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Remote Desktop Services

Remote Desktop Services

Overview

What is Remote Desktop Services?

Remote Desktop Services from Microsoft is virtual desktop and remote user session technology.

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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SM
Sebastian Mejia
Senior Help Desk Technician
Von Rohr Equipment Corp. (Construction, 11-50 employees)
Verified User
Manager in Corporate
Construction Company, 11-50 employees
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Pricing

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Remote Desktop Services

Remote Desktop Services

N/A
Unavailable

What is Remote Desktop Services?

Remote Desktop Services from Microsoft is virtual desktop and remote user session technology.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

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LogMeIn Central by GoTo

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Product Demos

10215 Demo 51 Installing RDS Gateway Server.avi

YouTube
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Product Details

What is Remote Desktop Services?

Remote Desktop Services Video

Windows Virtual Desktop Remote Desktop Services

Remote Desktop Services Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Remote Desktop Services from Microsoft is virtual desktop and remote user session technology.

Reviewers rate Screen sharing and File transfer highest, with a score of 9.3.

The most common users of Remote Desktop Services are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(76)

Attribute Ratings

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
November 13, 2021

Great Windows built in remote access app

Verified User
Director in Corporate
Information Technology & Services Company, 51-200 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
Remote Desktop Services is a handy feature in Windows OS like Windows Server, Windows 7, etc. It is being used in our organization to connect to our server and local PCs. The main problem it addresses is to let a user/administrator take remote of another PC/server to perform various works like configuration, troubleshooting, etc.
Pros and Cons
  • Easy to use.
  • Good customization options like the screen size of remote session window, remote audio settings, etc.
  • The Window of the Remote desktop connection sometimes does not get maximized to full size sometimes and it is hard to make it sometimes. There should be an option to display a full-size window for easier working.
Likelihood to Recommend
Remote Desktop services are well suited for people looking to connect to Local computers/Servers after connecting to VPN or Local Area Network. It is easy to use and performs superbly without any issues. However, it does not have support for connecting to Non-Windows-based Devices and Applications like Teamviewer beat RDP when it comes to connecting to machines outside one's network.
Most Important Features
  • Remote access to local PC's/Server
Return on Investment
  • RDP's main impact on our ROI has been positive as it is quick to connect to the PC/Server.
June 27, 2021

Work remotely from home or anywhere

Verified User
Administrator in Information Technology
Hospital & Health Care Company, 11-50 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
We have used it for years to allow our Sales Team to get access back to our main office network. This was much more versatile, secure, and faster than using a VPN to access files and programs directly. When Covid hit we were able to have users work from home and simply remote into their workstations at their desks and work as usual. With that said we are using the Remote Desktop Gateway as well for security. I recently looked into using Citrix but the capabilities were the same but the cost was much higher.
Pros and Cons
  • Access your company PC at work, no loading software on offsite or personal PCs.
  • Secure connection and all documents stay on company PC at the office.
  • Works great even over a 2mb internet connection.
  • Windows already has the client software installed by default.
  • Bad internet connections can cause it to disconnect with no retries. This has got better recently so not sure if Microsoft has made a recent change.
Likelihood to Recommend
Great for working away from the office or for users that work from home. Might be less appropriate for users or road worriers in bad internet locations. This is where cloud apps might work better.
Most Important Features
  • Work from home users.
  • Able to use iPad or iPhone to do support and simple computing as there is an app for iOS from Microsoft and other App makers.
Return on Investment
  • Great ROI as our one the road users can access company data and not have to call in and ask for information.
  • Users can work from home getting used to better employees because now physical employee location does not matter.
Alternatives Considered
Same functionality but RDP is already installed on Windows so no client to install and it's cheaper.
Other Software Used
Lansweeper, Microsoft Office 2016 (discontinued), Nextiva Business Phone Service
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