Microsoft Office 365 Reviews

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
1599 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Do you work for this company? Manage this listing

TrustRadius Top Rated for 2019

Overall Rating

Reviewer's Company Size

Last Updated

By Topic

Industry

Department

Experience

Job Type

Role

Reviews (1-25 of 94)

Vin Campbell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Office 365 is being used across the whole organization and across other organizations I support. It provides perfectly stable Office application experiences and the most reliable email service on the market today. I am beginning to research all of the new apps that Microsoft has added and hope to begin deploying them to everyone very soon.
  • Email - for me, that's been an uptime of 100% across multiple locations for over 4 years
  • Office Products - subscription based means you always have the latest versions - stable and the industry standard
  • Office on my mobile devices - all of them
  • Fix OneDrive. The split between SharePoint and OneDrive must be fixed. It's highly confusing to set up and use. Especially when using the personal version.
  • Definitely a more robust area (offline) where more than one person can work on a document - with live updates - at the same time.
  • I think more of the online features should be accessible and/or integrated into the offline software - such as Delve, Yammer, and the like.
Perfect for email - that almost goes without saying. Robust, stable and just works. Email archiving and legal holds are also excellent tools for a lot of industries and these too work very well. Office online and offline makes for a special type of access that fits most end users. As you can see there are not many areas that I can think of offhand where Office 365 is not appropriate.
Read Vin Campbell's full review
Tashia Fouch | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Our entire organization uses Microsoft Office 365. Its primary use here is as our e-mail client. All of our organizational e-mails are administered and managed through Outlook. We also use Word, Excel, and PowerPoint very heavily in our office. Excel assists our Data Team with formulating data and statistical reports on our impact, which affects our fundraising efforts.
  • A system of integrated software/suites that communicate easily and effortlessly with one another.
  • User-friendly. Very easy to learn the ins and outs of the software suite.
  • Popular. Many of our colleagues at other organizations also use Microsoft Office 365 so we can easily share docs and more.
  • Unexplained freezes happen sometimes, and we usually have to kill the program and restart it completely in order to get it back up and running.
Microsoft Office 365 is well-suited to organizations of any size, I believe, whether small, mid-size, or large, because it is multi-faceted and easily adaptable to an organization's day-to-day operation. The suite also contains a number of applications that can be customized for your employees' use. Most aspects of the suite are rather easy to grasp, even for those who have never used Office software before.
Read Tashia Fouch's full review
Sara Anderson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Microsoft Office 365 is utilized across our entire organization by every department. It contains every Microsoft product that make doing business possible. From one single login point, employees are able to access Outlook email, OneDrive & Sharepoint - where we store shared documents and templates for all employees to access, PowerPoint - which is extremely helpful for collaborating across different departments, and Microsoft Teams - which all employees use to chat and share files with other team members quickly.
  • Microsoft Office 365's suite of products are all accessible from one login point, which improves ease of access for employees.
  • Allowing different users to view and edit documents from different locations or computers makes it easy for multiple departments to collaborate on projects.
  • Microsoft Teams has been especially useful for our organization by adding a more instant form of communication for team members.
  • I can't think of any areas of improvement for Microsoft Office 365. Their suite of products is essential to any successful business operation.
Microsoft Office 365 is well suited for any organization with multiple employees. Their products allow employees to stay in constant communication, easily share information, and collaborate effortlessly on different projects. Each product in Microsoft's suite is also available on all devices, making it very easy for employees who are always on-the-go or work remotely. It's a great way for everyone throughout an organization to stay connected.
Read Sara Anderson's full review
Karen Zelzer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Our company uses Microsoft Office 365 for creating our reports for our company email, creating spreadsheets for data management, as well as creating presentations to share our company's progress with our employees and clients. We have Microsoft Office 365 on all of our company computers and laptops. Microsoft Office 365 has helped make our company more efficient and collaboration easier within our company.
