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Microsoft Teams

Microsoft Teams

Overview

What is Microsoft Teams?

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

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Recent Reviews

Could do better

4 out of 10
November 29, 2023
Incentivized
Microsoft Teams has become the main communication channel in our team.<br>It offers many advantages to the old and sometimes bulky classic …
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I'm on Team Teams!

10 out of 10
September 01, 2023
Incentivized
Teams allows our expansive team to coordinate through chats and calls, in various chat groups and channels, meaning we have a lot more …
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Microsoft Teams Review

7 out of 10
July 25, 2023
In our company, Microsoft Teams is used when an alternative is not available, being an external made choice for a webinar or meeting, or …
Continue reading
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 23 features
  • Chat (190)
    8.8
    88%
  • Discussions (177)
    8.4
    84%
  • Notifications (189)
    8.0
    80%
  • Mobile Access (174)
    7.8
    78%

Reviewer Pros & Cons

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Video Reviews

4 videos

User Review: BIM Manager Well-Versed in Collaborative Systems Finds Microsoft Teams Works Well
02:39
Microsoft Teams Resolves Communication Problem for Global Tech Company. A User Review
02:35
User Review: Digital Strategy Manager Finds MS Teams is Good at Communication BUT Could Improve
03:59
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Pricing

View all pricing

Free

$0.00

Cloud
per user/per month

Microsoft 365 Business Basic

$5.00

Cloud
per user/per month

Microsoft 365 Business Standard

$12.50

Cloud
per user/per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.microsoft.com/en…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $5 per month
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

7.1
Avg 7.9

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

7.6
Avg 8.0

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

7.3
Avg 8.1
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Product Details

What is Microsoft Teams?

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

Microsoft Teams features three tiers of pricing. The first is a subscription-less, free option that offers the same features as the other two tiers but does not offer administration tools like analytics and access to on-premise servers, or support features like 24/7 phone and web support. The second and third tiers are based on the size of your business and its conferencing needs. Its “Office 365 Business Premium” option starts at $12.50 a month per user, with a required annual commitment, and its “Office 365 E3” option for enterprises starts at $20 a month per user, also with a required annual commitment.

Key Features
Meetings: Meet with teams of 10 or 10,000. Host audio, video, and web conferences with anyone inside or outside your organization or go big with live events.

Calling: Its Phone System feature enables PBX capabilities including call control in Office 365 and replaces on-premises PBX. Its calling features are customizable to fit your organization’s unique needs.


Microsoft Teams Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

Microsoft Teams starts at $5.

Showbie, Atlas, by ClearPeople, and Jetbrains Space are common alternatives for Microsoft Teams.

Reviewers rate Chat and Integrates with Outlook highest, with a score of 8.8.

The most common users of Microsoft Teams are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(6176)

Attribute Ratings

Reviews

(1-25 of 268)
Companies can't remove reviews or game the system. Here's why
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We used MS Teams for all of our team meetings as well as organizational meetings. We used MS Teams for communication and training. We found Teams to be an excellent way to stay on track with individual and group projects. It was also a reliable means of checking in with team members and supervisors. All of MS Teams' features were used in our professional development sessions as well.
George Valentin Voina | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
<div>Full of bug, badly integrated with other tools. Not at all developer friendly as lack integrations with basic tools. It is oriented to sales an marketing teams is NOT a developers collaborating tool. <br></div><div>Not supported on Linux, not supported on Mac so you need to use "hacks" to make is like 50% working. Constantly disconnects and you find yourself messaging in the void. <br></div>
Score 4 out of 10
Vetted Review
Verified User
Incentivized
We have tried to use it primarily for video conferencing, meetings and as an overall communication tool. Approximately 40% of our staff works remotely, and others travel a lot as part of the job. Sometimes we have small conferences or connections of 2 people, and we also use it for our town halls and kick offs which are over 200 people across the country, but not internationally.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
For us Teams is the lifeblood of collaboration on a day-to-day basis.
We use it for immediate peer communications, meetings, file sharing, project collaboration and global notifications and management.
Teams allows us to stay connected in a virtual environment and be as unified just as effectively if we were in the office together.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Microsoft Teams for all internal communications among coworkers across the organization and it has proven to be a useful tool for exchanging documents. When we're in a hurry and need to see each other's screens, the screen sharing tool has come in handy. It's especially important for team members because they work in different locations. In comparison to other products such as Jabber and Webex, this has been the best application I've used to date.
Score 10 out of 10
Vetted Review
Verified User
Powerful tool to use it to the communicate with multiple work teams inside the organization through personal messages, audio and video calls. Allow to schedule internal meetings and tasks. Microsoft Teams allows to be integrated with others resources like word, Excel and PowerPoint, making work easier. Many times the messages replace emails. This toll helps to increase productivity, bringing ease to the entire business process and day-to-day activities.
November 29, 2023

