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Remote Desktop Services

Remote Desktop Services

Overview

What is Remote Desktop Services?

Remote Desktop Services from Microsoft is virtual desktop and remote user session technology.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is Remote Desktop Services?

Remote Desktop Services from Microsoft is virtual desktop and remote user session technology.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Central is a cloud-based remote monitoring and endpoint management solution enabling IT professionals to monitor, manage, and secure their endpoint infrastructure. Whether it is used for remote employees or endpoints scattered across the globe, the vendor promises that Central provides IT…

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Product Demos

10215 Demo 51 Installing RDS Gateway Server.avi

YouTube
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Product Details

What is Remote Desktop Services?

Remote Desktop Services Video

Windows Virtual Desktop Remote Desktop Services

Remote Desktop Services Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Remote Desktop Services from Microsoft is virtual desktop and remote user session technology.

Reviewers rate Screen sharing and File transfer highest, with a score of 9.3.

The most common users of Remote Desktop Services are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(76)

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
Luigi Vecchione | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
It's used by the whole organization. We are mainly using it to allow us the possibility of connecting to a remote server on which are standing the Data Warehouse we are managing. Sometimes we also use it to connect to our servers while we are standing inside the customer organization.
  • Easy Configuration
  • Fast Connection
  • Very Good Reliability
  • Low Memory and Resource Usage
  • The GUI interface is outdated
  • Sometimes there are unexpected crashes during work sessions
  • Difficult to customize
  • Not really intuitive
RDS Is very well suited when you need to make a fast connection to a remote server without spending too much time in searching and configuring. RDS is not well suited for complex operations.
  • Positive: Free
  • Negative: Not compatible with most of the new Windows versions
  • mRemote
Among all the reasons I've previously listed the main reason for choosing RDS is for the reliability and fast connection.
100
For what I know it's mainly used by the business analyst consultant. 4-5 From the developers' team
2
The best suitable people for these jobs are the IT technicians. They should be able to: • Global Support for Remote Desktop technology platforms • Effective queue and ticket management • Use collaboration tools (i.e. Instant Messaging, Outlook, etc.) • Communicate with clients and follow-up on all open and pending tickets • Achieve first-call resolution (FCR) in a timely manner • Identify, communicate and document persistent problems • Provide client training on application usage and best practices • Look for service improvement and ticket reduction opportunities • Ensure controls and policies are adhered to at all times • Maintain a clean and resilient operating environment
  • Connection to Remote Servers when in-house
  • Connection to Remote Servers when out of office
  • Connection to organization ERP
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