  • All of the application included with the Mircosoft Office 365 program makes it easy to insert tables into word documents or figures into powerpoints and to share the data with other Mircosoft Office 365 users. The compatibility between the different applications takes the headache out of creating professional-looking reports and presentations.
  • The variety of applications gives your company almost everything it needs to function efficiently.
  • Sometimes there is too much going on/too many applications with the Microsoft Office 365 that it becomes cluttered. Takes some time to become familiar with all the different applications. Takes a little extra time in the startup and training, but after that, it becomes easy to use.
Our company uses Microsoft Office 365 for our email, and we also have started using the Microsoft Teams application that comes with the program. This allows the user to see if a coworker is online or if they are busy, even if they are working remotely. The program will link the calendar from your email to Teams so you can see when you are free or if you have a meeting coming up. It will sync calendar invites from your email to Teams and your email calendar, which helps reduce the chance of missing an appointment or meeting.
Read Karen Zelzer's full review
William Pote | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
Review Source
We use Office 365 extensively, both internally and as a managed service provider, and recommend it wholeheartedly to our clients. The breadth of services and tools that Microsoft includes in this product is staggering. We recommend it because of a few of the following reasons:
  1. Business-class email.
  2. Standardizes office licensing for all users.
  3. Teams collaboration.
  4. Sharepoint document management and sharing are great.
The overall integration between all of the products, both local and cloud-based, has improved so much in the last 3-4 years, to the point where it feels a bit like magic.
  • Great email provider.
  • Business-class collaboration.
  • Standardizing office licensing.
  • Document Sharing.
  • Too many options for most people.
  • Spam filtering requires a lot of tweaking -- we went to a 3rd-party tool.
  • It does not have email backup -- we're using a 3rd-party tool.
As an MSP, we have standardized on Office 365 for all our clients, and have not found a situation where it does not fit in at some level. I know you can use other providers, but for us and our clients, it makes a huge amount of sense because of all the benefits it includes.
Read William Pote's full review
Bill Black | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Office 365 as our main communication and scheduling tool. We coordinate meetings and events with the Calendar and use the email feature extensively. It is a convenient way to keep us all on the same page.
  • Email communication - Great for accessibility and retention of communication threads.
  • Calendar is great for keeping meetings and events scheduled.
  • Easy to use and well-integrated. The elements work well together.
  • Rarely, but it does happen, the "Reminder" notice of a meeting or appointment comes in after the event. Not sure why, and why it doesn't happen all the time.
  • Adding a "signature" to your email is a little more difficult than in past releases of Office. Once it is set, it works fine, but getting there is a little clunky.
  • Other than that, things are pretty solid with this tool.
Office 365 is well suited for communications in a large organization. We have many people in our organization - plus the multitudes of people outside, who we need to communicate with. Outlook is great for that. It also works well for coordinating schedules, meetings, and events. With an organization of over 200 people, keeping us all in line and informed can be a bit of a challenge. This creates a one stop shop for all of our scheduling needs. The Tasklist is a great tool for teams as well.
Read Bill Black's full review
Lee'Ann Burgess | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We currently use Office 365 for various purposes, including email management, Word, Excel and PowerPoint. We typically use PowerPoint for all of our company presentations which is pretty simple.
We are using the cloud version right now and like that it’s always easy to access along with using OneDrive. We would recommend this for other SMBs.
  • Easily accessible
  • Many features for business
  • Easy to implement
  • I think it serves its purpose, can’t really think of any cons for what we need it for
  • N/A
  • N/A
I think it’s well suited for all small to midsize businesses. Even if you don’t take advantage of all of its features, it’s still a cost-effective option. It’s a pretty well-known platform and also great to resell if you are in that type of business. At this time, we are not a reseller but have considered it.
Read Lee'Ann Burgess's full review
Sam Othman | TrustRadius Reviewer
October 18, 2019

