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Microsoft Teams

Microsoft Teams

Overview

What is Microsoft Teams?

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

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Recent Reviews

Could do better

4 out of 10
November 29, 2023
Incentivized
Microsoft Teams has become the main communication channel in our team.<br>It offers many advantages to the old and sometimes bulky classic …
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I'm on Team Teams!

10 out of 10
September 01, 2023
Incentivized
Teams allows our expansive team to coordinate through chats and calls, in various chat groups and channels, meaning we have a lot more …
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Microsoft Teams Review

7 out of 10
July 25, 2023
In our company, Microsoft Teams is used when an alternative is not available, being an external made choice for a webinar or meeting, or …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 23 features
  • Chat (190)
    8.8
    88%
  • Discussions (177)
    8.5
    85%
  • Notifications (189)
    8.0
    80%
  • Mobile Access (174)
    7.9
    79%

Reviewer Pros & Cons

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Video Reviews

4 videos

User Review: BIM Manager Well-Versed in Collaborative Systems Finds Microsoft Teams Works Well
02:39
Microsoft Teams Resolves Communication Problem for Global Tech Company. A User Review
02:35
User Review: Digital Strategy Manager Finds MS Teams is Good at Communication BUT Could Improve
03:59
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Pricing

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Free

$0.00

Cloud
per user/per month

Microsoft 365 Business Basic

$5.00

Cloud
per user/per month

Microsoft 365 Business Standard

$12.50

Cloud
per user/per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.microsoft.com/en…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $5 per month
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

7.2
Avg 7.8

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

7.7
Avg 8.0

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

7.4
Avg 8.1
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Product Details

What is Microsoft Teams?

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

Microsoft Teams features three tiers of pricing. The first is a subscription-less, free option that offers the same features as the other two tiers but does not offer administration tools like analytics and access to on-premise servers, or support features like 24/7 phone and web support. The second and third tiers are based on the size of your business and its conferencing needs. Its “Office 365 Business Premium” option starts at $12.50 a month per user, with a required annual commitment, and its “Office 365 E3” option for enterprises starts at $20 a month per user, also with a required annual commitment.

Key Features
Meetings: Meet with teams of 10 or 10,000. Host audio, video, and web conferences with anyone inside or outside your organization or go big with live events.

Calling: Its Phone System feature enables PBX capabilities including call control in Office 365 and replaces on-premises PBX. Its calling features are customizable to fit your organization’s unique needs.


Microsoft Teams Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

Microsoft Teams starts at $5.

Showbie, Atlas, by ClearPeople, and Space are common alternatives for Microsoft Teams.

Reviewers rate Chat and Integrates with Outlook highest, with a score of 8.8.

The most common users of Microsoft Teams are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(6053)

Attribute Ratings

Reviews

(1-25 of 268)
Companies can't remove reviews or game the system. Here's why
Score 4 out of 10
Vetted Review
Verified User
Incentivized
For basic communication, Teams is fine. It integrates well with Microsoft 365, making collaboration pretty easy. I can easily ping a teammate and hop on a call, but there are so many other tools that do that, that it doesn't make Teams stand out. It has some "fun" components, like the "audience" backgrounds, although that's not anything we use. We use Zoom because it works much more seamlessly and is easier to navigate than Teams.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
One of the best internal communication platforms on the market is Microsoft Teams. The Outlook integration allows you to keep track of everything that happens throughout your day. Using instant messaging to communicate with your team is efficient and time-saving.
Score 10 out of 10
Vetted Review
Verified User
This tool was very weel suited in Covid 19 pandemic because alow the work teams to work at home and avoid physical contact between persons. But it continuos to be useful everyday to make internal videoconferences.

This tool is less appropriate when we need to work in the shoop floor and talk with production collaborators
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is well suited in a corporate environment where you have to collaborate with your team mates and the clients which are external to your organisation. It is a great tool when to host meetings where screen sharing, video conferencing and even only voice calls. It provides the facility to do international calls also. It is less suited in an environment where there are a few people working since there wont be the need for the extensive collaboration between team members
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I find Microsoft Teams really well suited for remote work. I work with web developers that are based abroad and Teams is our primary tool for meetings, file sharing and chats. I also use the 'Channels' feature to have discussions and track progress on particular projects and topics. Teams is however less appropriate for communicating and collaborating with people outside of your organisation as sometimes it is difficult to find their contact, and it can happen that their organisation does not allow communications (e.g. file sharing) from external senders.
Asad Khan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
This is an excellent tool for mid or large-size organizations. The execution is smooth & application is lightweight.
A very good fit for any organization where remote working culture is promoted.

