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Microsoft Teams

Microsoft Teams

Overview

What is Microsoft Teams?

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

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Recent Reviews

Could do better

4 out of 10
November 29, 2023
Incentivized
Microsoft Teams has become the main communication channel in our team.<br>It offers many advantages to the old and sometimes bulky classic …
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I'm on Team Teams!

10 out of 10
September 01, 2023
Incentivized
Teams allows our expansive team to coordinate through chats and calls, in various chat groups and channels, meaning we have a lot more …
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Microsoft Teams Review

7 out of 10
July 25, 2023
In our company, Microsoft Teams is used when an alternative is not available, being an external made choice for a webinar or meeting, or …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 23 features
  • Chat (190)
    8.8
    88%
  • Discussions (177)
    8.5
    85%
  • Notifications (189)
    8.0
    80%
  • Mobile Access (174)
    7.9
    79%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

4 videos

User Review: BIM Manager Well-Versed in Collaborative Systems Finds Microsoft Teams Works Well
02:39
Microsoft Teams Resolves Communication Problem for Global Tech Company. A User Review
02:35
User Review: Digital Strategy Manager Finds MS Teams is Good at Communication BUT Could Improve
03:59
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Pricing

View all pricing

Free

$0.00

Cloud
per user/per month

Microsoft 365 Business Basic

$5.00

Cloud
per user/per month

Microsoft 365 Business Standard

$12.50

Cloud
per user/per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.microsoft.com/en…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $5 per month
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

7.1
Avg 7.8

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

7.7
Avg 8.0

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

7.4
Avg 8.1
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Product Details

What is Microsoft Teams?

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

Microsoft Teams features three tiers of pricing. The first is a subscription-less, free option that offers the same features as the other two tiers but does not offer administration tools like analytics and access to on-premise servers, or support features like 24/7 phone and web support. The second and third tiers are based on the size of your business and its conferencing needs. Its “Office 365 Business Premium” option starts at $12.50 a month per user, with a required annual commitment, and its “Office 365 E3” option for enterprises starts at $20 a month per user, also with a required annual commitment.

Key Features
Meetings: Meet with teams of 10 or 10,000. Host audio, video, and web conferences with anyone inside or outside your organization or go big with live events.

Calling: Its Phone System feature enables PBX capabilities including call control in Office 365 and replaces on-premises PBX. Its calling features are customizable to fit your organization’s unique needs.


Microsoft Teams Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

Microsoft Teams starts at $5.

Showbie, Atlas, by ClearPeople, and Space are common alternatives for Microsoft Teams.

Reviewers rate Chat and Integrates with Outlook highest, with a score of 8.8.

The most common users of Microsoft Teams are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(6054)

