within the entire company.
  • When working with email automation it is really annoying when coding in HTML for Outlook. They do not talk to each other.
  • The startup time of any app can be a little long, sometimes annoying.
  • Microsoft Excel sometimes bugs and lags, closing the app out of the blue.
I think Microsoft Office 365 is appropriate for all companies, small to large, where the need for a comprehensive and easy to use suite of tools is present. Financial spreadsheets, reports on Microsoft Word, and even automation that in a click of a button does a series of previously manual processes.
Read this authenticated review
No photo available
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Microsoft Office every day. Microsoft Outlook for checking emails and communicating with customers and suppliers, Microsoft Word for documentation, Microsoft Excel for reports. Besides those, I use Microsoft Visio to draw diagrams for my coding tasks and Microsoft Onenote for taking notes. We also use Skype for Business as a primary communication channel.
  • Includes very strong tools for your office works, such as Word and Excel.
  • One account can be used on multiples devices, even one that is your phone or tablet.
  • The data is synced between devices. One that is especially useful is OneNote. I can take notes anywhere and anytime.
  • The performance sometimes is quite slow. I've even had the program crash.
  • OneNote in Office 2016 is not supported anymore. No more updates. Microsoft recommends us to use OneNote in Windows 10 but it is simple and lacks some advanced features such as Import Diagram from Visio. I have to export the diagram to an image and add it to OneNote. Then I have to repeat these actions every time I update my diagram.
  • When you are using one application in MS Office 365, it has very good integration between other applications inside MS Office 365.
  • If you need advanced features to work with your documents or data, you will need Word and Excel to get your work done. Otherwise, you can go with free tools that offer basic features.
Read this authenticated review
No photo available
Score 10 out of 10
Vetted Review
Verified User
Review Source
Microsoft 365 is being used across my organization and addresses many business problems. We use it to track data, generate reports and share information.
  • Updates that are constantly being implemented with extra resources.
  • It is easy to use, has had the same tools for at least 15 years.
  • The programs link together so you can use more than one at a time.
  • Compatible with most other programs. A big plus when using other software.
  • Short cuts - there are so many ways to do the same function in Excel - icons are enough!
The programs are worth the money and are suited because they best fit a company's needs, no matter what size. I have worked in a 12 person company and one with over 900 people and the program has worked well in both!

If you are more of a hard-copy company, this program might not be for you. But there aren't a ton of situations where Microsoft 365 won't be helpful.
Read this authenticated review
No photo available
Score 8 out of 10
Vetted Review
Verified User
Review Source
I use Microsoft Office 365 frequently for everyday use. This helps with creating content for the social media sites and programs that we are apart of. Microsoft 365 has presentation software that helps with content creation and presenting information for each team that I work on projects with. Microsoft 365 helps with solving the problems we had with documentation and also presenting information correctly. The writing software it has and also the PowerPoint software has helped with making information easier to give out or share.
  • PowerPoint helps with creating information and content. It helps to visualize the information and share it with other team members and people you are working with.
  • Microsoft Word helps with documentation and is a good word processor.
  • It helps with sharing and organizing the tasks we have as well.
  • Functionality could be a bit smoother. It seems a bit slow at times.
  • It could have better download options as well.
Microsoft Office 365 helped with creating documentation and sharing what was created. I have tried other similar software and this one does the best job. There are a lot of options to help with creating the best writing documentation.
Read this authenticated review
No photo available
Score 10 out of 10
Vetted Review
Verified User
Review Source
We currently use the Microsoft Office 365 suite for all of our office applications (Word, Excel, Outlook, Teams, etc.). It is being used by all departments and has allowed us to greatly expand our users’ mailbox storage as we are now cloud based and do not need to store emails on premises.
  • Cloud based storage allows for larger mailboxes
  • OWA allows access to the applications from anywhere
  • OneDrive allows for offsite work
  • Teams allows for collaboration between individuals and groups
  • Outlook forces some settings, such as focused inbox. Our users found that to be an annoying feature.
  • General connectivity issues due to Azure AD sync issues.
  • OneDrive allows users to take potentially sensitive files/data offsite.
  • OneDrive allows users to save malicious files and transfer them to work network.
I believe that Microsoft Office 365’s greatest potential/strength is its portability. It’s incredibly convenient to be literally anywhere and be able to work on Word files, Excel spreadsheets, emails, and Powerpoint presentations on the go. I’d recommend it for companies with multiple employees/departments. On the other hand, it’s probably not necessary for small shops.
Read this authenticated review
No photo available
Score 9 out of 10
Vetted Review
Verified User
Review Source
Office 365 is used mainly for Excel and Word, with a few people using it to create presentations, make signs, etc. and others using OneDrive to store work-related material they need to share with other office users. We had tried open source solutions in the past and while many of them are quite good, the default is Office/Excel/Word and it greatly simplified daily tasks for our users to have the same tools as "everyone" else.
  • Excel is the standard to which all others reach.
  • It's compatible with everything, even older legacy programs that require Word to be installed to print merged forms, etc.
  • As a Microsoft Office trial comes on all new machines, for users and IT people it's almost always as simple as signing in to activate and use policies that are set up by the administrator.
  • Generic errors when the license check fails can be very confusing.
  • The trust center is confusing to some people, but once you get used to it, it's OK.
  • I prefer the old drop-down menus to the side menu that opens but it's a matter of being used to it and decades of doing it the other way.
Office 365 is very well suited to a company where everyone is doing different jobs yet frequently need to share documents for different reasons, say adding pages to a workbook, etc. It's perfect when creating data that needs to be sent to others outside the company, and it's great for IT managers who want something simple to deploy and manage.

It's not necessary when creating docs that do not require more advanced Excel functions or that will not be shared.
Read this authenticated review
No photo available
Score 5 out of 10
Vetted Review
Verified User
Review Source
Microsoft Office 365 was used as my company's e-mail provider. It was used across the entire organization, and the business problem that it addressed was e-mail usage and shared documents. We sourced it through GoDaddy. Every business needs an e-mail provider these days, and the options are more or less between Google and Microsoft.
  • Organization of e-mails
  • Alerts when you send an e-mail and it's not received
  • Folder management
  • It does not integrate with the calendar well
  • The shortcuts to archive and generally lose/hide e-mails are too easy to click by accident
  • It is not as fast and does not work as well on mobile as Gmail
Microsoft Office 365 is well suited if your employees or customers are used to it, but that's the only reason I'd pick this solution over Gmail. While I think both are very well polished programs with lots of investment and attention from their parent companies, Microsoft Office 365 is slightly less user-friendly than its main competitor.
Read this authenticated review

About Microsoft Office 365

Office 365 is more than just Word, Excel, PowerPoint, and Outlook. It provides business-class email, online storage, and teamwork solutions that you can access from anywhere.

The vendor says key benefits include:
  • Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located.
  • Easily implement security and privacy controls to help protect business data and devices against malicious threats and help you meet your compliance obligations.
  • Automatic updates ensure your employees will always have the latest features and security updates.
Categories:  Office Suites

Microsoft Office 365 Competitors

G Suite, Microsoft 365, Office Perpetual

Microsoft Office 365 Technical Details

Operating Systems: Unspecified
Mobile Application:No