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Microsoft Teams

Microsoft Teams

Overview

What is Microsoft Teams?

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

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Recent Reviews

Could do better

4 out of 10
November 29, 2023
Incentivized
Microsoft Teams has become the main communication channel in our team.<br>It offers many advantages to the old and sometimes bulky classic …
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I'm on Team Teams!

10 out of 10
September 01, 2023
Incentivized
Teams allows our expansive team to coordinate through chats and calls, in various chat groups and channels, meaning we have a lot more …
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Microsoft Teams Review

7 out of 10
July 25, 2023
In our company, Microsoft Teams is used when an alternative is not available, being an external made choice for a webinar or meeting, or …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 23 features
  • Chat (190)
    8.8
    88%
  • Discussions (177)
    8.4
    84%
  • Notifications (189)
    8.0
    80%
  • Mobile Access (174)
    7.9
    79%

Reviewer Pros & Cons

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Video Reviews

4 videos

User Review: BIM Manager Well-Versed in Collaborative Systems Finds Microsoft Teams Works Well
02:39
Microsoft Teams Resolves Communication Problem for Global Tech Company. A User Review
02:35
User Review: Digital Strategy Manager Finds MS Teams is Good at Communication BUT Could Improve
03:59
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Pricing

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Free

$0.00

Cloud
per user/per month

Microsoft 365 Business Basic

$5.00

Cloud
per user/per month

Microsoft 365 Business Standard

$12.50

Cloud
per user/per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.microsoft.com/en…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $5 per month
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

7.1
Avg 7.9

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

7.6
Avg 8.0

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

7.3
Avg 8.1
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Product Details

What is Microsoft Teams?

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

Microsoft Teams features three tiers of pricing. The first is a subscription-less, free option that offers the same features as the other two tiers but does not offer administration tools like analytics and access to on-premise servers, or support features like 24/7 phone and web support. The second and third tiers are based on the size of your business and its conferencing needs. Its “Office 365 Business Premium” option starts at $12.50 a month per user, with a required annual commitment, and its “Office 365 E3” option for enterprises starts at $20 a month per user, also with a required annual commitment.

Key Features
Meetings: Meet with teams of 10 or 10,000. Host audio, video, and web conferences with anyone inside or outside your organization or go big with live events.

Calling: Its Phone System feature enables PBX capabilities including call control in Office 365 and replaces on-premises PBX. Its calling features are customizable to fit your organization’s unique needs.


Microsoft Teams Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

Microsoft Teams starts at $5.

Showbie, Atlas, by ClearPeople, and Jetbrains Space are common alternatives for Microsoft Teams.

Reviewers rate Chat and Integrates with Outlook highest, with a score of 8.8.

The most common users of Microsoft Teams are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(6088)

Attribute Ratings

Reviews

(1-25 of 214)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Teams is generally better and has a more professional "feel" than Skype, Google Meet, or Zoom.
With Teams, access control is less easily managed than with Skype, Google Meet, or Zoom.
Teams has better internal security than Zoom. I have never been "bombed" on Teams, whereas this has happened quite a bit with Zoom.
Score 4 out of 10
Vetted Review
Verified User
Incentivized
I prefer using Slack for text and quick video/audio calls. It is easy and has features like GIFs and other integrations built in. It's a nice one button way to communicate. We use Zoom for our more structured meetings and I use Zoom for my training sessions because I can plug in polls, schedule them easily and get the info I need.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We chose primarily because of the promised integration with the Microsoft Business Suite - which it mostly delivers on. That does give Teams an obvious advantage over competitors. IMHO Teams has a richer, more mature feature set, and the experience is more reliable and stable. Although like any of there there is room for imporvement.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
When working remotely, it's ideal for team communication. The text messaging and chat features are simple and intuitive. You can quickly and easily join a video or audio conference with other team members. It's just fantastic; it's a must-have tool for business, especially in corporate environments.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The Office 365 suit contains everything needed for daily use such as document editing, spreadsheet, email client. The OneDrive is a great addition to that. Microsoft Teams allows the editing and access to files saved in OneDrive if ther are shared to you. Therefore, Microsoft Teams facilicates the use of the office suit in one application.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Teams is the best of the company message tools that I have used so far because it integrates so many functionalities. Teams goes way beyond the instant messaging or video calls features with screen-sharing. It integrated with your calendar, enables you to do task tracking (e.g. Kanban boards) and use channels per topic or project. Additionally, the video call & instant messaging features are more elaborate than on other platforms: you can do polls, search by keyword or sender (the conversation history is well stored), send reactions, and share pictures and other files very easily.
Asad Khan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Teams is lightweight as compared to all other applications. Screen sharing is flawless, filesharing is much more organized. Call scheduling is easier & integrated with emails.
Video calls have an option of virtual background which is not there in other applications.
Meetings are smoother than other apps.
Mobile support & device syncing is better
September 01, 2023

