Microsoft Teams

Microsoft Teams

Customer Verified
Top Rated
About TrustRadius Scoring
Score 8.1 out of 100
Top Rated
Microsoft Teams

Overview

Recent Reviews

Review of Microsoft Teams.

8
April 21, 2022
For talking and planning meetings, Microsoft Teams is utilized as the official communicator. It's incredibly easy to plan a session …

The best application for chats and meetings

9
April 21, 2022
Microsoft Teams is used as the internal communicator for chatting and scheduling meetings. Since it’s integrated with Microsoft Outlook, …
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loyd's review

7
April 20, 2022
We conduct online lessons through Microsoft Teams. During the world pandemic of Covid 19, it help cub physical contact which help reduce …

Microsoft Teams

8
April 18, 2022
I use Microsoft Teams daily for meetings. I also support users for Microsoft Teams issues and integrate them to Polycom devices. I have …
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Features are excellent.

8
April 11, 2022
Since we started dealing with pandemics, we've been using Microsoft Teams. Microsoft Teams has aided us in doing remote work and meetings, …

Great tool for remote teams to collaborate

10
March 24, 2022
MS Teams is the perfect tool when it comes to collaboration for remote-working teams and project work. As we are building on a Microsoft …
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Future of messaging

9
March 09, 2022
I use it to exchange messages with colleagues, for meetings, to share screen and documentation. Also to address major/minor incidents …

Easy Transitioning for an Online World

10
March 03, 2022
While in a priorly in-office organization, we were forced to adapt to a new online world to adhere to pandemic-safety standards. Microsoft …
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Reviewer Sentiment

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Awards

TrustRadius Award Top Rated 2022
TrustRadius Best of Award, Best Of Value 2022
TrustRadius Best of Award, Best Of Feature Set 2022
TrustRadius Award Top Rated 2021

Popular Features

View all 23 features

Chat (150)

9.2
92%

Discussions (139)

8.9
89%

Mobile Access (136)

8.8
88%

Notifications (149)

8.5
85%

Reviewer Pros & Cons

View all pros & cons

Video Reviews (4)

Record

Pricing

View all pricing

Free

$0.00

Cloud
per user/per month

Microsoft 365 Business Basic

$5.00

Cloud
per user/per month

Microsoft 365 Business Standard

$12.50

Cloud
per user/per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.microsoft.com/en…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $5 per month

Features Scorecard

Project Management

7.9
79%

Communication

8.3
83%

File Sharing & Management

8.1
81%

Product Details

What is Microsoft Teams?

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

Microsoft Teams features three tiers of pricing. The first is a subscription-less, free option that offers the same features as the other two tiers but does not offer administration tools like analytics and access to on-premise servers, or support features like 24/7 phone and web support. The second and third tiers are based on the size of your business and its conferencing needs. Its “Office 365 Business Premium” option starts at $12.50 a month per user, with a required annual commitment, and its “Office 365 E3” option for enterprises starts at $20 a month per user, also with a required annual commitment.

Key Features
Meetings: Meet with teams of 10 or 10,000. Host audio, video, and web conferences with anyone inside or outside your organization or go big with live events.

Calling: Its Phone System feature enables PBX capabilities including call control in Office 365 and replaces on-premises PBX. Its calling features are customizable to fit your organization’s unique needs.


Microsoft Teams Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo

Comparisons

View all alternatives

Frequently Asked Questions

What is Microsoft Teams?

Microsoft Teams combines video conferencing software with team collaboration tools. The communications platform allows MS Office users to conduct conference calls and share files via SharePoint, and join or initiate a group chat.

How much does Microsoft Teams cost?

Microsoft Teams starts at $5.

What is Microsoft Teams's best feature?

Reviewers rate Chat highest, with a score of 9.2.

Who uses Microsoft Teams?

The most common users of Microsoft Teams are from Enterprises (1,001+ employees) and the Information Technology & Services industry.

