Microsoft Power Automate Reviews

57 Ratings
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Score 8.1 out of 100

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Reviews (1-13 of 13)

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March 30, 2021
Ankit saxena | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
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[Microsoft] Power Automate [(formerly Microsoft Flow)] is being vastly used across the organization to automate some of the manual paper based processes and also to create new automations / processes within each Departments. It ranges from small functionalities like Sending email notifications to multi stage approval chains for getting things done.
  • Integration with other applications specially Microsoft 365 Apps
  • 1 Service account needed to run multiple (unlimited) flows
  • Scheduling the flow works great with Power Automate
  • Reminders & Approvals (even parallel state machine approvals)
  • Its not completely Low code - It does need some amount of code in there
  • Need slightly more better and detailed logging
  • Licensing is sometimes confusing and ever changing
[Microsoft Power Automate (formerly Microsoft Flow) is well suited] if you have scenarios where you want to automate email notifications or getting approvals from different stakeholders.
Also if you need integrations with some other M365 Applications, this works great.
To make the flows running longer than 30 days you need to do some workarounds like create new flow post 30 days. This is still a challenge in Power Automate
Read Ankit saxena's full review
June 10, 2021
Matthew Smith | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
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Microsoft Flow is used mainly by me, but it affects the entire company. It is used to automate some redundant functions and save us some time. I have encouraged others to use it but it is still very new to the company. I see a lot of potential with this program and have plans for rolling out new automations in the future.
  • Microsoft Flow does a great job at automation.
  • Microsoft Flow can save a lot of time, protects you from having to monotonous things.
  • Microsoft Flow has a lot of ways it can integrate into other Microsoft programs.
  • Microsoft Flow could be made a little simpler for unexperienced folks - general users. I feel what I want it to do in my head is very simple, but the flow steps are not as intuitive even though I understand the logic once it's laid out, although the templates are helpful.
  • I wish there were more templates, and there are older flow features that are no longer supported. I often find myself searching forums for a solution that comes to find out is no longer supported, and my flow ends up requiring more steps or is impossible.
  • I understand flow has seminars and workshops, lots of tutorials, but it seems like I'm always trying to achieve some unique task. It would be nice to have a support agent that can help program your flows if they are not available already as a template.
Microsoft Flow is suited to automate processes that will not change. An example would be when I create a new item on a Sharepoint list, and a new team channel is created with the same title and a default set of tabs, as well as a set of folders/structure with files for the channel folder. Doing one action generates several default repetitive actions.
So Microsoft Flow support for its general troubleshooting or correcting issues is excellent. But to my knowledge, Microsoft Flow itself does not have service providers, even though they offer templates on their online app. I have found myself many times trying to complete individual actions that have no known template or even forum example. Every business is unique, and Microsoft does an excellent job of providing versatile yet straightforward systems. Microsoft Flow is definitely on the more advanced side of things. Having support or being able to purchase superior service (on building personalized flows) would be great.
Read Matthew Smith's full review
May 23, 2021
Kurt Fillebaum | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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I am using PA to manage a SharePoint list of Excel files which house our business continuity plans. I am able to send automated reminders when plans are up for annual review as well as automate the approval process for each plan and each location. I am also able to send constant reminders when the plans are overdue as well as notifications to myself when a plan is approved or denied for review.
  • Ability to send automated emails.
  • Approval processes.
  • Ability to keep import and export existing flows.
  • When some flows fail after a certain amount of time, they are automatically disabled.
  • Resetting due dates isn't possible from the original due date, only the date approved.
The automation for sending reminder emails and approvals is perfect. I have even used it in a past position for managers to create new hire and equipment requests, as well as a ticketing system and helpdesk management system.
Read Kurt Fillebaum's full review
May 10, 2021
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
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We began using [Microsoft Power Automate (formerly Microsoft Flow)] early on in combination with Microsoft forms. Since then we have used it more and more in order to run approvals and provide integration between various different platforms. We currently use it across the entire organization and is our go to solution for process flows.