A leader in its field

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Office 365 across our entire company (200 staff in Australia & 30 in Manila). The collaboration tools are essential to our business. The suite has been around in some capacity for so many years that our new staff can just get up and running as soon as they sit down. It is ever-growing and we are still unveiling more and more uses for it all the time. As much as we use it for, we really haven't even scratched the surface of what can be done with it.
  • Deployment & Updating - From an IT professional point of view, it is essential that this process is easy and reliable.
  • Collaboration - OneDrive & Teams allows our users to seamlessly share and co-author files.
  • Continual Development - Office is always coming out with new features - OneDrive has come along in leaps and bounds and is now a critical part of our environment.
  • Do away with user-based installations of standalone apps such as Teams and instead go back to computer-based installations (OneDrive recently did this)
  • Outlook is very heavy when multiple mailboxes are mapped
  • MFA - We implemented this recently and it often doesn't prompt for the code and instead just causes problems with Outlook/OneDrive/Teams without notifying the user that it is waiting for the code
I have always found that Office 365 is a more feature-rich suite than its competitors.

For a professional environment, especially on the larger scale, I think it is a great option. There are many different license types so there is generally a suitable option for almost everyone.

I can't really think of an instance that I would use a competitor over Office 365. I have been using this system for years over many different versions and its all I would really use.
Read Sam Othman's full review
Ivan Sytchev | TrustRadius Reviewer
October 16, 2019

Online is the Future!

Score 10 out of 10
Vetted Review
Verified User
Review Source
We primarily use Office 365 Pro Plus at the moment and will be moving to Exchange Online and SharePoint Online in the future. The entire organization uses O365, primarily Outlook, Word, Excel, and Teams. The option of offering multiple installations per user has made licensing issues non-existent. With a subscription model, it is also nice to get the latest software updates and features. Managing users and subscriptions is also a breeze with the Office 365 portal.
  • User management from an administrative point of view is really intuitive and easy. This also applies to license management as it is very easy to see who has what license and compliance is no longer an issue.
  • There are frequent updates and features released that constantly enhance applications and services.
  • The O365 eco-system is great, where everything is connected and can be accessed easily. For example, the integration between Office applications and One Drive / SharePoint and Teams are built-in allowing for quick access to files from any application.
  • The hybrid environment between Skype for Business Server and Teams has some issues. Presence is not updating correctly and Teams Meetings are not available in Teams client until the user mailbox is in Exchange Online.
  • Microsoft is very aggressive in trying to get people to switch from on-prem to online. This causes the hybrid setups to be very flaky until completely moved to online.
  • Some organizations are not ready to 100% integrate Windows with O365 so a lot of features in Win10 are not usable without 365 Online services.
Office 365 is great for any organization that uses Microsoft products. If you have Exchange and/or SharePoint servers, moving to 365 is a great move. Everything integrates with everything else, so it makes everything work easier and more efficient. However, the cost of 365 might not be justifiable if there is no reliability on other Microsoft products.
Read Ivan Sytchev's full review
Chris Hecox | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
I use a few different apps within Microsoft Office 365, including OneNote, OneDrive, Word, Powerpoint, and Excel. The Office suite provides many applications and tasks that can be tackled, including writing documents, budgeting, storing files, etc.
  • Office does a pretty good job of organizing your files from various applications. I can access these from my hard drive, even though everything can be backed up to the cloud as well.
  • Office gives me lots of options for preparing documents or files. I can type up a word doc, or create a financial spreadsheet for a project, or create a quick presentation.
  • OneNote is a great notetaking tool. With a little finagling, you can also figure out how to exchange these notes and share them with other parties.
  • One noticeable disadvantage with Office is the subscription fee. A huge reason I consistently use software other than Office 365, is because I can do many of the same things for free.