Attribute Ratings

Reviews

(1-5 of 5)
Companies can't remove reviews or game the system. Here's why
Sarath Kumar Pujari | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Microsoft Teams for our day-to-day collaboration. All of my meetings are held using Teams. All my team members have been working from home since the pandemic and Teams is our lifesaver. It provides really cool interface with provisions for sharing files/tasks/calendars/whiteboards, etc. It has an Office 365 button that allows us to easily navigate/share mail/access SharePoint, etc.
  • Chats are easy to manage and include an easy search option for retrieving previous chat history
  • Whiteboards have tasks which can be shared with a group
  • Video call quality is excellent, I hardly see any glitching
  • Sometimes pings are not instantaneous, especially when there are more than 100 participants in the Teams meeting
  • Gets hung up once in a while when the system is loading
  • Some headphone/Bluetooth connectivity issues. I turn on my Bluetooth just after receiving a Teams call notification. Sometimes the audio doesn't switch to Bluetooth and sometimes the sound is completely lost after connecting the call. In both cases, I had to completely reboot the system.
[Microsoft Teams is] perfectly suited for daily meetings of small size, about 7-20 people. It has an option for scheduling work assignments and tracking progress. The whiteboard really helps with brainstorming new ideas. It is less appropriate when team size is larger than 100. There is a lag in pings when a large number of people type at the same time. Sometimes the time lag can be as high as a couple of minutes. It is also not suitable when the presenter asks a question and looks for an answer on the chat when participants are more than 200.
Project Management (7)
94.28571428571429%
9.4
Task Management
100%
10.0
Gantt Charts
90%
9.0
Scheduling
100%
10.0
Workflow Automation
90%
9.0
Mobile Access
100%
10.0
Search
100%
10.0
Visual planning tools
80%
8.0
Communication (7)
87.14285714285714%
8.7
Chat
90%
9.0
Notifications
80%
8.0
Discussions
90%
9.0
Surveys
80%
8.0
Internal knowledgebase
80%
8.0
Integrates with GoToMeeting
90%
9.0
Integrates with Outlook
100%
10.0
File Sharing & Management (5)
92%
9.2
Video files
90%
9.0
Audio files
100%
10.0
Document collaboration
90%
9.0
Integrates with Google Drive
90%
9.0
Device sync
90%
9.0
  • Improves collaboration within the team
  • Integrated well with Outlook 365 - easy to access mail/PowerPoint/Excel sheets during presentations
  • Notification settings can be improved, for example, have the option to display priority after receiving a notification
Works perfectly for my team, it helped improve our productivity as a team.
[Microsoft Teams] has a very intuitive interface. I don't have to search for buttons and everything seems to be in the right place.
10000
Teams is used throughout the company - Customer Engagement/Engineering/R & D/Tests, it's used across all our teams
20
Basic knowledge of interfaces
  • Daily meetings
  • File sharing
  • Creating e-learning sessions for newbies
  • File sharing
  • Code reviews
  • White board brainstorming
  • E-learning
  • Fun activities
  • Group gaming
This is the best communicator I have used throughout my career. It works perfectly well for small size teams and has almost everything I need for my day-to-day activities.
Yes
Skype for business - this was not scalable and had several issues with video quality
  • Price
  • Product Features
  • Product Usability
Product Features - Has numerous features like Outlook 365 access, file sharing, SharePoint access, task assignments, etc.
Based on various features supported by the product.
Microsoft Teams has far more features compared to Webex. It integrates Outlook 365 which is very useful during meetings.
  • Third-party professional services
Sevice Now
  • Not sure
I find everything I need for my day-to-day work.