  • Connects to everything
  • Easy UI
  • Constantly improving
  • Can get very complex
  • Sometimes is not always easy to debug
  • Some features are at a higher price license
Our biggest use cases [for Microsoft Power Automate (formerly Microsoft Flow)] currently are integration between Sharepoint, Microsoft Forms, and our CRM. We have been able to use these three platforms and combine them with power automate to allow us to run approval on submissions, create document repositories for sales, and being able to handle a variety of HR needs.
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August 28, 2020
John Leung, MBA, PMP, CSM | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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It is currently being used in pilot rollout in our company. Different business units are using it for different purposes including automation of intake processes, automation of email forwarding and replies, and project approval processes.
  • Integration with different connectors
  • Easy to test and debug flows
  • Minimal coding necessary
  • Wide availability
  • Approval emails can't be sent from custom senders
  • Issues with cutting and pasting steps
  • Limitations on how workflows are triggered with SharePoint Lists
  • Difficult to find release notes
It is great when you have repeating tasks that need to be automated involving Microsoft tools such as Office 365. It is excellent when quick automation needs to be created, and the user doesn't have much coding experience. It's less suited for high volume critical data as the support is limited and defects are not easy to resolve.
It's not always easy to find latest updates in enhancements, defects and general news in Power automate. However the user community is quite strong.
Read John Leung, MBA, PMP, CSM's full review
October 31, 2020
Phillip Templeton | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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We use Microsoft Power Automate (formerly Microsoft Flow) to automate business processes ranging from simple emails based on data entry to a full email survey system built using this software, Outlook, and Microsoft Forms. We use the vast amount of connectors to link our data to the solutions offered to create complex systems using very little code.
  • Connecting solutions
  • Data manipulation
  • Automation
  • Better error messaging for troubleshooting
  • More non-premium connectors to compete with the premium connectors
  • Clearer understanding of the limits within the flow and the ability as an administrator to adjust those limits on your environment.
Microsoft Power Automate (formerly Microsoft Flow) is best suited for a low-code environment where you want to automate a solution that would normally require several systems. You can do this from a single solution and do so with little understanding of code. Microsoft Power Automate (formerly Microsoft Flow) does have some limitations where you would need to switch to Azure Logic Apps to obtain the right connectors for the job.
There are many avenues for support for Microsoft Power Automate (formerly Microsoft Flow). There is the support through Microsoft as well as forums and websites dedicated to providing support and information. The Microsoft Power Automate (formerly Microsoft Flow) docs pages are very useful for providing insight into what a function does and how to use it. You should be able to use all of these avenues to build a robust flow.
Read Phillip Templeton's full review
April 08, 2020
Aruna Bandara | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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Microsoft flow (Power Automate) is the best product of Microsoft, and it came to the organization as a part of Office 365. We have been using it for three years now. And it is one of the best products to automate our work efficiently. Because it allows us to automate the routine activities for saving our time, so, it makes our lives easier and smarter. And anyone can quickly learn to use it. So, this is also a plus point of Microsoft Flow.
  • Mainly it helps to automate the routine activities for us. And it helps to save time and money.
  • Microsoft Flow works with other applications, software, and operating systems very smoothly. Also, it is easy to use and straightforward.
  • It allows for essential tasks, reminders, and emails to be automatically redelivered and pinned for importance.
  • It consists of easy and attractive templates. So, it is very user-friendly.
  • The initial set-up process of this is a little confusing and challenging.
  • The 3rd party add-on connectivity is a bit complex.
It allows for essential tasks, reminders, and emails to be automatically redelivered and pinned for importance. So, some activities that are always forgotten can be done through Microsoft Flow.
The company provides a very good support for the product.
Read Aruna Bandara's full review
January 20, 2020
Boris Skylar | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
I evaluated Microsoft Flow's framework for a possible benefit of the integration with a few internal systems. I was looking to automate a few redundant functions and cut down on manual efforts. I have reviewed it with others on the team but it may require more time before we can make the decision. I see a lot of potential with this framework and looking forward to rolling out few automated processes in the future.