Reviews

(1-25 of 120)
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Asik Jaman | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Microsoft Teams has been quite beneficial, and my entire business greatly appreciates it. It has improved work a lot simpler, efficient, and efficient, with features such as meeting booking, file transfer, networking, and collaboration. It also helps a great deal that it works nicely with Microsoft Outlook, Microsoft Access, and all other Microsoft software in the company.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Every feature is the better than all other similar applications in market. It very easy to adapt and beginners friendly. Best audio and video call quality. Integration with Outlook is an amazing feature which syncs between all the meetings.
April 20, 2022

loyd's review

Loyd Prince Ntuka | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Microsoft Teams gives highlights in abundance, incorporating a tight network with other Microsoft applications. It's a decent group informing and video calling application assuming your association is a Microsoft shop.
April 18, 2022

Microsoft Teams

Score 8 out of 10
Vetted Review
Verified User
Review Source
Microsoft Teams provide a great service for personal call and company wide calls and meeting and video conference. synchronization calendar with Outlook and form extension and the sharing screen modes and control of it. chat system very interactive and Teams UI is very friendly. recovering meetings is very great with uploading in in OneDrive.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Microsoft Teams has been very helpful and is definitely something that my whole organization appreciates. From scheduling meetings, file sharing, communication, collaboration, and a lot more, it has made work a lot easier, efficient, and productive. It also helps a lot that it integrates well with Microsoft Outlook, Microsoft SharePoint, and all other Microsoft apps being used in the organization.
Sahid Kabir | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Microsoft Teams is an excellent collaborative tool. This offers a lot of features that make working in an organization more efficient. This software was quite useful in helping us stay organized and communicate with coworkers in a timely and efficient manner. In the future, I would suggest Microsoft Teams to everyone.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Microsoft Teams is a great software for communication and collaboration. This has many features to make work effective in an organization. This platform really helped us keep things organized and get in touch with co-workers in a quick and timely manner. I would recommend Microsoft Teams to anyone in the future.
RAJESH VENGILOT | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
The overall support provided by Microsoft for Microsoft Teams has been quite good but there is still some room for improvements. Microsoft needs to proactively work on fixing the open bugs in order to provide a seamless experience to the users. But over the service and experience provided by the Microsoft team have been quite satisfactory.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Using Microsoft Teams has resulted in much faster business communications with both co-workers and consultants. There has been little need for support with this software as the interface is very intuitive and the product is overall very well designed. We did encounter an issue with the built-in phone service, however, this was quickly resolved by the support team.
Score 10 out of 10
Vetted Review
Verified User
Review Source
I can't speak for end-user support from Microsoft, but my help desk has been able to address issues quickly and I believe the support level we have from Microsoft is very good. If things get really wonky, there is usually an update that requires a restart. In the last 18 months I've had only a few incidents and in the worst case I couldn't connect to a meeting and a simple restart of the app or a restart of the laptop addressed it immediately.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Helpful prompt and positive response from the team. Super helpful prompt reply. Smart and knowledgeable customer service representative with state of art facilities. Super pumped up at the front desk and ask for great responses. Very satisfied with the same response received and proud to work on it again and again.
Score 9 out of 10
Vetted Review
Verified User
Review Source
The support is always great but takes time. Also, when they're a problem with the tools, you will have to go to Twitter or somewhere else to get information. Also, it's not like you need tons of support; the tools don't have many functions. The ones that the tools have are pretty simple.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Microsoft Teams has been instrumental in working remotely and the ability to keep up with tasks and communicating with work colleagues on an off-site basis. Microsoft Teams is the go-to for virtual meetings and interaction with work products through the Microsoft Teams portal.
Score 9 out of 10
Vetted Review
Verified User
Review Source
It does get new features from time to time, but mainly because they have been incredibly responsive during the pandemic. I can still remember that I used the software at [university] before the pandemic struck and we didn't notice many obstructions when we suddenly had to do everything through Microsoft Teams.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Faster business communications with co-workers and consultants. Microsoft Teams supports our works and saves us time. Integration with MS Office, ease of use, simplicity, company-wide adoption. To be able to share your screen, a document and even a video conference is wonderful, especially when you have team members that are not local to your location.