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Microsoft Teams

Microsoft Teams

Overview

What is Microsoft Teams?

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

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Recent Reviews

Could do better

4 out of 10
November 29, 2023
Incentivized
Microsoft Teams has become the main communication channel in our team.<br>It offers many advantages to the old and sometimes bulky classic …
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I'm on Team Teams!

10 out of 10
September 01, 2023
Incentivized
Teams allows our expansive team to coordinate through chats and calls, in various chat groups and channels, meaning we have a lot more …
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Microsoft Teams Review

7 out of 10
July 25, 2023
In our company, Microsoft Teams is used when an alternative is not available, being an external made choice for a webinar or meeting, or …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 23 features
  • Chat (190)
    8.8
    88%
  • Discussions (177)
    8.5
    85%
  • Notifications (189)
    8.0
    80%
  • Mobile Access (174)
    7.9
    79%

Reviewer Pros & Cons

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Video Reviews

4 videos

User Review: BIM Manager Well-Versed in Collaborative Systems Finds Microsoft Teams Works Well
02:39
Microsoft Teams Resolves Communication Problem for Global Tech Company. A User Review
02:35
User Review: Digital Strategy Manager Finds MS Teams is Good at Communication BUT Could Improve
03:59
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Pricing

View all pricing

Free

$0.00

Cloud
per user/per month

Microsoft 365 Business Basic

$5.00

Cloud
per user/per month

Microsoft 365 Business Standard

$12.50

Cloud
per user/per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.microsoft.com/en…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $5 per month
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

7.2
Avg 7.8

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

7.7
Avg 8.0

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

7.4
Avg 8.1
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Product Details

What is Microsoft Teams?

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

Microsoft Teams features three tiers of pricing. The first is a subscription-less, free option that offers the same features as the other two tiers but does not offer administration tools like analytics and access to on-premise servers, or support features like 24/7 phone and web support. The second and third tiers are based on the size of your business and its conferencing needs. Its “Office 365 Business Premium” option starts at $12.50 a month per user, with a required annual commitment, and its “Office 365 E3” option for enterprises starts at $20 a month per user, also with a required annual commitment.

Key Features
Meetings: Meet with teams of 10 or 10,000. Host audio, video, and web conferences with anyone inside or outside your organization or go big with live events.

Calling: Its Phone System feature enables PBX capabilities including call control in Office 365 and replaces on-premises PBX. Its calling features are customizable to fit your organization’s unique needs.


Microsoft Teams Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

Microsoft Teams starts at $5.

Showbie, Atlas, by ClearPeople, and Space are common alternatives for Microsoft Teams.

Reviewers rate Chat and Integrates with Outlook highest, with a score of 8.8.

The most common users of Microsoft Teams are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(6061)

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
Sarath Kumar Pujari | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Microsoft Teams for our day-to-day collaboration. All of my meetings are held using Teams. All my team members have been working from home since the pandemic and Teams is our lifesaver. It provides really cool interface with provisions for sharing files/tasks/calendars/whiteboards, etc. It has an Office 365 button that allows us to easily navigate/share mail/access SharePoint, etc.
  • Chats are easy to manage and include an easy search option for retrieving previous chat history
  • Whiteboards have tasks which can be shared with a group
  • Video call quality is excellent, I hardly see any glitching
  • Sometimes pings are not instantaneous, especially when there are more than 100 participants in the Teams meeting
  • Gets hung up once in a while when the system is loading
  • Some headphone/Bluetooth connectivity issues. I turn on my Bluetooth just after receiving a Teams call notification. Sometimes the audio doesn't switch to Bluetooth and sometimes the sound is completely lost after connecting the call. In both cases, I had to completely reboot the system.
[Microsoft Teams is] perfectly suited for daily meetings of small size, about 7-20 people. It has an option for scheduling work assignments and tracking progress. The whiteboard really helps with brainstorming new ideas. It is less appropriate when team size is larger than 100. There is a lag in pings when a large number of people type at the same time. Sometimes the time lag can be as high as a couple of minutes. It is also not suitable when the presenter asks a question and looks for an answer on the chat when participants are more than 200.
Project Management (7)
94.28571428571429%
9.4
Task Management
100%
10.0
Gantt Charts
90%
9.0
Scheduling
100%
10.0
Workflow Automation
90%
9.0
Mobile Access
100%
10.0
Search
100%
10.0
Visual planning tools
80%
8.0
Communication (7)
87.14285714285714%
8.7
Chat
90%
9.0
Notifications
80%
8.0
Discussions
90%
9.0
Surveys
80%
8.0
Internal knowledgebase
80%
8.0
Integrates with GoToMeeting
90%
9.0
Integrates with Outlook
100%
10.0
File Sharing & Management (5)
92%
9.2
Video files
90%
9.0
Audio files
100%
10.0
Document collaboration
90%
9.0
Integrates with Google Drive
90%
9.0
Device sync
90%
9.0
  • Improves collaboration within the team
  • Integrated well with Outlook 365 - easy to access mail/PowerPoint/Excel sheets during presentations
  • Notification settings can be improved, for example, have the option to display priority after receiving a notification
Works perfectly for my team, it helped improve our productivity as a team.
[Microsoft Teams] has a very intuitive interface. I don't have to search for buttons and everything seems to be in the right place.
10000
Teams is used throughout the company - Customer Engagement/Engineering/R & D/Tests, it's used across all our teams
20
Basic knowledge of interfaces
  • Daily meetings
  • File sharing
  • Creating e-learning sessions for newbies
  • File sharing
  • Code reviews
  • White board brainstorming
  • E-learning
  • Fun activities
  • Group gaming
This is the best communicator I have used throughout my career. It works perfectly well for small size teams and has almost everything I need for my day-to-day activities.
Yes
Skype for business - this was not scalable and had several issues with video quality
  • Price
  • Product Features
  • Product Usability
Product Features - Has numerous features like Outlook 365 access, file sharing, SharePoint access, task assignments, etc.
Based on various features supported by the product.
Microsoft Teams has far more features compared to Webex. It integrates Outlook 365 which is very useful during meetings.
  • Third-party professional services
Sevice Now
  • Not sure
I find everything I need for my day-to-day work.
Yes. Collaboration is critical when working from home and Teams' support is critical for my team's success.
Yes
Yes, resolved within expected timelines.
I faced some audio connectivity issues during the initial days. The support team provided great support to fix this.
  • Video calling
  • File sharing
  • Setting up meetings
  • Large meeting with more than 100 participants
Yes
It works perfectly well
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