  • Microsoft Flow does a good job at automation of manual processes.
  • Microsoft Flow could save a lot of time and cut down on doing monotonous steps.
  • Microsoft Flow could be made a little more intuitive for non-developer users.
  • I would like to see more templates to choose from.
Microsoft Flow is suited to automate processes that will not change. An example would be when I would create a new support ticket, and a new set of tasks associated with this ticket would get created along with that helps to eliminate several repetitive actions.
  • Microsoft Flow does a great job at automation.
  • Repetitive Microsoft Flow can save a lot of time; eliminates repetitive and monotonous things.
  • Microsoft Flow has a lot of ways it can integrate into other Microsoft programs.
Read Boris Skylar's full review
May 10, 2019
Jesse Bickel, MS - PMP | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
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Microsoft Flow came to organization as part of the O365 suite. It was an overlooked product as part of the suite early on but gained adaptation once it became clear you could automate everyday tasks across multiple platforms to increase daily productivity. The product is available across the whole organization but has seen early adoption in the IT departments and development groups. The main problem it addressed for us was allowing for team members to automate functions, organization, approval process and even tasks/reminders. We were able to remove other paid for programs such as Boomerang from the organization.
  • Allow for important tasks, reminders and emails to be automatically redelivered and pinned for importance.
  • Ease of template use and flow wizard to help those unfamiliar with its potential.
  • Integrates across the entire O365 suite which makes the tool easy to access and little effort to deploy. Simple licensing roll-out is all that is needed.
  • Self-help knowledge base is very informative.
  • If you do not follow the wizard or template it can be complicated to understand the early benefits of the software.
  • There seems to be a slow down of third party integration's and hooks. I hope this continues to grow.
  • Microsoft Flow lives in the shadows of the O365 suite. I think this product deserves more push as a key part of the suite. It's often overlooked.
Microsoft Flow is highly effective to those individualized work environments for those who have the flexibility to customize their processes. While the O365 suite is often available as a whole, in some environments such as campus life or education areas I could see this being less effective. This product is definitely geared for the office/business enterprise environment.
Read Jesse Bickel, MS - PMP's full review
March 20, 2019
Chris Carpenter | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We are one operating company under a parent company with dozens of OPCOs, and we are in the Life Sciences space. Our agreement with Microsoft is at the parent company level, and the terms of implementation and use cases are exercised at the operating company level. We have migrated from SharePoint 2016 and an on-prem version of Nintex Workflow to Office 365, and our use of Nintex has been discontinued. Many of our low-level transactional business processes, WIP tracking, and approval scenarios were automated in Nintex and now need to be re-created in Flow. We are currently building the plane while flying it.
  • Like all Microsoft tools, Flow does a very good job of shaking hands natively with the Microsoft environment (SharePoint, Windows, IE, Edge, Office, etc..). Flow has been able to use its standing in the Microsoft toolkit to help it pass the corporate IT hygiene tests that competitors don't.
  • With the transition from on-prem SharePoint to SharePoint online, the rules of engagement between external software (like Nintex) and the O365/SharePoint environment have changed. While not as user-friendly as on-prem Nintex and SharePoint 2016, it does have the benefit of cross-platform development within the Microsoft feature team, so feature implementation is not created in a silo.
  • Flow does an amazing job of connecting to data sources from products outside of the Microsoft stables. Flow's data connections can tickle most any source thrown at it and do something to automate the environment.
  • The paradigm for user-friendliness in workflow programs is Nintex Workflow (on-prem) and SharePoint 2016. Anything outside of that is missing the mark. Flow misses that mark, not because the capability is poor, but because the user experience is more developer-centric at times and it can require a verbose and complex set of actions to complete a relatively mundane task like approvals and notifications.
  • Templates need to consider actual work practice. A vast percentage of business processes that are automated look like works in process (WIP) tracking, approvals, and notifications (custom). These need to be foolproof, templatized, beautiful, elegant and a joy to implement. Flow has blank slated the process, not wanting to over-author, but this is one place where it's okay to get prescriptive. Simple containers for approval are okay to flesh out a bit.
  • Initiation and triggering still riding the struggle bus a bit. It's difficult to author a flow to focus on a specific event or item to initiate a flow. Flow wants to start its activities prematurely at times, too. On a few occasions, it has initiated and completed a workflow before the changes to an item have been committed, rendering the workflow to fail. I love an eager helper, but Flow sometimes executes via Fire, Aim, Ready method.