This is a great suite if you are familiar with the 365 ecosystems, or if money isn't a question. For others, it's nice to not have to pay a fee, and still be able to use the same types of applications.
Read Chris Hecox's full review
Kyle Angeley-Devereux | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use this product across the entire company with every department. It allows us to stay connected through email, share documents, and access the most common document types in our industry whether in the office or working remotely. It provides end users with a familiar and simple interface, and support is always responsive.
  • Easy to install software reduces errors and omissions during the installation process.
  • Admin portal interface is easy and intuitive.
  • SharePoint allows for adaptive sharing, creation, and management of file libraries.
  • Documents, especially in Word, open differently in the desktop and online versions of the software. There are normal Word functions that don’t work properly in the online instance.
It is well suited for any business that is under 50 employees. Anything beyond that would probably be run more efficiently through a dedicated email server and licensing the specific apps that your company needs to use. Even at 25 employees, we only utilize about 50% of the apps provided, less for a number of our employees.
Read Kyle Angeley-Devereux's full review
Tracy Burton | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Office 365 is used throughout my entire organization. Through its suite of applications, it solves all of our needs for any spreadsheets, word processing documents, database & publishing needs. This is the industry standard for businesses and deservedly so.
  • Email integration with the cloud Exchange server and local Outlook installs/cloud usage.
  • Spreadsheets and Excel integration with OneDrive.
  • Access use with even much older version of database files.
  • Sometimes files in OneDrive get stuck from being shared properly.
  • I've noticed a vast improvement in performance with Office 365 since upgrading our internet speeds. It seems like a higher than average internet speed is almost required to get Office 365 fully functioning.
Simple, easy to use suite of applications that typically require minimal training for end-users. Sometimes when version upgrades happen, subtle changes can cause confusion for the average user.
Read Tracy Burton's full review
Ashley COte | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
It is the basis of our company from Word, to Excel, to PowerPoint and mail. It also allows us to connect with each other and sync calendars without issues (so far). The biggest issue is communication on timing, as well as having the same version of the software used across our business.
  • Connectivity between accounts. Accessibility across platforms (Mac & PC) when working from home or in the office.
  • Ability to work while offline and sync up once connected again.
  • Universal acceptance and integration with the main programs we use, that a majority of consumers utilize, reduces the need for reformatting.
  • The main area for improvement is remembering/history of Excel & Word -> working on these apps over a period of time without shutting down your computer ~ 3-5days, the apps lose their ability to remember the last few days of documents, and in some cases, no history remains.
On the go, and when utilizing public computers to run the specific apps when not in possession of a laptop, this makes travel a lot easier. it also allows for document sharing and storage in the supplied cloud. The main issues that arise are when the Mac software utilizes a PC saved document and in these cases there becomes some instability (rare) but it does occur.
Read Ashley COte's full review
Nicolas Poague | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Microsoft Office 365 across the whole organization. At a minimum, we utilize the Exchange Online component for email for nearly all staff, but the majority of users also use the Office apps via O365. There are also a handful of users utilizing audio conferencing and PowerBI apps as needed.
  • Management of licenses/users
  • Administration/admin dashboards
  • Maintenance and updates
  • Can be costly
  • License levels may be complicated
  • Admin dashboards could improve usability
For larger organizations with users that require the Microsoft Office apps, it is great and makes managing users and licenses fairly easy. Getting regular software and security updates take some of the stress off of IT. Things can get tricky if you have requirements for certain apps but don’t need to jump to a larger license level and also don’t want to manage a lot of one-off/add-on licenses.
Read Nicolas Poague's full review
Laura Stein | TrustRadius Reviewer
September 13, 2019