Yes. Collaboration is critical when working from home and Teams' support is critical for my team's success.
Yes
Yes, resolved within expected timelines.
I faced some audio connectivity issues during the initial days. The support team provided great support to fix this.
  • Video calling
  • File sharing
  • Setting up meetings
  • Large meeting with more than 100 participants
Yes
It works perfectly well
Asik Jaman | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
For talking and planning meetings, Microsoft Teams is utilized as the official communicator. It's incredibly easy to plan a session from Office and distribute the Teams conference invite instantly because it's linked with Microsoft Outlook. It also enables group chats and group calls, which allow team members to communicate with one another outside of planned sessions.
  • Excellent audio and visual control, as well as video control quality.
  • It has useful extensions, such as a form, for creating inquiries and receiving feedback.
  • Searching for personnel in a company is something I'm skilled at.
  • Excellent calendar syncing with Outlook.
  • Any integration method for calling Skype subscribers is required.
  • Form extension needs to be improved.
The finest circumstances for which Microsoft Teams is perfectly suited are urgent catch-ups or huddles. We can quickly select the optimum schedule or time slot that matches all participants' schedules with the scheduling helper. It enables communication and collaboration so much simpler, and I'm grateful to have Microsoft Teams as a major platform for my company.
Project Management (7)
75.71428571428571%
7.6
Task Management
80%
8.0
Gantt Charts
70%
7.0
Scheduling
80%
8.0
Workflow Automation
70%
7.0
Mobile Access
80%
8.0
Search
80%
8.0
Visual planning tools
70%
7.0
Communication (8)
80%
8.0
Chat
80%
8.0
Notifications
70%
7.0
Discussions
80%
8.0
Surveys
80%
8.0
Internal knowledgebase
90%
9.0
Integrates with GoToMeeting
80%
8.0
Integrates with Gmail and Google Hangouts
70%
7.0
Integrates with Outlook
90%
9.0
File Sharing & Management (8)
83.75%
8.4
Versioning
80%
8.0
Video files
80%
8.0
Audio files
70%
7.0
Document collaboration
90%
9.0
Access control
100%
10.0
Advanced security features
80%
8.0
Integrates with Google Drive
80%
8.0
Device sync
90%
9.0
  • Aids in increasing productivity.
  • Aids in better time management.
  • Assists in the creation of increased collaboration.
Microsoft Teams has been quite beneficial, and my entire business greatly appreciates it. It has improved work a lot simpler, efficient, and efficient, with features such as meeting booking, file transfer, networking, and collaboration. It also helps a great deal that it works nicely with Microsoft Outlook, Microsoft Access, and all other Microsoft software in the company.
I can use it on my laptop or my phone, and it offers a simple user interface for catching up on meetings and calls, as well as control over call settings and device detection. Instead of using Skype, a log for chat is a great alternative.
I used Skype for Business to take calls, hold conferences, and provide remote assistance to users. Microsoft Teams, on the other hand, is superior to Skype for Business in my opinion. My job entails a lot of screen sharing.
The strategy could be customizable according to storage usage.
No
  • Price
  • Product Features
  • Product Usability
Microsoft Teams is a fantastic solution for personal and business conversations, meetings, and video conferencing. Calendar syncing with Outlook, form augmentation, and screen capture modes and control The chat system is incredibly dynamic, and the Teams interface is very user-friendly. With the ability to upload meetings to OneDrive, restoring meetings is a breeze.
This might be same.
  • Easy customization.
  • Alerts from teams.
  • The audio and video control from host.
  • UI feature findings.
Yes, but I don't use it
April 20, 2022

