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Microsoft Teams

Microsoft Teams

Overview

What is Microsoft Teams?

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

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Recent Reviews

Could do better

4 out of 10
November 29, 2023
Incentivized
Microsoft Teams has become the main communication channel in our team.<br>It offers many advantages to the old and sometimes bulky classic …
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I'm on Team Teams!

10 out of 10
September 01, 2023
Incentivized
Teams allows our expansive team to coordinate through chats and calls, in various chat groups and channels, meaning we have a lot more …
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Microsoft Teams Review

7 out of 10
July 25, 2023
In our company, Microsoft Teams is used when an alternative is not available, being an external made choice for a webinar or meeting, or …
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Teams reviewed

8 out of 10
June 30, 2023
Teams allows for instant messaging and documents sharing. Conversation history is great as well.
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 23 features
  • Chat (191)
    8.9
    89%
  • Discussions (177)
    8.7
    87%
  • Notifications (189)
    8.2
    82%
  • Mobile Access (174)
    8.2
    82%

Reviewer Pros & Cons

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Video Reviews

4 videos

User Review: BIM Manager Well-Versed in Collaborative Systems Finds Microsoft Teams Works Well
02:39
Microsoft Teams Resolves Communication Problem for Global Tech Company. A User Review
02:35
User Review: Digital Strategy Manager Finds MS Teams is Good at Communication BUT Could Improve
03:59
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Pricing

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Free

$0.00

Cloud
per user/per month

Microsoft 365 Business Basic

$5.00

Cloud
per user/per month

Microsoft 365 Business Standard

$12.50

Cloud
per user/per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.microsoft.com/en…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $5 per month
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

7.4
Avg 7.8

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

7.9
Avg 8.0

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

7.6
Avg 8.1
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Product Details

What is Microsoft Teams?

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

Microsoft Teams features three tiers of pricing. The first is a subscription-less, free option that offers the same features as the other two tiers but does not offer administration tools like analytics and access to on-premise servers, or support features like 24/7 phone and web support. The second and third tiers are based on the size of your business and its conferencing needs. Its “Office 365 Business Premium” option starts at $12.50 a month per user, with a required annual commitment, and its “Office 365 E3” option for enterprises starts at $20 a month per user, also with a required annual commitment.

Key Features
Meetings: Meet with teams of 10 or 10,000. Host audio, video, and web conferences with anyone inside or outside your organization or go big with live events.

Calling: Its Phone System feature enables PBX capabilities including call control in Office 365 and replaces on-premises PBX. Its calling features are customizable to fit your organization’s unique needs.


Microsoft Teams Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

Microsoft Teams starts at $5.

Showbie, Atlas, by ClearPeople, and Space are common alternatives for Microsoft Teams.

Reviewers rate Chat highest, with a score of 8.9.

The most common users of Microsoft Teams are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(5986)

Attribute Ratings

Reviews

(1-25 of 52)
Companies can't remove reviews or game the system. Here's why
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Microsoft Team is quite simple to use, once you understand how it works. However, I find that explaining its use to a new user requires more software expertise than comparable software. Efficient use of the software is also not fast. Moreover, adding components requires a learning curve which also complicates its use for a person unfamiliar with the environment.
October 24, 2022

MS Teams Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
It still does not allow me to run multiple sessions (tabs) in the same browser so I can easily copy and paste content between Chat, Calendar, Projects, Office, etc). I still have to run different browsers at the same time plus the MS Teams App so I can have dedicated windows for chat, calendar, etc. This is quite a nuisance for many of us.
Asik Jaman | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
I can use it on my laptop or my phone, and it offers a simple user interface for catching up on meetings and calls, as well as control over call settings and device detection. Instead of using Skype, a log for chat is a great alternative.
April 20, 2022

loyd's review

Loyd Prince Ntuka | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
There is way a lot of clicking around and around and multi-step processes for assignments that ought to be straightforward, such as moving archives starting with one spot then onto the next or exploring the report set. Things that ought to be simplified take at least 3 ticks to accomplish, and you need to stand by a lot of time for the page to stack after each snap. The product appears to be swollen and slow.
Score 10 out of 10
Vetted Review
Verified User
While working from home, Microsoft Teams has become a great platform for all meetings in a virtual office. We use video meetings on Teams and for the group discussions as well as file sharing and documentation. Its ability to integrate with other platforms like Zoom, Outlook, Slack, etc. makes it very effective and you can get all notifications from other platforms.
RAJESH VENGILOT | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
User experience has been much better than the previous Skype for Business app. It has an easy-to-use interface with persistent chats. The search feature is very fast and useful. MS Teams has mostly focused on Collaboration and team building features which are very useful for organizational communications. Since Teams is accessible from multiple platforms like Laptop, Desktop, Mobile phones, etc it has been very convenient from a Mobility perspective.
Score 10 out of 10
Vetted Review
Verified User
The usability of the platform was inherently easy. I felt like a confident user with no training needed. I'd highly recommend this platform if you are looking for easy navigation for all employees.
Score 10 out of 10
Vetted Review
Verified User
The overall functionality of the product is incredible in that it provides a one-stop solution for organization and communication. The product is also very well integrated into Microsoft Outlook and other Office apps. Visually pleasing and very easy to use interface. New features are constantly being added to enhance the user experience.
Score 10 out of 10
Vetted Review
Verified User
There is so much ease in usability, my team only needed one meeting to go over how to use Microsoft Teams and what the potential was for benefits. The way we adapted to Microsoft Teams much faster than Slack was a testament to how well it was able to be used. I can't think of going back to Slack because of the integrated model with Outlook and the way my team has adjusted.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Teams would be my first choice as a video conferencing application and with everything going virtual this is my go to application. Its zoom + slack like features allows users to experience multiple apps in one rather than having the need to download multiple applications. This way a user will not have to switch between application. Thus due to better usability and better understanding I have given ut that rating
Score 9 out of 10
Vetted Review
Verified User
I would have given it 10 if the app version could stand the desktop version in terms of robustness, capabilities, and functionality. This is sadly not the case, and more and more you could see workers only relying on their smartphone and using Microsoft Teams through it, which makes the experience for the desktop user not very good.
Score 10 out of 10
Vetted Review
Verified User
Microsoft Teams is very easy to use. The platform is straightforward and easy to navigate and understand the features being used. It helps in reaching out to a colleague for a quick question via the chat feature. Setting up meetings is very easy and simple to do as well. Uploading and downloading files is a simple click and you are done.
Score 9 out of 10
Vetted Review
Verified User
With little technical knowledge, you will be able to use Microsoft Teams just fine. Without it, though I can understand it can be difficult to connect your audio and video input and make sure everyone can hear you, especially when you've got multiple devices hooked up to your machine. It will work great for most and that's what counts.
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