The trial is free!

Score 10 out of 10
Vetted Review
Verified User
Review Source
We are using 365 across the whole organization. It eliminates the need for internal backups and most VPN uses. We started with Exchange to replace Lotus Notes email. Everyone is using Outlook, SharePoint, Teams, and OneDrive. We are currently migrating our old file-share based Intranet to SharePoint. This allows departments to manage their own content. We are also rolling out mobile forms to our shops; this replaces capturing data on paper and then data-entering it. So, better data management is also a driving factor.
  • Data Management - replace spreadsheets with lists gives users a data-forward view. Metadata on documents too.
  • Email - Exchange/Outlook is simply the best email product available.
  • Data can be shared with external users, and setting permissions is fairly intuitive.
  • Metadata and Search are relatively easy to configure and great for users.
  • Communication - Having our (particularly) multi-person conversations in Teams Chat is better than by email.
  • Single source of truth - documents/data are stored in SharePoint, Teams, or OneDrive rather than in emails. Everyone always has the latest file, and no one has to search their email for it.
  • Teams desktop client needs multiple windows. I would like to be able to open a document in Teams without leaving my chat session and then having to return to it.
  • Remove the 5,000 items per view limit.
  • SP Designer workflows should allow lookups to lists in a different site. Fetching data from other site collections would be really nice, but even another site within the same site collection would be a big improvement.
  • SP Designer should allow us to edit site pages easily as we had with SP 2007.
  • The flow needs to be tightened up. Simple flow to copy attachments from email to OneDrive or SharePoint requires a 4K screen to see the entire workflow, and there is a TON of unused space between steps. This is crazy, and it is unacceptable to every developer I know.
  • Power Apps is barely usable. There is nothing intuitive about it, plus it requires Flows to anything complicated. And the Microsoft-offered seminars (usually delivered by MS Gold Partners) are also terrible. There is too much material to cover in 6.5 hours, they don't print the labs, and I don't have enough screen real estate on my laptop to use PowerApps and Flow, let alone see the lab instructions too.
  • We shouldn't have to purchase 3rd party products like Nintex to overcome these barriers.
  • Column-level security would be nice.
Office 365 is suited for most business needs. Excellent collaboration tools. Particularly good if you want to get away from most backups. It is not well suited for hosting an external web site. It may not meet all compliance regulations for some industries. It is not well suited for lists that will grow over 30,000 records. It cannot replace a relational database.
Read Laura Stein's full review
Jonathan Ayers | TrustRadius Reviewer
September 12, 2019