loyd's review

Loyd Prince Ntuka | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
We conduct online lessons through Microsoft Teams. During the world pandemic of Covid 19, it help cub physical contact which help reduce the spread of the virus. Microsoft teams permit you to have distant virtual gatherings inside your group, or between clients exclusively. You can screen share, join telephone calls, or hold a video meeting for colleagues to join. They can be planned early or made on the spot. Something extraordinary about Teams gatherings is that they can be recorded and saved to Microsoft Stream as a possibility for others to see later or reference. This can be utilized for directions, instructional courses, and learning.
  • Contact search
  • @Makes reference to
  • messaging
  • live events
  • chats
  • file permission
This gives a joint effort stage to instructors and understudies to impart content to a natural look and feel to a customary homeroom. Educators can use an extraordinary OneNote component called Class Notebook that gives every understudy a private journal that is simply apparent to themselves and the instructor. Understudies can likewise team up on OneNote pages together as they work on activities or gathering tasks. Moreover, the Assignments include permitting educators to both relegate and grade understudy schoolwork, set due dates, and afterward understudies can carefully turn in these tasks and view their grades.
Project Management (7)
51.42857142857143%
5.1
Task Management
40%
4.0
Gantt Charts
10%
1.0
Scheduling
90%
9.0
Workflow Automation
20%
2.0
Mobile Access
80%
8.0
Search
100%
10.0
Visual planning tools
20%
2.0
Communication (8)
32.5%
3.3
Chat
90%
9.0
Notifications
30%
3.0
Discussions
50%
5.0
Surveys
20%
2.0
Internal knowledgebase
10%
1.0
Integrates with GoToMeeting
30%
3.0
Integrates with Gmail and Google Hangouts
10%
1.0
Integrates with Outlook
20%
2.0
File Sharing & Management (8)
26.25%
2.6
Versioning
20%
2.0
Video files
20%
2.0
Audio files
20%
2.0
Document collaboration
40%
4.0
Access control
50%
5.0
Advanced security features
30%
3.0
Integrates with Google Drive
10%
1.0
Device sync
20%
2.0
  • Efficiency gains and improved correspondence
  • Expanded straightforwardness
  • Better spotlight on your work
  • Troublesome progress from Outlook
  • Construction of documents confound clients
  • Challenges in regards to consent settings
Microsoft Teams gives highlights in abundance, incorporating a tight network with other Microsoft applications. It's a decent group informing and video calling application assuming your association is a Microsoft shop.
There is way a lot of clicking around and around and multi-step processes for assignments that ought to be straightforward, such as moving archives starting with one spot then onto the next or exploring the report set. Things that ought to be simplified take at least 3 ticks to accomplish, and you need to stand by a lot of time for the page to stack after each snap. The product appears to be swollen and slow.
The pricing is great and suitable with the service provided
4000
education
50
IT technicians and microsoft related skills
  • Customer service
  • Project Management
  • Recruitment
  • Human Resources
  • post students marks
  • share announcements
  • All communications will be driven to microsoft teams
It has helped the education system continue without fail, so we will definately renew
No
  • Product Features
  • Product Usability
  • Prior Experience with the Product
Microsoft teams can be used by many people at the same time
look at the usability
Teaams is the best when it comes to usability
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Microsoft Teams as our collaborative tool to allow users and teams to have constant communication with each other, whether that is in regards to projects, tasks, or schedule changes. Microsoft Teams is great in that members can share their screens and do video calls and audio as well. The quick chat feature is a great bonus when you want to quickly communicate with a colleague.
  • Screen sharing within call rooms. Great for displaying examples and visuals.
  • Quick chat is efficient in sending quick messages or confirmations with colleagues.
  • User interface is also easy to navigate around, even for beginner users.
  • An added functionality that would be beneficial would be sharing files and sending them from within the call room.
  • Other than that, there is nothing to add as Microsoft Teams really is that good!
When users are in a meeting where drawings and visuals need to be shared, the screen share feature is great, another great feature is giving access to another person to control the mouse, even if it is on your computer! Instances, where you would like to send a quick note to a colleague in regards to a project, can easily be done from within the Teams console.
Project Management (7)
67.14285714285714%
6.7
Task Management
100%
10.0
Gantt Charts
N/A
N/A
Scheduling
100%
10.0
Workflow Automation
N/A
N/A
Mobile Access
100%
10.0
Search
80%
8.0
Visual planning tools
90%
9.0
Communication (8)
50%
5.0
Chat
100%
10.0
Notifications
100%
10.0
Discussions
100%
10.0
Surveys
N/A
N/A
Internal knowledgebase
N/A
N/A
Integrates with GoToMeeting
N/A
N/A
Integrates with Gmail and Google Hangouts
N/A
N/A
Integrates with Outlook
100%
10.0
File Sharing & Management (8)
52.5%
5.3
Versioning
N/A
N/A
Video files
80%
8.0
Audio files
80%
8.0
Document collaboration
90%
9.0
Access control
90%
9.0
Advanced security features
N/A
N/A
Integrates with Google Drive
N/A
N/A
Device sync
80%
8.0
  • Positive in that users are able to quickly get on a call and verify certain information and updates.
  • With users not in the office, it is a great tool to bring everyone on board with both video and screen sharing.
  • The ability to transcribe the meetings with the software makes it useful when needing to look back at certain statements.
Teams works so well in that it comes with being an Office 365 subscriber, so it comes for free! Added benefits include being within the Microsoft eco-system with Outlook Calendar and Exchange notifications. Microsoft Teams is constantly tailoring the software to make it more innovative and also intuitive for users to use as we move in a visualized office place.
Microsoft customer support is great, although it can be a bit of a hassle getting to a representative. Also, I have not had issues with Teams to have to give Microsoft a call, so that is positive! Microsoft also has great knowledge-based articles for information on tasks and how-tos on Teams.
