Remote Desktop Services

Remote Desktop Services is a handy feature in Windows OS like Windows Server, Windows 7, etc. It is being used in our organization to connect to our server and local PCs. The main problem it addresses is to let a user/administrator take remote of another PC/server to perform various works like configuration, troubleshooting, etc.

It is being often used throughout our organization but being IT department is using it more often for easy management of servers and even for providing support to other people at our organization. Our software development team is also using it very often for accessing the servers and for providing customer support remotely. It is easy to use with almost no learning curve seems involved. It is powerful in its scope of usage in Windows environment. We are saving much time and efforts using it.

We have used it for years to allow our Sales Team to get access back to our main office network. This was much more versatile, secure, and faster than using a VPN to access files and programs directly. When Covid hit we were able to have users work from home and simply remote into their workstations at their desks and work as usual. With that said we are using the Remote Desktop Gateway as well for security. I recently looked into using Citrix but the capabilities were the same but the cost was much higher.

Remote Desktop Services is being used by many different departments, between direct desktop access or access to a remote terminal server.
Remote Desktop Services addresses software that does not tolerate being run over a WAN connection. Some of the Vendors we use for software requires direct contact to SQL, so we secure that and only allow local access.

We use Remote Desktop Services to access servers ourselves, provide remote support to users across campus, provide access to servers for end-users, and provide access to RemoteApps for users. For going from Windows to Windows on a local network, this is by far the best solution for remote access that we have found.

We as an entire company started using Remote Desktop Services about 6 years ago. We wanted to provide a way for multiple staff working outside the office to have access to data files on the network. The simplest method we came up with was to setup Remote Desktop Services with Microsoft Terminal Services. All the applications would be installed on a single server. This server also has all our network drives mapped providing access to all network data files. Our staff then can remote into this server using Remote Desktop Services. The server now acts like a terminal giving our staff full use of the applications like Microsoft Office and Adobe Creative Suites to work on the data files located on the network drives.

It's used by the whole organization. We are mainly using it to allow us the possibility of connecting to a remote server on which are standing the Data Warehouse we are managing. Sometimes we also use it to connect to our servers while we are standing inside the customer organization.

Remote Desktop Services (RDS) is used in my company to provide remote access to data and services for people working outside the office.

Initially we started using Desktop services on a Virtual Desktop Infrastructure (VDI), Desktop as a Service architectural level. Subsequently we implemented Direct Remote Desktop Protocol (RDP) consoles of Windows server 2012 with terminal services and profile based usage to end users. Security was definitely an issue initially, but we had a quota system to ensure security level for each user to maintain isolation between users. This worked for about 30 users on 2 baremetals, deployed in-house. We later went on to dupe the system on the VMware virtual machines, which is the currently deployed solution which is working well in our test environment.

My organization uses Windows Remote Desktop Services in several ways:

• Admin remote access to physical servers.
• Admin access to cloud-hosted servers.
• User access to a single desktop from multiple devices. This allows users to connect from any computer across many sites to a single desktop. With this, a physical computer becomes a workstation that is simply displaying content from a remote server.
• User access to published RemoteApp programs. This allows users to open a program on their device, which is actually hosted on a remote server.

We are currently hosting three separate farms across approximately 20 servers. One farm dedicated to a published shared remote desktop (RDSH), one farm dedicated to hosing a number of RemoteApps (HEAT, Exchange Management Console, etc), and a dedicated RemoteApp farm for Elite Enterprise. In conjunction with the Remote Desktop Gateway server, Remote Desktop Connection Broker, and Remote Desktop Web Access server, we give users the ability to do their work from wherever they are most comfortable and ease the upgrade burden on our staff when it comes to upgrading particularly cumbersome software like Elite Enterprise. The applications available to our users via our RDS platform cover about 30-50% of our employees with plans to potentially expand that further as budget and time dictate.

We currently use Microsoft's Windows 2008 R2 Remote Desktop Services to provide a centralized interface from which to access data in our data center. The entire company uses this to access our accounting and project management software. This keeps us from having duplicate systems in different locations from which disparaged information must be combined. Additionally, since the Remote Desktop Services is in the same data center and network segment as the backend systems, access to data is much faster and more reliable.

Remote Desktop Services (RDS) is used to help publish a line of business applications to nearly every device. We use it across the entire organization and even with a few support vendors. RDS helps solves issues by simplifying the IT infrastructure and reducing network traffic. Software maintenances and Windows updates are more controlled. I only have to upgrade a few servers versus the entire enterprise of remote desktop, laptop, and tablets.

It is currently being used by Information Technology to access both internal and cloud systems.

Remote Desktop Services is being used by our entire organization. It solves the purpose of connecting to production systems through our local desktop. I also connect to my PC at the office from my home if I have to login from home. I connect to production systems using Remote Desktop to start, stop and deploy applications on the production system. It works seamlessly.