Gets The Job Done

Score 10 out of 10
Vetted Review
Verified User
Review Source
Office 365 is used in my organization in multiple ways. We make use of Word, Excel, PowerPoint and especially Outlook to perform our daily job tasks. It is used across the entire organization. It allows us to create WUSWUG documents with Word, spreadsheets, PPT presentations and manages our e-mails and meetings.
  • Organizes e-mails and tasks.
  • Creates beautiful and flowing word processing documents.
  • Creates PowerPoint presentations that help disseminate information to employees.
  • Corruption of .PST files in Outlook results in e-mail data loss.
  • Issues with the corruption of Office system files requires removal/reinstall of the software.
  • Issues with SCCM and Windows Update can cause Office to crash/lose data.
Word and Outlook are ubiquitous across the business world. Not having the ability to use these programs is a huge handicap for any user. These programs are specifically well-suited in any business environment. Although there are alternatives (Google Docs for example), they represent such a small part of the market as to be not worth mentioning.
Read Jonathan Ayers's full review
Diego Pacheco | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Microsoft Office 365 is being used throughout our company. We use two versions of 365: Essentials (cloud) and Premium (desktop). These options are set according to the use and application of the office package tools. This way we were able to make license fees a little cheaper, and we were able to standardize spreadsheet and text editors, as well as being in the legal process of using the software (anti-piracy).
  • The collaborative model is well developed, and more than one person can edit spreadsheets, texts, and presentations at the same time.
  • The integration of the Office suite tools (one drive, Skype, planner, and others) allows us to create, edit documents, share the document with the other components of the organization with the external ones as well.
  • Versioning and change control is very effective and the author can identify who changed the document (who, time and date) and can quickly and easily reverse these changes.
  • Their integration with the Operating System when starting together makes the Windows boot process slow as disk consumption goes to 100%, one solution is to use SSD but the amount to be invested to solve this problem is very high.
  • While collaboratively editing documents, the application sometimes experiences a sync error and prompts you to "save as" or close the application which may lead to data loss.
It's very cool for decentralized teams with the issue of collaborative editing/creation. Using OneDrive assists with the process of backing up and recovering users' files, preventing damage to the equipment from leading to total file loss.
Read Diego Pacheco's full review
Emily P | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Office 365 is used across our entire organization. I use Outlook for email and scheduling; Teams for meetings and conversations; and the original Office suite of products. It makes collaborating easier and works across a wide variety of operating systems. It has also helped to consolidate the different versions and variety of software that were being used by different teams.
  • Office 365 lets us share documents on the cloud and lets us keep a most recent version of a file without having multiple files to keep track of.
  • Office 365 Outlook has given us an updated email platform with modern functionality.
  • Teams has enabled us to move into the world of video conferencing–it's great to be able to see the people you are speaking with!
  • In Teams it would be nice if it were more apparent who was in a multi-person chat group.
  • In the Outlook calendar there are too many steps to find out who was invited to a meeting.
  • At least on the Mac version of Excel the navigation scroll bars are finicky and hard to find.
I believe that Office 365 is better than the old formats in every way. You don't have to worry about a huge chunk of money to buy new versions of software. Even as a home user it is affordable. If you are in an environment with conference calls I think Teams is a win all-around.
Read Emily P's full review
Mike Thomas | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Office 365 in all aspects of our school district. I'm primarily familiar with OneNote, Teams, Yammer, Word, PowerPoint, etc. We have the students complete their work by using the cloud so that their work is accessible anywhere they go. We are a big user of Office 365 and the tools that Microsoft has created for schools.
  • The immersive reader is a tool that is indispensable in the classroom. The fact that it can read the screen to the students and translate the information is huge.
  • The cloud is great for making sure that students and teachers don't lose their hard work.
  • Teams is a great platform for communicating with other staff and using as a PLC works well.
  • The video editor in Photos is not as strong as MovieMaker.
Office 365 has tools that Google Classroom does not have. There is no immersive reader integration like it. With Microsoft, you are set up on your own network and the controls you have to control the data is extremely important and stronger than with Google.
Read Mike Thomas's full review
Ashley Thompson | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
My entire office is using Microsoft Office 365. One thing that we like about it is that it streamlines time management with the Outlook calendar. We are able to book a room or event, and it notifies everyone. I also like the fact that if you print something, you can search in the last 30 days of documents printed.
  • Improvements to OneDrive
  • AI function
  • Office suite is still there and hasn't changed
  • Too many functions - more bloated then GSuite
  • Would like it to be more mobile-friendly
  • Needs more support on the backend
I do like the features the Microsoft Office suite has, and I also like that OneDrive is improving with more storage and easier access. I do love the ability Outlook has to create multiple calendars.
Read Ashley Thompson's full review
lee jenkins | TrustRadius Reviewer
September 11, 2019