I'm on Team Teams!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
While we mostly use monday.com for our CRM needs, we still use Teams for our communication needs all day every day. We couldn't function as a team without Teams! The chat and meeting setup/scheduling function is so useful and easy to use. We have found that having meetings is much easier than Zoom too.
Score 8 out of 10
Vetted Review
Verified User
  • Microsoft Teams has a lot of features
  • it's well integrated with all other Microsoft products
  • It has a user-friendly desktop and mobile applications
  • Good quality of video calls and conferences
  • Has a a big cloud file storage
  • 60 minutes meeting time limit for free plans
  • It's more geared toward businesses and corporations
Score 9 out of 10
Vetted Review
Verified User
  • Cisco Secure Firewall
Microsoft Teams is a centralized application and integrates to all O365 application suite, this allows any company to have everything at reach, applications, data stored, sharepoint and so on. You can set up meetings and record them which is an advantage because you dont need to invest in additional meeting tools. You can set your Microsoft Teams with a phone number this way you can do inbound/outbound calls and this allows the company to move away from additional harware or software.
Score 8 out of 10
Vetted Review
Verified User
  • Zoom
The most noticeable thing that Microsoft Teams offers and Zoom lacks is providing the history of meeting chats. If you join a Zoom meeting late, you don't get any of the chat info (e.g. shared messages, files, contact info, weblinks) that were sent prior to you joining. With Microsoft Teams, all the previous chats are available.
Score 10 out of 10
Vetted Review
Verified User
For our particular use case, which is collaboration across teams sitting in different geographies in a fast-paced sales organization, Microsoft Teams is just the perfect platform to bring everyone together. Teams helps you keep the dialogue strictly professional which is good as you don't deviate too much from your primary task. I'd recommend it to everyone in a similar setup over any of the other platforms unless the use case differs.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Zoom and Google Hangouts (Classic)
User experience is of a higher level and integrates well into Outlook. Using the tool to facilitate user testing with participants outside the company is a breeze too.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Microsoft Team is one of Microsoft's newest applications. Looking at the evolution of the Office suite, I can only imagine what Team will become with the next updates. It's a product that fills a need and has a lot of possibilities to evolve well. I would put it right in the center of the software offered by Microsoft, not the best but really not the worst.
Score 10 out of 10
Vetted Review
Verified User
  • Google Hangouts (Classic)
I would say they’re the same, but Microsoft Teams is a more professional app & used more often in corporate environments. I’d use Microsoft Teams over Hangouts as I’m more accustomed to it now.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Microsoft Teams is just a nicer front end to SharePoint for file and document management but it also has a good communication network for internal and external parties. It's easy to use on mobile device as well. It also integrates well with Microsoft Power Platform etc, meaning that certain tasks can be automated and interlinked with Teams etc.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Different teams can be created in Microsoft Teams. Communication can happen in the channels of these teams along with document sharing and collaboration with other members who have joined that team. It supports various file formats. Microsoft Teams integrates well with other software like Microsoft Outlook. Also, scheduling meetings and adding team members to the meeting is simple.
Score 1 out of 10
Vetted Review
Verified User
MS Teams is the worst as compared to other tools in the market. Slack, Discord are way way better than MS Teams. I believe way more advanced than MS Team could ever achieve. I am really not sure how this trashy and buggy tool manage to get 8/10 on this platform. Shame.
Score 10 out of 10
Vetted Review
Verified User
Skype is now Microsoft Teams only. And the UI of teams is way more flexible and strong than Skype. Slack and Microsoft Teams have there own specific features, both are awesome to use.Slack is less costlier than Microsoft Teams
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