I really don't see any situation where Teams is not appropriate
September 01, 2023

I'm on Team Teams!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Teams is really well designed for our marketing team needs, we can organise eachother and our workloads, coordinate on tasks and even create boards with our tasks on for managing our workloads and see what everyone is working on. This really helps our team out.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is very useful in working area where we can communicate, share files, build teams, channels, schedule meetings, award functions, planning for the whole month using calendar, Integration with other apps like jira.

If we have less users it is not much effectively used so it is good for larger users to manage the work in the any organization .
Score 8 out of 10
Vetted Review
Verified User
Well suited for all communication needs:
  • chat with colleagues in a private chat
  • make audio/video calls
  • host online meetings
  • attend and host virtual conferences
Less appropriate for searching: You won't see the original chat thread when you search for a message which was posted long time ago. It will just show you the message text and the date it was posted.
Score 7 out of 10
Vetted Review
Verified User
Unless any alternative is available (being Cisco Webex or Google Meet the best ones out there IMHO), Microsoft Teams isn't a tool to choose since it barely meets today's video and audio quality and has no differential features to offer in my opinion. The way I see it, the main and almost only benefit, is the availability for those companies having other Microsoft products.
Score 9 out of 10
Vetted Review
Verified User
Microsoft teams is well suited for enterprise chatting/collaboration tool, it goes very well for almost any company, for Tech companies it definitely fill the bill, it integrates to sharepoint/Outlook and this integration provides a very efficient environment. You can be on a MicrosoftTeams channel related to a project that at the same time is integrated to Sharepoint instance and we can access live the files we require and modify them if needed. It's perfect for call and video recording, you can set up a meeting in a matter of seconds because it helps us to add the invitee into the meeting.
June 30, 2023

Teams reviewed

Score 8 out of 10
Vetted Review
Verified User
I enjoy use of Teams to instant message.
Web Teams doesn't work well with Chrome and you may need to install App (Android).
Score 8 out of 10
Vetted Review
Verified User
It works very well for chatting amongst colleagues. It retains the chat history of chats with individuals and for meetings. This is also great when you've joined a meeting that already began because it allows you to see chats that already took place. This way, you have access to weblinks and other contact info that was already posted in the chat.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Teams is a good Microsoft product that allows for daily communication to team members. It's well suited for use in small teams. Another app might be more appropriated for very large teams that require a more dedicated app for meetings.
Score 10 out of 10
Vetted Review
Verified User
Suited for large teams and enterprises
Suited for organizations with global workforce
Suited for collaboration, inter departmental or otherwise

Not suited for organizations with smaller teams
Not suited for organizations who only have 1 or 2 physical locations
Not suited for teams where collaboration is not important
Not suited for trainings and workshops
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Well suited - great tool to use for meetings, if you want to have a dedicated working chat group to communicate from
Not well suited - if using outside of work and users don't have the app downloaded on their machine
Score 9 out of 10
Vetted Review
Verified User
We do our manufacturing forecasts in Microsoft Teams, We use Microsoft Teams to gather the information from each Department head, we have meetings to discuss upcoming sales and events that will have an effect on the production line ( ie...Large order for specific product that requires a complete shut down for cleaning before running will affect the processing of our regular product runs) With Microsoft Teams we are able to all stay on the same page and adjust production accordingly.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Positive: The virtual workspace created for a work team within the same company, for the resemblance of information and communications in one place.Negative: The access for members of a non-profit organization who have external emails from the host but need the same access as an internal person since their volunteer work is part of the very core of the federation.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Scenarios where MicrosoftTeams is well suited include: - internal and customer collaboration - integrations with other apps (Microsoft power platform work really well with this tool) - file/folder management (front end of SharePoint) Scenarios where Microsoft Teams is not well suited - I can't really think of anyplace where it might not be well suited.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Microsoft Teams is ideal for organizations where employees regularly collaborate by sharing files, working on the same documents, updating the progress, etc. This is because different file formats are supported for online editing and collaboration with the help of Microsoft Teams. Additionally, for every file which is shared among the team members, emails are not sent again and again which helps in easily managing and organizing files. It is less appropriate where the team members have to instantly reply to an urgent task as sometimes the notifications are not sent properly which may lead to a delay in the work.
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