Office 365 10 out of 10

Score 10 out of 10
Vetted Review
Verified User
Review Source
We made the switch to Office 365 subscription about 2 years ago. This offloaded resources from our server that are better suited to manage our business instead of the mail resources. At better cost effectiveness on the subscription model it also frees up budget for other IT projects. The Office 365 allows us to have e-mail even if we are cut off from our local internet. Via our phones thus enabling us to continue to do business if we happen to be offline.
  • Offline server uptime is impeccable.
  • We have the ability to add or subtract or upgrade lic. as we need.
  • User management is a breeze.
  • Management console could be more intuitive for non IT personnel .
Microsoft Office 365 allows your business to be connected from any where as long as there is internet connectivity, cell phones hot spots etc. also offloads resources to Microsoft instead of local servers. The ability to control everything from one central console makes Office 365 a hit.

Read lee jenkins's full review
Erik Hall | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We currently only use the main pieces that everyone knows, and being a small company we don't have a need or the expertise to go much beyond that. However, in addition to Outlook, Excel, and Word, we will soon be using Flow and Sharepoint.
  • It's easy to use.
  • It integrates among the various other programs.
  • It's very efficient and powerful.
  • It is familiar, meaning you have used Office for years and this is still Office, just updated and improved.
  • It is cloud-based. This really isn't a con, but for the less tech-savvy people who own the company, they prefer to own things and don't trust this type of setup.
  • I'm such a fan of Office I have a hard time finding the cons of the Office group of products.
Microsoft Office 365 is especially well suited for a small business that doesn't have a lot of money to invest in software. I don't know where it would be less appropriate.
Read Erik Hall's full review
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We are currently evaluating Microsoft Office 365 Pro Plus to deploy across our entire organization. We are currently on the boxed product of Microsoft Office 2010 and are ready to move to a newer version. We are going to move to Office 365 Pro Plus so that our users are always up top date and we don't have to go through hoops to check compatibility before we update every few years.
  • MS Office is the de facto standard across almost any industry. Keeping up to date will allow us to share files more easily with business partners.
  • Microsoft continues to improve Outlook for ease of use and new features. That is one application that is used across our organization and all users depend on.
  • The updates that we've received so far during testing have installed smoothly and without incident.
  • Office 365 is still bloated with features that may not be used by everyone.
  • I'd love to see them add back the ability to send to OneNote from Outlook without doing a fake print job. I relied on this feature extensively.
  • The installation process is a bit more convoluted for the new version as compared to the MSI file with a transform file method of previous versions. Though once you figure it out, it is a bit easier.
Office 365 is a no brainer if you want to keep your organization up to date with Office. It allows you to break your investment into yearly costs, provides incremental updates instead of big jumps and is the industry standard. The only way it doesn't make sense is if your company wants to buy a copy of office for each employee and keep it until it is no longer supported and then jump to the new version.
Read this authenticated review
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
My entire Company uses 365. It allows our project team to communicate with each other using a simple web browser. It bypasses the internal security required to get to Outlook. I find it useful when I am on the road at a customer site and as long as I can attach to wifi, I can reach out to my team.
  • Easy to use and understand.
  • You can attach any sort of document that you need to send out and get feedback on, or for that matter send something out that will give someone what they are looking for.
  • It stacks emails so that any email with a common theme will bundle together so that your inbox does not fill up.
  • You must have wifi to connect, which is not always available. My clients are all government based, and they will not let you connect directly to their Network and wifi typically needs permissions to use.
  • When sending and receiving emails, depending on the strength of your wifi, you can get an internal timeout where your email crashes and has to be resent.
  • It is not as robust as its Outlook counterpart, but I will assume that it was designed that way on purpose. It does not replicate the functionality that Outlook does.
365 is well suited for folks that travel. I use it at the airport, hotel, restaurants, etc. when I am on the road. Assuming that you can get to wifi, it is very easy to startup and use. As I mentioned earlier, the feature I like most is that it "bundles" emails that are connected to the original email so you do not have to sort thru 50 emails to get to the one you need.
Read this authenticated review
Anonymous | TrustRadius Reviewer
December 02, 2019

Office Where You Need It

Score 10 out of 10
Vetted Review
Verified User
Review Source
Microsoft Office 365 is used throughout the organization in all departments. The software specifically helps my colleagues communicate and share information as we assess and develop new projects. The collaborative aspects of Microsoft Office 365 are great since we can work on the go as well as within the office or classroom on research documents as well as everyday documents. Microsoft Office 365 does not require many resources and enables users to have access to a powerful and light office suite wherever they may be.
  • Microsoft Office 365 offers functionality on all major devices and operating systems, and the cloud functionality enables us to complete tasks regardless of our current system specifications.
  • The Office Suite provides much more power and functionality than competitors, and the built in templates help users create stunning presentations and ease the amount of time required to complete documents.
  • The UI is familiar to anyone who has used a modern word processor or Office Suite. This allows users to quickly jump into productivity tasks and collaborate in groups without struggling to understand features and icons.
  • The Microsoft Office 365 can cost more than traditional packages since it is available as a subscription.
  • The software can take time to download and install on devices. This set up time can be prohibitive if a user wants to quickly prepare themselves for offline access.
  • The UI is not as intuitive or friendly as previous versions of Microsoft Office 365 as menus are contextual. This may result in a slower workflow or a need for extra support for some users.
Microsoft Office 365 is excellent for completing important projects and documents given the breadth and depth of tools and features offered within the software. The ability to use the software anywhere also allows users to continue working on their projects and maintain productivity even if they change PCs or need to use a mobile device. Of course, Microsoft Office 365 is also great for collaborative functions, as well. The UI is much more intuitive than competing online platforms, and users will most likely be familiar with it already.
Read this authenticated review

About Microsoft Office 365

Office 365 is more than just Word, Excel, PowerPoint, and Outlook. It provides business-class email, online storage, and teamwork solutions that you can access from anywhere.

The vendor says key benefits include:
  • Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located.
  • Easily implement security and privacy controls to help protect business data and devices against malicious threats and help you meet your compliance obligations.
  • Automatic updates ensure your employees will always have the latest features and security updates.
Categories:  Office Suites

Microsoft Office 365 Competitors

G Suite, Microsoft 365, Office Perpetual

Microsoft Office 365 Technical Details

Operating Systems: Unspecified
Mobile Application:No