The features that are at your fingertips in Microsoft Teams are great. From audio calls to video conferencing to chatting between users and colleagues, there are lots of other options that can also be tweaked such as automatically starting Teams when you log onto your laptop or changing your status to busy or in a meeting.
50
Everyone in our organization utilizes Microsoft Teams, from Project Managers to Administrative Staff, it is needed in this day and age and it does help substantially when trying to get in contact with colleagues who are remote or not in the office. Teams provide so many features when utilizing the tool.
50
Microsoft Teams is all about familiarity, once users are utilizing the tool and more familiar, is when they are much more liken to hit the ground running. Users who may not be tech-savvy may need to be walked through the first or second time but the great thing about Microsoft Teams is that it is very easy to learn.
  • Video conferencing
  • Screen sharing
  • Project follow Up
  • Chatting with colleagues.
  • Quick follow up with audio call features.
  • Using it to its max currently.
Microsoft Teams has really shown how it can assist in this current environment but even without so, it is valuable as a tool to connect with individuals and collaborate on conference schedules.
No
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Third-party Reviews
Price did have a big factor, but at the same time, usability and functionality were also a big decision in our process. The fact that Microsoft Teams was so established and well-known, along with it being apart of the Office 365 system, made this choice easy but at the same time a well-made decision.
I would not change anything, it was a smooth, flawless experience!
  • Video and audio Calls
  • Quick Chat
  • Scheduling calls
  • There are none I can think of.
Yes
The mobile interface is as easy as it can get. Simply install it on your mobile device and you can see the similarities with the desktop version. It is compact and all the features are accessible from the homepage. It is a great design especially for users who may not be as familiar or used to utilizing Teams.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Teams is used in a few capacities, primarily driven by IT at this point.
First, it's used as a casual, persistent chat channel. What I mean is that it's an instant messaging application which you can add multiple users to, and the chat thread remains available. So you don't have to look up old chat logs. All you have to do is just scroll back historically, which is nice if you've also been out of the office for a while, you can simply review the chats that you missed while you were out. (Of course, they offer a mobile app as well, but that's another topic.)
Second, we're using it to share project documentation, utilizing the SharePoint functionality that is associated as well.
Third, another Skype replacement for online meetings and calls, with or without video.
We've played with other features, like using a wiki on a project and some automatic notifications via Flow, but those haven't been used too extensively as of yet.
  • Persistent chat is a big plus. As I mentioned, being able to review the history of the ongoing chat is quite useful, as well as having multiple people and adding others to the chat later.
  • A project management "hub" is useful too, knowing you can add documentation or make comments to one area, and this will automatically be available to all those working on the project, both internal and external users.
  • Very simple to schedule Teams meetings (replacing Skype meetings) or having ad hoc video or phone calls with multiple users at one time.
  • Adding new users isn't instantaneous. I've found after approving a new user to join an existing Team, it can still take a few hours before they have access to the SharePoint documents. Everything else is pretty quick, but the document availability takes a few hours to propagate.
  • If you're a guest on another companies Teams site, switching between companies isn't smooth. Basically, you can exist in both at the same time, even if you're the same email/user for each one. You can only have one company open at any time. As a workaround, you can have multiple instances open in multiple browsers, but I typically use the locally installed software as my preferred usage over the web client.
  • Good and bad, you can almost add too much to a Team. What I mean is all the add-on integrations, Conversations, Files, Wiki, Planner, OneNote, Power BI, on and on. Sometimes it can be a big overwhelming all the choices you can make. But there's nothing wrong as much using it for Chat. Even just that is incredibly useful.
Persistent chat is great. It's easy to connect people who work local and remote with quick comments or chats. Getting a good group thread going has been really useful for our IT team, both for connecting personally and professionally. And I'm a firm component that if you're connected personally already, it's easier to get the professional work done as well. People are relational, and that's just the way it is.
Project management with a mixed team of those within your organization and those external to your organization. We use Teams to connect with multiple external consultants, and I think we should probably use it even more than we do. Replacing some of the email conversations that go back and forth with Teams chats would probably be more beneficial. And schedule meetings through Teams would probably be better too. It would give greater visibility to other users who might not originally have been invited, but they could see the agenda, and essentially add themselves to the meeting invite, if they had something to contribute to the conversation.
Project Management
N/A
N/A
Communication
N/A
N/A
File Sharing & Management
N/A
N/A
  • Great to easily connect with others, whether they sit across the room or across the country or their location changes day to day.
  • Great for getting work done, especially with remote workers or consultants. Easy to share your desktop, have a quick, ad hoc call or to have a scheduled meeting.
  • Great for sharing and securing Project files, both with internal and external users. Adds some additional communication functionality that just using a SharePoint site in the past doesn't have, not even one of the O365 Groups SharePoint sites.