For users who understand basic coding and best practices of process architecture, Flow is a rockstar. Its learning curve is somewhat steep, but not terrible for a relatively tech-savvy non-coder. Again, this is a great tool with piles of connection options to data sources. The actual activity of WIP tracking, approvals, and notifications is what is at stake, and Flow seems to be able to handle it all well.
Read Chris Carpenter's full review
June 10, 2019
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Microsoft flow for automating tasks within our processes. As we are using an Office 365 subscription in our office, the flow has helped us a lot from downloading the data from Twitter to publishing it to Power BI. Flow has been a life saver in most of the tasks that I work on.
  • Scheduling the flow- this feature has helped to schedule the flow late into the night, so that the data is ready when you come to the office in the morning.
  • Social Media Triggering: Once of the major use of flow in our company is to trigger an email to us whenever there is a not-so-good review about the brand. As soon as we get a trigger from flow, we work on it.
  • Inbuilt templates have made most of my manual tasks easier such as storing your personal email to OneDrive .etc
  • Third-party add-on connectivity is a bit complex and not as seamless as Microsoft add-ons.
  • Initial setting up the automation flow could be challenging as it involves giving the right passwords, doing the right connections, but after that, things are smooth.
Well Suited: To automate simple to semi-complex tasks without an IT professional. Less appropriate: For automating complex tasks, For tasks that involved lots of third-party add-ons, When your flow involves pulling large amounts of data from a website. This will make the flow timeout at times.
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February 09, 2019
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
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Microsoft Flow is being used currently in our organization in conjunction with PowerApps and other connectors so that we can automate certain business practices. The business problem it is currently solving is the automation of current antiquated practices and procedures. It also is streamlining a lot of different and often mundane tasks, in turn freeing up valuable employee time and resources.
  • Approval workflows, it makes getting approvals in a succinct order very easy and Flow does this in spades
  • Starting a workflow based on a certain "trigger" . Having workflows start when you want them to is far and away one Microsoft Flow's strengths.
  • Allthe different outside services you can interface with. It really is a impressive list. From Dropbox to Wunderlist, really amazing
  • One thing is, unlike PowerApps, it's not for everyone. You need some technical know how.
  • Sometimes connections get broken and you might have to recreate the Flow, which can be a nightmare scenario depending on how big it is.
  • Cryptic error messages, I feel we could be given more info when a Flow fails.
One example is if you need approvals for a Capital Project and there certain levels of approval based on the cost of the project. Flow can interface with SharePoint, see when a new item is created, check the dollar amount and depending on that, can determine who to send Approvals to and who to email. You can even replicate this with outside systems like Dropbox. This is one very basic example, another good one is time off requests. Same line of thinking. Really great stuff!!!!!
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December 12, 2018
Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
Microsoft Flow is only being used by a small group of people in a department. It helped to query Azure AD groups members using SharePoint online list.
  • Flow has quick and easy approval workflow for SharePoint online.
  • Has many actions easily available to complete the task that would take you days/weeks to build custom.
  • Needs a better History log.
  • Workflow settings should have conditions to start the workflow, rather than only starting on "created" or "modified."
  • It is good, but not really finished for productive applications.
  • You can’t include the content of multiline text in emails you send out in the Flow, null value is returned.
  • Person field that allows multiple selections. Instead of not seeing the field or a nice message, it simply returns a null value.
To query Azure AD, and for small and quick solutions - Microsoft Flow is suited more.
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What is Microsoft Power Automate?

Microsoft Power Automate (formerly Microsoft Flow) enables employees to create and automate workflows and tasks across multiple applications and services without help from developers.

Microsoft Power Automate includes capabilities from the former Softomotive, which was acquired by Microsoft in May 2020 to expand the capabilities of Power Automate.

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What is Microsoft Power Automate's best feature?

Reviewers rate Support Rating highest, with a score of 7.5.

Who uses Microsoft Power Automate?

The most common users of Microsoft Power Automate are from Enterprises and the Information Technology & Services industry.