Could do better

Score 4 out of 10
Vetted Review
Verified User
Incentivized
Microsoft Teams has become the main communication channel in our team.<br>It offers many advantages to the old and sometimes bulky classic emails.<br>The integration with other Microsoft Apps is good (not great) and offers many possibilities to make Teams a central hub for information exchange.<br>But the new pest after 'Reply to All' mails are new Team Channels popping up with every Project or Task. This can cet very confusing and hard to search for a specific bit of information or document buried deep in some random subchannel in some subfolder.
Panos Efthymiadis | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
Incentivized
In my experience, the application doesn't work at times. I think improvements are definitely needed. I actually found Skype much more user friendly and efficient when I used it 10 years ago.
In my experience, there are times that it just doesn't work.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
In my organisation Microsoft Teams is used mainly to do Conference calls We also use it to Collaborate on files saved on OneDrive Moreover it allows communitations between organisations, so communication is both internal and external The calendar feature in Microsoft Teams is used to schedule a meeting and also to organise the day The integration with outlook's calendar makes it even more interesting When we have to handover control to over people during a conference call Microsoft Teams is the way to go
Likewise we can set up integrations such as notification from other softwares
Channels/Teams can be created to message and collaborate with specific people
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Teams on a daily-basis for a wide variety of meetings: internal and external. Sometimes in group, sometimes 1-1 (with only two participants). The Teams chat and the screen sharing features are almost always used. People turn their cameras on most of the time, and mute themselves when not speaking. Some participants join from their mobile device if they are not at the office or at home at the time of the call.
September 01, 2023

I'm on Team Teams!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Teams allows our expansive team to coordinate through chats and calls, in various chat groups and channels, meaning we have a lot more time for our projects as we aren't gathering for meetings all the time now. We can easily organise ourselves for meetings as and when it suits everybody and can clearly see when people aren't available etc.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Microsoft team we use for communicating with all the users in the organization for file sharing, Crated groups BU-wise help a lot of time to collaborate and communicate with all the teams. We use town hall meetings for the entire organization. We use it for daily Candence calls even we schedule calls with customers to resolve there issues.
Score 8 out of 10
Vetted Review
Verified User
We use Microsoft Teams daily in our company for all the communication needs: chat with colleagues in a private chat, make audio/video calls, host online meetings, and attend and host virtual conferences.
Microsoft Teams definitely improved collaboration and team work in our company.
It's great tool for personal and business needs!
Score 7 out of 10
Vetted Review
Verified User
In our company, Microsoft Teams is used when an alternative is not available, being an external made choice for a webinar or meeting, or maybe an option associated with an Office 365 suite. While it works, it's interface isn't very user friendly when stacked up against other collaboration tools available, both free or paid ones, even now that has been on the market for sometime.
Score 9 out of 10
Vetted Review
Verified User
Microsoft Teams is a nice collaboration tool, we use in our organization as the main collaboration tool, we use it for chatting, meetings, inbound and outbound calls. The tool helped us move away from using soft phones that constantly cause issues with phone calls and now we have integrated our own phone number and we can receive and do calls. This enabled us to low cost by removing the need of 2 different software and cost of license per agent/user.
Score 8 out of 10
Vetted Review
Verified User
Microsoft Teams is used for audio calls both internally and publicly (PSTN); group meetings with audio/video/screen-sharing; chatting with contacts; and team file access.
Score 10 out of 10
Vetted Review
Verified User
I sit out of our Noida office in India whereas we have counterparts in sales, customer success and various other functions operating from the rest of the world. Oftentimes, one needs to connect with a colleague from a different geography and Teams is the perfect platform to do so. Not only can you find whoever you are looking for, but you also have display pictures, organizational charts, reporting manager details and a lot more information available which is very helpful. Personally, I feel it is the only right way to collaborate in an enterprise, especially since e-mails are way too formal.
Score 9 out of 10
Vetted Review
Verified User
We use Microsoft Teams daily in our company. We have 2 branches and several remote employees across the country. Microsoft Teams keeps everyone together and on the same page. When used in conjunction with Sharepoint, it is like we are all in one place. We are able to share files, share our screens, we can plan meetings to happen on Microsoft Teams or quickly jump into a meeting if we need to address an issue quickly.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
As a contractors, we use Microsoft Teams in different ways.The first is with our clients, usually non-profit organizations that work with multi-generational volunteers. Integrating non-company people into the Team universe is not the most user-friendly solution. There are often difficulties in accessing documents and navigating through the infrastructure of the interface. It therefore requires each time to educate the volunteers on how to use the platform.We also use the Microsoft Teams of our customers, who have provided us with email addresses from their organizations specifically for this purpose. We end up with conflicts between Teams, OneNote and Office 365 if we are not on the same user account for each of the software.In short, the tool is interesting but its protections against external access as well as the difficulty for users with multiple MS 365 accounts are a hindrance in our context.
Score 10 out of 10
Vetted Review
Verified User
Scope is pretty broad with Microsoft Teams, doesn’t seem to be any problems in general. Microsoft Teams allows us to immediately get in touch and share meetings, documents, tasks, and information quickly and efficiently. I use Microsoft Teams daily and it certainly alleviates certain times when a quick connect can resolve a lengthy phone call.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Microsoft Teams has replaced our previous document repository tool and has also replaced Skype as our new communication within teams members. It has a good structure to it (provided it is thought out), ease in use and good UI. There is also the ability to search within Microsoft Teams and that makes it easy to search for files/folders and communication history. It also integrates well with other plugins such as Microsoft power apps, Miro etc. so that has been a great help in managing work and comms.
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