  • Persistent chat is very useful. Sharing a GIF sometimes shares much more information that just text. And there is valuable information you can review and easily look back to, when necessary.
It will eventually be the replacement for Skype for Business. Microsoft has announced the end date for Skype and already new instances of Office 365 below a certain number of users don't even include Skype. Already, all they get is Teams. And it's definitely the winner for instant messaging with individuals and groups with its persistent chat.
For Slack, there's no doubt they were the leader for a while. But Microsoft basically saw their functionality and mirrored it with Teams and then used that as a starting place, adding so much more integration. Also, I can't say this enough, if you're already with Microsoft for Office 365, it just makes sense to fully use as many of the tools included already. It keeps things centrally maintained and controlled, it keeps single sign-on much simpler, and it makes tool integration simpler. I think both administrators and users appreciate it.
And for SharePoint, Teams is really using SharePoint functionality, but baking it into the product. So you get the SharePoint library and you get the security, but you have a different way to interact with it that promotes further communication and connection.
I give it an 8 because of two reasons. First, I've never used official customer support for it, at least not from Microsoft directly. But second, there are enough people using it in the community and enough familiar overlap of features with other products (Skype for Business, SharePoint, Planner, etc.), that you don't need formal support. There are enough people passionate about the product, that a few online searches can help get you started with a deeper dive use case, otherwise, it's pretty straightforward to get started with the more simple usage, such as instant messaging or sharing files. And it's easy to explore and try things on your own too.
Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM), Microsoft Office 365, PowerApps, Microsoft Flow, TIBCO Cloud Integration (including BusinessWorks and Scribe), OneDrive, MS SharePoint, OneNote, Trello, Microsoft Power BI
Yes
We are in the process of replacing Skype for Business with Teams. Eventually, Microsoft will retire Skype for Business. Already, they are starting to limit new Office 365 tenants of a certain size from even getting Skype for Business. And Teams is a great replacement for Skype instant messaging, calls, video, and scheduled meetings.
  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Vendor Reputation
  • Existing Relationship with the Vendor
We wanted to stick within tools that were already included within the Microsoft space. Being an O365 customer, it was natural to give Teams a try as the Microsoft recommendation. Not only replacing the functionally that Skype for Business offered but also building on it with many additional features has made the transition an easy decision. And combine functionality of a variety of tools has made the adoption of Teams simpler, since the much of the functionality is already familiar.
I think I would make the process more formal and start to push users to adopt more quickly. As it stands right now, I find myself having to live in both Teams and Skype for Business, as some users aren't switched over to Teams yet. So if they want to IM me, it's in Skype. Or we have external consultants still using Skype for their meetings. So it's that extra 30 seconds for Skype to open for those meetings when I find myself only having Teams open. So I look forward to the day that Skype for Business is no more, and I can just keep Teams open without wondering if someone is looking for me on Skype.
  • Persistent chat is quite simple and it's pretty straightforward to get a group chat started and just let it run on its own after that.
  • Adding gifs to your chat is simple and quite rewarding. It quickly allows people to connect on a personal level and with that connection, makes working together easier too.
  • Meetings and calls are simple. There is an interface in Outlook to make a meeting a Teams meeting. Or ad hoc calls (video or audio) is relatively straightforward. And this is true for one on one calls or group calls. The quality is also good. And with the video feature, you can even blur your background (if there is something behind you that you'd rather not reveal to everyone on the call). And sharing your screen is also easy.
  • There are so many add-ons, that that could be overwhelming. But don't let that stop you. Just start with the default functionality, and if you think of something you might want to try later, give it a shot. I recommend building on the foundation you get as a default, then add more and more power to it, the more you need to or want to.
  • Adding new users to a team has a delay when it comes to File availability. Behind the scenes, you just have to wait for the SharePoint permissions to catch up. Don't try to force it though. The permission structure is different from SharePoint, and it's much better to just wait a few hours, check it occasionally, and then it will just work for you. Have patience.
Yes
Pretty well. It's clean. For my own work/life balance, I turned off the notifications though, so I don't use it often. If I'm on vacation, I found I didn't want to be notified of the chat. And since it's persistent chat, it's easy to review all the conversations I missed while being off when I return to the office and chime back in if necessary. So I don't use the mobile app often, but when I have, I found it to be a lot like the desktop or web app. Pretty simple to use.
The user interface is pretty clean. There is a lot of power to it, but it doesn't take long to to get up and running. It is a bit overwhelming the first time you come at it, especially if you're mainly thinking of it as a replacement of Skype for Business instant messaging. It does that great, along with the other features Skype has, such as video/audio calls and meetings, along with screensharing. But it can do so much more. As you get more and more familiar with the tool, it's fairly straightforward to add additional functionality, like document storage, wiki collaboration, and Planner integration, among other things.
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